user
Herraka Ihab MD
3416 Old Greenwood Rd, Fort Smith, AR 72903, United States
Appearance

Comments
Ya
Review №1

Dont believe he deserves one star... The staff should stop lying giving him 5 stars.. This office is ridiculous. Its just a money pit , one appointment after the other, with no new information in site. Dr seems as if he is not very knowledgeable. Or either its the fact that he does not care... Do not go to this dr...... I repeat do not go to this dr.

Ta
Review №2

This Office was one of thee most caring places I had ever been to! The Staff was excellent, Nurses n Dr was absolutely EXCELLENT!!! I WAT TO THANK EACH AND EVERY ONE OF YOU FOR TAKING GREAT CARE OF ME!!!! ❤

Ke
Review №3

WORST GASTROENTEROLOGIST IN TOWN! We had a CT scan Tuesday 10/12/21 to get to the bottom of abdominal pain, results came back 1 hour later in email..It’s Friday now 10/15/21 and no one has even called to discuss the results with us…not to mention the fact that they know the abdominal pain is excruciating! We’ve called all week only to be told “we’ll call you back our computers are down” Finally we call our PCP that referred us there in the first place and Herraka has scheduled us 11/1/21 JUST TO TALK ABOUT THE RESULTS..ARE YOU KIDDING ME??? So what about the pain in the mean time???? If you care anything about your Stomach DONT GO HERE!!! All the positive reviews HAVE to be staff because ain’t no way! We’ve been getting the run around for one year and still have the same stomach issue and NO ANSWERS!

Kr
Review №4

This Dr and his staff (Sarah)are very good at what they do. They listen to your issues and treat you well. Five stars aren’t enough for them.

Ry
Review №5

I absolutely love the care I receive at this clinic. Dr.H cares about his patients. But a great doctor is only as good as his staff. And the staff is amazing Sarah goes above and beyond as well as all the others. I recommend this office.

Da
Review №6

Seems to be a experienced team of staff. Everone outgoing and on top of things. I had a colonoscopy and my esophagus stretched while at my appointment. Everything went fine and feel great the next day! Thanks to all of you that dealt with me.

Me
Review №7

5 STARS ISNT ENOUGH!! Excellent, professional, caring, attentive, friendly, knowledgeable, A-ONE AND ON TOP OF THEIR GAME 100%!! Seriously SUPER STAFF! I have felt so cared for and so safe knowing my health matters are in their hands, and DO MATTER!! Thank you to each of this staff and Dr. Herrera and a big shout out to sarah!!! Girl you earned every ounce of my respect and admiration!! Thanks for going above and beyond and then some, YOU REALLY ROCK!!

N
Review №8

Everyone is nice but Ive never physically met my doc. Its telemedicine.

Su
Review №9

I’ve had a wonderful experience with Dr. Herraka and his staff. Everyone is so friendly and seem to care about you. Love Dr. Herraka. . He’s very thorough and explains things and gives you a chance to ask questions. His bedside manner is top notch. The surgery staff is all great and I have to give a shout out to my nurse Regina. Love her. Everyone is very professional and kind. Blessings to you all.

Gw
Review №10

My First time here.EVERYONE was so curteous and kind.I am ALWAYS nervous about proceedures of any kind.My anathesiologist was Perfect he put me at Ease.To All who cared for me thank you so much.

Sh
Review №11

Everyone is always so nice and we never have to wait long!

Ch
Review №12

I experienced the most fabulous and important care from Dr Herrakas office.All of his Awesome Team of MedicalProfessional Staff from his front office toAll of his Staff that worked the back office, were all caring and had explained everyLittle detail that I was and would be going through...I couldnt of asked for anythingMore!! Thank you Dr Herraka !! And thanksto your entire Awesome Staff!!! ☺🌷

Ma
Review №13

My experience with doctor Haraka was a little bit different because I did not see him in office. He was always very nice and kind and smiled . Most of our visits were all video calls because I lived an hour and a half away. While I appreciated his willingness to do video calls and go over things with me. I was a little disappointed at times. I felt like a little rushed when I had questions to ask I couldnt quite forum but that might have just been more me. Some of the staff was slightly short with me and Im pretty sensitive to those things. When I finally got my diagnosis fatty liver disease I kind of felt like since it wasnt something he really couldnt treat medically that I wasnt offered anything to try. I would have liked for him to go over some special liver foods or diets that I could try or that would be safe for a diabetic with that is that liver disease. I would have liked him to offer to refer me to weight loss surgery because I thought that was one of the things he wanted to do in the beginning when we thought this would probably be the diagnosis. So once he told me what it was we got off the call very quickly with him just saying to lower carbs. I would have liked for him said I can send your information to The Heart Hospital in Little Rock to see if we can help get Medicaid to pay for your weight loss. That would have at least given me some hope. I will say Brandy was always very sweet and kind on the phone and always offered her help. It was also a little frustrating to always have to call to ask for my results of test after waiting the amount of time has passed. The office did not usually or really never call me with results or to set up appointment. I was the one always having to follow up

