I was a patient of Dr. Smith for over 15 years. He is a thorough, caring physician and I trusted him completely. The first sign that the practice had changed was when I picked up some prescriptions from the pharmacy and noticed an antibiotic that I had no reason to have. I thought they had made a mistake but the order came from Dr. Smith’s practice. Apparently, my labs had shown a mild UT infection but no one bothered to let me know they just called the pharmacy for the medicine. When I called to see what was going on they informed me that Dr. Smith was no longer with them. Since then, it has been one problem after another. I called for a whole week, left several messages to renew a medicine that I have been taking for years and they never called back. The pharmacy could not contact them either. Finally, I called the front desk and insisted they renew my prescription for it had run out. They suggested that I go to Urgent care to renew it or make an appointment before they could renew it and they could not see me for 2 weeks. Only when I threatened, I was going to go to the office to talk to the other Dr., they gave me an appointment for the next day. I had already been without the medicine (which Dr. Smith routinely renewed for years), for 3 days. It was pretty devastating to lose my trusted doctor without any warning, I won’t be going back there.

Thank you so much for being so helpful in caring for my mom!

So disappointed in the way Ive been treated this past week. My Rx was denied at the pharmacy. When I attempted to contact the office after hours to leave a message, I was not given an option to leave a message. I contacted the office via email from their website. I was told that since Dr. Smith left the practice, they could not renew my Rx without new blood work and an appointment. Its been less than a year since my annual physical, so this will be all out of pocket. In the meantime, I dont have the Rx I need, so now Im scrambling to find an alternative. If youre looking for a new office, keep looking! So disappointing.

I was recommended by a friend when I was looking for a new Internal Medicine Doctor when my previous Doctor passed away suddenly approx. four years ago. My friend recommended Dr. Leo Odle and I made an appointment with him. That visit and every one since then has been great. He runs on time always and doesnt over book. I get there about 10 minutes before my appointment and am seen at my appointment time or even a few minutes before. He cares about you as a patient and always asks if I have any concerns or questions. He reviews blood tests and reviews results with me. His front office staff has changed over the years, but they have always been polite, accurate in billing and great dealing with Insurance companies. I would highly recommend Dr. Odle if you are looking for a Doctor that is caring and knowledgeable.

I have been seeing Jenifer for a couple of years now. She is very knowledgeable and very personable, we have actually become friends.Never been disappointed.

Jennifer Odle, NP always takes her time and listens to her patients. I take my 87 year old MIL to see her. Shes honest and very caring. You can tell that she loves what she does, because shes exceptionally good at it.

Heather treated me horribly, I never got billed and they were denying to see me, I asked to talk to someone else (she was rude and not helpful) and was on hold for two hours... is this a joke? I felt like had to pull teeth to get an appointment in and I’m an exhausting patient... never coming here again. I’m sorry for the doctors.

My daughter is a new patient of Dr. John Martin of Gilbert Internal Medicine and she and I are both extremely pleased with his professionalism and true desire to address our issues and concerns. My daughter has had a reoccurring condition that is now finally under control because of Dr. Martin and she is always saying how lucky she feels to have found such a caring doctor. Also,the staff at Gilbert Internal Medicine are also top notch and extremely accommodating as well. We just wanted to say thanks!

Dr. Smith and his staff are always professional and courteous. Dr. Smith cares about his patients and we have had an excellent experience at his office. One of the best doctors and office staff in Arizona.

Its so dang hot in this business which is called nose and throat doctor office. And the staff that works there are so very rude and they are to lazy and it seems like they have nothing better to do.

Unprofessional! They told me to print and fill out new patient forms before my appointment last Thursday in which I did, having a 102° fever/strep throat. This week i had a follow-up appointment and when i went to check-out the front desk girl was just sitting on her phone texting even though she saw me waiting. Then i needed to change some information on the same forms and come to find out, they lost my paperwork!! The two front desk girls giggled about it and asked if i would be mad if i had to fill them out again. Extremely Unorganized! What kind of doctors office loses their new patient information? Dont recommend.