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Lewis Pain & Physical Medicine
5757 Warren Pkwy #110, Frisco, TX 75034, United States
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Wa
Review №1

The whole Lewis group is a delightful experience. Appointments are on time unlesssome emergency has come up. I’ve been under his care for around 4 years and the relief, from injections to therapy have all been helpful. Dr Lewis has always listened to me about the problems I have and offered the best remedy for my pain, and listens to my suggestions also.The ladies up front are always helpful and assist if their is a problem signing in. Edith is always there to take notes prior to seeing Dr Lewis. India always knows what to do in the surgery room. Amanda is as always funny and just nice to talk to. Collen is very helpful in the surgery room with directions and letting you know what’s going on.And Jeanette is the best at scheduling procedures and keeping you from messing with the insurance nonsense. You never have to talk to insurance. Jeanette will do all of it for you.Dr Lewis is an informed doctor and doesn’t hide his recommendations in big doctor words.And a good word for his boys, Josh and Sam who take good care of you after your procedure.

Ma
Review №2

This is one doctor’s office I truly love going to, Lewis Pain Management, Dr. Lewis and his staff are so AMAZING. When you are already in Pain the last thing you need is to go into a Pain Management doctor’s office and have people there with attitudes. I am Ex-Military and have been under doctor Lewis care for over 10 years, he has managed my pain throughout Both Total Knee Replacements 1– Total Shoulder Replacement 2- Back Surgeries and 3 Foot Surgeries he and his staff are very caring people. They listen to you when you talk about your Pain not JUDGE YOU and form their OWN OPINIONS. Dr. Lewis will do everything MEDICALLY POSSIBLE BY LAW to help you manage your pain that includes counting and checking that you’re taking your meds correctly and check your urine but when he feels that there is nothing else that he can do he would refer you to another doctor to see if you might need surgery he’s not a doctor that see dollar signs.Thanks Dr. Lewis and Staff

Ra
Review №3

Dr. Lewis and his entire staff are amazing. The front office people who went above and beyond. I wanted to give more than five stars for their kindness, caring and efficient. I was treated for disc bulge sciatica pain. I was really scared on my first epidural steroid injection, they really gave me a special care and kindness which made me feel really comfortable. I was barely walk or stand before treatment. Now I am able to start my exercises again.

Do
Review №4

The staff is top notch. It is also very family oriented. I recently had injections and the son came in just to be with me through my procedure. I can’t tell you how much I appreciated this. Erica Spicer is also one of a kind. By far the most professional place I’ve ever been to. A shout out to Sandra, Caleb and Sam as well. Good people that truly care about their patients.

Sh
Review №5

Best Pain Management Dr & staff. Very dependable,I never have to wait. The staff are all very positive andactually take the time to listen to their patients.😁

St
Review №6

Everyone from start to finish made my experience perfect. From the doctor who explained everything in detail to all the front office people who went above and beyond. This was by far my best doctors visit in my life. I can’t give this office a higher recommendation. They are the best

Me
Review №7

Dr. Lewis and his entire staff are first class. For those who know me, that says a lot. With numerous issues with my lower back, he was able to provide me with the ability to exercise again and get back to enjoying my daily walks. Thank you Dr. Lewis for your attention to detail, first class skills and a caring heart.

ow
Review №8

Dr Lewis has been my doctor for 9 years. He is always thoughtful and compassionate but most importantly he quite literally keeps me on my feet because without him I’d be limited in my ability to work and enjoy life. I certainly highly recommend Dr. Lewis to anyone who is suffering through pain. And lastly, all of the staff at Lewis Pain are great. They are friendly, skilled and simply take care of me and make my life easier. Special shout out to Jeanette!!!!! Thank you, thank you, thank you!!!!!

Ma
Review №9

Dr Lewis staff are so kind & helpful. Im new to this office. Erica listens to my needs & is very understanding. The front office staff has always been very friendly & great communicators.

Pa
Review №10

Dr. Lewis and his entire staff are the best in the business. They are kind, caring, efficient, and knowledgeable. Out of all of the Dr’s I take my elderly father to the Lewis Pain & Physical Medicine is by far the best. I like to call Dr. Lewis and his staff “the Chick-fil-A of doctor offices. I highly recommend them.

ti
Review №11

Dr Lewis and his staff are by far the best I have ever had. Dr Lewis is the best at what he does and has so many different procedures to offer. I have felt much better since seeing him. I have had 3 different types of procedures done including the PRP injections. I normally dread going to a dr office but dealing with his nurse practitioner Erica , his nurse Sandra and his son Sam who deals with insurance and scheduling. They are so friendly I actually don’t mind going in at all. They are so efficient and have really helped me.

By
Review №12

I love this place. The service is top of the line. The doctors and staff actually listen to you. You aren’t there all day(45 minutes Max) I mean that is what you call top grade A service. Appointment setting is fast, quick and easy. You have a preference of a text reminder or written card. I can not say enough great things.

De
Review №13

Dr. Lewis and his staff are awesome. They operate with a spirit of excellence.

Ca
Review №14

I love Dr. Lewis and his office staff they are amazing. I’ve been dealing with neck pain and trying to avoid surgery. He has kept me feeling good and able to put off surgery. Staff is always willing to answer all my questions and are always so professional. Super efficient.

Su
Review №15

I was referred to Lewis Pain several years for help with a rare nerve tumor disease that most drs have never even heard about, let alone dealt with or helped treat. The staff at LPM went out of their way to learn what they could about it and find ways to help. Theyve always been there to offer ideas, deal with insurance, help facilitate other appointments if I need additional MRIs, etc. They never made me feel like a criminal for needing help with pain as other drs. That is very rare now. They do the very best they can in a state that is extremely restrictive with pain management.All of the staff is amazing, but Erica Spicer might be one of the most caring people Ive dealt with since I was diagnosed. I cannot express how much she has helped me.Unfortunately we moved out of state and I was terrified to find a new Dr...and I was right to be worried. I searched, called, begged and could not get anyone to hear my needs. Erica stepped in and made phone calls, talked to potential places to transfer my care and truly was my biggest advocate. Because of Erica, I was finally accepted into a new place for PM care. I am forever thankful. If youre looking for somewhere to go for excellent care and a place that will actually listen to your concerns, Lewis Pain should be at the top of your list.

ma
Review №16

Absolutely wonderful and caring Dr and staff. Explained in detail procedure and follow up care done in a timely matter. Always reliable and accommodating to your schedule. Dr Lewis has been able to keep this senior citizen active and moving and for this I am forever greatful .

Ry
Review №17

Dr. Lewis and his staff are extremely professional and courteous. Erica spicer always takes her time to make sure I am doing well. I am very thankful for their help with chronic pain

Be
Review №18

I became a patient of Dr. Lewis practice a little over a year ago. I have never been a part of a practice that I felt saw me as a person and not the next patient through the door. Their professionalism, care and concern is like nothing I’ve experienced before.

Pa
Review №19

Lewis Pain & Physical Medicine is absolutely the best at dealing with pain/physical needs. My family has been treated for over 11 years, by Dr. Jerry Lewis and staff, and our lives are better. There are options available for pain management and Dr. Lewis can provide the best treatment for each patient individually.

Pa
Review №20

Dr.Lewis and staff are the BEST in Pain Management and patient care! I highly recommend them! Special shout out to Jeanette, she is always trying to help schedule me whenever I can make it. She is the BEST!!Pam T

Da
Review №21

This office makes it easy, they are organized and never a long eait time. My fav doc

To
Review №22

Dr. Lewis and his crew are top notch, personable and caring. Highly recommend them to anyone.

Da
Review №23

Lewis Pain in my opinion is the best Pain Management in the area, LPM continuously offers the latest treatments, Always providing many options to choose from , with the most knowledgeable and friendliest staff , that are very patient to answer your questions, you wouldn’t want to choose any one else .

Ch
Review №24

Have been extremely satisfied with the care that I have received

Ca
Review №25

Very satisfied with the care I receive.

A.
Review №26

I have been going here for many years, they are beyond good!! They figure out your individual needs and treat your pain accordingly, everyone is different and they know that here. So many places promise to help change your quality of life but, they actually do it !! I have nothing but praise for they’re entire staff, everyone is great, from the front staff when you walk in to Dr. Lewis and Ms. Spicer, to Caleb and Sam. I know it says Lewis Pain but, they do much more than just treat pain they do injections, they treat Low T and many other things for both Men and Women. I’m super happy that I found them when I did because I can say with 100% honesty that if I hadn’t, I wouldn’t have the life I have today! They are really great. Thanks for reading such a long post, I hope you will give them a chance and then you’ll see the difference they can make in your life too!! 😊😊

JO
Review №27

My rating of one is directed to the front desk checkin. During my visit, I was asked to compete the registration paperwork along with an I pad. As well, I was asked for my drivers license and insurance cards. While completing the checkin paperwork I was called to my appt. Unbeknownst to me I left my appt without receiving my DL or insurance cards. I did not realize until 10 days later and I was the one to have to precipitate the call to retrieve them.The receptionist indicated she tried to track me down while there for appt but couldn’t find me which indicates she knew I left them there.Normal good customer service would have called me the same day or at the very least the next day to retrieve them. Once there to pick them up I inquired why I was not called. The receptionist snidely said I should have called them, which I did and why I was there to pick them up. Appt was 2/8 and 6 days before the winter storm so weather can not be used as an excuse.Thanks for the clarification on whose responsibility customer service is.No way will I be returning.

Ju
Review №28

I have never been more happy with a pain management group. Dr. Lewis has a wonderful bedside manner and the staff is the best around! Dr. Piersol is the best chiropractor I have ever had and knows her “stuff”. She takes her time with you and works on exactly what your aches and pains are that you say you have. I don’t plan on going to any other Pain Management than Lewis Pain & Physical Medicine.

Ju
Review №29

Lewis Pain is the best pain management office Ive ever encountered. All the staff is friendly and professional and helpful.For those of us struggling with chronic pain the offices we work with are essential.These guys now are doing the procedures like risotomy and injections right here in the office. Its so quick and efficient and everyone is super helpful.Can not recommend this office enough. Theyre the best at what they do and Im thankful to have found this place. Dr. Lewis is a pro.

Da
Review №30

I have been coming to Dr Lewis his office for a. While. I wouldnt keep coming back if I wasnt happy and values their services.

je
Review №31

Between Dr. Lewis and Dr. Peirsol my back and neck feel better than they have in years, and Ive tried just about everything. The office personnel could also not be nicer. Thank you guys!

Ma
Review №32

Lewis pain has always taken care of me with the most pleasurable experience

MI
Review №33

Dr Lewis and his entire staff are wonderful. Teresa is always quick to check me in upon arrival and Harold or Caleb get me into a room within 5-10 minutes. Harold and Caleb are always fast and friendly and Dr Lewis and his P.A. Tracy are always willing to spend time listening and answering any questions I might have. Jeanette is the best when it comes to scheduling and always helpful in working with my schedule.F.Y.I They Love Chocolate

Dr
Review №34

I recently had a new procedure called Vertiflex, where small spacers are placed between the veribrae. Im the first to receive this procedure at Dr. Lewis office and it is amazing how much relief Ive gotten. After struggling with Lumbar back pain for years, I can say there is an amazing difference. I highly suggest your seeing Dr. Lewis and his office staff.

Ch
Review №35

Ive always been very pleased with my experiences at Dr. Lewis office. Dr. Lewis is top in his field as well as each and everyone on his staff. He is definitely not the most vocal doctor I have ever met but he is an active listener. Good communication skills are essential; however, Ive learned that communication isnt just about being friendly with patients. Its a vital skill for doctors to listen and understand patient concerns/questions in order to determine the next step for a resolution/ better health and Dr. Lewis does just that. I love his staff. They are friendly, courteous and treat me with respect which is so important when youre feeling at your worst. Thank you for the excellent care youve given me over the years!

Ro
Review №36

Awesome staff

He
Review №37

Corey Peirsol is phenomenal at what she does! She is friendly, professional, compassionate, efficient, and a total rock star at figuring out where the body is out of alignment! I feel so much better after each visit! And I leave with homework that is super simple and helps me to get through the week with minimal discomfort. I would strongly recommend her to anyone who is looking for an alternative to ease their aches and pains to be able to live their BEST life!

Me
Review №38

I have been a patient of Dr Lewis for many years and have been very pleased with his patient and competent staff. He offers the most up to date options of procedures and medications to manage chronic pain. They truly do care about their patients health and well being. I would refer anyone to them!

ja
Review №39

Dr Corey Piersol is an excellent Wellness therapist that really listens and helps with your bodys needs. Shes never inpatient or rushed with me when I go in for her help. Youre Number 1 in my bookJan Walker-Rust

Ri
Review №40

I have been a patient of Dr Lewis for many many years. Through every surgery whether it was for neck, shoulder, back, or hysterectomy Dr Lewis and his staff have always taken very good care of me. Dr Lewis and his staff take the time to listen and genuinely care about the health and over all well being for all patients. Its because of Dr Lewis and his extensive knowledge, along with his experience and that of his staff that I have a better quality of life and I am able to take care of my family. Lewis Pain management is the best decision anyone could ever make for the best care! Its always very clean and nicely decorated.I would highly recommend Dr Lewis to anyone that needs pain management or Hormone Replacement therapy.Thank you Dr Lewis and Staff!!

Ka
Review №41

I have been a patient of Dr. Lewis since 2006. I have had numerous procedures preformed prior to my surgeries some I got relief and some not. I come to the office monthly and see Tracey, whom I adore, as I am on pain management medications. Everyone on staff is always pleasant and willing to help. Would like to give Harold a big thank you for going out of his way to help me with a prior authorization with new insurance this year. Thank you Dr. Lewis and staff for all you do for me!!!

Ka
Review №42

Dr. Jerry Lewis has been affiliated with me since 2006. I’ve had Bi-Lateral Knee, Neck, Shoulder (left and right) Foot (right & left) operations. Before doing a surgery, Dr. Lewis tries an alternative method with the Steroid injections, which helped me avoid surgery for a few years. I go to Lewis Pain Management one a month. I’m expected to bring the medication he prescribed for me so it can be verified. If you have any medication left, youmust bring it and the container you received it in so the PA can closely monitor the intake. Dr. Lewis hosted a seminar on the Boston Scientific Nerve Block Stimulator in the Fall of 2017. Dr. Lewis is so thorough with his patients. He had a speaker come that had the implant and answered our questions. I had one installed December, 2017 and it has helped me so much. Dr.Lewis staff is educated and professional. They treat each person with respect and dignity! India, Edith, Tracey, Harold, Jeanette, and Stephanie are always ready to make your visit pleasant. I live in Rowlett, TX, and there are other Pain Management Facilities much closer to me but I will drive the extra miles to the Lewis Pain Management facility located in Frisco because it’s worth it!!!! Kay N. Foster

Su
Review №43

Great staff. Very helpful and knowledgeable. They take the time to listen to any issues and willing to help in any way they can or find someone who can help.

Ja
Review №44

The staff is outstanding in every way from their friendliness to their helpfulness! Dr Lewis is very professional and knowledgeable and did an outstanding job on my procedure! Also very comfortable and spacious waiting room!

Ch
Review №45

Dr. Perisol is fantastic! She takes time to listen to what the patient needs, she is honest and does all she can to help her patients advance medically. I highly recommend her for her expertise and dedication to medical excellence related to patient outcomes!

Pa
Review №46

Very comfortable and caring staff. Made me feel much less nervous. Especially love Carmen! She was so sweet! Very much appreciate that I was actually knocked completely out for the procedure (unlike my previous horrendous experience with a different dr). Happy to report the steroid shot in my neck is already showing positive results!

De
Review №47

Dr Lewis, India and Jeanette are fantastic. They are all so professional, friendly and super helpful. Dr Lewis is the best pain management doctor I have ever seen and for more than a decade, he has helped me deal with my chronic pain issues. Thanks and please know how much I appreciate everything y’all do for your patients.... especially ME.

D
Review №48

Always on time and attentive to my needs/concerns. Options presented and explained. Calls are returned timely. Can’t ask for much more.

De
Review №49

Friendly respectful staff. They honestly care about you and they do not judge you and the chronic pain you suffer with. They are concerned about your wellbeing. Offices are amazing..!! Wait times are not bad. Recommendation is very positive.

Ci
Review №50

Absolutely the best chiropractor in DFW! Examines and gives you the best individualized treatment plan. Always friendly. I recommend everyone to come see her!

Gr
Review №51

I was referred to Dr. Lewis to help with back pain. He was able to mitigate the pain and get my life back to almost normal in two weeks. He adjusted the treatment at the third session to move the location up my spine to address additional pain that was hidden due to the intensity of the pain before. He is a no nonsense doctor who performs the procedures quickly and accurately. He was great and I am so happy I was referred to him to help with the pain I was having. I would recommend him to anyone looking for help with pain management.

P
Review №52

I have seen Dr. Lewis for years for back and neck pain. Dr. Lewis and his staff are very caring and attentive when it comes to patient care. Each member of his staff is friendly and professional. I would highly recommend going to Dr. Lewis for pain management.

Lo
Review №53

I’ve been with Dr. Lewis for years due to chronic neck, back pain and sciatica nerve pain. He has always done his absolute best to always help me! Always willing to set up procedures and any other testing I need. I’ve had several spinal 360 fusion surgeries in the past (very painful) he and his staff are always willing to help me get out of this disabling pain. My life I thought was over at some point in my life due to unbearable pain and Dr. Lewis and staff have gave me many reasons to keep fighting through this pain. He does many different procedures that will help. Highly, highly recommend him if you’re suffering from any kind of pain!!! Thank you again for all that y’all have done for me!!! 5 stars isn’t enough for what he and his awesome nurses and nurse practitioners have done for me!!!! :)

Er
Review №54

Ive been a patient of Dr. Lewis and his staff for YEARS. Ive never had anything but an excellent experience. Everyone here genuinely cares about me and my well being. I can live a normal and happy life thanks to his practice. Thank you!!

Kr
Review №55

Dr. Jerry is an excellent pain management doctor. After good night to two other doctors and not being diagnosed, and after being treated like a junkie....he found the problem immediately and never once treated me with anything but kindness and respect. His entire ataff from the front office ladies to the nurse practitioner are amazing!!! I hope you dont need help with chronic pain, but if you do, they are who to call!! Thanks guys for all you do for me!?

Te
Review №56

Ive been bringing my mom to Dr. Lewiss office for pain management for years. Weve always received great service, especially from Harold, who always uses extra care and attention when chatting with my mom, who has dementia. His TLC is greatly appreciated.

M
Review №57

I have been seeing Dr. Lewis for several years and highly recommend them for addressing chronic pain issues.

Ja
Review №58

Absolutely the best Dr of Chiropractic in the world! Asks all the right questions and really cares about your comfort as I highly recommend!

Ab
Review №59

Dr. Lewis and his team are kind and really know what they’re doing! The office is incredibly efficient and considerate of everyone’s time! I really appreciate his approach to treatment and how well they cared for me!

Sa
Review №60

No,bad

Ci
Review №61

I have been seeing Dr. Lewis for a long time now. I’m quite happy with the services and relief he provides for me with my back pain. When I finally found out what was wrong with me and that it was not in my head. I was seeing another doctor, who I will not name, that made me feel stupid and ridiculous even though the surgeon he was associated with was great. I did not know a lot about my options. On my first visit with Dr. Lewis and his staff they never made me feel that my pain was not real. They were great about explaining my options and procedures and what to expect. They were there to help me. Dr. Lewis also made some adjustments that I feel are working well for me. Thank you to Dr. Lewis and his staff.

Tr
Review №62

I have always been skeptical about chiropractic care as I have never had the experience and have always been in good health with regards to joints and movement. After being out of sports for a while, I have realized I don’t heal or have the same recovery as I used to have when I was younger. I injured my back and exacerbated a bulging disc. I was referred to Dr. Peirsol as an alternative to surgery. I have to say I am completely sold on her treatment! The office staff is extremely friendly and courteous and they are very accessible and convenient for appointment times. Two office locations in Frisco and Irving also is very convenient as I live and work between those two areas. I would definitely recommend Dr. Peirsol’s services for anyone with back or neck issues as well as helping to improve overall health and injury prevention if you are still into golf or other sports.

ja
Review №63

Staff is very friendly and genuinely cares about their patients. Always accommodating and willing to discuss options to improve my health and quality of life. Thank you Lewis Pain!

El
Review №64

Dr. Corey is the BEST! I was experiencing really bad lower back pain when I visited Dr. Corey and she quickly identified the problem, put me on a treatment plan, and now my back hasn’t felt better! I highly recommend her care!

Ha
Review №65

Dr. Lewis has made a world of difference in my quality of life. I was not able to perform normal daily functions and frankly, a struggle to get from the bedroom to the kitchen most days. I’m so grateful he’s been able to help alleviate my back pain!

Ry
Review №66

Total and comprehensive treatment. Stays current and even ahead on new treatment plans. Entire staff works well together for a great patient experience.

Ma
Review №67

Dr. Jerry Lewis is a doctor who Im almost for sure saved my life. I had back surgery which did not turn out well and Dr. Jerry Lewis became my pain management doctor. He was able to control my pain which made it tolerable for me to live with. I would hate to think what would of happened if I wasnt seeing Dr. Lewis. Ive been seeing him and his associates for 10 years and that has been a true blessing. Now Im able to do things that I couldnt do before and live with a lot LESS pain. All I can say about Dr. Lewis and his associates is ”thank you so much and God Bless you all.Mark Wilkinson

Su
Review №68

My Orthopedic Dr sent me to see Dr. Lewis for the compressed discs and pain that I had in my neck and shoulder. He was able to see my MRI and xrays and he knew that I had severe inflammation in those discs and nerves. He recommended a shot in my spine, and we moved forward with the procedure. Wow, it only took one shot for me, and my pain was completely gone, by the same evening of the procedure. Dr. Lewis is caring and competent and he has an office staff that is exactly the same. Everyone, was so kind, fun, and efficient. They answered my questions and helped me to fully understand the procedure and what to expect afterwards. I had complete confidence in his diagnosis and he came very highly recommended from my Orthopedic doctor and my physical therapist. So glad I made the decision to see him, and I cant recommend Dr. Lewis, India and his office staff enough. Very professional and yet very caring.

Ju
Review №69

I came to see Dr. Lewis to get a PRP injection for my knee. The injection was easy and not too painful. I got great results and he really knows his stuff. The staff were all very friendly and made me feel taken care of.

Je
Review №70

Dr. Lewis has been treating me for years for my lower back pain. I had been to several pain docs before, but was never able to get any relief until I came to Dr. Lewis office. He truly is the best. I always have a great experience when I go into the office and Tracy the NP and all the staff are always friendly.

Tr
Review №71

Dr. Lewis is my hero! I have had back pain for as long as I can remember, and finally something has been done about it. I went in for an injection about 2 weeks ago and have felt immediate relief since. Dr. Lewis really knows what he is doing. The process was all super quick and friendly. Tracy the nurse practitioner was just the sweetest person to work with, and made the whole thing go so smoothly. I will be coming back to Dr. Lewis for all my future pain related needs!

Te
Review №72

I have been seeing Dr.Lewis for 13 years for chronic pain and have found him to be well-informed and passionate about providing excellent care for his patients.I usually only see Dr. Lewis for consultations about surgery, spinal injections, and MRI reviews. I usually see FNP Tracy Castaldo and she is very kind, knowledgeable, and goes out of her way to explain everything you need to know about medications and treatment options. The whole staff is very friendly and always return any phone calls from me or my other doctor’s. I would highly recommend Dr. Lewis and staff to anyone suffering from chronic or sudden,severe pain.

De
Review №73

I have been seeing Dr Lewis for almost 11 years. The staff is now like family! Everyone from the operator to Dr Lewis himself are kind, caring and understanding. I see NP Tracy Castaldo and her MA Harold monthly. Tracy will take her time to listen and address any concerns. She truly cares for her patients. Harold is also very caring and takes time to get to know the patients. He has a caring personality and he does a wonderful job making patients relax and smile.I have moved 2 hours away but I will still continue to br a patient of Dr Lewis for as long as I need a pain doctor.

Ji
Review №74

Amazing staff and I highly recommend them to anyone looking for pain management services. They offer many options, not just medication and are always available and willing to help clients.

W
Review №75

I did not have good experiences with this office either. From the Medical Assistant Donna, who has discussed my protected health information in the lobby in front of other patients after I asked to ask Dr Lewis one question, immediately after I walked in to the waiting room to leave. Dr. Lewis doesnt see patients outside of an appointment. Excuse me? My appointment just ended 30 seconds prior and I only had 1 quick question. Donna declined letting me ask a question to Dr. Lewis and she spewed my business to the whole lobby, even after asking if we could discuss the matter privately. She has also failed to document changes in medications. The office manager Jennifer is unprofessional in dealing with (being charged a copay when my deductible was met). I left her a voice mail two days prior to her charging me, telling her I should not be charged as my deductible was met. She changed me anyway. It took numerous contacts and quite a bit of attitude to get a refund check. Also, Dr Lewis would tell me one thing about how my procedures would go and Jennifer would tell me another, insisting Dr. Lewis was not familiar with the process. Huh? Our relationship ended after Donna failed to document my notes for my visit correctly. Tracy was good at first, until the company she works for (Pinnacle or Dr. Lewis) started dictating how she could and could not practice medicine. Find another doctors office, there are more compassionate doctors and staff out there. India was the best thing about that office. If I could have dealt 100% with her, this office would have 5 stars.

Ma
Review №76

Dr. Lewis always listens and addresses my pain issues. After four major back surgeries I need a doctor that continues to help. His staff is always polite and helpful. Appreciate what they do for me.

Ms
Review №77

Dr Jerry Lewis office and staff are very professional, he listens to your concerns, ask if you have any questions about your visit for that day.

Va
Review №78

THEY DO NOT PRESCRIBE OPIATE MEDICATION!! So if youre like me, have serious injuries from a MVA, look elsewhere. The receptionist was rude, and said that they no longer accept ANY new patients who require opiate pain medication. NO EXCEPTIONS! So much for pain management!

de
Review №79

After 24 years with various pain doctors, including a psycho who wanted to use me as a guinea pig, I finally have a doctor who is kind, listens, and actually helps. Chronic pain is a terrible thing and the last thing sufferers need is an arrogant, condescending doctor with the same kind of staff. Dr. Lewis and his staff are the complete opposite! I am not getting anything for this review other than the hope that you will get relief from your pain and enjoy life again. God bless.

Bo
Review №80

Extremely efficient staff. Ive been very happy with the care I have received.

Ri
Review №81

All Staff is very professional. Makes appoint times and they do not make you wait forever like some places. I see the same staff every time been going for over a year so thats pretty rare. Couldnt be happier with the service.

Te
Review №82

This is a great office and they have really help me out with my pain. they are very knowledgeable and are quick to respond to my phone calls.

Am
Review №83

The staff is incredibly friendly and work well with each other! Makes me feel comfortable!

Ja
Review №84

Great staff. Dr. Lewis and nurse practitioner Tracy Castaldo are very friendly, knowledgeable and compassionate about help folks deal with daily pain. 5 of 5 stars.

Ar
Review №85

So I checked out the website got a call and was told to come in for a free evaluation to see if I wanted to become a patient.Sure great I came in wasn’t interested and now a $450 dollar bill!Boy was I surprised

To
Review №86

Im a returning patient, it’s been 4 years & she remembers more about my previous treatment than I do! She genuinely cares & takes time to understand what you’re going thru. That’s a rarity in itself these days! I’ve seen a handful of chiros & never has any of them been as thorough as she is. If you want the best patient care & someone who is determine to find the best options for you choose Dr. Piersol. I promise you won’t be disappointed!

Bi
Review №87

Dr Lewis, Tracy, Harold, Teresa - all friendly, helpful & professional. Their up to date knowledge along with their caring attitude is just what patients need. They recently were able to tell me about a new “p-stim” treatment that has resulted in my taking les & less pain meds. I have more energy & don’t have as much pain!!! Yay !!! Thank you !!!

J
Review №88

So far no a very pleasant experience. Waited 40 min and Dr Lewis saw me for about 5min total. Seemed to have little to no compassion for people in pain. Will see how my next appointment goes. One more chance then I’m out. These doctors are a dime a dozen. If they want to keep patients they should remind themselves of why they decided to be pain doctors.

St
Review №89

Staff always keeps me informed about my pain management. They really care about the patient. They want to make sure that my pain is under control.

J
Review №90

This review pertains to the performance of Harold, nurse for Tracy Castaldo, P.A.. Recently my insurance company required a pre-authorization (on something of a personal nature). I dreaded hearing that word, pre-authorization, because in the past getting something pre-authorized almost ALWAYS took a lot longer than it should have and was often very frustrating. But, thanks to Harold my latest pre-authorization was taken care of quickly and painlessly! Within 30 minutes of first notifying Harold that one was required, he called me back and said everything was taken care of. What a pleasant surprise!! In addition, Harold has always been courteous, respectful, caring AND he returns your phone calls!!I am glad Tracy Castaldo has a nurse who shares the same impressive traits she has; traits that set her apart!

Ta
Review №91

The staff is great and takes the time to answer any questions.

Pa
Review №92

Dr. Lewis and staff are wonderful. Couldnt ask for a better Doctor. I look forward to my appointment

Ca
Review №93

Don’t go to him! Poor communication and freely gave out OxyContin. Would not return calls from my husband or primary care doctor.

Pe
Review №94

Ive been a patient of Dr Lewis since 2005. He and his staff are the best . Tracy and Harold always think about the patient first!

Au
Review №95

Dr. Lewis, Tracy, Harold, and all of the team do a great job! Would highly recommend this practice!

Sa
Review №96

Awesome--timely, friendly, professional; great staff--Harold and Tracey are exceptionally attentative and pleasant. I moved farther away but gladly drive the 40 miles to stay with Dr. Lewis & his staff!!!

La
Review №97

Dr. Lewis did the ESI injections for me and they helped so much. However, I called the office to ask about a change in dosage of medication. They never documented the call even though they called me back. Then because of other serious medical conditions, another specialist of mine called a medication for pain. I DID NOT ASK for pain medication! Donna from Dr. Lewis office called me and was totally rude and accusing me that I am trying to get medication from multiple sources. I am appalled that any member of staff at any doctors office would feel it is ok to accuse people and treat them as though they are criminals. I will live without medication and be in pain. There is no reason to treat people badly.

Ta
Review №98

The day after my injection for spine and hip pain and I am able to walk without s cane! Thank-you Dr Lewis and Staff! Thank-you nurse India.

Bi
Review №99

Will let person leave the hospital with serious back surgery and not make sure that there pain is taken care of and does not care about approval for there insurance. But a great Doctor.

Ma
Review №100

I was referred to Dr. Lewis office by my primary care. His office received my referral and never called for an appointment. When I called them to schedule I was told that my diagnosis of arthritis was not something they were willing to treat. I informed them that I had been waiting for almost two weeks for them to call since being seen by my PCP and asked why they had not called to notify me OR my PCP that they were unwilling to treat me and they said that was up to my doctor. They might not be 100% to blame (my PCP should know they are unwilling to treat arthritis) but since they seemed very unconcerned with a patient being in unneeded pain for two weeks I wouldnt recommend them.

Information
13 Photos
100 Comments
4.4 Rating
  • Address:5757 Warren Pkwy #110, Frisco, TX 75034, United States
  • Site:https://lewispain.com/
  • Phone:+1 214-618-9600
Categories
  • Chiropractor
  • Pain management physician
  • Physical therapy clinic
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–2pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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