1hr to a 2hr wait with an appointment in the afternoon on a Wednesday!! I’ve been here about 3 times and it’s the same thing every time. Go somewhere else. Staff is not friendly either… You can tell they dont care about their clients. No sense of urgency. Medical staff looks like they hate their jobs and let it out on their clients. I saw a staff talking back to a Hispanic women and giving her attitude and the Hispanic woman clearly just wanted answers. This is so disappointing because they’re located in a Hispanic neighborhood and every person I saw that was walking out of there looked helpless. They don’t make going to the clinic easy for this neighborhood and it’s so sad that they don’t want to help and welcome minorities with open arms. Very disappointing at the end of the day. It’s been like this for years and years and the doctor SHIRLEY is incredibly rude and can’t be trusted. She doesn’t send labs in on time and doesn’t take her clients health seriously. I really don’t know how this place has 3.9 stars. I’m guessing they’re fake because this place has been messed up for years and I know because this is my neighborhood and everyone has had a bad experience here!!! I warned you…

Wish i could leave 0 our “office is open monday through saturday” i called on saturday and said our office is closed also not to mention the other review about shirley romero is 100% true by far the worst nurse practitioner ever! she doesn’t care about her patients also is impatient and never actually listens to your concern

If I could leave 0 stars I would. I was attended to by a Shirley Romero. Mrs. Romeros bedside manner is unprofessional & rude. At the beginning of our consult she was being verbally aggressive with her staff about the lack of information retrieved for a patients chart. She did not take my personal concerns about my medical issue into consideration when creating my care plan. Mrs. Romero was very upset, after I refused testing until speaking to a specialist. She stated you dont believe me so go online & look up these tests. Never did I doubt her medical knowledge. She has a very aggressive & rude demeanor. I dont believe shes in this practice for the right reasons or maybe shes burnt out. However, she needs to develop

My mom was given a really hard time after being accused of not bringing the correct documents. Lucy said she would show me the documents she had been provided via email but then immediately said I couldn’t because my mom did not grant me permission — without knowing I was the only person my mom had signed to grant permission to obtain her forms. It almost seemed like a degrading suggestion. It further turns out that my mom had brought the right documents but they had returned them back to her before she left in a huge pack.All in all, it was a very unprofessional experience and I hope they choose to speak to their patients that seek HEALTH care with a little more humanity and not impose unnecessary maltreatment on them. A change in tone of voice would do wonders.

Ive call three different times over the course of 2 years. Every time you have to schedule an appointment 2-3 months in advance. Good thing Im not dying. Youre better off going to urgent care.

Called on my lunch break to make an appointment for my son. got put on hold. After 25min. I just hung up.

Had a doctor appointment. Its okay, not the most welcoming place. The staff and doctors have lots of patients and they do not have the best bed side manner. Kind of like get em in and get em out! They do not make you wait too long, so that is a plus. Its okay

I really love this place my family and I we been going here for almost 24 years. they have the best doctor and very good customer service. Very Professionals and quickly respond. Keep up the GOOD WORK AND TEAM WORK.

I LOVE THIS CLINIC AND WHAT THEY ARE DOING TO CHANGE LIVES ONE HUMAN AT A TIME! This clinic and the services I have received here on a weekly basis have SAVED MY LIFE and have GIVEN ME A NEW LIFE. If you are struggling physically, mentally or dentally (not a word, but you know what I am saying) then this is an awesome place to get help. I have done the traditional ER and urgent cares and those places are definately needed; but this place is also needed and I hope that more hospitals open these type of neighborhood clinics within the areas they reach. I am also excited to see that St Jude is putting more resources into this location as the building is GROWING before our eyes. It is truly a harmonious relationship with the community and healthcare professionals who want to be more accessible to the public, especially those with financial aid needs or other socio-economic barriers to healthcare. I walk to the clinic each week for my appointment and I love seeing my neighbors at the park, families, church groups and the homeless who need to be acknowledged, helped (it does not have to be $) and shown kindness. KEEP UP THE GREAT WORK ST JUDE!!!!

Extremely helpful I suffer from epilepsy grand maul seizures and cannabis has been the only thing that has kept me in my normal life i am able to live again and longer that customer service was amazing very humble and the doctors as well overall great envoirment and great staff highly recommend.

Ive never had a bad experience with them. The wait is to be expected, but the doctors are excellent.

I have to say that this clinic has and continues to help our community in Fullerton. My family and I have benefited greatly thanks to their great work! I hope that they continue to do so since there is a continuous need for people like them. Thank you St. Jude.

After falling through the medi-cal cracks - then msi - then medi-cal denies methese people said they could help me. They Did What They Said They Would Do!and quickly! Professionals who care ... and deliver! A MOST Pleasant Experience!thanks for helping to save my life, alan

Best medical offices and Physician that has taken care of me... ever

Horrible experience. Wait is forever doctors are the worst here. They need to be more regulated. More state audits should put them in the right direction.

Excellent service to patients

Very good attention, thanks to you my mother is with me.

I have a bad experience especially with the women who take care of the patients who attend at the desk, very DESPOTE and they answer you reluctantly and sometimes a little rude, they leave you a long time waiting when you talk on the phone, and very little tact When talking to you, from there on out very nice nurses and doctors.

In the clinic, you have to wait a long time, you call, they leave you waiting and they never answer you

An excellent clinic good treatment aunk a tall thin nurse a little rude but from there on everything is excellent .. I congratulate you for beautiful work and above all for treating us with respect thank you blessings for you

I was treated at that Clinic and received great attention, I thank God because it exists.

All the staff is very friendly and understanding thank you very much for your services.

The best treatment and the best attention as professionals and as people in particular Miss Roberta very affectionate and very attentive to me the best of all and Dr. Park is wonderful I had never felt so well treated and attended in one place my congratulations to everything clinic staff and excellent hygiene .... thanks for everything ....

Very good park and good service of all the staff of the st jude clinic and dental clinic