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Donation Nation
9137 Industrial Ct, Gaithersburg, MD 20877, United States
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Ki
Review №1

Love it here!! They have the most unique clothes and house pieces for great prices. They always have new inventory too! Super friendly and helpful staff. Can’t wait to be back

La
Review №2

I remodeled my living room and dining room and had to get the previous furniture out of the space before the new furniture arrived. Scheduling online was smooth. The crew that came to remove the furniture were quick and efficient. I was able to have my donation receipt emailed to me to complete the process. I would definitely use Donation Nation again!

Ke
Review №3

The office communicated with my via phone and email. They were extremely responsive. The team that came to remove the large items arrived on time.They were extremely polite and professional. They came with all requires moving equipment and completed the task timely and efficiently. Payment which is also tax deductible along with getting a receipt on my donated items arrived shortly via email after the team departed my house. A great professional organization and team!!

Ca
Review №4

As always, Donation Nation is prompt, polite, considerate, efficient, and friendly. The crew was great! Plus you receive a charitable contribution receipt for the cost of removal of your items AND the value you place on the items. They don’t just throw away all of your things. They will resell the items that are in better condition. They are a terrific, environmentally-responsible recycler. Don’t call anyone else. Call Donation Nation!

Cy
Review №5

They were super responsive and efficient. We dropped everything off and they took it all. Were very upbeat and helpful. I love that theyre green too. Good karma all around. Charles is a winner.

Jo
Review №6

This is a wonderful organization! So responsive, so responsible. They were extremely professional and thorough, and we like the idea that the things we needed to donate will have another life, and not turn up in the trash if they can be used by someone else. Strongly recommend!!

Ly
Review №7

The movers that came from Donation Nation were kind, clean and courteous! They managed a very large piece of furniture with no complaints! Thank you so much and I will be donating and buying again!

ma
Review №8

Terrific experience and nice to know the items will be placed or recycled, never sure with Goodwill on whether they throw everything away

De
Review №9

AWESOME Service! Ive used them before and they are still great at what they do. Scheduled a pickup, went over details and team showed up on time and ready to go. They even offered to come early due to finishing a prior job. Team was professional, courteous, and easily handled my furniture removal items. These folks are just amazing at what they do.

Do
Review №10

This place used to be so much fun and a hidden gem but they have changed the pricing around so much. Things are way more expensive than they used to be and you can’t really go treasure hunting anymore. Not sure if they hired new people to change the pricing system around but I will just be going to the animal thrift store, which less than .5 miles away, instead.

Er
Review №11

We recently moved and werent able to take some of our household items. I had called another charity to pick up, but they were a little picky about some of the items. I am so happy that I found Donation Nation and that our items will be put to good use and not dumped in a landfill.They promptly called me back after I filled out their online form. I then received an email with the scheduled pick up date and time. Sure enough, they arrived, my neighbors let them in and they took everything I had requested to be taken.I highly recommend Donation Nation!

Mv
Review №12

Outstanding service. The work was done quickly but with great care to to damage walls and doorways. The crew was very friendly and pleasant. I couldn’t be more pleased.

Ro
Review №13

It was a pleasure to deal with Jackson and Joshua. They set me right up and were very polite with a real can-do attitude. Nothing was too much, too big, too heavy, etc. The entire experience from my initial phone call to the truck driving away was perfect.

Ju
Review №14

These folks are GREAT!!!! Jackson called about 3 days ahead to confirm, called the morning of to offer to come early, and then they took ADDITIONAL ITEMS, too!!! Both gentlemen were VERY professional, courteous, and STRONG!!! What a GREAT SERVICE!!!!

Pa
Review №15

I would highly recommend Donation Nation. They were prompt (actually called to see if they could come 30 minutes sooner, which worked better for me), they were swift, and courteous. They were in and out of my home in a matter of minutes.

Ba
Review №16

I was very pleased with my recent experience with Donation Nation. Your crew was very friendly, efficient and very careful not to damage the walls or items they were moving. Highly recommend!

Ca
Review №17

Excellent service! Donation Nation’s movers were on time, professional, and very careful. Couldn’t be happier, thank you!

Am
Review №18

The movers were absolutely great. My house is narrow and they did a great job getting big furniture out. They were professional and really nice. I highly recommend Donation Nation.

Ro
Review №19

Young gentlemen notified me when on way to deliver furniture, respectful of product and my requests, careful with item while moving, appreciate their professionalism, would recommend using this service again.

Ki
Review №20

Charles and Jonathan were professional, helpful, (strong!) and the entire transaction was easy and economical. Their work reflects very well on DonationNation.

Il
Review №21

We were preparing to move out of state. I read about Donation Nation online. They were kind, professional, so very nice. I would recommend them without hesitating.

BJ
Review №22

I highly recommend Donation Nation.I first used the services of Donation Nation eight years ago when clearing out my parents home. And recently they removed a large yard swing from my home.On both occasions, the men from Donation Nation were prompt, efficient, nest and very pleasant to work with.Their mission to find a new home for our no longer wanted belongings makes them truly an admirable company to work with.And their costs are very reasonable.I recommend Donation Nation to everyone.

ja
Review №23

We’d not used Donation Nation before, , but we’ll definitely use them again. Every aspect of their service was exceptional. In all the many moves we’ve made over the years, we’ve never dealt with a Company that does such a great job of picking up our unwanted furniture—and even better, then using the furniture to help other people.

Be
Review №24

The movers/technicians showed up exactly on-time, were extremely polite, friendly and efficient. They took care with all the items and were able to get the truck loaded in a matter of minutes. I would highly recommend.

Jo
Review №25

Great communication before, during & after pickup. Very efficient. They will be my go-to for this kind of service in the future. Highly recommend.

Me
Review №26

Excellent response for scheduling and pickup with professional and personable staff to do the heavy lifting of household donations. We have used Donation Nation three times over the past two years and have been happy with the process every time.

Ge
Review №27

Excellent. Great communication. Prompt, courteous, and efficient. I would use them again. Five stars from me.

Ma
Review №28

Very professional, careful and friendly service.

An
Review №29

We were so pleased with the help we received in removing furniture and household items in preparation for the sale of our home. Donation Nation was extremely responsive, reliable and professional. We like the fact that our things will be donated and not junked. The young men who did the work went above and beyond. They took great care to protect our freshly painted walls and freshly cleaned carpets. The were very friendly, clean and helpful. They seemed to take great pride in their work.

la
Review №30

AWESOME service!! They were very nice, professional, and quick! I would definitely recommend their services!!!

FA
Review №31

They were WONDERFUL. They came in removed and packed up all items (including the big/heavy furniture)/

Va
Review №32

Great experience. Communication was on point, the guys who came were professional, pleasant and quick.

St
Review №33

This service was extremely convenient, the guys arrived on time (early, in fact), and were very friendly. I was able to get an appointment exactly when I wanted, which was fantastic. And the price was more than fair. The only negative thing Id say is that this is not a professional moving service (nor was it priced like one) in that they didnt take super great care of the furniture. I noticed that the leg of the couch we donated was chipped by the time they got it into the truck, I wouldnt be surprised if all of the pillows didnt make it to be donated with the couch and love seat, as they were separated at the back of the truck, etc. I guess this isnt the end of the world, but I would have loved to see the furniture arrive at its new home in the good condition it was donated in. I dont think thats going to happen.

Ja
Review №34

TERRIBLE CUSTOMER SERVICESOME EMPLOYEE MESSAGE ME SAYING THEY BUSINESS HOURS ARE FROM 10am - 5pm.Drove 1 hour and arrived at 4pm to a non sense girl says they’re close early just because (…)0 stars to that people!!!! Definitely non professionalNot recommend

Lo
Review №35

Donation Nation is just awesome! The team (Jackson and Jonathan) were extremely professional, knowledgeable, on time, and moved several large pieces of furniture. I was quite impressed with Donation Nation’s services and will definitely use them again!!!

Li
Review №36

Really nice, professional guys picked up my piano for donation! I definitely recommend this company. They were also extremely reasonable in price compared to others.

Ch
Review №37

The Donation Nation people were incredibly efficient, hard workers who completed the removal quite quickly. We used them twice. Once was a full truck load and the other 1/3 of a truck. There were heavy pieces of furniture, some dismantling and these guys were absolute professionals in doing the jobs.

Va
Review №38

I called them several times during the pickup day to rearrange the schedule and they answered every time and were extremely accommodating. I highly recommend Donation Nation.

Do
Review №39

It is a bit challenging to donate heavy furniture. I had someone come who estimated they didnt think the pieces would fit out my door.These nice men came and had everything loaded within 30 minutes.The cost can be offset since it is all tax deductible!So nice to have space again!

Ra
Review №40

Great service. I would highly recommend using Donation Nation

Ch
Review №41

Donation Nation is exceptional! They come right on time, are friendly, and do a great job picking everything up. They are good at what they do and they are doing good.

Ka
Review №42

DN staffers were fast, friendly, professional. Don’t look anywhere else.

Ve
Review №43

I loved it... The customer service was amazing🥰🥰🥰🥰

Ma
Review №44

I have been using Donation Nation for over 2 yrs.I LOVE this company. They are extremely efficient and helpful and fair in their pricing. They also do all the sorting! I’ve had throw away stuff, give away stuff, clothes, appliances, toys, lawn, small appliances , old phones, furniture- you name it! Basically, everything and anything they will load up and sort themselves. Best of all though, are the guys who come. They are all wonderfully polite friendly, accommodating and genuinely interested in doing the best job possible. The ONLY removal company I use and will use.

Ka
Review №45

From the initial phone call to the actual clean-out of our office, Donation Nation was great. Excellent customer service and quick, professional removal of furniture and other items from a 10-room office suite.

Li
Review №46

This whole experience was great. From calling and scheduling the pickup with Charles to Jackson and Jose who picked up and loaded the furniture. Jackson called ahead of time to let me know he was on the way, Jose blew out the debris from the garage when they were done and both guys were so friendly and professional. Would highly recommend on so many levels. And my husband is thrilled since he can now get his car in the garage!

Jo
Review №47

I love this organization. They are easy to schedule through their online scheduling! And I love their philosophy of donating furniture, etc and recycling and reusing, rather than dumping. The staff really knows what they are doing and get the job done very quickly.

Ma
Review №48

This group is great! Very flexible, quick and very professional.

Ta
Review №49

Donation Nation is a awesome Funiture removal company, good rates timely pick up. They arrived even earlier then expected which in my situation was great. The gentleman over the phone named Charles set the date and time for the pick of my Sofa and Loveseat. The gentleman named Jackson arrived with another employee and removed the funiture professionally with a Hardwood Carpet end dolly, this made the removal even more efficient by me being on a first floor unit at an apartment complex. Its tax deductible for a write off just wonderful service 5 Stars.

Bi
Review №50

Dropped off our items at Donation Nation’s by Gaithersburg location for donation and distribution to charities. Extremely convenient and easy.

Do
Review №51

Excellent service. They were very helpful and took care of everything with a friendly and professional manner.

Ma
Review №52

Perfect. Quick. My unneeded flat file is gone. The room is bigger Im in heaven!

Ni
Review №53

Great service. Friendly, professional staff.

Pa
Review №54

I am extremely pleased with Donation Nation. The sign up process is simple, the workers were on time and careful with our multiple furniture pieces and it great to know that these items that have meant so much to our family can now be used by others.

Ja
Review №55

These guys are very conscientious and professionally prepared to remove big furniture items without causing any damage. Their pricing is reasonable. I would definitely use their services again and recommend them to friends and family.

Gr
Review №56

Jackson and Jerrold, arrived on time and were polite and quick in their work. They exceeded my expectations.

Na
Review №57

Came when they said they would and took everything. So helpful in emptying my mother’s house. Very polite team members who moved a lot of furniture down multiple sets of stairs without injuring the walls or furniture. Would highly recommend and love the green reuse recycle philosophy!!!

Sh
Review №58

Im dedicated to saving our environment and was so thrilled to find Donation Nation. I love how they try to salvage first rather than going straight to the dumpster! It was so easy to contact them, and they were extremely responsive. They were very polite and fast, and the price was very reasonable relative to other services. I would definitely recommend them and will use them again for sure.

Er
Review №59

The crew arrived on time. They were the most personable young men. My furniture and home were treated carefully and with respect. I received an explanation of what would happen to the things I was donating. It made me feel good about the recycling concept at the base of this business. The crew had to return with another truck in order to complete the job. They arrived when they said, finished up, and even before the rain. Great job!

St
Review №60

Responsive, friendly, and willing to ensure quality products (assisted with identifying reason drawer was not flush (loose screw) and fixed it) type of customer service.

Wi
Review №61

The folks at Donation Nation were first class.I was working with my father and sister to empty my parent’s home of 50 years. We had limited time and manpower and were “outgunned” by having some nice stuff we would like to keep but couldn’t and a bunch of stuff that we’d like to give away, but we didn’t have the contacts or commitments/transportation to do it. The alternative company doesn’t seem to want to properly disposition used goods, and prefers a landfill, but not Donation Nation! Donation Nation is your solution if you’d like to see things of value go to local people/Charities in need and provide a greener solution to a house clean out! Not to mention an itemized list of the donations for tax purposes.Charles was able to convey how the experience would go, and he sent some really great people over to get the job started before he arrived. Danielle, Jackson and Brian were so helpful and very understanding. They were able to work around us while we were sequestering some items we needed to keep. Charles and his team were timely, thoughtful and fun. I highly recommend Donation Nation and suggest calling to talk to Charles and scheduling your appointment in advance. Having most if not all of your items to keep parsed and separated in advance, will make a world of difference in your experience. Good luck!

Sn
Review №62

It was easy to schedule the appointment online. They even followed up ahead of time to confirm before arriving. Once they arrived, they were in and out and made the process clear and concise. 5/5 stars

Li
Review №63

Thank you for expertly taking my items today. I will definitely be using Donation Nation again in the future.

Va
Review №64

We received great service. The employees were courteous, on time, provided good communication, worked quickly, and overall... great job. We would use again and highly recommend.

Ni
Review №65

Great experience, very easy to donate larger more cumbersome items. Showed up on time, professional, and efficient.

Au
Review №66

What a great place to work with! I missed their call, but they even offered to come a day earlier than scheduled. They were amazing with communication and were right on time. The two young men (I’m sorry I didn’t catch their names!) were so professional, quick, and cordial. They even thought to add things to the receipt that I would have never thought of (I was returning a like-new mattress through an online retailer). I’ll absolutely be using them again for donation and junk removal. Fantastic service!

Ki
Review №67

I’ve worked with them twice and had top-notch service both times. Great communication, on-time arrival, and full-service hauling of anything I wanted removed from any room of my house. I love knowing that they will find good homes for all my old stuff, and recycle/dump only the items that are not useable. I also love their easy online appointment system.

La
Review №68

They came to pick up the baby stuff I was donating early, by calling first and checking if it was ok! Im always glad to give them things that I know will be given to people/organizations that will use it.

pe
Review №69

Really great service , the folks are quick, efficient, and respectful... we received a prompt Email with our donations listed and the value that I obtained from H&R Block donation pro. We always use the and will use no one elseWe love Donation Nation

Di
Review №70

I dropped off items there. I didnt ask for a receipt, so I dont know how that process works. There was no one to help me unload. If I had asked, someone might have helped. But, it was easy!

My
Review №71

The men who took my things for donating were very pleasant, professional, and courteous. I will use Donation Nation again and recommend it highly.

La
Review №72

Excellent experience very glad I found this company. Were very professional, and pleasure to work with. Couldnt be happier and will recommend them to others.

Ka
Review №73

Donation Nation is very communicative, which was really helpful. The people who came were very good. Careful with the removal of furniture, etc. No surprises, which is a good thing.

Sh
Review №74

The whole process was great! It was easy to book a pick-up, the team arrived on time, was super fast, and had great personalities. Highly recommend and would happily use them again!

Ta
Review №75

I contacted several locations in the area to remove this piece of furniture. I even scheduled a pickup with another company only to wait a few days for the pickup date to get a call back that they do not take mattresses.I called Donation Nation on Sunday and left a voicemail. Monday I received a call scheduling a pick up call for Tuesday.Today they called me to confirm, came and took it out of my hands quickly. I should’ve called them 2 weeks ago!The full process was contactless and they sent me email receipts.

Me
Review №76

Donation Nation was terrific. I had a lot of clothing, office furniture, file cabinets, shelves, chairs in the basement. 16 boxes of books on the 2nd floor. 10 boxes on the first floor. Friendly staff, went up and down stairs for 3 hours and did a great job. I found more stuff so they are coming back. I highly recommend them. They take you things and give them a second life.

Te
Review №77

I have used Donation Nation a number of times over the past few years. They are very responsive and easy to work with.

Na
Review №78

Charles and Jackson were extremely helpful, friendly, efficient and went beyond what was necessary, helping us break down a bed frame and resetting up the heavy mattress and box springs, even making suggestions about protecting the floor. Everything went smoothly and the senior discount made it very affordable. I would recommend them to anyone. They will remove virtually anything you have. They were prefect for our move-out!

Pa
Review №79

I had some really heavy items and the guys were great despite the 90 degree heat. Friendly, cheerful & kind. Scheduling was an issue (they had no record of my request) but quickly made it right.

Gi
Review №80

Excellent organization. I appreciate their hard work and help keeping things out of landfills. They showed up on time and with a great attitude. They were efficient and helpful and provide such a great service

ja
Review №81

I was very pleased with all aspects of Donation Nation. They do it all! I was able to set my time for pick up, they called the day to confirm & took everything I had. I love the fact that they reuse, renew, and recycle. I will definitely be calling them again.7/21/20My 2nd time around with Donation Nation. Once again, they arrived when they said, was able to get all my items in. I think if I had kept asking him to take something else they would’ve just kept putting it in. Jackson was very pleasant as well as his assistant. I love these people!!!! Thanks once again.

Ru
Review №82

They were efficient and extremely careful and considerate! Will definitely think of using them again! Jackson was wonderful to work with!

N
Review №83

I’d never worked with this company before but found them after a quick google search. I requested a pickup the night before we were having new furniture was being delivered, after Donation Nation was closed, and they called me to confirm pickup for the next morning. They took care of everything, including the tax forms we needed! So happy to have found them and will definitely be using them again soon as well as recommending them to friends and family.

Ma
Review №84

Everything was so easy! They were on time and everything was out within 30 minutes. Happy to support their sustainability approach.

Al
Review №85

I have used Donation Nation many times for several years and each time they have been very responsive, professional, friendly, kind, and I would recommend them without hesitation!

S
Review №86

Donation Nation was a life saver when the other company came and refused to take my stuff. DN came out the same day, the staff was pleasant with great attitudes, helpful and shared with me why their company is different. The scheduling process was easy and everything was tracked electronically for my records which is not something I usually am given with donations. Communication was great with the team from start to finish. Definitely my go to from now on. Thank you!

Ma
Review №87

Two delightful young men called me when they were leaving the place they did before mine to tell me they were on their way to me. They arrived at 11 as they were supposed to. They were very careful with the items I was having them take as well as taking care not to damage any of my things. Without saying anything they put the new items where the old ones had been. They had my TV and computer working and I was ready to use my new found space.Because I asked they explained all the good that Donation Nation is doing, what I could expect, and that I could take the cost off of my income tax.They were in and out in about 30 minutes. Leaving with a cheerful wave.I feel good that the things I no longer need are going to be used or done away with, but not in any way that it can hurt our earth.

Me
Review №88

Great team, very friendly & professional. Worked fast and cleared out our garage in no time! Highly recommend!

Me
Review №89

This is the second I used Donation Nation. I highly recommend them. Very prompt, professional and efficient

Vi
Review №90

I cannot express enough in mere words what Donation Nation did for my family. We have been tasked with clearing out our Moms condo (where she lived for 16 years). They were able to take not only the furniture but, books, clothes, kitchen items and were kind enough to even pack up the items for us.The 2 young men were so kind, considerate and respectful of our task at hand and it took all the stress out of what was very emotional. We were even sent the tax donation receipt by email that same afternoon.Thank you so much. The Byrd Family

Ka
Review №91

They arrived right on time, were very nice and friendly, very fast and careful and I was very happy with my overall experience. I will definitely use them again the next time I need to clean furniture out of the house.

Ca
Review №92

Professional staff that took care of my old furniture quickly and safely. I appreciated the COVID-19 precautions like wearing masks and gloves, as well as contactless payment.

Lo
Review №93

Donation Nation is an excellent source for collecting your unwanted items. They did not treat my items like junk and gathered all the items neatly in their truck. The company is reasonably priced and very professional. I will use Donation Nation again and would highly recommend them.

Va
Review №94

They were great! Came in and picked up the donation quickly. But, I don’t recommend them! They are called Donation Nation, I thought we were donating our leftover office furniture but we had to pay them $350+ for them to pick the “DONATION” up. I was disappointed in this because they will sell the office furniture worth over $5k! They make a profit on both fronts. Never again will I donate anything to this organization. Yes I

Mi
Review №95

Excellent Service. They come into the house, where other donation companies will not. All fees are tax deductible, plus the goods that are being donated. I highly recommend Donation Nation.

Bi
Review №96

This is the second time I used these folks, and they are amazing. The communication was great, they were on time, very careful, fast, and efficient. Really solid people with good trucks and an excellent service. And as they saw different items they were specific about which organizations could use the items - tools to Habitat for Humanity, etc. Plus they took nice donated furniture as well as a pile of junk from cleaning out a garage and basement. I tell everyone about them. I dont know anyone who provides the same service together with donation receipts and a tax deductible service.

BE
Review №97

These guys were terrific. I highly recommend using Donation Nation. I will hire them again if I needed

Pa
Review №98

The crew was on time; they were really helpful and provided me with a receipt immediately. You couldnt ask for better service. Ive used them several times before and will continue to use them. They are the best.

Sc
Review №99

These guys were great. I had 2 leather couches, a 2 seater and a 3 seater. I scheduled an appointment for 11am the night before, and they were at my townhouse at 10:45. They took my couches through my narrow stairway with tight turns quickly and with no damage, whereas when me and my friend brought these couches in we managed to scratch up all the walls. Really professional, friendly, and the price they charge is about standard. Highly recommended!

Le
Review №100

A+, did a good job, thanks

Information
82 Photos
100 Comments
4.9 Rating
  • Address:9137 Industrial Ct, Gaithersburg, MD 20877, United States
  • Site:https://www.donationnationusa.org/
  • Phone:+1 855-362-9253
Categories
  • Non-profit organization
  • Donations center
  • Waste management service
  • Thrift store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:10am–5pm
  • Sunday:10am–5pm
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