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InSight Vision Center In Fresno
1360 E Herndon Ave #201, Fresno, CA 93720, United States
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yo
Review №1

Waited 6 years for this surgery. Was referred by a friend to go here. I am so glad I did. Staff is so friendly and very attentive. Quick to reply to my questions via phone and email. Jessica coordinator is awesome. Dr Poulsen is so nice. I was scared at first but they alleviated any fear in me. Front receptionist super sweet and acknowledges everyone who comes in.Would recommend this office if ever considering Lasik eye surgery.

Me
Review №2

Dr Poulsen & his staff are awesome! What a great gift to be able to give someone! I can finally see again! 20/20 recommend for Lasik:D

ra
Review №3

Clean, efficient and always on time. Never had to wait for more than 5 minutes for an appointment. 3 years with no problem

Ja
Review №4

I have full trust in Dr. Poulsen and the entire staff. Everyone is always professional and caring. All of the office staff are knowledgeable and super efficient while always being so friendly. I always recommend Insight to everyone.

Mo
Review №5

My visit was very good. Staff was friendly and helpful and the doctor was friendly as well, patient, and helpful with information.

An
Review №6

Superb customer service, you are acknowledge when you enter the door with a warm smile and quickly check in. No long wait either. Everyone seem genuinely considered about you and how you are feeling

ce
Review №7

Wasted an hour at this office. I checked in with the only receptionist at the front desk and 45 minutes later I’m told I’m not checked in by the new receptionist that took the first receptionist’s place?? I’ve had corrective surgery here over 20 years ago, but office is not what it used to be. Some sort of shared office now, confusing if you’re not a regular. Front office doesn’t seem to know what they’re doing.

Su
Review №8

Jessica and Dr Poulsen are awesome. Overall a amazing experience, friendly environment, they make you feel very comfortable. Getting LASIK done is scary for a lot of people, including me. Jessica and Poulsen made me feel comfortable. Even after the procedure they treated me the same. They are not just nice to you so you can become a patient with them, they actually care about their patients. I recommended them to my sister and she also got her PRK done from them. We actually drove from Manteca to Fresno to get this done. I will refer others to them as well.Thank you!!

23
Review №9

I would def recommend coming here!

Ra
Review №10

I have had two cataract surgerys, and another surgery to remove horrible floaters. Dr. Poulsen and Dr. Bertolucci have been FANTASTIC! the whole experience with In Sight Vision Center has been great! Great experience, only downside it having to wait way past appointment time. But after you are called-- Just Great!

Le
Review №11

Everyone is so nice down there. I personally really like Dr. Scott and his staff. My last visit, Melissa did some field tests. She was great, we laughed and she helped me to relax as I was a bit nervous. Great office!

Da
Review №12

Super busy. Doc rushed me in and out. Prescription is not accurate. Called to get help and waited on hold for 40 minutes to be told that my paper prescription had all the information if I wanted to have someone make my glasses.

De
Review №13

I was called back around my appt time. The self check in kiosk was super easy and Dr. Scott listened and answered all of my questions related to my vision. I will definitely be back for my annual eye exams.

Ty
Review №14

Everything went exactly as they explained and from the consultation to the actual surgery was just three weeks. The best part is I have 20/20 vision in both eyes when I was legally blind and helpless without my glasses and/or contacts. I had dry eyes for only two weeks after the surgery. Worth every penny.

Da
Review №15

The service was excellent, the workers were kind and efficient. There wasnt any long wait period with an appointment set. My eye doctor Sharon S Hiyama was very clear and ensured that no questions were left unanswered, I will definitely recommend Sharon and Insight Vision Center to anyone looking for a vision center.

Ju
Review №16

I always have a great experience when I go in! From the staff at the front to the doctors that do my exam. They look up prices and are always helpful. I really like coming here. I always refer people here. Thank you!!

Av
Review №17

Thank you for your service and accurate examination of my eyes,and previously performed cataract surgery that enabled me to see better.

Do
Review №18

I feel very comfortable that Im receiving the very best care when I go to the Insight Vision Center. They are always professional, courteous and quick. Thank you, Insight Vision Center!

Ke
Review №19

My doctor is very nice. She answers my questions and I feel heard. The office is lovely and I have never had a bad experience.

Ja
Review №20

The staff was super friendly, the doctor is very knowledgeable, and they have glasses to chose from in the same building. Also, good sanitary protocols in place.

Li
Review №21

Professional and courteous,and the staff and Doctor were very friendly. Great place.

Al
Review №22

Amazing! Was probably the most efficient and thorough eye exam I have had in years! Dr. Scott and his assistants were so kind and took the time to answer all of my questions and concerns. Will definitely be back and will be referring my family and friends.

Ji
Review №23

Very short wait time. Very pleasant people. Very professional.What more could I ask for?

Ma
Review №24

Excellent office. Dr. Poulsen is professional, knowledgeable and very attentive to patients. Highly recommend!

Ed
Review №25

Great people at InSight Vision Center. Great experience.

Yo
Review №26

My opinion, as to my appointment at InSight Vision Center, was extremely positive. Everyone there was extremely courteous & I was able to get all my questions answered, in regards to my ongoing issues with my Vision Issues.

Ka
Review №27

We see Dr Scott and hes amazing! My so was in young elementary school when he started complaining about not being able to see the board at school. I was very nervous because I didnt know where to take him as I myself didnt wear glasses at the time and neither did my other 2 kids. I found InSight Vision Center and made an appointment, fingers crossed it was a good place. And IT WAS!! Dr Scott was very good with him! And weve never looked back. My son is now a junior in high school and now, my husband and myself go to him as well for our eye exams. Highly recommend!

Am
Review №28

Great customer service. Cant remember the gentlemens name who did the test exams, but he was very knowledgeable and friendly. The doctor was very thorough and made sure I was aware of the changes in my vision. Quick in and out but do to COVID there was a wait to try on and purchase glasses. Due to the circumstances that was acceptable and appropriate as theyre taking the right precautions. 10/10 would recommend to my friends and family.

st
Review №29

Excellent service. Very efficient and friendly.5 stars for Dr. Eric Poulsen, MD and staff. Front office is a 5 star rating also.

Ti
Review №30

It was great!! Always fast and great service every time I come in.

Fo
Review №31

Very comfortable. I was able to have my eyes examined and tested and also have corrective surgery scheduled in a very coinvent time frame. Staff was very knowledgeable and friendly.

Ja
Review №32

It was great! They were accommodating and very friendly. There were 3 of us there and they did everything they could to be timely and professional.

Ha
Review №33

Great and pleased , the staff was friendly and welcoming and the doctor Scott was very nice and professional.

Mi
Review №34

I felt very confident in the information I received for my entire family and the Dr. was able to explain what was causing the issues along with the treatments in a completely understandable way, he also had great interactions with my 5 yr old. All of the staff we encountered in the office was very nice and courteous.

my
Review №35

Great staff, friendly every time Dr Hiyama is a great nice doctor

Ra
Review №36

Very friendly office and medical staff. They make you comfortable and they are thorough. Let you know upfront whats going on with your eyes and your bill. Would recommend this office if you are looking for help with your eyes.

Ro
Review №37

The front office staff are very friendly and efficient. The staff greets you by name and answers any questions you may have about insurance coverage, appointments and doctors specialty. Dr. S and his assistant took time to explain procedures and any questions I had. I felt very comfortable and not rushed. I would definitely recommend InSight Vision Center for any vision related exams or issues.

C
Review №38

Excellent service in every respect, very professional, a service that you want to repeat, yearly.

Ja
Review №39

The staff was friendly and Dr. Poulsen was great at answering my questions. Overall I would recommend this place and the lasik procedure no regrets 😊

Ph
Review №40

Very friendly staffs, I always feel comfortable and welcome. i would deffinitely recommand this place to everyone. Thank you Dr. Poulsen and the team!

Ch
Review №41

Visit was fine, everyone was very friendly. Didnt feel like the doctor was super helpful in helping me find a more comfortable contact lens brand. Now Im playing phone tag with the contact lens desk trying to get my prescription written for my old brand. Would like an office that is easier to get a hold of real people to help.

St
Review №42

Very good

St
Review №43

Its always a great experience coming here. They are very thorough and work with you depending on your needs. Morning appointments are generally pretty fast, had an afternoon one today and it was busier than Im used to. Just plan accordingly!

an
Review №44

Very good experience with insight vision. Dr Salahuddin is very thorough. The staff is very considerate. They were able to take me in earlier. Will recommend this office to my friends and relatives for sure.

Gu
Review №45

Great place, helpfull, and friendly. I highly recommend

DE
Review №46

I have seen this office for over 10 years. Some good visits some not so good because of maybe a rude person in the front. BUT that never stop the professionalism of the back office and kindness they always showed me. I had a really bad thing happen and they were so kind and caring they got me to the correct retina doctor who I love and they have taken such great care of me I recommend this office highly!!! They are truly a step above anyone else!

Hu
Review №47

Ive worn glasses or contacts for over 15 years. Dr Paulson and his team gave me better than 20/20 vision with their lasik procedure. The technicians are very nice and friendly and professional. The doctor is very experienced and very professional. I’d recommend getting lasik here to anyone. Not one single negative. Price is reasonable as well.

Mi
Review №48

The staff was friendly, but I would recommend you check with your insurance if they will cover the “contact lens fitting fee” otherwise you will be paying $85.00 for this. I was not aware of this until I had seen the doctor, and was being charged on my way out. For reference I have VSP choice. According to the young lady on the phone, this is a one time fee. Other than this, everything was good.

bl
Review №49

My eye doctor for over 8 years and they always give perfect service as well as professional exams. Great people! My doctor is Dr. Scott and he really wants the best for you and knows whats best for you as well as what your needs/wants are. Cant recommend enough! Glasses selections are great too!

mi
Review №50

I recently went to Insight Vision for an Eye exam and experience a great eye exam. The staff was is well organized and my Doctor took time to go over my questions in a timely manor. I would highly recommend them .

E
Review №51

Dr.Azhar Salahuddin was really kind loves to help the patient answers the questions in detail offers great options for my eye care,and has an excellent staff once again thank you so much.

Li
Review №52

The staff is very friendly and took the time to explain everything to my son. Before having my son do the eye exam they told him what he would feel, to let them know if he was uncomfortable, and always made sure he understood everything. My son was told he had a astigmatism. He asked what it was and the eye doctor took the time to explain it to him.

Sy
Review №53

OMG! Ever since I started having my eyes exams there always been a Pleasant environment. Always feel Welcome, greeted with Smiles! Really like that...#Happy

Ne
Review №54

Dr. Scott and his support staff always take good care of me. When I need an appointment for a non-routine issue, you always get me in. I appreciate that! Thank you! :-)

St
Review №55

The staff is great and always attentive to my needs. The only negative thing I have to say is it took me a couple of months to get in to see Doctor Poulsen because I needed a specific day of the week. This is where you learn patience. I have been seeing Doctor Poulsen for years. To me its worth the wait.

Ch
Review №56

Professional, polite, efficient and overall a well run facility... Appointment was quick and easy...

Ti
Review №57

I am always satisfied with the friendliness and professionalism in the office.

Ma
Review №58

October 2019/ I just had my annual vision screening with Dr. Eric Poulsen and was pleased to find out that my vision has not changed over the last year. Must be all those carrots that I am eating! I always enjoy my visit to his office because his staff is efficient, kind and friendly. And also, because Dr. Poulsen is a good man and an excellent ophthalmologist!.

Re
Review №59

Dr. Poulsen was amazing with my son and his eye injury. My son was taken to Valley Children after a baseball hit him in the eye. Dr. Poulsen did not hesitate to come in and check his eye in the middle of the night. His after care was amazing. His staff was all super friendly and helpful.

Ra
Review №60

Amazing. I am only 1 day post-op from Lasik and I am at 20/20 and I was told it gets better. This by far is the most amazing thing you can ever do for your eyes, SERIOUSLY! Dr. Poulsen from Insight Vision Center is skilled, courteous, kind, and such a great doctor. I highly recommend him for Lasik!!!

Ju
Review №61

Top notch staff. Top notch service. Being in the healthcare field myself, I know a great thing when I see it (no pun intended). My LASIK procedure went very smoothly—it’s life-changing! Thanks to Eric Poulsen and his team!!

Re
Review №62

Excellent care and everyone is kind and caring .... i know that i am in good hands for my eye care....

Ja
Review №63

For my vision care, I see Eric J Poulson, MD. This man makes you feel at ease with his manner of politeness and caring for you 100% of the time! His staff is also very caring and they treat their patients with the utmost respect and privacy. Dr. Poulson removed cateracts from both my left and right eyes, then followed up with laser surgery to give my vision the sharpness that I needed.

ed
Review №64

I wound up here after having a terrible experience with one of the other Herndon Avenue mega vision centers.I was assigned Dr. Polson. He was quasi friendly, thorough, professional and competent. The visits couldnt have been more different than night and day.He took care of me and didnt push surgery that the other office wanted to do. I couldnt be happier. I would with reservation, recommend Dr. Polson.

ja
Review №65

I had couple of visits there. Frontline staff is friendly and Dr Paulson is great. I am very satisfied.

Br
Review №66

The entire experience was outstanding. Dr. Poulson is great, precise, and takes care of you as a patient. I had to go back for an enhancement to one eye, but the miracle of seeing without glasses far makes up for re-doing the process on one eye. Great staff, great experience.

Ka
Review №67

Friendly staff and great customer service.

Ji
Review №68

Great center for eye care. Professional, courteous and friendly.

An
Review №69

The Doctors and staff are very pleasant and professional. I recommend them all the time

Ma
Review №70

I had LASIK surgery 2 years ago with Dr. Eric Poulsen and I could not be happier! My consultation was thorough and the staff was friendly and knowledgeable. I have since then referred my mom and dad, my two sisters and their kids, my brother-n-law, and a handful of friends. I highly recommend Dr. Poulsen and his staff for all your eye needs.

Ke
Review №71

I appreciate the friendliness and professionalism of the staff. They are the best.

Da
Review №72

I had LASIK done about a month ago and love the results! Dr. Poulsen and the staff were great to deal with and it was a great experience.

Le
Review №73

I called to make an appointment and they didnt want to go to the doctor that corresponded to me

Information
10 Photos
73 Comments
4.8 Rating
  • Address:1360 E Herndon Ave #201, Fresno, CA 93720, United States
  • Site:https://www.insightvisioncenter.com/
  • Phone:+1 559-449-5050
Categories
  • Eye care center
  • Ophthalmologist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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