user
Mona Lisa Dental
936 E Williams Field Rd #101, Gilbert, AZ 85295, United States
Appearance

Comments
Ne
Review №1

Been going here since they opened. Conscientious and ethical. Highly recommend!

Mi
Review №2

If you are up for condescending Dentists that is running a multi layer complex system to be seen, with COVID paranoia you found them. I highly recommend finding a different dentist. They cancelled my appointment when I was 1/2 mile from their place due to the fact I was by some one who identified with COVID ten days prior to my appointment. I have no signs, been fully vaccinated and they have over the top precaution in place( Ill give them that). Anywhoo after calling me everyday prior to the appointment to make sure I was coming to then sending a questionnaire the night before my appointment on covid exposure then the questionnaire ending with we look forward to seeing you and then cancelling right before my arrival is a bit to far. Good luck Mona Lisa, I serve in the military so you can be free to be a caustic organization. Your welcome!! But I wont be going back. You cost to much for this headache.They also had a laundry list of issues that were not previously found by my other dentist, and military dentist. huh sounds similar to other posts I just seen on here. Save your self time and look elsewhere.

To
Review №3

Very poorly managed. They turned my wife away and cancelled her appointment after weeks of waiting for it.She scheduled our appointment weeks in advance for a routine cleaning. She showed up early to fill out the new patient information. When it came time for her appointment, they turned her away for not yet being vaccinated. This is the first we had heard of this policy of theirs. I understand why they would choose to require this, youd think they would have the courtesy to notify patients earlier rather than making us wait weeks just to be turned away. Such a waste of time! They werent willing to make any accomodations for her for their failure. Her appointment was cancelled and she was sent home.We will take our business elsewhere and you should too.

Ji
Review №4

I had a deep scale cleaning here and had a lot of pain and sensitivity afterwords, had to wait 24 hours for prescription to be called in after being told it was already called in. Not sure why they werent more proactive calling it in right after I left so I could pick it up on my way home. Maybe its because they are all focused on getting a virus? Separate door handle walking in, forced to wash hands and wear a mask. And when I filled out their questionnaire about COVID19 I was turned away because I decline to get tested for COVID19 or take the vaccine. I refuse to do business with someone that takes such an authoritarian stance. I have an immune system and live in a country where it is my choice to choose what I want to do with my body. I would rather die then be forced to get tested like a guinea pig or change my genetic code by a vaccine that has killed others. This policy of theirs is discriminatory and I wouldnt recommend other people to them.

Ma
Review №5

I rarely leave reviews, but I wish I had been warned about this place. I had gone years ago when they first opened, and had a good experience. After moving away and moving back, I decided to try them again. The dentist told me I had 10+ cavities. I was shocked, since I had seen another dentist 6 months prior and had no issues. But of course I didnt want to leave anything untreated, so I went in for fillings. They did half of them, and these are the worst fillings - they hurt when I bite on them, they feel flat instead of having grooves like teeth, and they made my Invisalign not fit anymore. My teeth have started to shift since I cant wear my aligner anymore. I went back to have them fixed and they drilled a bunch but didnt solve anything. Now, six months later I have gone to a new dentist, who can see the shoddy work that was done and also told me I have no other cavities (even though I only completed half the fillings this place told me I needed). I honestly walked out of this place in WORSE shape than when I went in, and it feels like it was all about money. Ill never be back.

Ra
Review №6

Love Mona Lisa Dental, thank you Dr. V

Da
Review №7

The Staff at Mona Lisa have always been awesome. Front desk are the best! Very accommodating, very sweet. Since I didnt have dental insurance they notified me of a dental discount plan that really helped me to afford the work I needed done...they didnt need to tell me about that. They definitely care!! Dr. V is extremely patient and takes his time until you are comfortable, he will continue making even the smallest of adjustments until it feels right to you.I wouldnt go anywhere else

Da
Review №8

My husband and I have been going to Mona Lisa for five years. The staff and Dr V are outstanding. Dr V is the most gentle and kind dentist I have ever visited. He is so caring and honest. He makes sure that the procedures performed are explained well. The front desk ladies have excellent customer service skills and patience with scheduling appointments. I would recommend Mona Lisa to anyone.

An
Review №9

I HATE dentists. I had a really bad experience as a teenager and refused to go to one ever since. I take really good care of my teeth to avoid them all together. However, my love of pistachios threw me at the mercy of the dentist gods. After googling and researching I came across Mona Lisa Dental. They accepted my insurance so I made an appointment. Since the moment I walked in I was shocked and in disbelief. The staff is so welcoming and caring. And when I was escorted back I was even more amazed. Dr. V was so kind and soft spoken. I explained to him my past experiences he said he go would slow and tell me everything he was doing. And he did, every step he checked in with me to see how I was doing. It was over before I knew it. The one thing I loved most is they dont hound you. I always hear how dentists want to get the most out of you but they were not like that at all. They gave me my options and let me decide what was best for me. I will be coming back for my check ups and cleanings. I HIGHLY recommend this dentist for anyone looking for a dentist in the east valley. Now off to find some pistachio ice cream for the pain.

Ro
Review №10

I used to be a very apprehensive dental patient. But Dr Vallecillo and Dr Menna showed me that it isnt a big deal. I had a few cavities when I first began going, but now with cleanings and exams every 6 months or so, Ive not had any. Im now very comfortable going to to the dentist. If you are fearful of going for dental exams/treatment, go here, you will probably be pleasantly surprised.

Me
Review №11

Husband and wife partnership as dental providers is a seamless collaboration. It does not matter who gets to take care of the patient. They both do an awesome and caring job. The rest of the staff are very disciplined and attentive to further needs of the patient.

Da
Review №12

I went to see Dr. Carlos for the first time today. I have not been to the dentist in awhile and he and his staff were very nice and thorough with my teeth and diagnosis. He knew things about my mouth that no other dentist has mentioned when cleaning my teeth. Surgerys I had when I was a little girl he noticed. He was very gentle and best part he was on time! I went in right away! Thank you Dr/ Carlos for patience and great service!Dawn Garcia

Pa
Review №13

Doctor V is great. He takes his job very seriously and is very detail oriented (and very gentle). He and all the staff are very nice and make you feel welcome. Always easy to schedule and theyre really good reminding you of your appointment. I definitely recommend them!!!!

Ka
Review №14

I have been going to Mona Lisa Dental for many years now. I like that they do dental and perio work too! One stop shopping for dental work. Everyone is great! Never had a bad experience, never had a long wait, flexible with scheduling (thats a biggie for me), the staff is kind and helpful with making it affordable. If you have to go to the dentist, this is the experience I choose!

Ge
Review №15

First off I am very nervous at the dentist and hate going.My daughter and I went to Mona Lisa Dental for the first time. The paper work was very easy, the dentist was great and very informative, he explained everything and made me feel very comfortable and my daughter loved it there also. All the staff there was great and that atmosphere to. Actually look forward to going back.I highly recommend Mona Lisa Dental

sh
Review №16

My children and I were made to feel welcome and comfortable. There was little to no pain and my children are no longer afraid of going to the dentist. Everything was explained and all questions were answered with kindness and patience.

Gl
Review №17

Have been going here for the last 6 years or more. Dr V is just fantastic. Today was a great example. Majorly chipped a tooth at 2pm. Called and they had me in by 3:40. By 4:15 all done and my insurance covered all but $20. I appreciate the fact that hes always checking to make sure you are comfortable.

St
Review №18

We have been going to Mona Lisa Dental for at least 6 years now if not more. We love the dentists in this office and the dental staff and front office staff are the best of any dental office I have ever been to. They are a great family oriented office and have a soft, gentle, and kind demeanor to adults and children alike. I have recommended this office many times and will continue to so so.

Pa
Review №19

Coming from someone who does not like the DENTIST. Mona Lisa Dental is Absolutely FANTASTIC! For both adults and kiddos. My son and I actually like coming to the dentist now! The staff is very, very friendly. They answer all your questions and work with insurance so you dont have too!! Definitely 5 STAR!

Kr
Review №20

I have never felt comfortable at dentist my whole life until I found Dr. V and Mona Lisa Dental. Hes incredibly friendly and took great care of me and my teeth. I recently referred my mom to him and she couldnt be happier herself. The staff are also so nice and welcoming. They make you laugh and smile even when you feel nervous about being at the dentist. I have FINALLY found a dentist I feel comfortable, happy, and safe with. Im so thankful I have found Dr. V.

Vi
Review №21

Very professional and caring staff. Have been going here for years and have never had a bad experience. Definitely the place to go for all your dental needs.

Iv
Review №22

I echo the positive reviews here. From the reception staff, to the technical assistants, both Dentists at this office run a top notch practice. I normally visit with Dr. Carlos Vallecillo, he is a technical genius with excellent bedside manners; traits sorely missing on many of todays medical practitioners.

Ka
Review №23

Love Mona Lisa Dental! Dr. V is wonderful as well as all the staff. Ive been going here for years and have never had a problem. Thank you Mona Lisa Dental! :)))

Ch
Review №24

Extremely friendly staff! Never have to wait and always upfront about pricing and work that needs to be done. We have been patients now for at least 2 years and we have no plans of changing!

Kr
Review №25

Not proud to admit it had been too many year since going to the dentist. The staff was very friendly. The doctor was great explained everything before doing it. Easy scheduling and no waiting.

So
Review №26

I have been going to Mona Lisa Dental for the last few years, and it is the best dentist office that I have been to. I am definitely one of those people that hates going to the dentist, but at Mona Lisa it is very relaxing, and the whole staff is very friendly. Dr. Menna is always very kind and does everything she can to help her patients. I recommend Mona Lisa to everyone, its a great experience.

Gu
Review №27

Best experience ever they very nice and always friendly. Love the reminders by text and also how helpful the ladies at the front desk are. The Dentist are very professional they knw what they are doing. Recommend this place to everyone

Sa
Review №28

Im more than a little sensitive but the gentle touch of Dr. Mena has kept me coming back for over 5 years. Give them a try. You wont be disappointed. :-)

eP
Review №29

I usually dread visiting the dentist. But with Dr Vs or Dr. Mennas gentle hands its always a pleasant one. Thus, my entire family goes here.Office staff are always warm and welcoming.Highly recommended.

Cr
Review №30

I saw Dr Menna for a cleaning and exam and she was really nice and said I had a few cavities on the right side and and a few on the left. I scheduled the fillings for the right side shortly after my first visit and it was a horrible experience. She started drilling immediately after she numbed me and I felt everything. I told her I was in a lot of pain and asked if she could wait a few minutes, but she kept going. I never went back for the left side because I was too scared. I went to a different dentist and he said I dont have ANY cavities. Theres no excuse for being dishonest about the treatment your patient needs.

Je
Review №31

The greatest staff ever! Have been going here for two years! I always feel welcomed from the receptionist to the dentist.

Ro
Review №32

Dr. V is a skilled dentist, additionally, his chairside manner is great, he always lets you know what hes doing before he does it!I appreciate the cleanliness of the office.I need never wait long, if at all, past my appointment time.

De
Review №33

I have been a patient of Dr. Vallecillo for over 14 years. He is very thorough and caring. Whether it has been scheduled cleanings or unexpected tooth problems, his work has been exceptional.

Dy
Review №34

Mona Lisa Dental is a great place to get your teeth cleaned! Very welcoming atmosphere with very friendly staff. Would definitely recommend to others.

Pa
Review №35

I love this dentist! This is the longest Ive stayed with a dental practice, 9.5 years because the service is top notch, great personalities, and they treat customers with VIP attention. Sincerely, Dr. C.P.H.

Ka
Review №36

I am a long term patient of Dr. V, and I would recommend him to anyone looking for a dentist who explains the situation and procedures and options very clearly. He has worked with me many times to overcome special dental problems that other dentists had given up on. His staff is always friendly and accommodating.

Ch
Review №37

It was quick and extremely easy to make an appointment.. the staff was extremely helpful and courteous but most importantly they were able to work with my schedule !

Wi
Review №38

Mona Lisa Dental is a warm and inviting dental practice. Dr. Rossana Menna is very professional and engaging, providing a thorough exam and appropriate recommendations. Susie and Kelly provide a welcome atmosphere and their competence is quite evident in the discharge of their front desk responsibilities.

Ta
Review №39

Dr.Vallecillo, is the best dentist in the world! I have been his patient since 2009 and he has taken very good care of me over the years!

Ma
Review №40

Over the years, this practice has invariably provided friendly, professional and helpful staff! Dr. Vallecillo and Dr. Menna have consistently provided my family and me the best professional and most reasonably priced dental care and procedures. In other words, the value of overall care and outcomes has exceeded our goals and expectations! Looking for a dental practice? Stop looking and go to Mona Lisa Dental!

Do
Review №41

Mona Lisa Dental is family oriented and they provide specialized, first-rate care. The also keep my smile nice and clean! :)

ni
Review №42

I loved the staff and Dr. V. They are very considerate of your needs and address all your questions very patiently. I will highly recommend it to all my friends.

Lo
Review №43

Staff/front desk and Dr. V are very professional and nice.

Ji
Review №44

I highly recommend this dentistry to everyone. Friendly, honest, great dentists for adults and children. Never a wait in over 11 years.

Mi
Review №45

Both Dr Vallecillo and Dr Menna are great dentists and the staff are professional, personable, and work well together. I have been a patient for 15 years and would not go anywhere else. You need to check them out! - 5 stars all the way!

Ta
Review №46

I have been a patient at Mona Lisa Dental for 12 years now, and I have always had excellent service. The staff is very friendly, and professional. I would highly recommend Dr. V and Dr. Menna.

Is
Review №47

Dr Vallecillo is the best !! He is my dentist for over 10 years now and I would not change him for any other dentist.

Ro
Review №48

I am thankful to have Dr. Rossana Menna as my dentist. She is an awesome human being and an excellent professional. Its always a pleasure to see her and speak in our native language which is Portuguese.

Fr
Review №49

Great Staff! Excellent vibe, service and professionalism. Highly recommended.

Ra
Review №50

Dr. V of Mona Lisa Dental takes care of your dental health and hygiene very well. I have been going to this place for some 8 years and I am happy.

Yv
Review №51

Today was my second visit to Mona Lisa with Dr.V Im very comfortable with this dentistry everyone the staff included are so nice and helpful!! I highly recommend this dentistry to everyone!

Ma
Review №52

Dentists and staff are very professional and personable - very nice service. I was recommended to Mona Lisa Dental by my daughter and I have been recommending them to other friends and family.

La
Review №53

My first dentist visit in a long time staff was very friendly and helped me understand how to take better care of my teeth will be coming back

Ra
Review №54

Best dentists ever, they are very friendly and the doctor can speak Spanish really good!!👊😎

An
Review №55

Great customer service as soonest you walk in the front office you can perceived that everyone in the entire staff loves what they do. They all take the time to explain you everything in detail.

K
Review №56

Excellent staff, very friendly. Dr V does wonderful work. Would highly recommend.

F
Review №57

Caring and professional staff. You are seen promptly at specified appointment time. Dr. Vallecillo and Dr. Menna are both pleasant to work with and make you feel at ease.

An
Review №58

Mona Lisa staff were very professional and friendly. Dr V did an excellent job and made my first experience with his office a pleasant experience, I would recommend this dental office to family and friends.

Ly
Review №59

I absolutely hate going to the dentist even for a cleaning. However Dr. Vallecillo & Dr. Menna make a visit to their office very pleasant. Their staff is always friendly and courteous as well.

Ro
Review №60

I loved the care of Doctor Menna she is very friendly and an excellent professional besides speaking Portuguese, also all the attendants are very friendly.

Di
Review №61

I have been very happy with Dr. V. The staff is friendly and efficient. Highly recommended!

Li
Review №62

Awesome place for the whole family! Couldnt be happier. Very conservative!

Ki
Review №63

I have been going to Mona Liaa Dental for nearly 10 years. Both Dr. V and Dr. Menna are fantastic dentists. They are kind, gentle and personable. I cant imagine going anywhere else!

Er
Review №64

The employees made me feel welcomed and comfortable. Awesome place to go 👍

Je
Review №65

Ive been a patient for 12 yrs and have had great service, pain free procedures & love the Doctors! Would recommend to everyone.

Su
Review №66

I recommend Mona Lisa dental, because they are always so friendly. And the service is great, everybody is very nice.

Cl
Review №67

Extremely friendly staff, no long waits, easy scheduling and good rates. I definitely recommend Mona Lisa

Fr
Review №68

Our family of five has been coming to Mona Lisa Dental for several years. We have always had positive experiences with both the staff and doctors.

Kr
Review №69

Best service Ive had in a all long time!! Warm and welcoming😊 Definitely would recommend to anyone searching dental services!!

Jo
Review №70

Always happy to see you! These guys really know how to make you feel at home!

La
Review №71

Always wonderful patient service. Dr. MENNA is the best.

Te
Review №72

The staff and doctors have been very helpful. I trust their recommendations.

ST
Review №73

Friendly and knowledgeable. My whole family goes there. Steve H.

Sa
Review №74

Dr. Vallecillo is very profesisional and friendly. He is a great doctor and makes his patients feel confident. The staff is very nice and very helpful . I definitly recommend Mona Lisa Dental.

He
Review №75

Dr. Menna and Dr. V are wonderful, gental and listen. They work with you to provide you great service.

Gu
Review №76

Always on time, friendly and very happy with the service. ...love my smile.

56
Review №77

My family move hear from Oklahoma and been with other dental offices that were not friendly and like professionalism and we ran across Mona Lisa Dental it is the best

am
Review №78

Whole staff at Mona Lisa dental is very friendly and co-operative. Dr. V helped me take care of my dental problems with great expertise and patience

Ma
Review №79

This is the greatest dentist office I been to, the people are very nice and they provide great service

Sw
Review №80

Its a good dental! They explain the materials they use while using them!

Je
Review №81

Service was good.Teeth are nice clean.Good atmosphere.

Lu
Review №82

Very friendly environment! Great staff that know the true value of customer service special mention for reception.

ba
Review №83

They were super friendly and I never got hurt.

Do
Review №84

A family friend referred me to the office about 4 years ago & Ive had a good experience each appointment. Thank you

Sh
Review №85

Been coming for years and get the best treatment!

Jo
Review №86

It was an amazing experience!! We will always be loyal to you guys !!!

Lo
Review №87

My wife and I have had work done and they are above and beyond in every way they treat you!

Au
Review №88

Nice staff, quick teeth cleaning, overall good experience

Pa
Review №89

Everyone is friendly and caring, we will recommend Mona Lisa to others.

Ni
Review №90

Super friendly!! Was quick and easy to get in and out for a cleaning!!!

Ca
Review №91

Great dentists been going here for years.

Ji
Review №92

Solid stuff, best cleaning of my life.

li
Review №93

Great customer service and teeth cleaning!

ju
Review №94

Thank you for the care and helpfulness of the Doctors , assistants and office

Ma
Review №95

Great experience.... For a dentist 😆

Fo
Review №96

Great place, great staff and great Doctor.

Jo
Review №97

Top notch service with a smile.

Mo
Review №98

Nice people, very professional, always care about people.

Dr
Review №99

5 star! Highly recommend

Pi
Review №100

This place sucks you are being brain washed

Information
6 Photos
100 Comments
4.9 Rating
  • Address:936 E Williams Field Rd #101, Gilbert, AZ 85295, United States
  • Site:http://www.monalisadental.com/
  • Phone:+1 480-722-7600
Categories
  • Cosmetic dentist
  • Dentist
  • Emergency dental service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations