Our mother spent the final year of her life at this facility. We were initially impressed with the care that she received but unfortunate incidents began to happen which changed our opinion. First was the stealing of money from our mothers purse. We found this very surprising as she would never let it out of her sight. At first we thought she might have misplaced the cash but then realized that theft may have been involved. We then planted a hundred dollar bill in her wallet and within a week it was gone without my mother knowing. At this point she was beginning to go through dementia, I believe one of her care workers took advantage of her.Another major issue was the wrongful accounting that I discovered. Over time i realized that the numbers did not add up. After confronting the administration and presenting numbers our mothers account was credited approx. 3000 dollars.My overall impression with the organization in Franklin was not very good in the end. I believe the warm welcoming feeling in the beginning was basically a sales pitch. It is a very expensive facility, I realize that a large, clean and multi-programmed facility has to be these days. I was just very disappointed in the end by the theft and mismanagement of our Mothers finances and the lack of communication by management and staff.

My mother spent the last year of her life at Benchmark in the Harbor program and for that we are eternally grateful. Right at the outset in her first days last January, she was made welcome and comfortable with the transition from living with her husband of 68 years to living in a whole new community at the age of 90. Throughout her journey, Benchmark staff made all the necessary adjustments seamlessly and provided guidance to my father and me with all the steps along the way. Benchmark was with us at the end, offering support and comfort, making it abundantly clear how much they genuinely cared about my mother and how her life there had left its mark. Truly a remarkable place with which I will likely remain connected. Thank you!

Benchmark has a very clean and well-run facility. The food was very good and the residents all seemed happy and well-cared for.

Very caring people take care of those folks in need. Wonderful to see the interaction of workers and clients.

Only been there for visiting but looks nice and a clean.

Great place for the elderly.friendly staff

Friendly staff