Even though I make an appointment I still end up waiting 30mins to an hour, I dont know why if sometimes no one is in the facility.I also feel that I pay to hear the same things I can tell my self or already know. To me this is a waste of my money and I wont go anymore im switching out my doctor cause everytime I tell the doctor about something I feel like the only answer is pills pills pills

My family uses dr. baskot and is extremely satisfied!!

Awful. They couldn’t support me at a very fragile time during covid19... The doctor herself is professional, however, The staff is terrible. I had an appointment first thing 8am when they opened on a Monday. (Closed on weekends)Wednesday of the previous week, I found out my partner was laid off from his job due to covid19. Friday of the previous week, my boss notified me that I’d be moving to a different department instead if a lay off. I try calling doctor baskotts service line and couldn’t connect. So I didn’t leave a voicemail.Monday comes, I open emails for work very early as I always do. I’m supposed to start training for the new department at 9am. My doc appt was 8am.. I wouldn’t be able to do both. And can’t risk losing my job too.6am I call Dr baskots office and get their service line, I leave a message asking if I could reschedule my appt. I told her to leave the doctor a message as I couldn’t make it in due to the covid19 circumstances and my new work schedule.I call again 8am, to make sure the message was taken bc I’ve had problems with their service the week before. Front desk staff said ok.Next week - I have a charge. $50.... the staff knew Baskot is my primary. I’ve given them business and been a patient for a couple years now. And they couldn’t take care of me ONE TIME DURING SUCH A FRAGILE MOMENT?!?!!!!! I had never missed my appointments.They lost me. I’m going to another doctor. This office could care less about you. They want the money.

STAY AWAY.I made an appointment as a new patient, as this office was recommended to me. The appointment was made two weeks prior, I unfortunately thought my appointment was a different day, which yes is my fault. However, everywhere I have every made an appointment for something send you a friendly reminder either via text or phone call the day before your appointment. NOT HERE.Instead the women calls me 30 minutes after my appointment was supposed to be to tell me I missed my appointment and that I needed to find a new doctors and I was no longer welcome there, because I missed the appointment.HOW UNPROFESSIONAL and rude. I literally have never heard of such a thing. But if this is office policy maybe you shouldve told me when I made the appointment, that you have 30 minute window after your appointment time to arrive and if you do not show you will not be allowed in the office .......If this is how they treat their patients before they even walk in the door, I can only imagine how they are treated when they do.I cant comment on Dr. Baskot ; but if she has employees working for her that speak to people the way the women on the phone did .....SKIP THIS PLACE AND FIND A DOCTOR ELSEWHERE!

Dr. Baskot has been my PCP for many years and as we all know sometimes we have to wait a few minutes to see the doctor. Ive never waited more than 15 minutes. I noticed a review saying that the person had to wait for 40 minutes to see the doctor. I happen to be in Dr. Bs office at the time and heard this person abusing the staff about having to wait what had at the time been 10 minutes. NOT nice and using social media as a weapon is totally unacceptable. This is the reason so many people dont like social media and I can understand why when its used to abuse and mistreat.

This was our first time meeting Dr Baskot and she definitely succeeded our expectations, she answer all of our questions and concerns , she is direct and to the point which we appreciate very much , very knowledgeable and kind.

Dr. Baskot is a very concerned doctor regarding the health of her patients. She takes the time to listen and very receptive to questions. I have never felt that I had a time limit with her. I recommend her highly.

Reception: Not very welcoming, while waiting in the patient waiting area I could clearly hear conversations going on between staff members that involved complaining about clients after they got off the phone with them (2 different phone calls I overheard this on). They clearly dont think highly of their patients after the conversations that I heard while in the waiting area. I was surprised that they were having these conversations while a patient (me) was waiting in the waiting area. When scheduling my follow up appointment, I explained to the receptionist that I travel a lot for work so Id have a specific time frame Id have to see if they have openings. She sighed and said, What are you a flight attendant or something?.....wayyyyy out of her lane to be making remarks like that to NEW PATIENTS. lol What a way to keep clients! Not so much.Services received: I was pleased with the services I received but the Doctor overstepped her boundaries when she started making comments on my profession and other things that in my opinion she had no business doing. I pay you to hear your thoughts/expertise on my health, not on my life....needless to say, I wont ever be going back.I despise going to the Doctors office to begin with so I am certainly not going to subject myself to that type of environment if I dont have to.

Literally the Worst doctor I have ever been to. I just moved here from Boston MA to get a Rash on my leg checked out, and to re-fill a prescription from my previous doctor in Boston. she had NO Idea what she was doing all she did was complain about her computer and then took a look at my rash and was literally GOOGLE SEARCHING what the rash was!!!! unbelievable! then she said she didnt believe that I needed pain killers for a herniated disk in my back and she told me she judged me for lifting weights. she said to take Tylenol and I would be fine. gave me a prescription for something on my leg and see if it helps and refused to run labs.... I am pissed!

Dr. Baskot is the best doctor I have EVER been to. Originally from Canada, I have been living in the US for 15+ years and have had many Doctors. This doctor is at the top of her profession in terms of knowledge, logical deduction and explanation of conditions to me for my health. I initially went to Dr. Baskot for a check up with my husband. She was very thorough, an ended up finding a lump on my throat....something I never saw even after she showed me. She explained options to me and thank goodness i was convinced to follow her advice because the lump ended up being cancerous....she had a great network and because of her finding this lump early enough, the surgeon was able to spare 1/2 my thyroid. This Doc is #1 for family doctors in North America!

I have been going to Dr Baskot for 13 years! She is first class and thorough. One time I was in the ER and the ER Dr told me only a handful of Drs will come to the ER to see their patients and she is one of themAnd they answer their phones not like everyone else!I know for a fact that many other Drs come to her. As far as some of those one star reviews they are wrong.Steven Clark

Dr baskot is a thorough physician. Her office is clean and modern, her staff is knowledgeable and polite. After trying several Drs over the last few weeks years I am lucky i found Dr baskot as I trust her time help me manage my health. 5stars for this doc

Not the best staff. Extremely scattered. The woman receptionist talks at a speed of 500mph to the point where she sounds like she is having an anxiety attack, and the male sounds like he hates his job and wants you off the phone as fast as possible. Trying to have your paperwork transferred to another doctor turns into a huge ordeal. I had to go back and forth with this office and my new doctor 4 times to get one simple request done because of their lack of communication. Any simple question or request becomes a tribulation and just ends up giving you a migraine. Staff needs proper training on how to properly get things done with patients. Will not be going back.

I love Dr. Baskot. She is my best physician

Amazing doctor! My mom had spent months with a doctor who couldnt figure out what was wrong with her. She became Dr. Baskots patient and she immediately diagnosed her. Thankfully she is now Dr. Baskots patient. Dr. Baskot has been an attentive and caring physician from the beginning they met. My mom is SO happy she is now a patient of Dr. Baskot. I would highly recommend her to everyone.

Doctor Baskot is a caring physician with a well run office and excellent staff

Great Doctor and Staff.

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