It depends who you work with. I had a pleasant experience working with Errol and Army.I would give 0 stars for working with Priyanka. I came in on crutches after 6 weeks with a lot of stiffness, and no experience with PT. She was brusque and impatient with my discomfort and limited range of motion. My session with her lasted barely 15 minutes before she put me on a cold compress machine, and her attitude was clearly that shed given up on me. I had waited weeks to get insurance authorization to begin PT, only to meet a disparaging therapist.Quarantine was starting, and I needed to ask the receptionist questions about Tri-Citys plans - Priyanka came over and cut me off, assuming I was hanging around for too long and giving the staff a hard time. 3/4 times when I call this office, my calls go straight to voicemail - thank you for Priyanka for making my first experience terrible and dreading coming back.When Tri-City closed down for quarantine, the staff who called me was rude. I asked them if they knew of other PT providers who might stay open, and they cut me off with a I sincerely hope not, everyone should be home.Everyone is entitled to their own opinion, but as someone who needed PT to start walking again and do daily functions - that was not the time or place.

Everyone is so nice and professional here!!

I used to get my PT before this new management took over. For years I was going for PT for various ailments. I did not have any ailments for couple of years or so then when I went back to my surprise everyone were strangers to me, the beautiful and very personable receptionist was gone! All I saw were male PT no female to be seen and on top of that, the new receptionist was so annoyed with me because I kept asking where every body when! She was so unfriendly and could not be bothered! I never went back! Im so disappointed the former owner sold this place. Up this day I have not gone to another PT place I having couple ailments that needs fixing badly my doc is insisting I go for PT instead of me trying to bear painI still can manage hopefully find as great as my former PT.

A professional, first rate physical therapy clinic. Knowledgeable, professional, courteous staff, and excellent facilities. Encouraging coaching by the staff provide a positive environment to learn and rehabilitate. Place is always full, which is a testament to the quality at this clinic.

Love this clinic. A shout out to everyone that works here. You are all Awesome.

Very professional happy faces caring therapist

Really work hard and spend time training you on the correct exercises, not a 5 min doctor appointment and see you later.

Did a great job helping mom!

Stay tuned 😳😰😤🙏👍😎

Slow unprofessional arrived 10 min before appointment only for someone who had same appointment time arrived 10 min late was seen before

Love this place,great

Educated friendly staff!

Appreciate the help

Thanks

Good workers if experience is the best Thank you for everything