First time here to see Dr. Lee and waited 2 hours to see the doctor which is unacceptable. I informed the doctor of this and to my surprise I didn’t even get a damn apology. She told me “take it up with her office manager!” Worst service EVER!
Kept on hold 3 times once for over 30 min. All calls go to call center and you are never talking to the office you are calling. A lot of third party information. Made appointment one place and my doctor wasn’t there, then they made an appointment for a cat scan and again third party appointment was made for us. Went to cat scan on a rainy windy night to find out the appointment was made at a different location. You think you’re talking to the doctors office itself but YOU ARE NOT! We will be finding different doctors and non will be with ProHealth.
Love my Dr. Courteous staff