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Adaptive Nursing and Healthcare Services
1502 Magnavox Way #200, Fort Wayne, IN 46804, United States
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Jh
Review №1

I work for them they are pretty cool and they pay weekly with flexible hrs

Na
Review №2

Worse place to work for. The office manager called staff drunk in the middle of the night yelling at them.

Je
Review №3

Best employer I have had. I feel appreciated by the staff in the Fort Wayne office for my efforts as a caregiver. Communication between me and the staff is spot on. The relationship I’m building with each client is wonderful.

Sh
Review №4

The staff at Adaptive are the best people I have had the pleasure to work with.

Ch
Review №5

I love working at adaptive. They are very flexible with any schedule. The staff and clients both are super friendly. They are always willing to help if you need them. Very calm and relaxing environment. They are a lifesaver for me.

Sa
Review №6

I love being able to work with clients and help them with every day life. I love that I can get ahold of someone from my work any time day or night. I love the free training and being able to be cpr and skilled nursing certified through my work.

Sh
Review №7

They are unorganized they don’t like to fix our schedules

Je
Review №8

My mom had nothing but problems with this agency. Constant call offs or poor quality of aides. We called in after several missed shifts in a row and all the lady said was she will check with scheduling . Needless to say the condition she was left in after the police did a wellness check sent her to the hospital. She was there for about a month. Then sent to a nursing rehabilitation facility for two months+.

kJ
Review №9

First company I have worked for since moving from Michigan. They are good to their employees an clients. They will do everything they can to resolve any issues that may come up😃

Ge
Review №10

Do not under any circumstances use this company for the care of a loved one!From day one the only thing this company has done with any consistency is fail. The second most consistent thing is blame shift. The third, is to lie.The very first day this company was to start caring for my ninety-five year old bed-ridden grandfather I received a phone call while I was two hours away about to step into a meeting that the aide called off. This was also only a few minutes before the aide was scheduled to arrive. Not a great start but we figured that we could only go up from there. We were wrong. We have experienced multiple instances of either no-call no-shows, or shifts just not being filled ahead of time. The strange thing is that when we call whoever we talk to, doesnt matter which person it is, never seems to know whats going on and its always someone elses fault for why something went wrong. Now that is all contingent on if someone answers the phone or returns a message.Onto the lies. During my grandfathers intake one of the office staff sat in my living room and told me, my wife, and my mother that if an aide isnt available that a nurse would come to help out, and if a nurse wasnt available that a trained office staff member would arrive to assist. One day no one showed up, they couldnt find anyone to come, not an uncommon occurrence, and when I called to ask who from the office was coming I was told I never communicated that information to you by the very person who told us that during intake. We have also caught them in other lies such as claiming they didnt know about an open shift when theyre the one who were responsible for scheduling and other things of that nature. I guess they assumed that we didnt speak with our aides.Then the Fort Wayne office got new management and we thought that everything would change. We were wrong. We were told how new staff was being hired, how shifts would be filled with reliable people, and how communication would improve. None of this happened. To make matters worse my grandfather has been discharged from their care without advanced notice because of the lies of an incompetent and spiteful aide.This aide came several days ago and the first words she spoke were demanding the Wi-Fi password, I refused. I was told by the manager that she said she wanted it because if her tasks were done she wanted to get online. Not speak to my grandfather or engage him at all, just sit and play on her phone. The manager said he told her that was unacceptable. This aide also failed in her ability to give my grandfather a bed bath and use the Hoyer lift to get him out of bed. This shows a lack of skill necessary for the basic functions of her job. We were told she would be removed from the schedule until she was retrained and qualified by the manager himself. Now five days later this aide put in her report that she was cursed at that our home is a hostile environment, btw, Hostile Work Environment has a legal definition and this isnt it. So on the basis of a lie and without speaking to anyone here my grandfather is left without care. Interestingly enough another aide was sent to a client where she was physically assaulted and still expected to return. Interesting that an allegation of cursing is hostile, but actual battery is not. It is my belief that this company simply feels that performing the job they claim to be able to do is just too difficult and so they dropped us for other, easier clients whose families dont care as much as we do.Two other minor things. Aides have broken items in our home and weve gotten no resolution or restitution for them. And dont bother calling the corporate office because they wont return your calls either.This company is uncaring, unreliable, unprofessional, and without integrity.

Br
Review №11

Staff is very friendly. Plenty of opportunities to pick up hours!

Information
3 Photos
11 Comments
4 Rating
  • Address:1502 Magnavox Way #200, Fort Wayne, IN 46804, United States
  • Site:https://adaptiveindiana.com/
  • Phone:+1 260-755-1012
Categories
  • Home health care service
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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