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Supercuts (Frisco Lakes)
8161 FM 423 #240, Frisco, TX 75036, United States
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Ja
Review №1

Amber was great at doing my hair! To me she is the best at accurate cuts and I never trust anyone else to cut my hair. I also like her ability to be professional yet still personable!!

Ch
Review №2

The ladies at this location customer service is superb! Very welcoming atmosphere, you can tell the work well with each other. Nonetheless they are expertise at their craft. I highly recommend this place!

Ka
Review №3

Amber was my stylist,Super Professional,My appointment was on time , clean and an overall great experience. I will definitely be back .Most of all I love my hair.

Sr
Review №4

Was denied a service even after walking in and booking an appointment. Very rude and looked very intentional. Never again to this place who don’t respect customer time. I walked in at 1:45 PM and I was asked to come back at 2:45 PM. I went back on time and waited there patiently as my name was showing number 3 on the waiting list and the stylist was styling 2 other people. After finishing the 2 haircuts, she tells me that there are 7 people ahead of me when the board shows I was number 3 on the line. If you don’t say that is stupidity, then I don’t know what else will be called stupidity. I would call it your gold standard for customer service.

Sy
Review №5

Worst new owners ever!! They treat their employees horrible and don’t know how to run a company

ZP
Review №6

They must hire immediately with zero experience. Billie Eilish wannabe needs to learn how to fade... I ended up looking like a 2000s 2nd grade picture with a bowl cut.

Jo
Review №7

My stylist was perfect. She did a great job.

Za
Review №8

Amber is awesome !!!!!!! Wonderful experience I came from Chicago visiting family and was referred to her from family. She twisted my hair and took her time with patience. Best customer service and professional.!!!!!!!!!!!!

El
Review №9

Clean and inviting. The stylus were extremely helpful and accommodating. I recommend highly and will return again!

An
Review №10

ONE OF THE WORSE EXPERIENCE... The lady could not able to see the difference, on one side she cut my hair really short and other side its still long. I had to show her again and again the difference in mirror to make the correct length of the hair. I had a very normal haircut but the lady made the experience very worst. Its completely worthless to pay $20 for this worth service rather than you can go to Great clips for same service for $6.99.

Pa
Review №11

Amber is the best! I got my hair layered and colored here and I absolutely love the outcome! I come every two weeks.

Br
Review №12

I definitely have to praise Audrey. The first time I went to this shop I had a horrible experience but Audrey was there to correct it. After the salons opened back up I decided to go back and thankfully Audrey was there. She definitely took care of me again! I will keep coming to this store and bring my kids as long as Audrey is there!!

J
Review №13

I was pampered to the max today. Thanks for my day of beauty with a color, shampoo, cut and blow dry! Super staff!

Br
Review №14

Second edit: Changing my 4 to 2 stars. We checked in online. When we arrived, we were second in line. A man came in for a walk in, and because he requested a specific stylist, one of the stylists bumped my son down the list because, It will get everyone out of here at the same time. We waited another 15 minutes for the second stylist to finish the kid in front of us, and by then the walk in guy was almost finished, so it got HIM out of there faster and screwed us when we had an event to go to. Im not going to this location again after that.Edit: I have to change my 5 stars to 4 based on our last two experiences with this Supercuts. I have my kids hair cut here. Theyre 6. Recently there has been a new stylist at this location, but Im not sure of her name. Since we sign in online and choose the option for whoever is available first, shes cut my sons hair the last 2 times.The 2 other stylists at this location are awesome, and on 2 occasions, 1 of them has had to fix the new stylists haircut for my son. Thats a little unsettling. I suppose if she wasnt available, my son would have walked out with a funky haircut, but luckily the experienced stylist stepped in.The biggest problem is that the new stylist cut my sons ear and tried to cover it up. His ear started dripping blood, but I was on the opposite side of him. I saw the stylist start dabbing his ear with a towel, and she looked nervous, but she said nothing. Eventually I noticed and said something because I saw blood dripping from his ear.I asked her to get him a bandaid, and she did, but there was no apology for trying to hide it from me. Mistakes happen, and my son wasnt in pain. The issue is the trying to hide it and cutting his hair incorrectly.

Ka
Review №15

Cool boys haircut by Ivy!

Ma
Review №16

Jacqueline did an excellent job cutting my hair, excellent service. Thank you

H
Review №17

They didn’t respect checkin order and give preferences to their acquaintances. Wasted 35 mins on client she was addressing and when it was my turn she conveniently picked up her acquaintance. Never here again.

El
Review №18

Love this place! Walked in with a picture of what I wanted. The two gals that were there studied it and said no, they didnt think they could but for sure Audrey could, shell be in tomorrow. That right there impressed me! Cant tell you how many places have said oh sure and they had NO idea but did it anyway!!! They were right, Audrey knew exactly what i wanted and l could not be happier with my haircut! Will definitely keep going there. Honest people are hard to find, great place, good people, good prices, love it!!

Li
Review №19

Great service! Ivy did a great job cutting my hair! She is amazing! The place is clean and very friendly staff.I also posted a comment on Nextdoor. I live in the Frisco Lakes area and wanted to share my experience with my neighbors as well! Stop by and ask for Ivy!

Da
Review №20

Great service, but prices went up.

Ro
Review №21

I am your regular customer and when I walk in I figure it you guys lost your best hair stylist Audrey. This place with this new stylist is not going to be great anymore. There is one girl she been here but she not even taking care customers. I got a new stylist and she is very nice person but I felt is new to this and I take my hair very serious and I have to go find a new place. I am really disappointed and I never going to come back here.

Jo
Review №22

Alarra gave me an amazing haircut. She did everything I asked her and more. I really cannot thank her enough. Definitely will be coming back. Super impressed

Tr
Review №23

The lady that cut my sons hair just about 15 minutes ago doesnt have a clue what she is doing. It was sub par at best and was not worth the $18 it cost. Please be cautious when you go in here. Our last experience here was about a year or so ago, and now i know why we quit coming here.

Ka
Review №24

Love new location off of 423 and Stonebrook. Great service. Needed a scalp treatment due to this heat wave. Tea tree treatment did the trick. My scalp is soothed and my hair feels luxurious. Tasty donuts next door.

Al
Review №25

The stylist are professional and courteous. They know exactly how to cut hair after your explanation or picture.

Ed
Review №26

Great service and efficient online booking app.I highly recommend Stylest ALARRA who takes time to listen and asks questions to ensure satisfaction, she is a true professional who enjoys her work. She responds with a rare My Pleasure indicative of high service standards. You wont be disappointed!

Mi
Review №27

My daughter received her first cut by Alarra about 6 months ago and I’m ready to go back for myself and for her to get a trim as well.Alarra was so honest about how to care for my daughters hair and recommended a style that was age appropriate.My mom was in town from Maryland and she received a cut by Alarra as well and was also impressed with her work.

Si
Review №28

Perfect place to take my son for his haircut. They do a wonderful job

Ni
Review №29

Amber, Awesome stylist!

Jo
Review №30

This place ruined my daughters hair. She received the worst hair cut I have ever seen. It is choppy and uneven. During our visit the women were talking about other guests as they were cutting hair. Very unprofessional. Id rather take her and pay for someone else to correct it instead of contacting them to fix it... will not be returning.

To
Review №31

Man this is my new Fam!! Ladies are extra sweet and my girl Ivy got my hair slicker than ice!!!! Best flat iron expert in the DFW area! Cant wait to visit again!

K.
Review №32

Walked in, got a great cut at a great price. No membership required and well under $50. Very convenient to my neighborhood.

Ha
Review №33

This location has skilled staff. I like it.

An
Review №34

Audrey is amazing! Come and see her and she will make sure your haircut is perfect.

Iv
Review №35

Such A Great Salon! Super Prices & Experianced Stylist Who Can Help You With All Your Hair Care Needs!👍👍👍

Ro
Review №36

The Barbers are generally very friendly. And try to please you. The one downside is that they seem to change employees regularly.

Ja
Review №37

Had a bad experience twice. Some staff are awesome tho.

Ke
Review №38

Great trim by Jennifer I will definitely be coming back!

Ca
Review №39

They did a great job with my daughter and husband hair

Go
Review №40

Easy access on weekends, and good pricing.

Wi
Review №41

Terrible! Now I have to go to work these few days looking like this. I will never set foot at this place again.

Tr
Review №42

Great location - very convenient and well run

Jo
Review №43

Brought my 9 year old son in today. Couldn’t be happier with the experience, the stylist, the haircut and the price. This will be my new go to.

Ni
Review №44

It’s ruined my haircut ...hair stylist don’t know how to cut hairs properly...

Bl
Review №45

Outstanding

Ju
Review №46

Not good

Information
67 Photos
46 Comments
3.9 Rating
  • Address:8161 FM 423 #240, Frisco, TX 75036, United States
  • Site:https://www.supercuts.com/locations/tx/frisco/frisco-lakes-haircuts-82106.html
  • Phone:+1 469-535-3779
Categories
  • Beauty salon
  • Barber shop
  • Hair salon
  • Waxing hair removal service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:10am–6pm
  • Friday:11am–5pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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