Ci
Review №14

One bad experience after another. Colonoscopy was scheduled for 11 AM with 12:30 PM being expected pick up time. By 1 PM I was still in the waiting room! Prep for a colonoscopy is to fast the day before other than water and syrup and no drinking water the day of. I had a splitting headache waiting for appointment but could do nothing about it. Staff seemed indifferent as if the 2 hour wait was business as usual. My husband waited around for about 3 hours but then had to return to work. After I woke up from procedure staff made snarky comment about how long it took my husband to come back and get me.When I got the bill for the procedure it was $4K it seems like the office should be able to afford adequate staffing. They had a long line of Colonoscopy patients for one day. For all the trouble and money, NO useful information was found from the procedure.Dr. ordered more tests but when I came to my scheduled appointment to find out the results I waited for 45 minutes but again the long waits in the office are business as usual. I was unable to wait longer so I was unable to receive the test results despite getting to my appointment on time. I asked the office to send the test results to my primary doctor. They said it shouldnt be a problem. So far they have NOT sent the results. $400 for this test and doctor is making it as difficult as possible for me to get the results.$4400 spend so far (at least) with no information about the cause of my stomach problems!On one of my first visits, I asked the dr. to refill a prescription for acid reflux meds. He said he would. However, he only refilled for 2 months instead of a year like every other doctor in the country. Who knows why other than every step of the way every single thing with this doctor has to be difficult.Also, for appointments he will not meet you in person. You go to the office and then to the room and then you speak to him through computer screen. I suppose Covid is the excuse. But if he is that concerned about Covid then he should make the entire appointment online! The whole purposed of going to office is to see a real person. If Covid is the reason, then his current system keeps himself safe while exposing the patient and staff to Covid. If Im going to speak to a computer screen then I may as well have zero exposure to Covid and do the appointment online.Terrible doctor!

Be
Review №15

Everyone was so nice and caring, From the receptionist up, Great team, Thank you so much!

Ch
Review №16

Dr. Herrakas office was great. The nurses were very friendly and helpful. Dr. Herraka explained the procedures thoroughly and then was in the room when I awoke from the anesthesia. He is a very friendly doctor and listens to all your concerns. I would highly recommend anyone that needs to a great gastroenterologist to check out this office.

Do
Review №17

Dr. Herraka and staff are great. Thorough. We all know how hard that is to find. If your debating who to go to let me help you with this step. Go to herraka. Ty guys 🤘🙏🏻💯

Ci
Review №18

I was treated so well by all of the staff and felt comfortable and at ease. The procedure went smoothly and I highly recommend Dr. Herraka.

Ho
Review №19

This clinic has the nicest staff. They are so comforting and helpful. They answer all your questions with professionalism and compassion. This is usually the procedure everyone wants to avoid! But DONT. With this staff and Dr. Herraka its a snap! Best experience ever! (Motley)

Ki
Review №20

All were compassionate, professional and courteous. The Dr. And his staff are wonderful. Thank you for your service

Da
Review №21

Hi are very professional and courteous thank you

Ju
Review №22

I was very nervous going in there but the nurses was very nice I was talking to them like I’ve been knowing them my whole life they made me very comfortable and the Doctor!!!! Boy he had me laughing from the time I was up to the time I was in recovery... I want to thank every last one of you guys who made my procedure very comfortable for me I appreciate it very much

Lo
Review №23

Very friendly and caring I was very pleased with everyone I would recommend that if you need a good gastroenterologist this is the place to go

Va
Review №24

Dr Herraka .He is amazing. He cares about his patients, he listened to every question I had. His staff is also amazing kind, Very considerate I would really recommend doctor Herraka to anyone and his anesthesiologist is amazing also. I have White coat syndrome. And they help me through all of it.

St
Review №25

They all seem to really care about what they were doing. Very personable. Don’t put off what you need done today. You will be so at ease here. Dr. Herraka was very personable, informative, and caring.

Na
Review №26

Best doctor 👨‍⚕️ ever!!! He found out what was wrong with my liver when no one else could . He also found another problem with my kidney that was life threatening and needed to be removed. I recommend him to everyone that has a liver issue

ro
Review №27

I was nervous about having the Endoscopy but the staff was so nice and kind that they put me at ease. I would recommend the clinic to anyone its very curtous and professional.

Sh
Review №28

Awsome staff couldnt ask for better care thank you for makin me feel better see yaw in two weeks

Je
Review №29

The staff, the Dr, everyone was so nice. Everything was done on time. I’d give them all more than 5 if I could.

Am
Review №30

I have been seeing Dr. Herraka for 5 years. He’s very professional has great bedside manners, listen to your concerns Also, Dr. Herraka gives you opinions when considering different treatments. I definitely would recommend Dr. Herraka to anyone.

Gw
Review №31

My husband is a patient here and the Dr is very nice and professional! Excellent bedside manner. Staff is also excellent! 👍🏼👍🏼

Bo
Review №32

My wife is a patient of Dr Herrakas. My first contact with him was via video conference and we found him to be easy to talk with and he took the time to go over my history. I would recommend him.

El
Review №33

My experience was good the people there are very nice and helpful they made me very comfortable and took care of meThank you all

mo
Review №34

We had a very nice experience. My son was very content with all of the people that cared for him. They explained the procedure and what they we going to do. He is a down syndrome young man that doesnt really understand but they took time with him.

Ke
Review №35

My wife has been sick for over 3 months. Dr. Herraka was recommended by her primary care physician. His staff is always welcoming and friendly and explains everything to us. When my wife fell ill, Dr. Herraka himself called the emergency room to speak to the physician to try to make things happen while she was there and kept in contact with us. Not many doctors do that. He and his staff treat patients like family, and that goes a long way. My wife is still sick, and Dr. Herraka is working to find answers, but I trust him.

Je
Review №36

Very professional and reassuring that I was in good hands.

Wi
Review №37

Everyone is wonderful and friendly and Dr Herraka is very good at what he does and explaining things to you . Nurses and staff always helpful .

As
Review №38

Dr Herraka has been amazing with my treatment. I highly recommend him.

Na
Review №39

Dr Herraka Ihab is very Professional and he treated me like a person not just another patient and his nurses were so on hands with me they dicussed everything with me about the procedures that I was having done very friendly and kind I would like to thank everyone in Dr Herraka Ihab office thank you and may God bless and keep you all safe🙏🙏🙏🙏Elizabeth Lee

St
Review №40

I have been seeing Dr. Herraka for about five years now he is a very kind and caring doctor. The staff at the clinic are wonderful to help you with anything they can.

Di
Review №41

There staff was so friendly and made the experience nice Dr Herraka was very nice their anesthesiologist was very nice also

D.
Review №42

Havent seen him one time in about five years cant really say at this moment he just hasnt been around I would like to edit this I meant to say I havent seen dr. Haraka but one time in 5 years but I will say he did save my life I I had hepatitis C real bad and put me on harvoni I did the harvoni treatment and it was a great treatment everything turned out great Dr haraka saved my life I want to set it to be shown to everybody thank you for your response to my post

An
Review №43

Staff is very friendly and acknowledge! They take good care of you.

Vi
Review №44

Really nice nurses. Treated me with all respect. Dr was awesome.

Ke
Review №45

Great place amazing people!

Mi
Review №46

Best Liver Clinic in North northwest Arkansas. Dr. Herraka lhab and Dr. Nathan are the best!!!

Ma
Review №47

It was great I didnt have to wait all day

Pa
Review №48

Nurses and staff were very knowledgeable and very professional, excellent staff, from Jeffrey Hubbard, your patient

Na
Review №49

Excellent service! Kind, compassionate and professional!!

To
Review №50

I have had dr Herraka’s-Office for more than 6 years. The entire time since I was diagnosed with non alcoholic cirrhosis of the liver. He helps me keep my numbers low which is the goal. And I just like him.

To
Review №51

Very professional and thorough... I completely trust Dr Herraka

Ke
Review №52

Great staff and Dr Herraka is very thorough and listens to his patients.

Ri
Review №53

Efficiency and professional service by his staff as well as Dr. Herraka in the handling of my procedure.

Ka
Review №54

The doctor and staff were very friendly and explained everything they were doing in.

Jo
Review №55

In the beginning was really nervous but staff and the doctor acted professional and set my worries at ease.

Je
Review №56

It was great they are all very nice and professional

Rh
Review №57

I absolutely love Dr. Herraka and his team.I moved to Louisiana and wish I could find a gastroenterologist as good and caring as he is. The best ever in my opinion.!!! Sincerely Rhonda Gates Couvillion

Da
Review №58

Dr. Herraka and the new staff are really nice.

Ti
Review №59

These guys are great

La
Review №60

Hes very good dr, loved his staff and team, spends time with you explaining everything...

Na
Review №61

Excellent care

Information
2 Photos
61 Comments
4.9 Rating
  • Address:3416 Old Greenwood Rd, Fort Smith, AR 72903, United States
  • Site:http://www.livegastroenterologyar.com/
  • Phone:+1 479-242-2888
Categories
  • Gastroenterologist
  • Doctor
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations