user
Franklin Back & Joint Care Inc
38 Pond St Suite 206, Franklin, MA 02038, United States
Appearance

Comments
Sl
Review №1

Once I was done shoveling snow after the last storm, my back felt like it was on fire. After a quick call to Dr. Mark, who saw me that day, I felt like a new man. I usually dont notice these things, but the office was very clean and fresh. I could tell they take cleanliness very seriously. Dr. Mark performed his magic and I have been great ever since. I will make another appointment to make sure I stay that way. Thanks Dr. Mark

Jo
Review №2

Very thorough examination, did all the right adjustments, and loosened up the tight muscles. I finally woke up without any pain in my neck.

Am
Review №3

Ive been going to Franklin Back & Joint Care Inc. for just over two months now. The staff are wonderful, and Dr. Mark is very thorough in both his work techniques and explanations. You can tell he truly loves his job and helping people. I highly recommend this practice.

Ga
Review №4

New Patient with a right sided SI joint issue. Dr. Markis persistent to find the issues using his strong upper body and a great set of tools to get you the relief you need. He is a hands on chiropractor that I needed.I am without a doubt 100% confident that I have and will continue to receive the best possible treatment. I have found the ultimate chiropractic Guru!!!!!

Mi
Review №5

Doctor Mark is the real deal. In October 2019 I suffered a debilitating injury to my left shoulder. I gave it a couple months to heal on its own and it did improve slightly but I was still in constant pain at rest, and more so when engaged in physical activities. Quality of life not good. Golfing out of the question. Orthopedic doctor suggested need for rotator cuff repair surgery. I didnt want any part of that, except as a last resort, having heard so many stories of bad outcomes.Then I gave Dr. Mark a try. What a great move that turned out to be! Drastic improvement right from my first visit. I was amazed! He treated my shoulder on a weekly basis for approximately 5 weeks. By then, I had no symptoms whatsoever. I returned for a few follow up visits every six weeks at which point we determined together that I didnt need his help anymore. That is, until my next mishap...In August I strained my right shoulder joint. Kept getting worse. Different than my previous injury but same result. Pain discomfort and limited motion and loss of strength and flexibility. I procrastinated going to Dr. Mark due to covid. Finally I did go see him months later, this past January and he fixed my shoulder in one visit.I highly recommend Dr. Mark based not only on his successful treatment of my issues, hes obviously great at what he does, but also its clear that hes very passionate about his work too. He is very professional and an excellent communicator. What more can you ask for from any doctor or healthcare professional? .. somebody with a very high level of expertise, who loves their job and cares about doing a great job for you and gets the results you need. That describes my experiences with Dr. Mark.

Ma
Review №6

Was able to get in quickly. Team did great job relieving my pain points in lower back

Sa
Review №7

I had excruciating back and neck pain over the weekend. I called the office on Monday and got an appointment same day. The office was very accommodating and Dr. Mark was excellent. I can move my neck now and I feel amazing. Thank you!! I would recommend anyone and everyone to Franklin back and joint care!

Su
Review №8

After one session I can already feel a difference in my back and neck. I woke up this morning feeling rested and less tense and I’m looking forward to my future visits.

Pe
Review №9

I’ve been a client for over 10 years, going back to prior ownership, getting maintenance every 5 weeks or so. To me this is another important piece of the puzzle of wellness. Dr Mark and his staff are very professional and I feel very safe when I get my adjustments.

KP
Review №10

Franklin Back and Joint Care Inc provides excellent chiropractic, joint, and muscle soulutions for problematic back, neck and joints.

Ma
Review №11

Dr. Mark is incredibly talented. My shoulder has endured years of physical therapy with no success. Just a few sessions here and I can confidently say I am back on track with my workout goals again. Highly recommended.

Mi
Review №12

I have been going to Franklin Back & Joint for several years and leave feeling so much better and have found great relief

Mi
Review №13

Dr Mazz is awesome. He took care of my back pain in 3 visits!!! Highly recommend Dr Mazz

Da
Review №14

Always brings relief.

Jo
Review №15

With chronic pain in the hip which radiated down my left leg, Sciatica would be the most logical diagnosis. When I saw Dr. Mark Mazzuchelli I learned that my condition was much more involved , requiring an array of treatments. I felt immediate relief after the first treatment and continue to improve under Marks care. You will not encounter a more thorough, patient friendly Chiropractor who takes all the time necessary to diagnose and treat back, joint and nerve problems. Mark loves what he does, using every possible treatment option; including manipulation, acupuncture, ultrasound, electronic muscle stimulation and Holistic therapies. If you visit him, I believe you will be quite happy with the results.

Mi
Review №16

Awesome treatment been going here for about 20 yearsFriendly and personalHighly recommended

Je
Review №17

Had my 1st visit yesterday, feel 10X better already! The staff was super professional and the doctor I saw was awesome. He was very understanding and actually felt like he heard what I was saying. I havent had a chiropractor stretch me before, which made a huge difference in my range if motion. And the muscle scraping(not as scary as it sounds) was made and immediate difference in my next and shoulders! Even the girls I work with actually noticed a difference in how Im moving today. Have another appointment next week! Cant wait!

Da
Review №18

I could barely hold my head up, the pain in my neck & shoulders were excruciating. Dr. Mark adjusted my neck & back, always explaining everything. Dr. Mark used the Graston technique on my shoulders & neck, he discussed the use of the blades, all the muscles & the benefits. After 1 visit, I felt relief. He spends the extra time to assure you understand & gives recommendations for a healthy lifestyle to prevent further injuries. The staff are all friendly & helpful

Be
Review №19

Dr. Mark Mazzuchelli has been very accommodating taking care of my back issues. I began with him a few months ago when I could barely walk or stand up straight without severe pain. Dr. Mark fit me in, diagnosed my problem, and began treatment in a skillful and gentle manner. He and is staff are very kind and friendly. I would recommend Dr. Mark for any and all of your chiropractic needs.

Ma
Review №20

Mark is an excellent chiropractor!! He goes the extra mile and is very sweet and personable.

Mi
Review №21

After years of back and neck pain and trying multiple different local chiropractors and got zero relief I was ready to give up with chiropractic adjustments. Dr. Mark found that the other Drs weren’t even treating where my actual problem areas. After one visit with Dr. Mark I had a lot of relief. By the third visit I was pain free when I walked out the door. This Dr. is professional and knows his stuff and is about making his patients feel better unlike some of the others that are just in it for all the money. I am extremely happy to to have found Dr. Mark.

Be
Review №22

Astute to my thoughts Attentive to what would help me. People told me a chiropractor would help. I didn’t see the connection. But thank god for that advice. Dr. Mark made a world of difference in one appointment. Thank you.

As
Review №23

Everyone in the office is kind and personable. I finally have real relief from neck pain and migraines after other doctors tried pills, shots, surgery for years that were never a long term fix. He really listens to you and offers advice. The help I have gotten here is invaluable!

Je
Review №24

Ive been coming here for a few years with breaks in between. A few years back I was seeing Dr. Julian and he was great, but with coming back, Im now seeing Dr. Mark. Hes awesome. Hes very caring and listens to what problems/pains youre actually having. Hes been trying different techniques and theyve been great. Hes been doing the Graston technique on my necks and its really helping. Hes also done it on my lower back. The receptionist is very nice as well. Great place.

Ju
Review №25

Dr. Mark does great work very personable. He really cares about about making you feel better. Great doc, I highly recommend.

wh
Review №26

Franklin Back and Joint Care helped me when a pain specialist could not. I cannot praise them enough for the relief I get after each appointment.I would like to thank them for taking excellent care of me.

Je
Review №27

Dr. Mark is great at dealing with sports related injuries as well as general wear and tear concerns. He keeps my back aligned and tries different approaches and techniques depending upon my symptoms (unlike some chiros who just do the same lock-step manipulations no matter how you are feeling.) Highly recommended.

Di
Review №28

I have been a patient at Franklin Back & Joint Care for about 8 months.Dr. Mark Mazzuchelli has treated me for low back and leg pain, plantar fasciitis, carpal tunnel and a shoulder injury. Dr. Mark is very knowledgeable when diagnosing a problem due to an injury or over use. Dr. Mark has an amazing ability to relieve my pain. He is understanding and always listens to what I am saying. Dr. Mark is always optimistic and confident about his treatment plans. Dr. Mark is a great teacher regarding exercise and stretching that I can do on my own.Many people do not realize how chiropractic care is a holistic approach without drugs or surgery.Dr. Marks Office Administrator, Nada, is very smart and has a wonderful way with people. Nada must have many responsibilities that I am not aware of but for me she always has answers to my insurance questions and will schedule or change an appointment for me and is always willing to help in any way she can.I am happy to be a patient of yours

ma
Review №29

Dr. Mark is an excellent chiropractor. He has always been able to diagnose my problem and relieve my pain. He uses various techniques. In addition, he listens to your complaint and is extremely personable.Narda is very professional and certainly knows her job. She has worked here for years. She has done private pay for me as well as insurance, industrial accident forms and calls and now Medicare.I spend half a year in FL and wish I could find a chiropractor as competent as Dr. Mark.

Er
Review №30

He made a great first impression!! My first time seeing him was amazing, calmed my anxieties and made me very comfortable. Cant wait for my next appointment!

Br
Review №31

Relaxed but professional environment. Dr. Mazzuchelli and his team expertly address patient pain management using advanced tools and techniques. Highly recommend.

Ma
Review №32

I am a regular patient of Dr Marks. He always takes the time to listen to my questions, comments and concerns, then takes appropriate steps to attempt to remedy aches & pains.

To
Review №33

Just started getting treatment at this office. It has gone very well so far.

Br
Review №34

New to the area I discovered this office online and started my chiropractic care with Dr. Mazzuchelli over the summer. He was able to provide some relief for my headaches with his adjustments. The reason for this rating is not a reflection of his abilities to care or treat patients. This rating is due being charged for services that I did not receive and the lack of professionalism from the front desk administrator when I brought it to her attention. I believe the woman’s name was Nadia she is the sole reason why I will never return to this office for medical care. When I initially brought it to Nadia attention that my invoice appears incorrect due to being billed for 2 consecutive visits on 2 consecutive days I explained that each time I visit I pay FULL cost before checking out or leaving the office (as you would do after receiving medical care at any office whether copay or out of pocket) Although I was sure I made a payment for each visit she persisted and I said that I was not billed for 2 visits consecutive,explained I would check my bank statements and all her back. She responded with an abrupt “yes get your evidence “ which I though was strange but didn’t give it much thought. Weeks past I called and I informed her of an definite I accuracy she progressed from her prior abrupt tone and verbiage to argue and even ridiculed me by actually laughing at me over the phone. She took her scoffing much further when she said “ Are you saying the we billed you for care you didn’t receive?” When I replied with “yes “ she said “ Now that just didn’t happen” adding “you signed the iPad when you came in, we have your signature” mind you this entire time I never came in on the contested day we ended the call with Nadia stating the she would send me all the information from the doctor’s records to disprove my claim. I received a call hours later from the doctor himself explaining that there was some glitch in their system. When I explained how reprehensible Nadia was and how she belittled me he then defended her by saying that she was just looking at the computer. (As if this was to ameliorate the situation) Its not the billing error that upsets me it’s the mockery and the lack of decency from a receptionist who failed to extend an apology after blatant ridicule. The way thing a patient in pain needs when seeking care is a pretentious secretary treating you like are incompetent or feckless.

Mi
Review №35

I have going to the office Since 1998 Dr. Mark. Knows what he is doing. Thank you

Pe
Review №36

Dr Mark is Amazing and has helped me out with professional sports medicine techniques that are state of art im so greatful to have him to look after my back and joints

Co
Review №37

Great visit with Dr Mark. Really knows what to do to give you relief from pain. I do not like taking medication for pain. I am pain free now!!!

Je
Review №38

When I need adjusting, have pain, or muscle strains, Dr. Mark is my go to Doctor! His holistic approach matches my life style. I no longer have rotator issues! Hes the very best!

Ju
Review №39

Great chiropractor. The adjustments give me relief from my neck and back pain.

Mi
Review №40

Excellent and thorough chiropractic care.

Ch
Review №41

Does a great job, if you are in pain see Dr. Mark!

St
Review №42

Dr. Marks use of the Graston tool helped with a seemingly permanent injury of mine.

Lu
Review №43

Great job, great people

Information
19 Photos
43 Comments
4.9 Rating
  • Address:38 Pond St Suite 206, Franklin, MA 02038, United States
  • Site:http://backandjoint.net/
  • Phone:+1 508-528-7616
Categories
  • Chiropractor
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations