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Team Enoch Arlington
8940 Creek Run Rd, Fort Worth, TX 76120, United States
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ma
Review №1

I cant say enough about how great Team Enoch is regarding HVAC replacement.Their pricepoint is no nonsense and better than anyone in the area for the exact same devices. They were one of 5 companies I consulted, and beat them all.Ivan and Ricardo were great on the install, and left my AC closet and compressor areas cleaner than before. The install was very clean and done with care. All of this done in about 6-7 hours.The owner Miles is straight forward and very informative.I would say the only thing I had to worry about was waiting a few days because they were extremely busy. But as the saying goes, good, fast, and cheap. Pick 2. I am glad I went with them.

Ly
Review №2

Communication and integrity was severely lacking with this transaction!! I researched many companies and ended up selecting them because the representative I spoke to CONVINCED me that the other company I initially sent to my home (to clear a clog) was going to overcharge me by hundreds of dollars. After my continued research, I informed the rep I was quoted $1300 to do the job with a competitor. After I sent the rep the quote, he agreed (in text/writing) to match the price. I discussed needing video footage for reimbursement and told the rep I would schedule/push the timing of the job out until the footage was reviewed. The video was completed and I paid team Enoch the $300 fee on Oct 8th. Life happened, my father had a stroke that week and I have been at his bedside for most of this month. I call to schedule the appointment for the work today and was sent an updated quote of $1780 a price jump of 27% in less than 30 days?? WHAT???? The first company was charging me $2,167 for the camera work and repairs. Hmmmmm... feels very much like bait and switch today as the net difference is just $87. My family owns a construction company and our quotes are good for 30 days. I dont have the time or bandwidth to do additional research at this point in time so will move forward to ensure my tenants are fine!! The only message back to me from Team Enoch was unfortunately prices keep going up, just let us know if youd like us to come and install for you. JUST WOW!!!It would have been nice to receive a phone call from the rep that made the original commitment rather than receiving the abrupt...take it or leave it e-mail about prices continue to go up. There were many in person phone calls when we were originally discussing price matching. This complaint is about customer service professionalism and integrity not about Team Enochs actual physical work product.They decided they could not work with me now or in the future because I posted an unhappy review.

La
Review №3

TeamEnoch replaced my old air conditioning and heating systems, and the work they did was so good it borders on the unbelievable. Two very professional technicians showed up exactly on time, worked for 11 hours straight in really horrible conditions (a cramped attic in 95-degree heat) and did the whole job in one day! To top it off, their company’s price for all this was significantly lower than other estimates I had. This is a great company. I can see why they have won so many awards.

Ga
Review №4

We used Enoch before for some electrical work and were happy with the result, so we decided to get them out for our AC issues. Greg was the tech who arrived. He was prompt and professional. No one wants to hear bad news when it comes to repairing a major appliance, but he was a straight shooter and very personable. I spoke with Denise in dealing with with my AC issues. She was courteous and very pleasant. The customer service at this facility is on point. Positive experience all around.Update:Greg (not Gary!) and Brent came out to fix my AC and between the two of them they knocked it out in no time at all. I appreciate the care and efficiency they had in repairing my unit. Yall need to give these pros a raise. They did an amazing job!

Wa
Review №5

I’ve yet to have a bad experience with Enoch. I’ve recently had both of my 20 year old AC units replaced by Enoch. Their service techs know what they are doing. Unlike some of the AC companies we had used previously.

Ra
Review №6

They added Surge Protectors to main panel and AC units. I felt they got the job done quickly and charged a reasonable rate. I was able to get a free quote by sending a few pictures and describing the work to be done. The job was completed to my satisfaction. I would definitely call them next time I need electrical work.

Ma
Review №7

Armando was so efficient and such a nice man - I absolutely love the under cupboard lights he put in plus the light in the niche. Five stars to Armando for a great job

Sa
Review №8

Warning warning warning! Don’t deal with this company, RUN AWAY!!! Team Enoch is at least to say horrible! This company caused us a very painful experience and property damage which was confirmed by two different contractors. They installed the HVAC, and exactly after 24 hours it started leaking condensation water into the interior wall. Turned out that they blow the bathroom vent pipe lose inside wall and never tested it to make sure it’s functional. The same pipe they broke lose was used for very long time without any issues. More lever there were other vent pipes next to it that were brand new to use if they would have verified that they broke it. We understand that accidents happen during installation but our shock and disappointment was When we called the costumer service and explained the damage they caused to our property! Denise in costumer service answer was “ Do you wanna a free plumbing repair?!” shame on you Denise! Someone like you should never work in a costumer service. Karma will get you back! You may not always be able to help costumers but you should at least show some respect. We paid this company over $9000 and they caused us property damage!We could of course not trust them anymore and hired a contractor to fix the leak. I encourage you who are considering this company to run far as far as you can and look for another place, not all saving are good saving! We regret so badly that we did not read the negative reviews because they’re true! We assume that the positive reviews are paid because this company from our experience can’t either perform a good job or show respect to their costumer. We encourage you to look the complaints at Better Business Bureau. You will be shocked how bad this company!! The owner of the company, Miles, has serious attitude problems, no room to talk about it here. We will spread this review on every platform, neighborhood, family and friends to save people from having painful experience like we ours.

Se
Review №9

We’ve used Team Enoch for several years. We heard about them through a friend after much frustration with other companies. They are always fair, friendly, and do everything they can to get to us in a timely manner. Great people to do business with and I appreciate their service. Our house was hit by lightning yesterday, all systems are up and running today!

Ma
Review №10

Very professional and knowledgeable. Armando showed up on time and knew exactly what to do. Educated me on how it will all work and made short work of everything. Couldnt have asked for a better installment professional.

Je
Review №11

This happened in the Feb winter storm this year. I called and got the quote on Tue while the plumber came in on Sun, so this is definitely not an emergency call; and I was just asking how much if the plumber could check on my dishwasher while he was here, which is not an emergency call either given the timeframe. If she had said that its emergency call, I wouldnt have asked the plumber to do it at all because its a minor problem. Then I got an invoice of $200 for less than 10 mins of checking of the dishwasher as if this is an emergency quote. Also I was told that later I am not qualified for financing as I was told during the initial quote call. Another discrepancy! The owner also claims that he was doing me a favor. Please dont claim that as 1st the fee wasnt that low 2nd I felt that I have been rubbed as I was charged for $200 for basically nothing, let alone that this all happened during a winter storm that I was out of hot water for 1 week while every decent people has been trying to help each other. Definitely wont ever use/trust this company again!Please dont contact me again. The $200 was waived when I told the owner that I am not gonna pay something that I was not supposed to pay and I WOULD LEAVE FEEDBACK EVERYWHERE I CAN, then the owner said to waive the $200 and never in business again. Yeah, I dont plan to work with you ever again. However I am not gonna be treated like this (If I slapped your face for nothing then say sorry, are you gonna be ok with that?) and do nothing. Customers need to know what kinda business this as.

Br
Review №12

From quote to completion Enoch was by far the best experience I’ve had with AC companies. They installed 2 American Standard units for me in the same day. Very professional and the best price of any of their competitors. All of those big guys that advertise every morning we’re 2x the cost! By the way had them install the Halo LED air purifiers and they are amazing! Thank you Enoch.

Jo
Review №13

Good quality at a great price.

Ho
Review №14

Fantastic customer service! Quality install of my new hvac system. Took care of my needs at a great price. I absolutely recommend this company.

Gr
Review №15

It is never the problem that makes you mad, but how a company responds! I had a water heater installed and the very next morning, our showers were cold and the pilot light was out. The pilot light should not have gone out within 12 hours of it being installed. I called around 8 am Saturday morning and by 10 am, I had a plumber at my house - that is quick service! In addition, there were issues with the bill and after a couple of pleasant emails, the situation was resolved to my satisfaction and I paid the bill. In addition, someone from the office called me to discuss the bill and he was extremely pleasant as well. Again, problems always come up with things that get done around your house and your feeling towards that company is how a company responds to an issue, rather than the issue itself.

No
Review №16

I called several electricians in the area and Jeremy at Enoch had great knowledge about what I needed, showed confidence in helping me, worked with my scheduling, and was upfront with all costs. It was because of these clear responses that I have chosen Enoch to complete my electrical project needs!

Je
Review №17

I replaced my old water heater with a tankless water heater. I absolutely love it! Team Enoch had the best prices and the plumbers installed the new unit quickly.

as
Review №18

Unlike any other plumbing experience I’ve had. They showed up exactly on time for a medium sized project over 3 days. We walked through all the work and got right to it not wasting any time. Everything about their work was transparent and detailed. They did excellent and spent time answering all my many, many questions (I like to know how things are done and why). Rene was the tech I dealt with and highly recommend. You know it’s a good company when their employees speak highly of their owners unsolicited.You don’t have to pay inflated plumber prices to get high quality work and service. You just have to find them. I’ve already used them on another property with the same consistent experience.Asa

Ri
Review №19

I run a car wash here in Plano Texas. I have used Enoch for electrical and plumbing 3 other times. They have always done good work and were punctual and professional, until this last time.Thursday 8/13 I called about a leak on the main by our street. I was told the earliest they could get out was Tuesday. Wanting to give them the business because, in my head, we had a professional relationship established I told them I would wait for them to come fix it.They never sent anyone out to look at the leak to see what was required. They never called with questions.So for the past 4 days I have been wasting water in waiting for their crew to come fix it.Tuesday rolls around and a single guy shows up, I am curious because I told them the leak was underground and they will have to dig to it, and he looks at it and tells me he cannot fix it.So I call Enoch and they tell me there is nothing they can do. They “didn’t know the scope of the job” when I told them exactly what the job needed when I spoke to them Thursday.So they pretty much lost a good returning customer because they have an internal communications issue.So now I have DNA plumbing coming out, same night have you, to fix what Enoch could not.A week ago I would have verdantly recommended Enoch. Today, I would not.

Ma
Review №20

OUTSTANDING! Quick response. Called when they were on their way. Friendly. FAST (Saving me money). Very knowledgeable and professional. My technician was Eddie, and he was AMAZING! I am so very pleased with ENOCH!

K
Review №21

I just searched up 5 star reviewed plumbers on Google and found Enoch.I called them and unlike other competitors, they gave me a quick ballpark estimate of time and price. And after a few minutes of speaking was able to set up an appointment.The plumber, Brian was extremely polite, professional, and kind. Very knowledgeable of procedures and compromised plumbing areas in the house. And was able to get everything taken care of in a couple of hours. I highly recommend Brian with Team Enoch at Arlington tx.

As
Review №22

The team at Enoch has been great to me over the past year. From helping me decide about getting a new AC system installed to most recently helping me when I installed a new thermostat (incorrectly). Greg was able to help me out over the phone for no charge & got the problem fixed. I will continue to come back to them over & over because they genuinely care about their customers & not just about making money.

El
Review №23

I always recommend Enoch Electric to my neighbors looking for affordable quality work. This company has come through for my family when we needed major plumbing and AC repairs, once even working very late into the day until the problem was fixed.Excellent service across the board, from initial call, to dispatch, to the follow-up communication. You rarely see that level of customer service anymore. Technicians and office personnel are knowledgeable, professional and responsive to customer needs. Highly recommended!

Re
Review №24

The Enoch Team did a great job. They installed two new AC units thoroughly and quickly. Their team is professional and did a great job. Thanks Enoch!

Su
Review №25

Enoch is fantastic in everything they have done for us! We have used them for electrical and plumbing so far and on several occasions. If I could give them more stars I would. I can’t say enough good things about their workers, their punctuality and their professionalism. You cannot go wrong with this company!

La
Review №26

We had a leaking water heater and they were able to send out a plumber with very little warning. Juan arrived on time and had everything taken care of within no time. We ended up replacing the water heater and were very happy with the price. All around class act from Team Enoch. They will be our only call for plumbing, HVAC, roofing, and electrical from now on. Make sure to ask for Juan if you are having plumbing work done!

Sh
Review №27

Highly recommend Enoch Electric Water & Air!! We’ve used their services for a variety of jobs, at multiple locations (electrical, plumbing and AC!) and now will be using their roofing services too. The staff are competent, knowledgeable, honest and their prices are very competitive. Seriously can’t beat the quality and price you get from these guys!!!Thank you Team Enoch for addressing our needs promptly, professionally and efficiently! You’ll continue to be the place we call when we need one of your services. Five stars all around!

ch
Review №28

Brian was great! He arrived right on time and finished the work quickly and professionally. Friendly and professional. The company was very responsive and made the process very easy. Solid employee and a great company! Highly recommended!

Si
Review №29

Reached out to Team Enoch to install new ceiling fans/remotes and add remotes to existing fans for our new home and could not have asked for a better experience. Very responsive and customer service oriented team who did a great job on the installs. Pricing was a great value too. Highly recommend them for any services you may need!

Ph
Review №30

I recently hired Enoch to take care of replacing my HVAC (condenser, evaporator, blower motor, heater, etc), my water heater, and my roof during a major remodel of my home. I shopped around a good bit, but theirs was the best bid in terms of both quality and price. I had lots of questions, and the owner and his workers were very patient with me in answering them all. They did a great job with everything. I highly recommend them!

Ro
Review №31

Team Enoch was responsive to plumbing request. The plumber cleaned faucet in master bedroom increasing water flow and recommended future changes to shower handle. Thanks for a job well done.

St
Review №32

Enoch installed a new hvac system in my house. Everything went smoothly.

Pu
Review №33

When our a/c unit started leaking we knew exactly who to call. Team Enoch.We have used them for electrical and plumbing so we already knew the great service we would get!Greg called us when he was on his way, which we always appreciate. He checked everything out, showed us the problem and talked with us about possible options. He even called back the following day to see if the problem was back.Team Enoch is always professional, knowledgeable and always a pleasure to deal with. They really go the extra mile for their customers. We highly recommend them!

b
Review №34

The entire staff from team Enoch is professional courteous and helpful.Greg and Jose were on time did a great job listened to my questions and were very professional and caring about the neat clean work they performed. .Denise has also been helpful also.Miles and the entire staff are old school about customer service. Thanks again to all of you.

De
Review №35

Enoch was awesome though the entire process. Had to reschedule appointment and they were extremely easy to work with. Tech’s were all on time and done quickly with high quality work. Couldn’t recommend them highly enough.

Bi
Review №36

Brian, the technician from Enoch was right on time. He was very professional and friendly and took the time to show me the differences in the unit replaced and the new unit as well as pointers on symptoms to monitor for moving forward. He was also very thorough and conversational. I would highly recommend Brian and Enoch.

Re
Review №37

Superior customer service and excellent pricing. I keep recommending them!

le
Review №38

Great job by Team Enoch! Very professional, on time, & diligent . Even cleaned up when job complete! Would recommend anytime!

d
Review №39

I had the pleasure of having a grade A+ plummer come to my home and install my water heater he was on time ,professional, nice, knowledgeable, friendly and fast, He wore a facemask and he laid down card board so not to make a mess or damage my hardwood floors and his work is impeccable. The price was right but this employee I dont remember his name but I hope this company rewards him on a job excellently done and in a timely manner. He cleaned up behind himself and was just a pleasure having him in my home. Enoch I will be contacting you in the future for some of my other needs in my home again excellent service.

De
Review №40

Transparent and efficient.Gave firm estimate over the phone, came the next day and put it in upstairs attic in less than 2.5 hours. $1495 firm. Very professional job. Cleaned up after themselves etc.The first company I had qouted took 3 days to get back with me after coming to my house 2xs didnt know what to do and sent a bid over for $3400!!!

Li
Review №41

Enoch Electric has been truly an excellent company to work with. They attacked my unique project and helped me every step of the way. Everyone who showed up to do the work was knowledgeable, kind and courteous. It was a pleasure working with the owner. Beyond professional!

Ty
Review №42

They did a great job converting my house to a tankless hot water heater and fixed all of the concerns I had about my old system.

Vi
Review №43

Great plumbers. Rene was truly committed to deliver a high quality install. Excellent!

gl
Review №44

Victor called ahead to let me know his arrival time. He was very courteous, professional and completed the job in a timely manner. Took time to answer all my questions. Would highly recommend this company.

Sh
Review №45

Sam was very professional, informative, and courteous. He quickly resolved my issue and had our home warm and cozy again. I would highly recommend this team

Ka
Review №46

Absolutely amazing speedy service. Everyone was so helpful and courteous.The guys worked through the cold hard rain and late into the night just so we could have inspection done and electricity turned back on before the weekend.

Ro
Review №47

Juan Solis (Enoch Technician) did an awesome job at replacing my water heater. He is truly a professional. He is friendly and respectful. I will definitely hire this company again for plumbing and HVAC needs.

De
Review №48

I highly recommend Enoch Electric, Water & Air. I have used them for multiple services in all three areas. On each service call the technicians were timely, super knowledgeable and very efficient. I take time to do my research before hiring a company and I can honestly say that Enochs honesty and pricing cannot be beat.

Gr
Review №49

Brian was great! He was working at my next door neighbors house and I simply walked over and asked Brian if they could fix my outside faucet. The repairs were completed the next day!

Br
Review №50

Great service! Fixed my toilet in a timely manner. Would definitely recommend

Ch
Review №51

I had a great experience with Enoch. I was referred to them from friends and was extremely pleased with the service. The staff was friendly and helpful on the phone and they fixed our Air Conditioning unit right away, and for a very fair price.I would highly recommend them and will be using them again in the future.

Ro
Review №52

Rene Y. came to my home to clear and scope a stop in the main sewer line. Took his time and explained to us why it was happening and gave preventative tips. Very much worth the time and money.

pa
Review №53

Greg, an outstanding HVAC technician, demonstrated the highest leadership qualities and flawless execution in the performance of his duties for Team Enoch, 13 March 2020. This Letter of Recognition reflects his extraordinary qualifications and masterful performance. Greg’s impressive efforts exemplify superior knowledge, unmatched professionalism, laser-focus, customer-orientation, competence, character, wisdom, and inimitable judgment--the basic cornerstones to his triumphs. He exceeded expectations and he is destined for greatness. He is a renowned subject matter expert. He is inspirational and influential. His career is epic, exceeded only by the high level of excellence he exudes from start to finish. I think it no disparagement of others to say he is clearly a prodigy in an institution where all are credible, evidenced by the number of Enoch awards received. His boundless energy, incomparable team spirit, and overwhelming optimism are indicative of the breadth and depth of his brilliance. His educational tutorials, given concomitantly while replacing several electrical parts, were spot-on and enhanced my situational awareness. He is impressive, courteous, gracious, respectful, and forever emboldened by your vision. Lastly, he is a larger than life role model who sets the example every time. His contributions and achievements showcase the unparalleled work ethic seldom seen today, and which is precisely why Team Enoch is the benchmark--they always put people first, which is why your group excels at every milestone. Please pass to all your staff my heartfelt thanks to Greg for a job exceptionally well done. He deserves the attention, the adulation, and the acclaim for his impeccable execution. I am so blessed and honored to have Greg complete my work order. God bless all of you for making Team Enoch the #1 Service Center in the USA! When it absolutely, positively has to be delivered on time and on cost, call Team Enoch!

Dr
Review №54

Very professional, courteous crew. Knowledgeable and thorough in tasks. I will certainly be contacting them again in the future.

Vi
Review №55

Jonathan was extremely thorough in examining our electrical issue. We was able to pin point the problem and repair it properly within less than an hour. I would recommend him to my family and friends!

Ka
Review №56

They installed my Tesla charger & did a terrific job. Also gave me a great quote for tankless water heaters, so I plan to hire them soon for those. A plus!

Mi
Review №57

Renee explains everything in detail and is quick to respond, he has done great work for our home. Enoch is a great company, highly highly recommended.

St
Review №58

They were completely professional and covered all the details of this BIG project. Thank you thank you for being wonderful

Ry
Review №59

Team Enoch is amazing. My family and I will be using them for years to come. Can’t say enough about their staff, friendliness, and quality of work.

Ch
Review №60

This was an easy plumbing job. Rene Y showed up on time, was courteous, explained everything and finished quickly. No complaints.

Da
Review №61

It’s so refreshing to deal with a company that shows up a few minutes early, does the job you discussed for the money you agreed on. On top of that they didn’t expect their money up front and didn’t overcharge. Very professional work and Enoch has become my go to company for home repairs.

Ma
Review №62

Sam and Hugo were professional, courteous, quick, quiet, and got the job done efficiently. Nice guys who know what they are doing.

Ke
Review №63

Garrett did a really exceptional job installing my NEMA 14-50 plug. The whole process really was simple. On time, great quality, and outstanding communication.

Do
Review №64

My first experience with Enoch was for a full home electrical re-wire. I have used them for all my electrical, plumbing, HVAC work since then. Enoch has always had great pricing, great service people and great customer service. I refer them to my friends and everyone who needs any electrical, plumbing, HVAC service. They’re absolutely the best!

Wi
Review №65

The technician was definitely professional, knowledgeable as well as courteous. My wife and myself are please about our out doors ceiling fan installation.

Br
Review №66

I’m editing my review based on my conversation with the owner.

Li
Review №67

Highly recommend team Enoch, they are knowledgeable and get the job done right!

ji
Review №68

Technician on time and early!Very friendly with a great attitude!Would highly recommend Enoch!!

El
Review №69

We have used these guys for several projects they’re always punctual, efficient and good value.

An
Review №70

Timely professional service. Great Home Advisor find !!!

CA
Review №71

Great prices!

Jo
Review №72

Great company. great services. knowledgable and reliable.

Je
Review №73

Fridge kept tripping breaker — fixed promptly! Great service!!

Ka
Review №74

Excellent service! Would highly recommend them.

J
Review №75

Great customer service and expertise.

Gy
Review №76

On time service, friendly and know what to do

be
Review №77

Punctual and professional

Information
41 Photos
77 Comments
4.9 Rating
  • Address:8940 Creek Run Rd, Fort Worth, TX 76120, United States
  • Site:http://teamenoch.com/
  • Phone:+1 817-888-8880
Categories
  • Electrician
  • Plumber
  • HVAC contractor
  • Roofing contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:8am–6pm
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