user
Orthotic Prosthetic Center Inc
13710 Metropolis Ave Ste 107, Fort Myers, FL 33912, United States
Appearance

Comments
Br
Review №1

I cant say enough about this facility and their curtious, professional staff.Greg really has made my experience worthwhile. His knowledge of prosthetics, problem solving, mechanics of motion, and his trade are matched only by his positive, helpful attitude.In fact if I were naming this business it would have the acronym POPC because the entire staff displays that same pleasant upbeat demeanor. The first P stands for Positive.This is a very customer service oriented facility and they always treat me like as if I were their only client. Which I know is not true.If you are considering prosthetics in this area believe me, after losing my right leg I spent a long time getting the runaround by many facilities, then I found these guys. Im so glad I did.OPC came through for me all the way. I am grateful and lucky. Have a look, and Im sure that you wont regret it.Thanks OPC!

Sh
Review №2

Great place,great people, really are truly interested in helping people get back to walking and a normal life. Great compassion for others..friendly atmosphere. Never makes you feel like you dont matter.

Je
Review №3

What an awesome experience! I m a long time amputee with many years of experience and I can honestly say this place has it together! Top notch practitioners like Wess make it a great process. Every member of the staff from the front desk to behind the scenes folks working on insurance approvals are kind helpful and knowledgeable! I absolutely recommend them!

Cu
Review №4

OPC visited my hospital room the day after my below the knee amputation. Brandon assured me that life would not be as bad as I thought it might be. His positive attitude and friendliness made me feel great! The staff at the Metropolis office has been so helpful and positive. Going to my appointments at OPC in Ft Myers is one of the few things I get excited about. The entire staff is sharing and personal with me on every visit!

Gr
Review №5

Wes and his entire group are GREAT. Their primary concern from the first moment I met John at Gulf Coast Hospital, till meeting Wes and the rest of his wonderful staff, has been complete concentration on getting me walking again and restoring normalcy back into my life. Their production and service is nothing short of TOP SHELF

Pa
Review №6

I can write with complete honesty that my experience with OPC has been nothing less then absolutely awesome.After surviving-but-not-really-living in pain for years due to a bone infection that resulted in the amputation of my lower leg two years ago, OPC brought me back to life. These are truly compassionate, engaged, and committed professionals who want to see their patients succeed.And when you do - and you will - because OPC will give you the tools necessary to reclaim your life - they will celebrate with you..

Me
Review №7

This is by far the best prosthetic company Ive ever been to, and Ive been to many. Its refreshing to see the patient and the experience valued before the $$$ for once. I am very active which can make a prosthetists life difficult, yet they have worked with me to get me in various legs that worked for all of my activities, from a daily leg for 12 hour shifts as a nurse to a skate leg for my roller derby, no questions asked. And seriously, they are the best fitting sockets/legs Ive ever had. Wes is the best!!!

Aa
Review №8

I have been coming here for 3 yrs now, the staff is wonderful and like family to me. Always welcomed with a smile when you come through the door from Robin and Brooke. And then there’s Wes, one of the best prosthetist around, always makes time to see his patients, whether it’s an emergency or not. I couldn’t ask for a better place to come to. Highly recommend for anyone looking for quality and service.

Be
Review №9

OPC is filled with caring professionals who go out of their way to assist their patients. From the visits in the hospital, to the home care, to coordinating with medical facilities, to making sure the amputee has everything they need to make a successful transition and beyond, they are always there to help!

Ka
Review №10

Our father is a 70 year amputee and recently experienced a fall requiring he be completely refitted for a prosthesis. We discovered OPC through his physical therapist. Wes sets the benchmark for knowledge, skill set, patience and kindness in dealing with us and our 85 year old father on this very difficult new fit. Wes is the consummate professional. The girls at the front desk are equally kind and patient, always giving us a warm welcome as we are frequent flyers at OPC - Fort Myers. Quite frankly, we would be lost without Wes and the team at OPC.

Be
Review №11

I have been an amputee for 21 years. And since I moved to Florida. And got connected up with OPC in fort Myers office. Wes, Brooke , Robin and Heidi. Are the best. Theyre confident with their knowledge, skills and experience. Wes is amazing. He is done everything in his power to make sure my prosthetic works the way I want it. I would recommend OPC to anyone who needs help with prosthetic supplies. Theyre an amazing wonderful office. And they honestly care about their clients. I rate them number one with anything to do with prosthetic care. Thank you very much for your time your concern and your patience with me. B safe and healthy. Blessings 💜👍🙏

Ma
Review №12

Excellent, prompt service and attention to fit, comfort and care of prosthetic. Very knowledgeable re adjustments to achieve proper performance and maintain healthy leg. Its been over three years now and I highly recommend the company and Wes and John in particular.

ma
Review №13

I work for a local hospital and OPC is by far the best place around for all your prosthetic needs. They continue to go above and beyond for our patients in every way and we would not send them any where else. The technology and service they provide is amazing.

St
Review №14

I love these guys here they treat u like family so nice take great care of u . Anyone who needs a new leg come here. I have been coming here for about five years and wes is my prothitiest and he is freaking awesome. Shawn and everyone here are amazing. Love you guys ..... miss you Heidi 😘

Da
Review №15

The team at OPC Ft. Myers always goes above and beyond to take care of all of their patients. From my initial intake, during the pandemic, and still today they have taken care of my every question, or concern. They have given me full access to the latest technology and most modern equipment. My fittings are meticulously orchestrated and they are not satisfied with their products until the patient is. I would recommend this office for anyone in need of orthotics and prosthetics. Brooke and Robin are always available to help me get appointments fast, Wes is the best prosthesist I have ever met. John and Brandon are the case managers that facilitate any need I have. This team of professionals helped me get my life back. I wouldnt be where I am without them.

Ta
Review №16

My father recently received a Martin Bionics socket and total hip system from Wes and it worked out great. He did an amazing job and they continue to show how educated and up to date they are with the latest technology.

Be
Review №17

Wes put me in a suction socket and I love it!! No problems!! I was scared at first being I had the old style suction and hated it. This new one is awesome!! Very happy I went with Wes and the new socket!!!

ha
Review №18

I recommend OPC as my experience with them have been excellent,friendly, helpful, and professional. -Gilberto Cruz

Lo
Review №19

I come from experience in the prosthetic world. I was born with only one leg and a club foot - almost 70 years ago. Thanks to all the great prosthetists I’ve met along the way and to the advances that came into place with the American’s with Disabilities Act, I am an extremely active female who does spin, aerobics, and yoga every week. (And chases four grandsons on the side.)I have the highest praise for OPC. All of the staff is incredibly professional in dealing with both the intricacies of creating a new leg and in the hurdles encountered with dealing with insurance. Even when I complained, “What do you mean I have to see my doctor every six months? Does the insurance company think I grew a leg?” In all challenges, they made smile and feel whole.I can say without hesitation, that my current prosthetic is the best leg I have ever had. Wes was extremely patient with me during the lengthy trial process and always took into account all my needs and concerns - both functional and cosmetic.Over my lifetime, I have had legs made in Boston, Chicago, and New York. But with OPC here, I’m really glad we live now in Southwest Florida.

Ra
Review №20

They have such a great staff. I am very pleased with the process they use for the fitting a new prosthetic leg. I have been an amputee for 11 years and I get wonderful care here. Highly Recommend them.

Sa
Review №21

They go out of their way to try to find the best solution. My special needs daughter has self injurious behavior. They have done so great with trying to find the right gear she needs to protect herself. Thank you.

So
Review №22

You will find a Super fantastic office manager, Gina, here, who will help you with all your medical and insurance concerns and needs. Additionally, there are highly skilled medical, technical, employees who will assist you in the process of fitting and custom molding you for your ortho or prosthetic scripts. Even custom airbrushed designed legs. VA certified. I saw some really phenomenal work being done here and I was molded for two ankle leg support stabilizers.

Jo
Review №23

Yeah I know, five stars is a lot but they all deserve it. Wes the prosthetic technician is very personally concerned about my well being and is working with me through the changes that are taking place. I cant say enough in this post but if anyone reading it has any questions I will sure try to help. The office staff is equally helpful and courteous. No issues whatsoever with billing and I changed insurance companies half way through. Just stopping by the office before I was a customer gave me peace of mind and everyone worked with me and answered my questions prior to even being an amputee. I highly recommend OPC to anyone needing prosthetic or orthotics devices.

Ma
Review №24

Horrible. This place charged Medicare for a brace that doesnt even work!They spent 2 minutes fitting this brace. They should have taken at least 30 minutes. They never considered the other leg at all. Cannot even manage brace with arthritis. It was a joke.Will never go to them again

Ji
Review №25

Office was clean, on time and efficient and Yadira was awesome and extremely help full in fitting me for my hip brace.

Ch
Review №26

This Canadian snowbird was ready to hang my C-Leg on the mantel for Santa to give to someone who would make better use of it than I.Some Floridian friends of mine recommended Wesley from OPC - Fort Myers. When I first spoke with Geidi, I found her to be pleasant to speak with over the phone and full of information. Because I’m from Canada and had no American physician, getting a prescription was impossible. Wesley and Heidi went above my expectations, found me a physician, got me an appointment and I was able to be fitted for my socket in no time. This was definitely not part of their job! I got my final socket and Wesley had me in the office once per week, ensuring that all adjustments were right and answered any and all of my questions. Then, just before I left to come back to Canada, Wesley had one last look and I came back home. Once back home, Heidi followed up with me a short time after to ensure that all was good and if I had questions. She said I was able to call anytime and they would help me in anyway they could over the phone.I would strongly recommend OPC - Fort Myers, FL for all your prosthetic needs. The staff (I mostly deal with Heidi & Wesley) are so pleasant, they go above and beyond their normal duties to ensure things get done right. They not only work for OPC - Fort Myers, they work for me. I matter to them. And I am 100% sure they will work for you too.

Ka
Review №27

I was so happy that OPC was able to help my husband get orthotics while staying in Ft. Myers for a month. His hometown podiatrist had issues with their supplier but with their prescription OPC came through for him. The entire staff was so helpful an polite. A BIG THANKYOU TO OPC!

Ja
Review №28

I am a long time, very active, amputee(BKA). I my own law practice which requires me to stand on my feet in court for several hours per day. I need to move quickly, comfortably and to concentrate. I also run, bike, swim and do anything that I want without any limitations. Although I live in Fort Myers , for years I have traveled to large cities in order to see what I thought were the very best Practitioners Money can buy. Many of them were absolutely fantastic.I decided to try out a Practitioner closer to my home and work. I was counseling another amputee who had questions about cycling and running and he told me about Wes and OPC. So, I decided to give them a try. I engaged OPC and Wes to make me a new socket and leg with all of the best components. The foot I have selected is called the Challenger which is a hybrid running foot/walking foot. Very cool. I demand the very best and it is not acceptable to me if a practice does not have the resources necessary for me to maximize my activity. I found OPC and Wes easily had all of the latest technology available. Wes was very knowledgeable from a technical standpoint and this makes a difference. He also understood The importance of a prosthetic Looking good — I personally like everything blacked out with componentry — he is creative in that regard. Top practitioners and staff with great resources on par with any practitioners who have built my walking legs, running legs, cycling legs and the like. The entire staff is nice. The insurance process is timely and straightforward. Looking forward to getting some additional toys from OPC and Wes.

Da
Review №29

They go above and beyond for their patients! OPC is awesome!

Ga
Review №30

A very helpful and great experience Scott was a great guy and staff

Su
Review №31

I love this place its Number #1

Sm
Review №32

Worse experience I have ever had. Front office is argumentative. The front office is so disorganized and unprofessional I didnt even wait to be seen.

Information
15 Photos
32 Comments
4.7 Rating
  • Address:13710 Metropolis Ave Ste 107, Fort Myers, FL 33912, United States
  • Site:http://www.opcenters.com/location/ft-myers
  • Phone:+1 239-936-3736
Categories
  • Orthotics & prosthetics service
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online care:Yes
Planning
  • Appointments recommended:Yes
Similar organizations