user
Couser Orthodontics
7400 S Power Rd, Gilbert, AZ 85297, United States
Appearance
Couser Orthodontics

Comments
ka
Review №1

Dr. Couser still to this day one of the nicest guys I’ve ever met. We got a few other estimates all over $5000. He saved us $1500 on the process and was very flexible with payments. My teeth look great. He’s a very knowledgeable and honest orthodontist.

Co
Review №2

Dr Couser & staff are amazing! Very kind! They really care about their patients! The prices are amazing! Both my girls are doing braces through Dr Couser and they always take good care of them! I love being part of the Dr Couser braces family! Which is exactly how he makes you feel. Part if his family because he cares so much!🥰

St
Review №3

Doctor was so friendly and supportive. Office staff really helped up with our insurance. The waiting room is really nice.

Je
Review №4

Dr. Couser and his staff have cared for two of my kids braces needs. We have always loved every step of the process, kind smile, and the results! I recommend Couser Orthodontics every chance I get because I am confident others will love them as much as we do!

Ch
Review №5

This is long but I want to share the details behind the poor score. Dr. Couser seems friendly, but that is really all that I liked about this practice. Every visit was rushed. Every question we had asked, Dr. Couser expertly avoided. Felt like our treatment plan was just one of a few templates and he cannot be bothered with questions. My son and I had very different teeth and got identical treatment plans. 11 month period (although he collected from my insurance the cost for the standard 18-24 month plan). At the beginning of the braces application he shaved our teeth without our consent! Our teeth were not even overly crowded. Later I noticed an asymmetrical curvature on my lower set that developed shortly after getting the braces and was worsening each visit. I sent him pictures and told him in person too. Based on my research this can happen and can be corrected by adjusting and applying the correct pressure to move the tooth or teeth in the proper direction. Never did he address it. Now there is a significant change to my bite! I keep biting my inner lip! When I showed him how bad it was he simply shaved the top of my tooth. I was so shocked and all I was able to say was no please stop thank you. I hate the experience and I hate the results. Now let me share the final straw why Im writing this negative review-- its how Dr. Couser just keep trying to make me and my son second guess our own observations and feelings of dissatisfaction. My 14yo son said that the first time he got his upper teeth retainers (end of Sept), one side felt off like it was taller or sitting lower. He didnt articulate it that way but used the word weird to describe it, and I actually remember this interaction (no big deal, I thought it was just the new retainers naturally feeling weird) so orthodontist dismissed my sons concern as usual and reassured him with a beaming smile that Its great. On the 3rd month checkup my son actually mentioned the awkward fit and Dr. Couser basically said the same canned response no its great. Then at 5mos there is physical evidence of unevenness Dr. Couser blames grinding. If my son was a grinder our dentist would have known, like Im sure he would have advised against the clear plastic retainers he knew we were getting from this orthodontist. Since getting those BS responses and treatment from Dr. Couser my son got refitted at another practice and that second opinion validated everything we felt and thought about Couser. Anyways I just want everyone to be aware so you dont have to deal with much incompetence and arrogance the way we did.

No
Review №6

I went to this orthodontist for my own braces as an adult and my daughters spacer. I would not recommend them. First reason - my daughter had hardware left in her mouth and forgotten that caused extensive damage later. I already had my braces on so I had to continue with them. After my braces came off I asked for permanent retainers. One of the “permanent” retainers popped off two years later. He charged me $180.00 to put it back on. One of my teeth on the top has moved even with the retainer he put in, and he said it had now. Even though it has clearly moved. When I told the front office manager that my husband had his retainer replaced for free by an orthodontist that did not even do his braces she told me, “maybe I should go there”. I have three kids that will all need braces, I will take them to Rollins and Petersen across the street.

Cl
Review №7

He is an amazing orthodontist! He is kind and always has a smile on his face. Highly recommend him.

He
Review №8

Dr Couser is great I dont see how anyone could leave here and not be 100% satisfied. Thank for all you have done for us.

Ca
Review №9

Dr Couser is the best Ortho Dr in east valley. So positive and well mannered. I truly believe he loves what he does and cares about his patients. How can anyone even say they had a bad experience with this doctor. HIGHLEY HIGHLEY RECCOMEND Dr. Couser.

Le
Review №10

Great doctor, great bedside manner!

Information
1 Photos
10 Comments
4.1 Rating
  • Address:7400 S Power Rd, Gilbert, AZ 85297, United States
  • Phone:+1 480-279-5799
Categories
  • Dental clinic
  • Orthodontist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations