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Mynd Spa & Salon
62 Market St, Gaithersburg, MD 20878, United States
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Mynd Spa & Salon

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Ne
Review №1

Wonderful hot stone massage with Samantha.

th
Review №2

I went to purchase a gift card. The staff was friendly. The lobby was beautiful and the music was calming. Im sure my gift recipient will enjoy his visit. Ive been here before and had a lovely experience. This place used to be Red Door Spa. Now its Mynd Spa & Salon. Same staff, same great service!

Lo
Review №3

PERFECTION! Finally, I found a hair guru who knows her stuff! Amy is a brilliant hair color expert and true professional. Bye-bye having to explain my goals every single time. Teresa does an enchanting job on shampoo, massage and treatments as well. Sassy spa, clean, professional. Happy at last! This team fulfills my head to toe beauty-spa needs, effortlessly, with 100% CLASS.

Am
Review №4

Beautiful salon and super relaxing experience. Serena is such an artist! Whether I want to keep it platinum or go with a vivid color, she nails it every time! Thank you Serena. You’re the best!

Vi
Review №5

Two reasons to only trust Mynd (formally Red Door) with your hair, face, body and nails is 1 - They are so talented they could get A list stars ready for the Academy Awards. 2 - They CARE! I have never met anyone there who didnt take the time upfront to truly understand my needs. They never rush me nor their work. They truly want their clients to love their look. The front desk staff is amazing. They are friendly and they want to ensure your booking is exactly to your liking They too are so patient to make sure you get everything you want. Id never go any place else.

ju
Review №6

Serena was so awesome. Super friendly, listened and helped me figure out my cut and it looked amazing. Can’t wait to go back again for color. All staff were welcoming and the salon was modern and warm

De
Review №7

I always choose Mynd Spa (formerly Elizabeth Arden) for my facial and massage services. This was my first time visiting this location and I am so happy that I did. Nichole is an amazing esthetician. Her touch was so gentle and relaxing and my skin looks flawless! Her product recommendations were also spot-on for my combination skin. I am definitely looking forward to my next session with Nichole!

Di
Review №8

MThe young lady who checked me in (I’m sorry I don’t remember your name, but she was cute with curly hair and glasses) was super lovely and courteous. She showed me how to do everything from setting a lock code for the lockers to where to go after I finished changing. It wasn’t long after I finished my paperwork in the very relaxing waiting room that I was greeted by my esthetician Angela. Angela was amazing! So pleasant to speak with and very smart. She answered all of my questions knowledgeably and made me feel at ease during what was my first facial experience. I will definitely love to go back to Mynd if I can guarantee having Angela work on me again. Would definitely recommend this place to friends.

Ka
Review №9

Nichole was amazing. She was super knowledgeable about everything, she kept me informed during the entire time. She has the softest hands that have ever touched my face. She recommended products that I should use, and how I could get my face back on track. I have been getting facials since I was 15 years old, thats more than 10 years. This facial was the best one I have ever received, I even started to fall asleep (and snore embarrassingly). If you want to feel relaxed, at ease, and have a face that looks 10x more amazing, please see her. I am more than pleased, and even prebooked.

Am
Review №10

The experience at Mynd is always wonderful. I particularly love getting massages with Jing. She is amazing and really personalizes the service to my current needs. Will continue to drive 40 minutes from home because the experience is so much better here than at closer spas.

le
Review №11

Love this place, it never disappoints. The facility is beautiful and relaxing and the facial experience is very luxury. Would recommend for anyone to have an enjoyable spa day.

Cl
Review №12

Love this place. Ive been going for years. My hair stylist is amazing, knows exactly what I want and what looks good with my face shape. My massage therapist is wonderful as well. While the services might be a little pricier than others, its well worth it to have real experts take care of your needs.

Cr
Review №13

First visit to The Red Door Salon & Spa and I really enjoyed it. The facilities are well kept and clean. I enjoyed the super plush robe and relaxation lounge with the zero gravity chairs.I received a mini facial (my first facial) and it was very soothing. My skin was very hydrated and glowing all day. Would highly recommend.

Ni
Review №14

I went here last night with my best friend for her birthday. From the moment we arrived, the service was amazing. Mary gave me my massage, and since it was my first time she explained everything and made sure I was comfortable the entire time. She was friendly and courteous and overall just fantastic. I will definitely be going back!

Y
Review №15

Loved Stephanie! She was sweet, caring and gentle. The atmosphere here is really wonderful. Only wished they had acupuncture!

Sh
Review №16

I experienced a wonderful 80 minute massage at the spa, and left relaxed and happy. The staff was friendly and welcoming. If you go, allow time to spend in the relaxation room before and/or after your service. Low lights, magazines, lemon water - I dozed off. I recommend it!

L
Review №17

This was my first time at The Red Door and I could not be more delighted with my experience. The staff was welcoming and friendly. I left there feeling relaxed and refreshed. I am looking forward to visiting again and would highly recommend it.

Li
Review №18

I usually see Amy Libby who always does a fabulous job but she is out on maternity leave. This was my first visit with Jamel and I already made my next appointment with him! He was awesome. I love my color and cut.

Co
Review №19

Emily is great. She listens to my ideas for color and we talk about what is best. She doesn’t do the same color over and over or follow trends that won’t look good on you. My daughter uses Amy Libby she is great and when you discuss how much to cut off Amy sticks to that amount no surprises.

Je
Review №20

The location at the Kentlands is amazing! I’d recommend Kristina for massages and Van for nails!!! I’ve been going to this location for at least three years and I am never disappointed. Kristina and Van are always so kind and sweet! If you go, you won’t be disappointed.

蘇C
Review №21

Jamal was phenomenal, and made my day. He helped design a flawless true color to match my natural hair color (no more box dye for me forever more). Thank you Jamal for your overall incredible customer service, hospitality, expertise and flow of the experience. You are a master at your craft.

Ka
Review №22

Very beautiful space with all the comforts you could ever want. Peaceful, quiet, perfect lighting and music to relax your mind, body and spirit.

Su
Review №23

Extraordinary experience with a polite and energetic staff. Front desk team is welcoming, and entire staff was professional and warm. So relaxing. I will go back

KB
Review №24

As always, Jessica did an amazing job on my highlights! I highly recommend her for any color service – you won’t be disappointed!

D
Review №25

My husband and I thoroughly enjoyed the 80 minute massages that we received at our visit. Absolutely outstanding. Thank you so much!

Sa
Review №26

Had a massage last weekend. The woman was way too rough. I have a stiff neck and Im still sore 5 days later, this was a $190 massage. I called to explain that she messed up my back. The manager called and offered me a $25 discount on my next massage. How insulting! I would almost have preferred she not offer me any discount. Terrible customer service. I will not return.

Ju
Review №27

I actually go to the Red Door at least twice a year for a 3 hour pampering that included a wonderful facial, a pedicure and a manicure. EL does the best facials and I have been seeing her for 3 years now. Rosa does the manicure and pedicure. They are both equally professional.

Le
Review №28

The customer service is excellent. They treat you like gold. Emily is a great hair stylist. She really understands my wavy hair. I also like that you dont have to get a style and can get just a cut since I air dry my hair. Great spa.

Sp
Review №29

My mother and I came here for her 60th birthday. We received five-star services from Patrick Angela Claire Doris and Christie. We will definitely be back it was a very special day. Everything was perfect there is nothing we would change. I highly recommend Christie for massage she deserves 10 Stars very amazing!

Kr
Review №30

Essential Facial with Elle! It was fantastic. She had great suggestions for my skin care, and I left feeling amazing. I cant wait for the next one!

Mi
Review №31

This is my goto spot when I want my hair and nails done perfectly! The staff are always friendly and professional. The place is immaculate and clean! I love how I get treated like royalty when they bring out tea or coffee for me along with biscuits. Now thats what I call first class service. I always feel relaxed when I leave Red Door Spa.

Be
Review №32

Best spot for a birthday mani-pedi. The lavender neck pillows were the cherry on top. Will visit again soon.

Li
Review №33

The staff are wonderful. I had a great facial with Angela and will definitely return.

Sh
Review №34

This was the first of what I hope will be many visits to The Red Door Salon and Spa. My birthday started with a luxurious morning at Red Door. The staff were welcoming and friendly. As a new mom, making time for myself is low on my list of priorities. I was treated to a fabulous massage and facial and have decided that this shall be a birthday tradition from here on out. My morning of pampering ended with a facial refresh. Needless to say, I did NOT want to leave.

Ro
Review №35

Thanks for a wonderful massage! The spa is lovely and I can’t wait to go back!

So
Review №36

I mostly come here for Hair salon services. My hair is curly and thick. I love Sue. She makes my hair look as good as the Dominican hairstylists. She is attentive and warm. From color and hair cuts, she does it all. The other stylists are also quite good.

An
Review №37

Today was the 1st time I went inside & found the product I was look for. My opinion was they practically had everything. Its amazing inside

Je
Review №38

I always have a pleasant experience at this salon and recommend it to my friends all the time. Keep up the great service and customer service!

Pa
Review №39

This was an outstanding spa to go to with unbelievable service. The massage was more than I had received ever before. I have had massages for last 30 yrs but none like this at all. The place was impeccably clean and so southing it was unbelievable. I had a spa day that my sone gave me in Bethesda, MD that could not meet the service acquired at this place. You will not be sorry. Paulette

jo
Review №40

Well I though the hair stylist was doing a great job. But when I got home and look in the mirror I was disappointed. My asking was all colored red from the hair color I wanted a vurgandi color. And on my hair the color was not what I expected. Definitely not a good experience at all. It was expensive for no reason.

St
Review №41

Such a great place for a massage. A little bit more expensive than most places but worth it! Mary gave me a deep tissue massage and was a doll!

Ra
Review №42

After quite a few bad experiences I had at other salons, I was rather hesitant when I booked my appointment. All of my worries and concerns were gone the second I had the pleasure to speak to my gorgeous, mermaid like stylist Faith. She listened to my concerns and made sure that I looked and felt amazing when I walked out of the salon. Not only did she know what looked good on me, she also made sure to avoid damaging my hair any further while staying in my desired budged. She does not just look like a beautiful mermaid, she certainly has the magic touch of one! I am recommending her to all my friends and will definitely be back. I am so happy to finally have found my hair coloring guru!

Cl
Review №43

I realized on my last review that I spelled Jamels name wrong, and had to write another review. Posting from my personal email account, because I guess google doesnt allow repeat reviews? (this is probably just my assumption). Anyway, Jamel was so amazing, and my hair cut, color, and overall ease of maintenance still boggles my mind. I have gotten so many compliments about my hair, and it has been a bit overwhelming to be quite honest. Jamel told me I would turn many heads, and he wasnt kidding. Any woman, child, person who is thinking of getting a new look, Jamel is your person to take the best care of you. Thank you again Jamel, and I am so sorry I misspelled your name for my first review.

Ka
Review №44

Lianne gave me one of THE BEST massages Ive ever had. She really listens to your body and knows what shes doing. And I didnt have to travel far to get there. What a great way to prepare for the holidays.

Me
Review №45

Amy C is THE BEST!! I have and will continue to recommend her to everyone!!

Ro
Review №46

I love Red Door; and I love Amy! She does excellent work and is very friendly and sweet. All the staff is very helpful.

An
Review №47

From the moment you walk in till the moment you leave it is an incredible and tranquil experience.

Co
Review №48

I have been coming here for almost a year and every experience has been wonderful. I highly recommend making your appointment with Hiromi!

Sp
Review №49

Technical skills are there, but interpersonal skills were lacking. I emailed about their customer service, and it had been a very slow process. Would not go back. Went with my “mom bun” and they touched my hair like it was disgusting.

Pa
Review №50

The stylist asked me, he would rather I leave the tip in cash. The credit card system is not working properly and the money is not adding up. What kind of business does this? This was the first and last time I give them my business!! This was completely offended!! Dustin, I left you a $25 tip for 30minutes of your time which cost an additional $80.

Al
Review №51

It was my birthday and the first time at Red Door. Front desk staff was was very profesional and very present in their roles . My deep tissue appointment was with Kristina! Ask for her she is amazing and loves what she does! Thank you Red Door!

Ma
Review №52

The facilities are nice, but it wasnt what I expected when spending over $200. The receptionist took me to the locker room and asked if I would like a drink. I said yes, I would like tea. She repeated it back and said it would be in the relaxation room for me, and even repeated it again when she left. When I got to the room it wasnt there. I waited for quite awhile and it never came, so I went out and asked someone for a tea. The girl happily brought me one, but the water was barely lukewarm. There were also dirty glasses sitting all over the relaxation room. I just expected a little more for the price point.I got a 80 min massage with Mary. First, I want to say that there is nothing wrong with Marys technique and some people would love it, but it was not good for me. I like a lot of pressure, but not deep tissue level. I called before booking to ask who would fit my preference best, and was told Mary. I also explained to Mary what I wanted when we started. The massage was relaxing, but it was probably my least favorite massage ever in terms of pressure. I felt no pressure most of the time, except when she used her elbow on my shoulders. I really don;t like that technique, and prefer masseuses that dont rely heavily on their forearms and elbows. The rest of the massage just felt like she was rubbing her hands up and down my back and legs, etc. I didnt feel much pressure. Again, Mary was very nice and would be great for someone that likes light pressure, but not for someone expecting or wanting firm pressure. The warm bed and extra touches like weights and warm towels was very nice. I love a good spa experience, but a left here feeling like a wasted $250.

Ca
Review №53

Good location, great staff, soothing and luxurious atmosphere.

Al
Review №54

Its a Wonderful place, and LeAnn is the best for a great massage or body scrub!

Ju
Review №55

A magical day spent at Red Door! Fantastic service, had a great massage, facial and topped of the day with mani-pedi. Great location friendly staff!

Lo
Review №56

I went to this salon several times but the last time I went n Jamel who is/was my stylist had always done a good job but this absolutely last time he does did a monstrous jobI had shoulder length hair w some layers and simply wanted them to be lightly freshened up. I stressed this kindly twiceFor who knows why he cut my beautiful hair style from shoulder length UP TO THE NAPE OF MY NECK!!!!!It was sooooooo incredibly short I was shock n unable to speak.He not only butchered my hair he actually CHANGED MY ORIGINAL STYLE into an old woman antiquated styleHis brilliant comment was: Oh, itll grow fast.I had told him from the absolute beginning of going to him that my hair GROWS VERY SLOWLY!!!!He obviously saw just how much he chose to cut off ON HIS OWN ACCORD despite my 2 requests to simply freshen my layersI looked like a boy/old woman and was mortifiedI left crying and drove to our business and my husband n brother in law were shocked to see what Jamel had doneMy husband n I called n spoke to the general manager who was kind n sympathetic n offered to fix it but how in the world do you fix a completely short head of hair w a new style ??????Both my husband n I spoke kindly to the general manager but she only offered to refund us 90.00 of the 290.00!!!!!I will never ever return to this unprofessional salonBiggest mistake Ive ever made re my hairYes it will eventually grow back n yes its only hair but to be butchered n lose the nice length n style will unfortunately take a very long time to grow since it grows at a snails paceSignedBald in Montgomery County

Gl
Review №57

Miriam for the b-wax is tha bomb! Shes very detailed and does a meticulous (in a good way) job. Shes sociable and we get along well. Depending on the day, you might have to wait around and theyre not so great at letting you know whats going on so thats why 4 of 5 stars.

Sa
Review №58

I had a wonderful and relaxing facial with Lucy! She was very knowledgeable and professional! I would go back just to see her! Great experience!

Ra
Review №59

Joanna was wonderful. She did a great job on my manicure and pedicure and she was so pleasant to talk to. Would go back!

Ma
Review №60

The atmosphere is very calm and relaxing. All of the therapists do a great job and make waxes as painless as possible.

Je
Review №61

How can Red Door Spa justify charging $35 for a brow wax. They don’t do anything more or less than the nail salon I usually go to for $20.I was not happy with the results. I would not recommend Red Door for brows.

Ma
Review №62

I buy my wife, her mom, or my mom a spa day every now and then. This is their favorite spa and always come away with nothing but the highest praise.

Bo
Review №63

Always such a welcoming place. And everyone there is professional and does a great job.

Ry
Review №64

Red door is the premiere of service with plush amenities. You couldn’t ask for better services. My massage was awesome.

St
Review №65

Lovely facility, very bright, immaculate, comfortable, staff there so friendly and they do a great job. Best Red Door Salon Ive ever been to, and Ive been to a few!

Br
Review №66

I have never had a spot day before, so I have nothing to compare it to, but they walked me through everything and made me feel very comfortable.

Ca
Review №67

Great service. Always on time. Murial is the very best for any kind of waxing.

Is
Review №68

Sue does such a great job with my hair. I feel very lucky to have her there. The amenities, if youre there for hair, arent great, but Sue is totally worth it.

Al
Review №69

Diana gave me the best massage Ive ever had.

Ir
Review №70

Great facial, beautiful relaxation room. Very clean.

PH
Review №71

From the minute I walk in I feel relaxed and pampered. It is truly my personal time. All areas are attended to for cleanliness. My appointment always begins on time. No matter who attends to me (Im a facial and massage client) I never feel rushed. They take the time to talk with me BEFORE and during the session to confirm everything is okay. The only thing they dont provide is a nap room to prolong the peace :). LOL.

Re
Review №72

Awesome ambiance and great staff. Massage therapist was fantastic too!

Je
Review №73

I always have a great experience! The spa is clean, calm and welcoming and the staff are very professional!

No
Review №74

GREAT spa, Kara is an amazing massage therapist!

Ju
Review №75

I have been reluctant to write a review on that hairdresser because he is such a nice guy. But I do think that ladies should be aware of it though. I have short hair, and the last two times were just a disaster. The second time, I wanted to give him another chance, but this time was worst. Two months later, I havent had a good hair day, and it will still take a while. First, each side was not at the same lenght. I had one side which was a good 1/2 inch longer than the other. I did not notice it because he kind of doesnt keep them straight. I have long light bangs and specifically asked him not to cut them short. Not only he cut them an inch and half long while I had my eyes closed, but on top of it, it thinned them out so much, that it looks like I am balding in the front. It looked weird, still looks weird, and i probably have to wait another 2 months before I could look normal!It was convenient for me for the location, but I definitely will go back to Georgetown to get my next haircut. Worth the trip, the parking and everything else! Just beware if you have short hair. You cannot make mistake with very short hair because it just shows! Still upset every day when I get up! His name is Bryan, and again a very nice guy, but not the best for very short haircuts.

Pa
Review №76

I love Red Door! I get my hair done there as well as body treatments, massage, peds, etc. Always a great experience!

Mr
Review №77

Enjoyed Both - facial and massage services. Very friendly and professional personnel.

Ka
Review №78

I received eyebrow waxing, arch and tint, as well as eyelash tinting. Hiromi is awesome, she is a perfectionist and takes her time. I will not go to anyone but her.

Gi
Review №79

First time at a Red Door. Went in for a partial highlight, the gentleman did a great job, but after washing my hair he sent me into another room to blow dry my own hair. Apparently you are supposed to BOOK someone to dry your hair. I found that very strange. What if you dont like the color? What if you see a mistake? When I went back to thank him and get my purse which was still sitting there he was already working on another client....so I didnt even get a chance to address the color I had just paid 120.00 for. Not sure If Ill venture back.....

Ma
Review №80

Wonderful service, cozy relaxing atmosphere, very clean and feels like you have been taken care of.

tr
Review №81

I get gifts for a friend of mine here sometimes and she loves it! Fellas great place for Birthday gifts, anniversary gifts, and just cuz I want to gifts!

Ky
Review №82

I have been getting my haircut by Amy for s couple years now, and she always foe such a great job! Everyone is always so nice at the Red Door Spa too!!

Li
Review №83

Had a great experience (facial) with Claire Chang. Will definetly book her again.

Ja
Review №84

Front start to finish what an experience. Wish I could go every day!

C
Review №85

Love the atmosphere and professional staff. Feel very welcomed when there.

Ge
Review №86

Attentive staff. Excellent stylist. Overall great experience here.

Br
Review №87

Came for my birthday it’s amazing I loved every second of my time here

ru
Review №88

I typically dont write negative reviews, but I felt compelled to do so after seeing the dark scar an overzealous aesthetician caused during a wax. The manager called and implied the burn was due to my skin being super sensitive from retinol. To assuage me, she offered a collagen treatment and VIP trreatment. Had she seemed sincere I might have been happy.I was burned at Red Door as a result of a bad wax job, plain and simple. The woman repeatedly applied wax to the same parts of my chin. I mean like 3 and 4 times. Unless I had rhino skin, I dont know how that could have worked well.Ive been getting my eyebrows waxed at another salon for some 15 years and never had an issue, so my skin aint that bad. Highly unlikely I will be going to this Red Door location again.

Co
Review №89

Awesome place! Mariam is a great esthetician.

Mi
Review №90

Great staff and customer service! Emily was great!!

Al
Review №91

I always have a wonderful, pleasant experience here and therefore, always look forward to times when I can treat myself to a new appointment.

Ve
Review №92

Ample parking. Easy access!

Ka
Review №93

Had my ever first visit to the Red Door Spa in Kentlands located in Gaithersburg, MD.Upon entrance, I was impressed with the facilitys cleanliness and organization. They really keep the place clean and welcoming. The level of standard is up there. You really get what you pay for like the old saying. Massage wise, I received an excellent service. Leann, my massage therapist was very professional and on point. Overall, she delivered an excellent session. I also like the fact that they provide shower stalls, some slippers, bathrobe and a locker to keep your personal belongings.This place is great but with some room for improvements. Here are my comments: I would like to suggest the management to train their front desk staff a little better especially common courtesy not to rush a client. I am not sure if this is the practice of how they do business here but I was not impressed at all! Upon check in, I was immediately asked to pay for my service because apparently they were closing at 7pm and she wanted to settle the cash drawer in advance. Moreover, she bluntly asked if wanted to I wanted to add my gratuity now! (Ahh, excuse me! Now you are getting on my nerves) Its this kind of experience that spoils the moment!In summary, I enjoyed my massage, the amenities and service that came with the price and massage was well worth the price. The value that they provide is something you normally do not receive at an average massage chain stores. Would I ever come back to this specific massage location,? Most likely since it is the only one near my place. Hopefully I will not deal with that same front desk again. Lastly, would I ever recommend Red Door Spa? Sure why not! I had a good experience.

Sr
Review №94

The staff at this Spa are great and customer service is on point. Management takes care of issues promptly especially if you are a regular client.

So
Review №95

I’m having so much problems with my cuticles since I had visited 1 week ago for the services. They work on dry nails. Not happy about it

Cy
Review №96

Love my experience. Staff are wonderful. Highly recommended.

Sh
Review №97

I swear by Red Door for my nails and facials. Rosa is the sweetest technician for nails, I absolutely love her.

su
Review №98

Ive been with the same hair stylist for 9 years..love it here for any and every spa treatment and service they offer.

Jo
Review №99

Wonderful salon and great staff. Amy Libby is the best!

Ch
Review №100

Good service all around!

Information
28 Photos
100 Comments
4.7 Rating
  • Address:62 Market St, Gaithersburg, MD 20878, United States
  • Phone:+1 301-527-1901
Categories
  • Beauty salon
  • Day spa
  • Hair removal service
  • Hair salon
  • Massage spa
  • Massage therapist
  • Skin care clinic
  • Spa
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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