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Surgery Group SC
1665 South St, Geneva, IL 60134, United States
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Ch
Review №1

I had a hernia surgery in August 2020, performed by Dr. Kramer. Everything went great, and the doctor was fantastic. He explained everything that would happen before the surgery, and everything went as planned.Immediately upon waking up in recovery I could feel that the surgery took care of the problem that I needed fixed. Immediately after the surgery I went home, but by the evening I was able to walk a couple of miles and there was only a small amount of pain. Over the next couple of days the pain was slightly higher, but this was to be expected.Now I am lifting weights and my strength levels are equal to what they were before the surgery. Im happy with the results, and I certainly recommend Dr. Kramer.

Jo
Review №2

If your looking for a doctors office with caring, knowledge staff that makes you feel like an actual person and not just a number that will provide money - dont go to Surgery Group, SC!The office staff lacks knowledge of insurance and payments. They provide a no information to patients leaving the patient without needed procedures.They rush you thru their exams and make you wait longer than expected. I was in a cramped exam room for less than 5 minutes and received a bill for over $400!They demand money right away with no options available.Not recommended for the average patient. And be forewarned that they require you the patient to fully understand your insurance coverage as they make no attempt to offer any assistance.Nice attempt to explain from the Surgery Group. They basically take no blame whatsoever and just make excuses! Like I said before - I would NEVER use these people - seriously. There are other better qualified and with far better customer service than what the Surgery Group offers. If you want to pay money for no service, be told misinformation, basically lied to - use these people. Otherwise go someplace else with better standards.

Be
Review №3

I was a recent patient of Dr. Andrew Kramer for an in office surgical procedure and was very satisfied with the care. The doctor as well as his staff are very accommodating and pleasant. I highly recommend if you want someone who cares..this is the place to go. Jeff P. Plano Illinois

Mi
Review №4

So far, so good. Went in for an office visit and another follow-up. Staff was excellent. Told me at the 2nd visit that the doctor was behind schedule (emergency) and I was able to go out to do some errands and returned. Im part of an HMO so they were up front about me needing a referral for another follow-up visit and then offered to contact my primary doctor for the referral. Dr. Krammer was very patient answering all my questions, even following up with a phone call after the fact.

Information
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4 Comments
3.7 Rating
  • Address:1665 South St, Geneva, IL 60134, United States
  • Site:http://www.surgerygroupsc.com/
  • Phone:+1 630-208-7874
Categories
  • Doctor
Working hours
  • Monday:8:30am–4pm
  • Tuesday:8:30am–4pm
  • Wednesday:8:30am–4pm
  • Thursday:8:30am–4pm
  • Friday:8:30am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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