I have been a patient of Chris Hanson’s for a few years he is the best mental health professional I have had. He always tries to help me out even when I sometimes struggle. He truly cares about his patients is professional knowledgeable and a good person! He goes out of his way to help. His office staff Kathy who does appts is also very kind and patient understanding and helpful. They put up with me despite my ups and downs and I am grateful. Thanks again Sahara behavioral health!

Cathy was so helpful in helping me understand my insurance. I just turned 26 and am new to the dealing with insurance on my own, and she took the time to help me understand what exactly I am getting charged. This is super important to me, and helped ease my confusion. I am glad to know they are willing to explain every cost and provide full transparency.

Kathy is amazing. She truly cares about the patients. She goes over and above to help get things done! Personable and knowledgeable- definite A+

Lovely place. I have a family member that was placed here and everything went soothly. We were always in the know of everything happening with that family member and the staff were kind and transparent. They told you what you needed to know and what changes if any were being made.

This place has really really helped me. Everyone there is very polite and and caring. One in particular Ms. Kathie. She always makes sure Im okay and super helpful. Thank Ms. Kathie for always putting the patients first!!!

I absolutely love the office and the office staff. Kathy always takes care of me with appointments and all questions. Kristy G. and Chris H. are such amazing providers. I wouldnt go anywhere else.

I sent my uncle here for recovery and the staff were absolutely amazinggg. Definitely would recommend to others. If need I will be using this hospital again.

This hospital has great hospitality and makes you feel comfortable also takes care of it’s patients so all there needs are met

Very caring staff. They are very helpful.Especially Kathy and Christy.

Prepare to spend the day waiting till you see somebody. Its a different Country...

I HAVE BEEN TRYING TO CALL FOR DAYS TO RESCHEDULE AN APPOINTMENT AND GET A REFILL ON MY MEDS. I KEEP GETTING A BUSY TONE OR 3-4 RINGS AND NOTHING. THE WEEKEND IS HERE AND NOW IM GOING TO HAVE TO GO WHO KNOWS HOW LONG WITHOUT MY MEDS!!!!! WHAT IS GOING ON???

Great staff pleasant environment, I highly recommend this place to any in need of great care

Having the TMS treatment helped me tremendously. I came into Sahara Behavioral Health suffering from debilitating anxiety and bipolar depression. PJ was my TMS coordinator and was great at walking me through the treatments and supportive through the entire TMS treatment process. I would highly recommend that anyone suffering from depression consider not just the treatment, but particularly checking our Sahara as PJ was part of the recipe to the success of my treatment. Thanks PJ - you were awesome to work.

This Office is horrible and unprofessional. They do not care about client care and they justify speaking in rude and condescending ways to their client base. They canceled my 1st appointment and never told me. When we tried to figure out what happened they treated my wife and i very poorly. My wife is a mental health professional also, and knows their conduct is gross and a violation of their medical license. A formal complaint will be filed. No one should justify devaluing others in a pathetic effort to hide the incompetency of their medical and administrative staff. When my appointment actually occurred, Dr McKinney was rude, and condescending and spoke over me more than once. She does not care how she comes off and obviously aires her superiority. Sadly a western medicine degree does not mean she is a good or even a nice woman. She argued with me during the call to the point i finally said i was not going to put up with her misconduct any further and ended the appointment immediately. This woman parents have failed her. Maybe it is a cultural issue which i fail to understand, but the other Doctors i have seen who are from different nationalities dont seem to overcompensate in the way this woman sadly does. I dont care who someone is, or what nationality they come from, what life style choice they have chosen for themselves, how much money they make in a year, what kind of car they drive or even the political standing they might have. What matters at the end of the day is how we treat one another. And if the medical schools can turn out @$$Holes like this who completely fail to understand basic civility and customer service, then we need to reevaluate the standards of those institutions. Someone contact her parents and inform them that they missed the mark with their child. Earning a paycheck doesnt make you important enough to treat others in these ways. May the God you worship have mercy on your prideful soul.

Monica the lady who does prior authorization does not help patients get their medicine by working with your insurance company. My insurance company said they would accept a prior authorization for a prescription even though Sahara is not in network with them. Monica refused to send one at all. I went without medication because of her. She doesn’t have a heart and will hang up on you given the chance. I don’t know how they allow her to work somewhere that has vulnerable people.Update: 05/22/21: The doctor I see named Kimberly is amazing and she helped me get medication very similar to what I was taking since Monica won’t do her job.

I cant believe the complaints I just read. Ive been a patient for a couple of meds for years with Sahara Behavioral Health. Ive never had a problem and everybody seems totally professional to me.

TMS was recommended to me by my primary doctor and psychiatrist. It was the perfect treatment. I also enjoyed my time with staff. I would highly recommend TMS ‼️

Doctors was awesome and staff was great thx you

This place is a JOKE! Front desk is so rude and legit harass you over a copay. I have never experienced anything so unprofessional. Each person I have spoken too who works the front desk here is so unprofessional and RUDE. The doctors dont listen. The apt are so quick.. Always under a minute each visit. I am so glad I found a new facility. This place only cares about money. I should have read the reviews prior to making my initial apt at this dump. WORST PSYCH OFFICE EVER! Save your time and go elsewhere. READ THE REVIEWS

They get two stars cause the staff seems nice. This was my initial appointment with a Dr.Mckinney. First of all, this was a video appointmemt and she was almost an hour late. Very unprofessional! When she finally came on she offered no explanation or apology for being so late. Secondly, I felt like she was put out . This was my initial appointment and she spent approximately 15 minutes with me. Not a good introduction to this organization.

The doctors and staff at Sahara Behavioral Health are absolutely amazing. I have made more progress under their care in the last year than I have anywhere else I have tried in the 10 years prior to my becoming a patient at Sahara.I just completed my 9 weeks of Transcranial Magnetic Stimulation (TMS) therapy and I feel like a new person; more confident, happier, and better able to cope with lifes difficulties. My depression is almost non-existent compared to where it was just 2 months ago. Before TMS, I was struggling with hopelessness, feeling like I, and the world, would be better off if I were dead, wishing I was dead, and just felt like a zombie, for a lack of a better way to express how I felt. I wasnt living life… Now, I am.My friends, family, and I started seeing progress after just one week of treatment. TMS therapy has been a blessing for me.PJ and Stephanie are absolutely amazing, kind, and supportive. They have been with me every step of the way, making sure Im comfortable during my sessions and providing me with different coping skills and activities to help me outside of my sessions. They made committing to this treatment so much easier for me.Everyone I have interacted with at Sahara seems to be there because they truly care about the patients health and well being, not just to pay the bills.I highly recommend Sahara Behavioral Health and the TMS therapy they offer for your mental health needs.

It’s a doctors office so there’s a wait sometimes, but it depends on the doctor and their schedule. It’s cool and comfortable. Ample seating and the gals up front are accommodating in regards to calling in and re scheduling and adjusting. Doctors are nice but as the day wears on it wears on em like any gig.

I have just finished a course of TMS therapy with P J Ghuman at Sahara Behavioral Health. P J made the whole process easy to understand andcreated a very comfortable environment for each of the treatment sessions.I would absolutely recommend P J and Sarah Behavioral Health to anyoneconsidering TMS.

Doctors here are good office staff is not! Office staff is rude. They need a new staff that actually enjoys their job. Happy employees treat clients better. These employees are not happy!

Very professional and friendly staff!!

The TMS process was a life-changing procedure. I am a new person. It has begun my life over, to a happier time. I cannot day enough about how much this procedure and staff has changed my life for the better! PJ, the technician who is certified and administers the TMS was amazing. He has the counseling skills that enhanced the process to eliminate the lingering “thought processes” that kept me stuck. In summary, I received so much more than TMS treatment. I received a personalized counselor that walked me through “what” to do when old thought patterns surface. He gave me tools and blogs to help me stay on a positive track, after the TMS treatments ended. I encourage you to explore this option...TMS. It is life changing!

Dr Purewal is the best psychiatrist in the state of Arizona. He listens to your needs and does not rush you like other doctors do.

This practice is far from professional and helpful. I have been seeing them for a year now and finally cant take the staff there any longer. As a previous comment said, they are all about the money and not about the patients well being. They change appointment dates or schedule you for an appointment you did not set up, then charge you for a fee on their mess up. Being a medical student myself, I can clearly see the lack of empathy and professionalism in not only the staff, but the especially psychologists themselves. Worst year of my life spent with this practice. Far from helpful by any means. My suggestion. Find another practice if you are seeking medical attention or help by any means.. The staff needs to go back to school and learn how to interact and care for their patients or just re-evaluate their career paths as a whole... As far as Ive seen, the medical profession is NOT for them.

Doctors only care about the money. My daughter was seeing here for three years and never got better. I went to a different place and got better in two days. I was told she was given the wrong medication all time in three years. This is the worst place ever to get treated

Dr. Purewal is wonderful! When I was at my lowest, he helped me! He balanced me and continues to do so. I will not ever consider another Dr. he is wonderful! the staff is always friendly and helpful. I will always refer this place to anyone. Yes I agree the wait is always long, but he is busy, because he is a good Dr.

My first time seeing a psychiatrist, I didn’t really know what to expect. Chris was very kind and patient. He listened to what I wanted and needed. I’ll definitely be seeking further treatment here.

Wait times can be a bit long, staff is generally nice. Dr. Purewal is knowledgeable

I had been struggling with anxiety and depression for many years when TMS was first introduced to me. I had just returned to work from being on leave for my disorders and was still not 100%. I had relied mostly on medications up until that point but always felt they only took me so far. I was excited and hopeful that this treatment would take me to a higher level of healing.My initial consultation was with both Dr. Purwall and PJ Ghuman both of whom were very professional and reassuring. I didn’t know what to expect but everything was explained very well.PJ conducted my sessions and he really kept me motivated to keep coming back and included me in my progress. He also handled all my insurance matters and was very flexible with my work schedule.I definitely feel that TMS gave me the boost I needed to keep working and adjunct my prescriptions. I would highly recommend this especially to people who feel stuck and don’t think they can feel better.Thank you Sahara Behavioral Health for all your support and kindness during my time with you. Time well spent toward my recovery!

Dr. Purewall is wonderful. However, the wait time is always 1 to 1.5 hours and the front office lady who checks in patients and takes co-pays is probably the most rude person I have ever interacted with. I was just told that “you can’t just come in 15 minutes late and expect to be seen on time.” Even though I would be sitting in the waiting room for an hour anyway. She proceeded to show no remorse, raise her voice at me and tell me I can leave if I’d prefer. Unfortunately I can’t just pick up and “leave” without being seen, as this appointment time and date is crucial bc I am 36 weeks pregnant.

We feel extremely fortunate and blessed to have found Sahara Behavioral! Having suffered from depression for most of my life, and having been let down by my previous psychiatrist and winding up in hospital due to prescribed medication poisoning, I had to find another psychiatrist. Searching the web we took a chance on Sahara Behavioral mainly based on reviews of Dr. Purewal. After investigating the TMS therapy offered, and being accepted for the therapy, I decided to go ahead and do thisPJ was my TMS guide and he was absolutely wonderful! On a few occasions there was a follow up with Dr Purewal for the meds. The treatments are now completed. My husband and friends all tell me what a difference! . I am more active, more alert, driving again and involved in some community activities. Sure beats laying in bed all day staring at the ceiling, as was the case before my Sahara Behavioral experience. The staff, I had the pleasure of interacting with, were all wonderful and accommodating.  Soon I hope to be free from depending on medications and living with side-effects.  Thank-you Dr. Purewal, PJ, and the staff at Sahara Behavioral.  I feel like I can enjoy life again!

TMS was a very positive experience for me. PJ is great and the office staff was very nice. I guess the time per session can vary quite a bit and mine was pretty long, about 45 mins. But PJ made it easy - we found things to talk about and we like the same movies, so it was fun and not just something to be endured. As far as TMS itself, I have faith that I will get better and better. Thanks to both PJ and Dr. Purewal for helping me.

We feel extremely fortunate and blessed to have found Sahara Behavioral! Having suffered from depression for most of my life, and having been let down by my previous psychiatrist and winding up in hospital due to prescribed medication poisoning, I had to find another psychiatrist. Searching the web we took a chance on Sahara Behavioral mainly based on reviews of Dr. Purewal. After investigating the TMS therapy offered, and being accepted for the therapy, I decided to go ahead and do thisPJ was my TMS guide and he was absolutely wonderful! On a few occasions there was a follow up with Dr Purewal for the meds. The treatments are now completed. My husband and friends all tell me what a difference! . I am more active, more alert, driving again and involved in some community activities. Sure beats laying in bed all day staring at the ceiling, as was the case before my Sahara Behavioral experience. The staff, I had the pleasure of interacting with, were all wonderful and accommodating.  Soon I hope to be free from depending on medications and living with side-effects.  Thank-you Dr. Purewal, PJ, and the staff at Sahara Behavioral.  I feel like I can enjoy life again!

This practice is not set up for adolescents and youth psychiatry. The drs dont listen and misdiagnose children even though your family history points to a certain behavioral issue. Warning do not take your children here. Told the dr my daughter needed a certain medication that has worked for our family for over 20 yrs and refused. If you take your child here leave and find another one.

I was about to write a negative review, but then i considered the fact that my negative perceptions of this facility are maybe not as grounded in reality as i had once thought. therefore, a five-star review is what i give. ashraf is a good doctor that seems to care. the staff is actually lovely. i do wish the wait times were a little shorter but what are ya gonna do?

I just went there for the first time today. This place is amazing, so organized, clean and neat. The staff is really nice and friendly. I saw Jon Martinson, he was wonderful, very understanding. I was really stressed out when I made my appointment, I left feeling like I just accomplished something big.

My depression and anxiety turned me into a disfunctional mess. I was emotionally crippled with little to look forward to. After a number of bad reactions to multiple medications, I found TMS. The journey for the first 2 weeks was the toughest, but with continued treatment and coaching from PJ, the TMS technician and companion, I made it through 6 weeks of daily treatments. TMS has provided me a mental repreive. I now have the ability to better process my thoughts and curb my emotions. Although I am still processing daily activities, I am doing them. I will never be who I was, but thanks to TMS I can begin my journey to who I will become.Thank you Dr. Purwell, Sahara Behavioural Center, and especially PJ who advocated for me by working closely with my insurance to get the approval I needed when I could not do so myself.

My PA-C asks questions and when tears run down my face, she moves along. Theres no therapy here...They are uneducated and the MDs dont have time for you! Run to an urgent care or ED if youre thinking if hurting yourself or others.... this bunch only cares about losing your payments, not your mental health!

I started TMS around 2 months ago, PJ was the person who assisted me through the entire process, Dr. Purewal was there the first day of my assessment and I saw him for my follow ups. It has been quite a ride, the good thing about the experience is that I was never alone, PJ and Dr. Purewal were there for me, on my bad and good days, they were supportive, clear as far as the process and they were a big part of my healing. I will never forget the patience while I was struggling, I felt important and care for. I recommend if anyone is looking to start TMS to be confident that going to Sahara Behavioral will be the right choice.

I have visited this location for many years. This office is clean, and organized. Folks are pretty friendly...even when I lost my cool at my last vist. That said the only reason I do not give them 5 stars is scheduling. Normally the perpetual running late office does nor faze me as I go after my work hrs. I completely understand the office specialty and its implications regarding schedules. However, if at the first sign of 30min or more delay...give the patient the courtesy of a text with schedule delay. The patient is aware in advance and shows up anyway...or reschedules...

I tried everything to get rid of my depression. Still that dark cloud stood over my head. Fear to move forward in my life. Stuck thinking the only option was to collect social security, accept defeat, and throw away my college degrees. Then I met Kimberly Nelson at Doctor Purewals office. And instead of offering me another medication she suggested to me TMS therapy. That is when my life changed forever. I started TMS therapy and dedicated myself to have a total of 36 treatments. Around treatment #20 I started to feel whole again. That dark cloud drifted away. I started posting my resume and landed a job. My perspective of myself has changed. The treatment experience was amazing. PJ helped me through from start to finish. He was there at every appointment and he helped me through some of my challenges through the beginning of my treatments. He was so supportive and knowledgeable. I’m so thankful for his company. Doctor Purwal was right, after treatment things and circumstances seem to improve. Life is not perfect but I can simply accept what happens in a more positive way. Thank you to Sahara Behavioral Health and TMS, you changed my life!!! God Bless!!!

Ive been seeing Dr. Purewal at Sahara Behavioral Health for nearly 15 years, if memory serves. Once I realized that I needed more care than what I was receiving, a close relatives glowing recommendation led me to Dr. Purewals office—and before the end of my first appointment, I knew he was the practitioner I needed. His soft-spoken, even keel lends him an incredibly calming presence, and he truly cares about his patients. Despite his extraordinarily busy schedule—he sees patients at the office and does rounds at the hospital—Dr. Purewal remembers the most minute details of his patients lives. He even remembers the particulars of my relatives lives that have come up in various appointments, and will ask about them periodically. Due to the nature of the practice, crises are unfortunately not uncommon and cause delays; therefore, as other reviewers have mentioned, the wait after check-in is a bit lengthy. In my opinion, the quality of care Ive received from Dr. Purewal is absolutely worth the wait. Additionally, the staff cuts down on needless waiting by offering on-the-spot appointments with immediately available practitioners to patients only in need of medication refills. Ultimately, I love this practice and trust them entirely with my care.

My Dr is good. Hard to find a good Psy Dr. But the front office staff is the worst. They have tinted front windows and will act like they dont see you. When I finally said hello I need assistance a lady stopped opened the window maybe 5 inches. I told her I arrived at 1105 for 1115 appointment when I tried to explain that a lady arrived around 1130 was just called back by my Dr the front office lady said theres one ahead of you and turned and walked away from me. Are you kidding me right now!!???Like I saide Dr is good, but I will not be treated like a second class citizen because Im at a psychiatrist office. I realize you deal a lot with some SMI patients but that is not all of us. You shouldnt be treating anyone SMI or not as you did me today.

Thanks to Dr. Gupe I am now coming out of nine years of darkness after the death of my only child, she was a 36 yr old great mom and I could not get past my pain, Kristy knew what I needed and proceeded with care and now I am back with the living and I can visist my daughter at the cemetary for the first time since she was laid to rest,

Jon Martinson and staff are inept and rude!!! They couldnt care less about your mental health, they are ALL ABOUT THE MONEY. Jon does not listen to his patients, asks the most moronic questions and repeats them in the same session!! They wait till you show up for your next appt to tell you that you owe them over $150. I wouldve paid THREE months ago. Why are you waiting to spring it on me today. What a joke this place is! They will MAKE you suicidal.

I have been a patient here for the last 9 years. Purewal is the best!! He gets to know his patients inside and out to be able to not only observe even for a brief moment the manner of simple walk with automatically being able to tell without mentions yet how patient had been/is doing!! Dr. Purewal also is NOT a watch checking physician which are the best ones not to show or seem to just have you in and out as if he is trying to meet a quota!!! I do have to though rate a ZERO stars for every single one of the office staff being front and records departments as they are always in what seems to be a bad mood and as an outsider looking in myself as well as every other patient that walks through those front doors or makes a simple phone call are already being the background purpose of this physicality patients are there because they in one way or another need kind words and helpful attitudes!!

Ive been a patient of Dr. Ashraf for many years. Ive struggled with depression My whole life. I have had extreme panic attacks for 9 years. He is very kind and understanding. Ive had to change my medication many times. Dr. Ashraf is a great Dr. He is very patient. I highly recommend him.

Terrible care. I was in a horrible abusive situation for years and they helped my abuser by keeping me drugged up without ever trying to discover the source of my anxiety and depression. I was didnt even see a doctor for almost eight years. I found a great psychologist, escaped my abusive relationship and have been healing and off of the horrible medications that made me ill for four years. If you want to get well, dont go here.

TMS treatment is good here. Very professional.

Why is it that you guys are NEVER open? Its a guessing game on when youre open and Ive left repeated messages trying to get a copy of my medical records, which Im entitled to by the way, and no one gets back to me.

All fun and dandy if you dont see the main Doctor. If your seeing a Dr. Purewal and your not his first appointment you will wait at least 90 minutes. So dont show up early, cause all you will do is wait longer. He overbooks to the max and also has patients at Aurora. Not a good doctor if you need to be seen ASAP. Even if youre a patient your looking at least 5 weeks for a led check appointment. Its too damn stressful you can get inpatient somewhere and get fixed way faster than waiting to see him. Receptionist can be a snot too.

I was turned away because I wanted to talk to a Doctor about my situation. I thought I was there to discuss what would happen nect. All they kept pushing was the meds. They stated they didnt want to waste MY time. Then they complained to me that they didnt want to waste my deductible. I told them, I expected to pay and had the money. They would not even go through the visit because I didnt not EXPECT to need drugs. They turned me away unwilling to let me meet the doctor to make that evaluation, all supposedly for my benifit.They didnt want to do any evaluatuon. Unprofessional. They didnt want to talk. I was turned away.

The wait times are ridiculous but it’s all worth it to see Dr. Purewal. He is amazing and has changed my life.

This place is useless. They have terrible service up front and cant even write prescriptions correctly. The wait time for a simple refill is usually an hour minimum. Not once in the years Ive gone here have they been on time with my appointments.

Girls in the front office are very snotty. You think they would be a little nicer considering they work with mental health patients. Ive been coming here for a few years now and have seen almost every dr here. the only one I can stand is Andrea Brunson. The others have no personality and just try to over medicate you and get upset when you disagree with them. (Kimberly Nelson) i also have to wait thirty minutes or more after my appointment time to be called back. They way over schedule here. Ive tried switching offices multiple times but my insurance only covers select places and this is the closest one to my house and its a forty minute drive for me.

Great clinic, and good doctors. I changed my insurance twice and dont have to change clinics or commute somwhere else! Highly recommended!!

If I could rate them a zero I would. The lack of compassion and care for the patient is ridiculous. It starts with the staff and continues with the doctors. Kristin Grupe is a sad example for her industry. Her lack of professionalism and care is sickening. I wouldn’t trust this office with my life, they clearly have little regard for anyone’s wellbeing.

The walls of the waiting room are covered with ugly printed signs with passive aggressive messages like faxing forms is patients responsibility. AndNo Rx refills over the phone.But Im still waiting an hour after my scheduled appointment and Im not sure why the five people behind the tinted glass havent got this under control and they insist on seeing people in person.

Dr. PUREWAL is not concerned about his patients. I was a patient of his for 16 years. When Dr. Pawar was sick,Dr.Purewal refused to see me. He does not care if you are suicidal or in crisis. His wait time is an hour and a half and his staff is very rude. He is very difficult to get an appointment with. You will wait a month or be passed off to one of his assistants. Avoid at all costs. This man devastated my life and got me addicted to xanax. He is very dangerous. He was a wonderful Dr.when he first started out.Now he has a huge business and is in it for the money. He doesnt care about the patients. He gives you a very fast 10 minute appointment and over medicates the hell out of you. Beware.

The staff is neglectful and unconcerned, and the psychiatrist was as well; the woman manning the front desk is beyond unprofessional and rude as hell. After turning my request for a payment plan down, she happily accepted another patients late payment without issue, which is a fun double standard for those of us who struggle to pay the bills.The psychiatrist can barely be bothered to look at you, let alone pretend care for more than the 5-10 minutes it takes to jot down a prescription and shuffle you out of his office- I cried out of frustration at our session and he refused to make eye contact afterwards, silently waiting for me to leave his office instead of showing me the way to the lobby like he said he would. If youd like to see a doctor who sees you as a human and not a paycheck, dont bother stopping by. I used to be a regular here and long wait times and unprofessionalism is the norm. Dont waste your time on people who only want your money.

Dr purewal is awful. My meds made me sick and i had been in hospital past two weeksDont see him he will leave you very 😷

Horrible Service, I spoke to the secretary and let her know I had different insurance, she repiled I can take care of upon visit. After driving 45 minutes away I find out this therapist doesnt accept United Health Care and I can pay $200or reschedule, no consideration.

Horrible , unprofessional, rude, all abour the money!!!! Go somewhere else rhis place is a waste of time.

Ive been going here for about three years now, but I have never really felt comfortable here talking with the doctor, and every time we go we have to keep me out of school for the whole day because the wait time is horrendous. Its painful. IT feels like I go in, tell them an update, leave with three months worth of prescription and only go in when I need more, instead of going in for when I need to talk to someone.

Never get to see phsychatrist only physian assistant.

They have to fix the wait times. People wait 2 hrs to be seen here. They lost us before we were seen. Switching right after this refill.

Closely monitored, good rapport

Professional staff, Physician Assistants, and knowledgeable Psychiatrists

Ive been coming here for a few months. They are ALWAYS running late. I think they schedule your appointment time for a half hour later than the time they tell you because I always wait 30 minutes or more before Im seen

Busy and lack doctor patient time