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Hilltop Physical Therapy Inc.
10504 Wakeman Dr, Fredericksburg, VA 22407, United States
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Ar
Review №1

Kristen at Hilltop PT got me back in tip top shape regarding my tennis elbow. She used dry needling to release the muscle spasms in my forearm and I could feel a difference right away. I highly recommend.

Ch
Review №2

My primary care provider referred me to Hilltop Physical Therapy. I am so glad she did. Owner and therapist Kristen Park has extensive training and experience and a seemingly intuitive knowledge of how muscles, nerves, and tendons cause pain and of how to release them. Her manner and touch are kind, gentle, and extremely effective. Unfortunately, over the years, I have had several reasons for physical therapy. Hilltop is the best practice I have ever encountered. They don’t just assign exercises and keep an eye on me while I do them. They listen to me and have healed me. My range of motion has measurably improved and I leave every appointment feeling lighter in spirit and better in body.

So
Review №3

Hilltop Physical Therapy is indeed a place for quality and caring Therapy. Starting from the front desk personnel to everyone, their respect and courtesy is a 5 star. Both Eileen, Erica and Ms. Christian are great. Many thanks to Eileen for her superb 👏caring, support and understanding. Great job and keep up the good work. 👍.

Ch
Review №4

The VA has sent me here and they have been very patient and are very professional. Well knowledgeable in what they do and really care about the patients. I would defiantly recommend them.

Cr
Review №5

We came in with our 87 year old father after a fall and injury, with a debilitating neck injury. He was left in a state of a locked necked, having to use a walker, and needing to sleep in a chair. After going through a comprehensive treatment with the Hilltop team, he advanced past the walker to a cane, and now back to walking the neighborhood. His life would have been changed without the help of Kristen, Zina, and the rest of the others at Hilltop. We cant thank you enough!

Ca
Review №6

The appointments start on time and the therapists are professional and very knowledgeable.

Sh
Review №7

Ive had Physical therapy here at Hilltop a few times now and I have to say that all the staff there is awesome but Tim is one of my favorites cause hes a great listener when your trying to tell him how your feeling. He works directly on the problem and I always feel good when I leave and he also lets me know what I can do at home also if Im in pain. I would definitely recommend this place and Tim.Sherry S

S
Review №8

Being treated by Kristen at Hilltop PT on and off for the last 5 years, for various ailments and injuries has been a lifesaver! Most recently, I had 12 sessions of PT elsewhere and had had only a 10% improvement in symptoms. After my first session with Kristen, my symptoms were ~75% improved; after the 2nd session close to ~90% improved; and now after the 3rd session, pretty darn close to 100%! This is why I drive 100 miles to see her! She has an ability to evaluate and treat, like none other! All of the staff I have interacted with are friendly, courteous and professional. Kristen is conscientious, caring, and above all extremely skilled at her work. I am truly grateful for finding her and highly recommend Hilltop PT!

Sa
Review №9

Hilltop Physical Therapy is simply amazing! Everyone from the front desk to the therapist are so professional and they truly care about you and getting you back to where you were before your injury. If you are ever in need of Physical Therapy, Hilltop is the place to go!

id
Review №10

Myself and other members of my family have been treated by Kristen over the last several years. She is very professional and knowledgeable. She truly cares about her patients and works hard to make them feel better.

Th
Review №11

I tried three other facilities before I found Hilltop. Other places pushed surgery as the only real fix! Most had limited hours, Hilltop takes appointments up to 6:15pm! Erica is wonderful!

St
Review №12

I can not say enough good things about Hilltop Physical Therapy - Wakeman.. Both Kristen and Zina are by far the very best in their field of Physical Therapy. They were able to address my problem and I really feel much better about myself. Kristen and Zina both showed incredible attention to detail and level of care explaining what was happening and how I was progressing.. The staff was also very professional and friendly. I highly recommend Hilltop Physical Therapy.

Ma
Review №13

The whole staff here listens to their patients. Very attentive and adom to please. My favorite PT here would have to be Erika. From day one she has pushed me and given me advice on how to get better. She is exactly what i need, very assertive and attentive.

JA
Review №14

Highly recommended as the best Physical Therapy business in Fredericksburg. I have been to several different ones over the years and this by far the best. The whole staff is very professional, friendly and energetic. The office is always clean and neat. You are treated with the upmost respect. I have had different PT/PTA work with me, however I have three favorites: STEVE, ZENA, AND ERIKA. These three know the best treatment for my condition, from exercises, massage, heat, dry needles, etc. Everything is explained to me and exercises are demonstrated.

Ca
Review №15

The staff is very friendly. The atmosphere has a homey feeling. My Physical Therapists are very knowledgeable and totally includes you in your care. My Therapist Zeena commends me for my efforts, in doing my exercise. I am so blessed to have Kristen and Zeena as my Therapists. They carefully explain the whole dynamics of my body, and why I am in pain. Then they map out a plan, of exercises and therapy, that will help alleviate my constant pain. Unlike some places, I truly feel that they care. From the Secretaries to the Therapist, they are all Amazing. Thank you 🙏🏽

La
Review №16

I received a work place injury to my back and right shoulder. I had surgery on my right shoulder. My physical therapist Tim has got me back to full extension and 95% pain free.Steven viewed my MRI for my back and discovered a pinched nerve missed by my orthopedic Dr. When I took Steves discovery back to my doctor I got a second MRI where they diagnosed the pinched, slipped disc and spinal cyst! I am forever grateful to Hilltop Physical Therapy for going above and beyond to ensure my full recovery.

An
Review №17

I was referred to Hilltop after years of suffering with pelvic pain. My treatment team consisted of Kristen, Erica and Zena who are all amazing. Each took a slightly different approach and treated the underlying muscular imbalances and nerve impingements that were causing my pain. I thought I would just have to live with it and am so excited to not only be pain free, but left with the knowledge of what exercises to do to stay that way. The office staff and assistants are so friendly and professional. Highly recommend this practice.

P
Review №18

Third visit completed, I know there’s a long road ahead and I hurt throughout the day, I have started doing the stretches and can move my left shoulder more freely. Thank you.

Kw
Review №19

My therapist, Kristen, is fabulous. A true professional in everyway. She exceeds my expectations every time I visit. Shy, the receptionist is always cheerful and pleasant. She makes me feel welcome.

Le
Review №20

I went Hilltop Physical Therapy on Wakeman Drive in Fredericksburg after fracturing my knee in two places and was treated by Kristen Park. I am extremely pleased with the personal care that I received from Kristen. I would highly recommend her for any physical therapy needs you have. I am confident you will be satisfied.

Li
Review №21

Hilltop physical therapy is the only therapist that I will allow to work with me. They are so professional, knowledgeable, compassionate, and completely effective!

Da
Review №22

Had an appointment today and it was very informative and friendly... Very professional but not uptight... 5 stars across the board....normally when Im stretched like that I get dinner first... thank you Erika!!!!

Vi
Review №23

Being treated at Hilltop has been an incredible experience. I came in with undiagnosed chronic pain for nearly 9 years, combined with more recent postpartum issues. Before being seen by Kristen, I have tried everything from other PT practitioners, to cortisone and lidocaine shots, TENS therapy e.t.c.The therapists here are interested in caring for the whole person and looking at my pain from a holistic perspective.Kristen has been able to give me real relief for the first time. She was able to easily find my problem areas and treat them right away, often times customizing my stretching and strength exercises to meet my needs. Her abilities and extensive experience have helped me regain the hope of healing.I am so grateful for the PTs at Hilltop, I couldnt recommend this place more!

Ju
Review №24

Im so grateful for this practice and the physical therapists there! Kristen and Caroline, in particular, have really listened to my needs and are so patient with correcting my issues and restoring my health.

Pe
Review №25

Thank you HillTop Physical Therapy. It took getting into an accident to meet one of the greatest teams in the world. From the front to the back they are the best. I feel better with every visit, in a way I dont wont to get better. Again, Thank you HillTop Physical Therapy.

Ty
Review №26

Love Kristen and the work she has done with me. On my first appt, I experienced change in my elbow and shoulder!

Od
Review №27

I love this place for therapy! I have worked with Erica for almost two years and she has helped me tremendously! I live with chronic nerve pain and she has been very patient with the slowness of my progress. It can be very frustrating trying to figure out the best ways to help me because I am like a maintenance case (I won’t ever recover) but she has made my life so much more tolerable. Her willingness to try some out of the box ideas to discover the best ways to calm my nerveshas really helped! She has spent personal time educating herself with my disease which shows me she really cares about my progress and how I can cope with my disease. My disease makes it difficult to figure out how I am going to feel one hour to the next. I have been in PT so many times over the last fifteen years and this place truly is the best! I have had other therapist at the Wakeman Drive location and all of them have been phenomenal! If you need PT and you want someone who will help you and care about you getting better, you cannot find another place in the Fredericksburg/Spotsylvania/Stafford region!

al
Review №28

Wonderful staff! Knowledgeable and caring I haven’t had a better experience anywhere else. They know what they’re doing and make sure you understand your plan of care. They’re fantastic!

Ri
Review №29

Can not say enough great things regarding my experience with the Hilltop Staff! Unlike some PT offices/therapists that measure and have you do exercises for the session...Leah provided hands-on manipulation to my neck pain area....and explained exactly what she was going to do....and why...prior to each movement or laser pain management therapy. She immediately recognized the underlining cause of my neck pain as bad posture and helped me correct the issue in about 8 sessions. Have already recommended them to my primary doctor and friends. Appointments were always easy to schedule...and with absolute courtesy!

Ma
Review №30

The therapist really engaged my mother in law. She worked with him and we have another appointment this week.

Ch
Review №31

Tim and Zena are amazing i had so much scar tissue and fluid in my foot from surgery and they have gotten it under control fast ....saving me from having to have more surgery...you guys rock!!!!

Ma
Review №32

Helped me with my chronic headaches. If you are on the fence, just go! They can help with virtually anything :)

D
Review №33

Highly recommended as the best customer service and the fredericksburg area . Dr Kim practice is very helpful and results driven.

Ch
Review №34

Hilltop has become like a family. Half my family is seen at this facility and I wouldnt go anywhere else for my physical therapy needs. From the front office staff, to the technicians to the therapists every single staff member is dedicated to making patients feel comfortable and to the healing process. They work with each individual and are so incredibly caring I feel blessed to have them as part of my care team.

Sa
Review №35

Kristen took the time to get to know my issue and come up with a personal plan just for me. Thanks to her assistance I am pain free! Thank you!

St
Review №36

I absolutely loved the care and support I received here. They really get to the core of your issues and help you heal from the inside out. Every therapist that treated me did so with respect and honesty. I would recommend this place to anyone and if I am in need of PT in the future, I will be calling them.

St
Review №37

The office manager Pam is very rude. I do not have a co pay through my insurance but she continues to try and bill me for services that have not yet been processed through my insurance. Also, I called the day before an appointment to cancel due to my infant being sick. Obviously it was not the allotted time frame as you can not plan when a child becomes sick. However it was a day prior to my appointment. I was told I would not be changed a late fee. This was in April now 3 weeks later I am charged a late fee due to being out of town. I am from PA which is only 3 1/2 hours away. I make that trip regularly so being out of town was not the issue it was that my daughter was throwing up and having massive blow outs that caused me not to be able to travel. Even if I was in town I still would not have been able to make my appointment as she was sick. Which ended up being the whole week. The worse part is I actually requested that my doctor from Richmond refer me here as the doctors are great and I went here years prior. However, great doctors will not keep me going to a place where the front office manager is a joke as that is who you see when you first walk in. I would have left immediately if I did not fear I would be charged a late fee again. Instead I was all emotional for my appointment which was pretty much a waste of time as I got nothing out of it as I was so upset.

je
Review №38

Kristen Park is the best PT i have ever had, and i have had several. She is so knowledgeable about injuries and how to fix the problem.

Bo
Review №39

The BEST PT office and PT Ive ever been to. Kristen Park is amazing and has a sixth-sense about the human body. I always feel better from her dry needling, cupping, massage and manipulations. I recommend them frequently to friends!!!

Ve
Review №40

Awesome Staff! Great patient care with amazing results! I highly recommend this Physical Therapy facility! I love ALL the staff from the receptionists, management, to every therapist!!! Compassion and extreme knowledge of care suited for your personal situation! You won’t be disappointed!!

To
Review №41

Truly the best professionals.

Jo
Review №42

I am writing this massage to express my gratitude to Charlotte and the entire staff at Hilltop Physical Therapy. Thank you for the goodcare, patience and understanding during my rehabilitation exercise . The activities and treatment were beneficial to my physical well-being. I feel blessed to have been a patient at Hilltop because of the professionalism and genuine concern for me and my rehabilitative needs. Sincerely, Christine Trippi

Jo
Review №43

Every staff is very kind and professional. They helped me comfortable with relaxed atmosphere whenever I visited. Give many thanks to Dr Steve.

Be
Review №44

The best physical therapists I have ever had. I got a first appointment within 2 days of calling. They teach how and why to do each stretch or exercise so its easy to do them at home. I always see a real Physical Therapist and not just an assistant like at other places. They do a lot of hands-on massage that relieves the pain. Appointments always start on time. I just love this place.

Me
Review №45

A satisfied patient Condel F. wrote Drew is very entertaining while working to improve my flexibility, range of motion and strength. The rest of the team expresses the same qualities and energy!!!

Ch
Review №46

Ive had 2 visits with 2 P/T and already have improvement. Scheduling appointments is challenging because they are booked, with a few holes. Easy access at Snowden with lots of parking. Elevator 😄to 2nd floor. Clean rooms and restroom. 4 stars only because scheduling is hard. They do have a 2nd location at South point and Courthouse Rd. In Spotsylvania.

Ba
Review №47

Friendly staff. And they make you feel welcome

Ma
Review №48

I visited this facility with someone else, not for treatment for myself!When I first entered, the receptionist was very pleasant and ensured that the check-in process was followed. She had us sign in and collected our 💰! She was professional and carried in very small talk until the called back for the session.The session itself was about 45 minutes. There were a range of patients (men, women and children) of all ages during the timeframe I was there. From what I could see, the employees were engaged with the patients, very hands on, informative and great with children!The location isnt very convenient for me personally but they do have another location closer to Mary Washington that isnt quite as pleasant to deal with (which is why we come here). Overall, Id definitely recommend this location for PT!

St
Review №49

You guys are nothing but bullies to me, I never want come back to you ever!!!!!!!!!

Ch
Review №50

They get you moving

Je
Review №51

Great staff

Ca
Review №52

Good professional communicational skilled people so far.

Ro
Review №53

Each one of them has a professionalism. The information on how to get to the appointment is detailed. When the therapy session begins it is individualized to help regain mobility that has been lost. Be patient and find its effectiveness.

Information
15 Photos
53 Comments
4.8 Rating
  • Address:10504 Wakeman Dr, Fredericksburg, VA 22407, United States
  • Site:http://www.hilltopphysicaltherapyinc.com/
  • Phone:+1 540-891-5326
Categories
  • Massage therapist
Working hours
  • Monday:Closed
  • Tuesday:7am–7pm
  • Wednesday:8am–7pm
  • Thursday:7am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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