Appointment and checking using Wahoo was very convenient and exceptional. Staff was very courteous and professional

Great place to go and get medical assistance. I have used Urgent Care for Physicals and other Medical needs. The staff is always polite, understanding and helpful. Highly recommended to anyone who needs medical attention.

Good experience. I made an appointment and although I was seen a little after the time selected it was not too bad. The staff was terrific. Shalleta (assistant) and PA Kim were tremendous. Very caring and professional. Front desk was staffed by a great associate who kept things running and folks informed.

This place is great! I did have to wait awhile today but most every other time it isn’t crowded at all. You can reserve a time and the doctors are great! The really listen to you and solve the problem. The front desk girls and the nurses are very gentle and sweet. I will always choose this NextCare! ❤️

GREAT STAFF! Had an appointment for covid test for one household member but needed to get all of us tested... they were able to test all three of us without having to wait individually. The medical staff were great explaining the results and necessary steps and answering all of our questions!

I did a walk in visit for a sports physical on a Saturday. The wait wasnt long, the facility was neat and clean. The staff was amazing every single person that my son and I encountered. This will definitely be my go to urgent care. I have to travel but I dont mind for the quality of service that I know I will receive.

Fast and efficient, friendly and caring staff.This was my first time visiting this location. I went for a DOT physical.

Had an issue with the mobile sign in,(checked in but it didnt make it to the desk)but a very kind woman at the desk checked me in 30 mins before close because I had been waiting. Was fast and easy otherwise. Staff was kinda and adhered to covid standards.

Everyone at this location is super friendly, professional and efficient. Stephanie was wonderful. Especially Jan’e at the front desk, she is an asset to this Clinic. I was so sick and desperate looking for a place to get an exam and Covid test and she made the process for me as smooth as possible. She is friendly, knowledgeable and cares about what she does. Thank you again Jan’e. I will definitely return if the need arises.

They were wonderful. Fast, courteous, went out of their way to look pricing up for prescriptions which I didn’t ask them to do. Great, compassionate staff.

I am very happy! Front desk is special,unique and amazing. Customer service is 5 star. Clean, organized and peaceful ambience. This is the perfect place for alk your health needs. I congrats Front desk because is the best in the world. Thanks Next Care Fredericksburg,Virginia !

Very friendly, quick and fast! The lady at the front desk is amazing, I watched her handle a difficult client in a professional manner and with ease. Only place I will come for whatever ailments the family and I have. Thank you!

Worst urgent care I have ever been to, and Ive been across the US.Wouldnt suggest going here for anything more than a common cold if you thought it was worse than what over the counter remedies can handle.On top of that they tried to bill me for having blood work done when the nurse couldnt/didnt try. They also just advised I start taking a drug without a blood test. Lastly they said if I wanted the blood test that I had to go elsewhere and didnt even advise me of what elsewhere meant. Do yourself a favor and skip this place. Lets not even mention the time they had me wait before telling me they couldnt perform the service.Wouldnt recommend this location to friends or family, and considering its a chain, be leary of other locations.

Ive been to NextCare for many years and always a good experience. Check-in online is easy and would recommend. I was in and out within an hour for appointment. This time due to Covid most was done from your car but smoothly done. Would recommend NextCare if unable to get in with your Primary Physician.

It was a good visit took under an hour to get it all employees that I Met were very nice thank you

Quickest urgent visit I’ve ever had. Great staff. Helpful. In and out.

The lady at front desk was not friendly at all. When I walked in she literally just stared at me until I broke the awkward silence with “hi?”. Then she asked for my symptoms… as if she expected me to broadcast my business in front of three men in the waiting room. She asked if I had a fever so I lied and said I did just saw that she wouldn’t ask me anymore questions out loud, even though I hinted that it was a rather personal matter. So I went out to my car to fill out the online paper work. That made for an embarrassing experience. Once I was seen by the doctor (who by the way was awesome), I told him about the front desk lady and he helped me address the problem.

This is the BEST Urgent Care I have been to. Kim is AMAZING. Obviously never fun to be sick But knowing this place is always professional and youre seen in a timely manner is very nice!

I am literally writing this as I am standing by myself in the empty waiting area. I have been here for an hour. An hour and have yet to be seen. You would think they’re performing surgery back there it’s so slow. Please find another location. This is ridiculous!

Chrissy and the nurse practitioner made all the difference in my hectic day. Glad I was able to be seen.

The staff was absolutely amazing. I went in for what I thought was uncomfortable and unusual bloating. When I arrived I was seen by the nurse quickly who urgently requested I go to the ER for possible Appendicitis. Her assessment of the situation was accurate and thanks to her I was able to get into surgery before it ruptured.

Was seen while on my lunch break from work for a very sore thumb. No radiology tech at that time...returned later when they were on site. Nothing broken thank goodness!!! Good service...well spaced seating...wait time wasnt terrible. Should i have any issues again...i would return there 😊

U appreciate the fact I was able to get my test done immediately. thank you

I was feeling absolutely HORRIBLE and I first went to the ER but the sitting area was TERRIBLE so my cousin told me to try this location and I did and I am sooooo happy I did! I literally was in and out in about 25 min max! Wonderful customer service and EXCELLENT patient care! Got my results and prescription in all under 30 min! I will NEVER go anywhere else lol!

Janae was great!! She checked us in and informed us of any delays.

I hate to give poor reviews but, I continue get horrible service. I will not be coming back after this post. I had a 9:30am , I arrived late at 9:36am. It’s now 10:20 and I haven’t been seen. I only listed 5 stars so this review wouldn’t get deleted. The customer service is just horrible. They are not organized! I will say that the doctors/staff in the seem to be competent. I suggest going to Patient First!

Wait times are absolutely ridiculous. Front desk woman is terrible at de-escalating guests who are rightfully upset because theyve been waiting 2 or 3 hours for their turn with NO update or valid estimated time... They need another provider in there asap because that whole operation sucks.

I was lucky enough to find Urgent care located off rt17. Not only were they organized, kind and welcoming but they also took me as a walk-in and I was next to be seen! I was in and out in less than one hour!! That’s amazing! The Urgent care staff were all quick, efficient, kind, welcoming and informative. Theirs nothing worse than feeling sick (or having a giant swollen eye) where you need to see a doctor, but Urgent care made this experience the best scenario possible. 5 STAR’s ALL DAY!

My call was answered right away, and arrangements were made for check-in. Waited a bit, but that was understandable. When I was seen, Ms. Bridget was friendly, quick, and knowledgeable. The doctor who saw me was also friendly and knowledgeable. Overall, a pleasant visit, just expect a wait due to high demand.

All of the staff members were very courteous. I was running late for my appointment due to heavy traffic, and they were able to push back my appointmenttimeby 30 minutes without issue. The nurse and doctor were quick, and I never had to step out of my car. I found the whole process to be quite efficient. I would definitely recommend this NextCare office to others.

I really needed help today I dont have a P.C right now and I just need a refill on my thyroid medication. But they man at the front desk told me they cant help me that I need to go to my pc 😒 or patient first 😒 not helpful at all

Used this place a few times. Very quick, very professional staff. Will use again and recommend.

Good people, professional and helpful. They do not make you wait too long.

There was a 2 hour wait but the reception took my information and said she would call me when It was time for me to be seen. She sent me an app so that I could see how many people were ahead of me. The nurse called and said that she would see me when I arrived. I arrived at the clinic she took me back gave me a PPD test and give me complete instructions on when and where I could have it read. Very friendly staff. It was a pleasure to be taken care of there. Thank you Next care. Awesome staff

Call made appt for 230 wait about 20 mins front desk girl very nice doctor was very nice exray lady was nice had to go back at 600 for x-ray witch fine over all very pleased with service will go back if needed

Super friendly staff. No crowds. They’re awesome with communication.

I received excellent and efficient service. Both the nurse and NP were very professional and attentive.

Great experience! Very quick in and out! I recommend using the portal online to schedule your appointment. That way you won’t have to wait! Awesome staff. Always love to see the nurse practitioner especially the one they have at the location at target on route 17 ! She is very thorough and she listens and is just wonderful!

Amazing customer service and super quick to get in

They were efficient and very friendly.

Quick and easy. Staff walked me through everything and were very efficient/professional. Will definitely use again and recommend to others.

One of the best experiences I’ve had at a NextCare office. The staff worked efficiently and the nurse practitioner, Kimberly, explained clearly my next steps. The office reflects covid precautions and the other three staff members I spoke to/had an interaction with were very nice.

I would only say that great staff (all of them) and great service. Thank you sooooo much!!!

Very professional, thorough and friendly. Exceptional curbside service. No delays even though it was raining. Rapid Covid screen with results in 10 minutes. Highly recommend this Nextcare facility.

I had awesome service! Didnt make an appointment and got in and out smoothly. Everyone treated me very kindly and answered all my questions.

Great Staff, very knowledgeable and friendly!

I waited a few hours in my car which is the only reason it’s not 5 stars. Otherwise, all the staff was extremely friendly and they had a lot of good social distancing practices in place: like waiting in your car till it was your turn and people who got tested stayed in their car and a doctor/nurse would come out to them and test them instead of having to waiting inside. They also have a link they send you once you’re checked in to show you how many people are in line before you’ll be seen (which is nice to gauge how long it will take).

This place was amazing, the care was top notch. They made it possible for me to be seen even without an appointment. Thank you so much nextcare

Everyone at this particular location was so friendly and helpful! I was a walk in with my son and the wait time wasn’t bad at all. Thank you all!

I went to get COVID testing. They have very professional and friendly staff! Their clinic opens at 8am.I made sure to be the first walk in since they have no available appointments online to schedule. I was seen in 35 mins. Highly recommend this location!Make sure to see them early. If they are short staff, they will have to close earlier than normal.

I went to NextCare Urgent Care for a Covid test. The receptionist and nurses were attentive and friendly. I was able to be tested from my car, and received results in about 15 minutes. I would highly recommend NextCare Urgent Care to others for prompt medical attention.

Well organized with a very busy front desk receptionist handling everything very smoothly. Good triage nurse. Competitent staff and good answers to questions when asked.

The lady at the desk was really nice and helpful. The Nurse Practitioner was amazing as well.

Very friendly and professional. I would recommend NextCare to anyone who wants quality, speedy, and friendly service. I’m glad I chose to go there and will definitely be back when I need to see a doctor. Also there wasn’t pages and pages of paperwork to fill out. Just one page, and I was a new patient. They accept Medicaid too! Overall, great place with wonderful employees.

Time line from check in to getting swabbed to getting released was better than a different clinic the last time I was covid tested

Staff was friendly and the doctor had a great bedside manner.

The NP at this location is awesome. Have always had a great experience with her. She listens, and she knows what shes talking about. Shes quick while still being thorough and compassionate throughout. I have my own license, and when youre bringing your children in you want someone like this taking care of them. The front desk staff and triage nurse were nothing but kind. There is a reason I keep going back to them. Lots of times urgent care facilities seem to shove you in and out and youre left feeling like what just happened. Not here.

Nurse was very nice! Doctor was incredible! For how busy they were a d rushed they were shockingly nice and fast!

Exceptional customer service and attentiveness to requested services. Friendly and kind.

Clean & Professional! The lady at the front desk was a huge help even with the heavy flow of people coming which I even thought was pretty hectic. She held her composure and processed everyone in a timely manner!

Next care used safety precautions and took good care of me. The nurse and doctor were pleasant and answered all my questions.

From the moment I walked in I was greeted with friendly staff and a very clean facility. Im impressed with the whole staff. They made me feel very welcome. Definitely will come back to this facility

EZ in EZ out.. very convenient EZ PCR testing

This location of Nextcare location at 15 S Gateway Dr# 101 Fredericksburg is wonderful!!! The staff is kind , understanding and compassionate! This is my 3 time there and same excellent service each time !Would highly recommend !!!!

One of the best places to seek medical assistance. I has seen by one of the kindest nurses and doctors. Thank you for being sensitive and caring.

I have usually had great experiences at this clinic, that is why I chose to go there today. The front desk staff were very polite, courteous & professional. The NP Kimberly was Amazing! However....the male triage nurse Joe was quite rude, rushed & in my opinion unkind with no regard to my feelings as his patient. Being the kind of person I am; I’m giving him the benefit of the doubt that he was just having an off day and hope he doesn’t treat all of his patients in this manner.

My recent experience at our local NextCare Urgent Care clinic went well. Office manned by professional health care personnel, which appeared clean and well organized. I received my C-19 test results immediately; Negative. If I had anything negative to comment on, the test results was not provided to me e.g. a document in hand. I didnt think to ask for one prior to leaving,... basically my fault.

Efficient receptionist just not very friendly. Wait was long to get into an exam room but I guess that’s expected. Doc was good

The staff and nurses were the absolute kindest people! My kids and I were a little nervous to get tested since only hearing how uncomfortable the Covid test was, but the nurses were so sweet and accommodating to my boys. They were very informative and willing to take the time to answer all my questions. I would absolutely recommend this urgent care.

Staff was very friendly and helpful. I can recommend this clinic.

I went here for my daughter’s sports physical. The wait wasn’t too long and the staff was very courteous.

Everyone is so nice. Your in and out quickly. Place is clean. Recommend anyone to go there.

Very quick service, professional and friendly people.

We went to NextCare Urgent Care for a Covid test. The receptionist, nurse and Doctor were professional and friendly. We were tested from my car, and received results in about 15 minutes. However, signed in online at 10:38 am, arrived at noon and did not receive the test until 3:00 pm. We sat in the parking lot for over 3 hours. It would be helpful if they could assign an appointment time or at least a timeframe to avoid the miserable and unnecessary wait time.

What a great experience! Staff was kind, patient, and quick with our family and check ups today! Will be visiting this next nextcare urgent care from now on!

Everyone was extremely pleasant and efficient during our entire visit. Would recommend to anyone needing medical assistance.

Staff was friendly and courteous I did not have to wait long to be seen. When I was seen by the NP it was thorough. I appreciate the fact that the staff value your time. I would definitely come back again and tell all my friends what a pleasant experience I had.

The staff was friendly and the medical team actually had “bed-side” manners and was personable. I also didn’t have to wait long whatsoever to get seen.

Awesome experience every time I’ve had to go here for pre-employment drug screens. Always friendly and quick!

This is my new go-to spot when I dont feel good the staff there was very friendly very helpful explained everything I love the technology they have to check in and keep track of your appointment

Fast, easy, quick and really nice experience!

Prompt check in and assessment. Great care from the nurse practitioner. Caring and professional. Everyone in the office made this a good visit.

Waited two hours for nothing. Just to be told to see my regular doctor. Should have never came here again after seeing Kimberly the first time and being told nothing is wrong only to go to patient first later that night for a second opinion to be told I had severe mastitis and that it’s very serious and was extremely noticeable (red, hot to the touch, low grade fever) and should never have gone untreated. I knew when I saw Kimberly it was a waste of two hours. Won’t ever go back.

Super friendly & helpful staff! Overall, great place!

Was fast and easy! We were in and out. Staff was excellent with my son!

Very friendly atmosphere and staff they take the time needed with you and tell you the truth and treat you just in case you have something before you even get your results. Highly recommend

If I could give them more stars I’d give them all. They are amazing from nurse practitioner to receptionist was nothing but amazing service from ALL the staff. They were very understanding and accommodating for me. I messed up my back; did not rush me to get to room or out of the room they opened door for me as it hurts. I didn’t even have to ask the receptionist just did it. Very understanding about back pain. Good patient education, never talked down. I wish I could use them for a primary care. I received better care from here than my own primary care. A big THANK YOU to them

While there was a 2 hour wait for service to get a COVID test, the staff were very kind and gentle. They took time to be thorough and thoughtful, actually prescribing a medication I did not know existed to alleviate symptoms I had which likely are not COVID related. My pharmacist had the order almost ready by the time I got there. I would recommend them highly!

My visit was very pleasent!

Clean, efficient, caring and professional.

They were incredibly kind and caring. I was diagnosed with the flu and they seemed to genuinely care. What a nice feeling when i absolutely felt awful. Thank you to each and every staff member... everyone was top notch!

Awesome place, takes a bit to get seen due to Covid but they’ve always been really great. My go-to spot!

Always great service. Never wait too long and always treat us well!

Great customer service and very friendly staff.

I bring my entire family here when needed. The NP, Kimberly, is AMAZING! I’m not much of a fan of the Doctor that I’ve seen there before she wasn’t very patient with my child and rushed through everything. If it wasn’t for Kimberly Beasley,NP I wouldn’t continue to use them for my family’s care.

Good service, nice staff

Great and caring Staff and Doctors!!!

The staff was very friendly and knowledgeable.

I am feeling sick and they took care of me.

Not sure if they are good enough for urgent care. Probably more like trivial care would be more apt.