It’s a okay hospital, dislocated my shoulder and walked in at 5am with a homeless man laying in the entrance doors while the nurses tried to get him to move. They fixed me up quickly and took good care of me and that’s what is important. Great service and I loved my doctor, didn’t love having to creep by a incoherent homeless man while in extreme pain.

Broward General ER was a little busy but staff was very helpful trying to get us in to see someone quickly. Best hospital experience ever.

My name is Marie exile I have come to this back and forth, in fact Broward health is my home. I dont know if because Im lucky I always find good nurses to help me and take good care of me. Especially nurse Kim. The last time I visited she was very nice to me. Thank you to all staff.

The Emergency room and one of the cleanest ones I have been in, but that’s where the praise stops. The are so slow. I have been here since early afternoon. The nurses at the time were nice and polite. Once the shift change, the new nurse were the nurses from hell. The nurse were rude and had a nasty attitude. Me and another lady wanted into the ER at the same time. And she walked out just now while I’m still in the waiting room waiting to be seen. Sanitation procedures are not being used here. I don’t feel like that are doing everything that can to keep everyone safe. It seems like it take 2+ hours to do everything. 2+ hour wait for blood work, an addition 2+ hour wait for the rest result. Another 2+ hours to see the doctor. I am on the verge on walking out. I will never come here again.

My dad was in this facility for over a month and I need to let everyone know how amazing the CV-ICU staff was! It felt like home there and I could trust them to care for my father when I left. Dr Jain is very intelligent and works hard and aggressively to get your family better! Rafi, RN was phenomenal, I couldn’t thank him enough for everything he did for my father. He knows his stuff and truly cares like the patient is his family! Shehide, RN took such good care of my dad, came whenever something beeped, and answered all of my questions. She even came to check on my dad when she wasn’t working on his unit. Andrew, RN was such a breath of fresh air. He constantly gave us hope and reminded us not to give up. Gibbs, RN was awesome at making my dad comfortable and explained everything he was doing, despite the fact that my dad was sedated. Morgan, RN constantly made sure we never needed anything and was so kind. Josh, RT thank you so much for ensuring we felt comfortable with my dads ventilator settings. There is no way I will be able to repay you for the care you gave my dad. I’ll never be able to repay you for what you did for my family. I hope this review reaches someone who can recognize such an amazing group of people, they saved my dads life. ❤️

Labor and delivery saved me from a bad birthing situation with a midwife elsewhere and helped me bring my baby into this world. Thank you Sue for my epidural saving me from suffering in pain. Karen the delivery nurse was great. Midwife Carlie was great with my delivery. I want to especially that my maternity nurse Shernett made me feel so comfortable and was accommodating to my requests let me follow baby to all her check ups. I had a great experience and felt safe and cared for plus the rooms are nice

Cannot even begin to say how concerned I am,First of all, I am pregnant and suppose to have my baby at this hospital. My husband was recently in this emergency room (trauma unit) because of a motorcycle accident, and they put him in the hallway with three other people even though he was in serious condition and had a heart attack a few moments earlier. They did not even sit up his bed, they had him laying in the halfway on the stretcher!!Second of all, I asked for water for both of us and was ignored four times before having to raise my voice about us being thirsty and finally them getting water. This concerns me because Im visibly pregnant and he was visibly injured and we couldnt even get a simple water yet alone no meds until I had to track down the third nurse asking for this.Third, the waiting room had me wait even after they called the front to say I could go back and see him. They had me stand there while the nurse told someone where the bathroom was. The doctor barely acknowledged that my husbands was injured and told him the faster he could get up the faster he could leave. They did not even give us a wheelchair- we had to find one on the way out. His arms were all bloody and they put no band aids or cleaned up anything. Such a sad excuse for staff

The entire maternity staff is amazing, caring and very kind. Im thankful for the care they gave us. I was feeling like a family. And the food was delicious. Thank you so much, it was the best experience. Blessings for the staff.

Had procedure on 9/17/21, and everybody was exceptional, from the reception all the way through. Kristen in the recovery was a real stand out, from her demeanor to the professionalism she exudes. This young lady is quite an asset to the Hospital. Do yourself a favor, and keep her around at all costs.Thanks BG for a great experience.Tom Cahill

I stayed in trauma after an accident and the nurses are amazing. The older nurses treated me like their own daughter, and I had a friend in the younger nurses. I loved my nurses so much and my experience was extremely pleasant. The PCA’s are also amazing. So many have a great knack for helping you feel comfortable and clean. I’ve had a very positive recovery experience because of the staff, and I’m so beyond grateful!

Awful place, I had no idea a medical facility and its doctors could be so lousy. Pathetic. They ignored us, mismanaged care and my wife died under mysterious circumstances. Their whole care is based on legally getting away with negligence. If you need help or your life is on the line, you are better off in the gutter than this sordid place

2nd fl Dr. Blanco office is clean. The ladies (assistant) work hard ,verifying everything before you see the doctor. My kid primary care doctor missed up on the refferal and the office tryed to help but couldnt allow me to see the doctor until refferal was correct. I have to wait sometimes a while if they are busy but the office and doctor are ok.

Usual hospital, good and rude nurses, but very rude people who let u in. They tell you rules about masks and then when you are in u see employees not following the rules. Doctors are good. Many old, run down rooms with poor a/c, when notified the nurse she stated it is what it is.

During my stay in Broward Health Medical Center for 2 nights for my joint surgery between July 22-24 2021 ;it was an amazing experience from the receptionist to the medical employees at a large.My locked jaw experience with out Ms. Healy the Night shift nurse would have been unbearable.She was perfect and made me to have unforgettable experience. Thanks Healey!But I want to say that every time I push the emergency button ; the receptionist said ‘ what can i help you ? Was it they don’t know a locked jaw patient can tell them what he wants? I hope they will correct this in the future !

Dr. Diana and Nurse Kerry were extremely helpful and patient with me! They helped a lot! They were amazing!

I was visiting from out of state when I unfortunately ended up having to take an ambulance to the hospital. The staff was not kind or compassionate. I could hear the nurse in the hallway saying my friend was “crazy” and someone needed to let her in.The front desk receptionist was awful. We asked her to call a taxi because both our phones were dead. As she rolled her eyes and made a stink about it she did. I was sitting down because I had low blood pressure. The receptionist told us we need to be outside waiting. As we were outside waiting on the curb she came outside to Yell at us to inform us we have to be outside—-clearly we were.I also found it odd they don’t educate what their test are. I declined a cat scan they said “ fine” instead of letting me know what a cat scan will show. Overall, it was a horrible experience. The only person who was good was a kind man at the end getting my health insurance to discharge me.

My newborn was admitted to the NICU for almost a week coming from home. Staff Richard from the NICU department IS VERY AMAZING!!!! He made sure not only my daughter being taken cared of but also me!!! THANK YOU SOOOOOOO SOOOO MUCH ❤️❤️ From Isabella and I 🥰🥰

Walked into the emergency room with no one waiting, but waited an hour before asking a lady at the desk for an update and she informed me that they are getting my room ready. She also clarified the room number. Waited a lil while longer to ask the man at the desk and he informed me of the same thing. Was going to walk out, but I had spent so much time already and at that time it’s a lil after 5am. Ask to speak to someone in charged and the charge nurse CHRIS came out and said they are short staffed. OK so I ask more questions cause it seemed like I would be there for a couple of more hours since they are short staffed. While I asked questions he became irritable, but clarified that housekeeping was short on staff and said he will find me a room. He found me a room and told me to sit down not caring that the bed had a blood stain on it and took me to another room. When asked if that room was sanitized, he gave me attitude by the mouth and body language. At this point I definitely walked out and will be speaking to his boss about how unprofessional this ER is. I clearly understand why the rating is so low.

They want to test for covid. But dont have hand sanitizer when you walk in the door. Touching on pens everyone has touched. Is this a joke? Do you care about peoples health when they come in or what?

I had a very bad experience here with the doctors, not only did my primary doctor Warner completely disregard me on the two times he came to check for a period of 5 seconds, he threw his hand up and continued to walk away as I asked about the health issues with my DVT in my chest, trying to seek more assistance and knowledge out of it.By the end of my stay there I had one blood doctor telling me he wanted to hold me for four more days, Doctor Warner not responding to any of the nurses, and then surgeons telling me “don’t come back here in case of emergency, we won’t be able to help you” … the only one I appreciated was the friendly nurse thankfully and the other doctor who was shadowing who fought for me and helped inform me on knowledge.It’s sad to be in a hospital for any reason, and then to be treated in a disrespectful, and rude behavior and pushed to the side is disheartening that these are the “professionals” they employ here.Let’s not forget to mention I had multiple screenings they listed that I was not informed of or even had performed, this hospital should be ashamed of it self, especially being a “teaching” hospital that directs new doctors entering there profession.

Rebecca Bronstein was the Doctor that helped me and she was beyond rude. She was so impatient with me the entire time. I was very uncomfortable to ask her any questions or let her know I didnt understand something. Everything about my visit was just unpleasant.

Dont come here if you dont want to spend 4hr in the waiting room.😠😠😠

Dr. Pham and his dental staff here are a very professional and orderly team. Theyre always very courteous and willing to help with any questions or concerns. I have had more than 10 appointments here recently and the work that was done on me is superb. Ive had no problems with my teeth after each visit. This branch of Broward Health is always clean despite the number of people who come here every day and I feel safe with the nice security officers. It is my experience that this dental office here is on par with private practices with the added bonus of not paying so much for their excellent service and professional work. I rate them five stars.

God help any of us who needs to speak with someone in the billing department. After trying to speak to someone in billing in person I was told by security I needed an appointment and handed a slip with the number to call.Well Ive called for 2 weeks, put on hold and had the option of emailing them or leave my number to be called back in 24 hours. Ive heard NOTHING back either way in over a week! I need certain certification forms for a hospital policy from work and NOBODY will do their job by calling me back or emailing me back.Im at a Catch-22 and getting no help! Absolutely pathetic!!!!!!

Nurses and managers are not nice and they are disrespectful and you cannot visit at the hospital and they are disrespectful and I don’t like the nurses and I don’t like the managers because they treat you like trash!

I just recently moved to the state of Florida and my boyfriend had to have an emergency surgery yesterday evening, I left him after the procedure for an hour to get him some clean cloths came back found him crying in pain saying that hes been pressing the button for the nurse after he woke up and no one came and one of them came and yelled at him telling him to stop pressing it so much. My boyfriend does not speak English. He was in relief to see me. Shame on the nurses of this hospital, YOURE JOB IS TO MAKE THE PATIENT FEEL COMFORTABLE. DISGUSTING REALLY

My mom was there on May 20 ,2021 for lumbar surgery and it was an excellent service, Dr. MCLEIN IS AN AMAZING DOCTOR AND Dr. MYERS AND GABRIELA there ara and EXCELLENT and AMAZING doctors, Im recommended this hospital, ALL staff are very professional and kind.

Maternity nurses, love to all of them, to the ladies bringing me breakfast, and to one nurse miss sharteen love from room 4010

The vaccination service for Covid-19 was AMAZING! it was so organized and so we done that it was enjoyable the entire time. Maxine and Ileana really made my experience amazing and they deserve special attention. if you’re going to get you’re covid vaccine, do it here!

This hospital is terrible. If it weren’t so inappropriate I would be cursing while writing this. You would think that checking in would be the simplest thing to do but these people are so far from organized it’s insane. The security guard in outpatient has the smartest most disrespectful mouth I’ve ever seen someone display while working. My issue with her was just the way I was spoken to and dealt with but also the way she was speaking to other people. I will literally never drive two hours away again for this place

This is the Absolute worst Hospital I have ever been in. I came in for hip surgery. I layed in a bed for 2 days and they discharged me without doing anything. They wanted me to walk out with a broken hip and fractured foot. Could not speak to my attending doctor and I got the run around when I tried to speak to ANYONE.

This hospital is the worst and Kelly In the ERIs rude and obnoxious also condescending. People like her are the reason for a lot of mishap at this hospital you comeHer to be treated and I hate this hospital .

After my surgery, the nurses and doctors acted like they didn’t believe how much pain I was in. Every time I asked for something they would say “I’ll be right back with it “ I wouldn’t see anyone for 2hrs. Don’t Go To This Hospital!!

Nurse Angie Nurse Michael & Nurse Kenyatta is Live Savers!!! They gave patience and really care for your health!!! They kept me clean and got me stronger

Absolutely amazing! Everyone is outstanding, caring and patient.

As a cancer patient I have visited this hospital thousands of times and met many people ,including nurses and doctors.Only in my experience have I felt the warmth and attention of people who work there, since I entered.I must thank the patience and wisdom of these people with me.I will especially mention the Oncology department who from the beginning were very professionals.I continue to attend my regular appointments.THANK YOU BROWARD GENERAL.

My name is Yalila Seidman, I was amazed by the wonderful nurses and aids, the food, the doctors, I was treated like a family member, with a lot of love and care, I have been in other hospitals in broward and was never treated this way, I was impressed and I could say I felt like I was at the baptist hospital, which is considered the best hospital in Florida. Broward health medical center is my hospital from now on. Thanks to Liz, Heroine, Rhonda, the nurses of the night shift,. Thank you so much to everyone.

Today I had the extreme pleasure of speaking with a beautiful soul(you know how you can just tell when you hear the positivity in a voice) her name is Shakai.. I had to set up appointments for upcoming tests and feel blessed to have been transferred to this lovely personable lady.. I have ALWAYS had respectful kind people when dealing with the Broward Health appointment center but I have to give a HUGE SHOUT OUT TO SHAKAI.. I wish more people would be as happy with life like Shakai.. thank you so much for your consideration and help.Dawn G

DR. Lozada and entire ICU Trauma Team are brilliant & extraordinary!! Ive watched the Team day in and day out for the past 14 days Im amazed!! They ALL comfort my Family and speak to you in a manor that you understand 🥰!! Go Broward Health ICU Trauma/Dr Lozada continue saving lives YOU ARE LOVED, ADMIRED, AND DARN SURE APPRECIATED!!! I am grateful for each and every one of YOU!!!❤ YOU ARE Heavenly sent!!

Treatment was fine for an acute condition but upon discharge patient was left on a bench outside lobby at night waiting for a ride home.

I hate coming here, for this to be the main hospital in Broward; you guys are understaffed, overwhelmed with patients and no room to place them...Try keeping fast track open till 12am, using some money to make a bigger facility and maybe find a way to separate critical patients from non critical (in separate buildings- separate wings of hospital) trust me your staff and patients will greatly appreciate it...

I wish I could give this place a -50/5Front desk - rudeInpatient nurses - R U D EAlso, they talk over you and dont even listen. I had to explain myself 5 times for one of the nurses to even half understand what I was saying

Tried to discharge me with medications without ever having some one come tell me about it or the fact that they diagnosed me with something. Just heres some pills bye.

Worst hospital every!!!! Avoid at all cost when there with an allergy reaction to food and might as well just overdose on Benadryl and treat myself waited over 1 hour for treatment because the ONLY DOCTOR assigned to my area was “treating a patient at coded” for over an hour that is stupid! I had to walk out and just drink Benadryl and treat myself.

Neat and tidy. MRI was good

Had my baby here, mom had heart surgery here, mom had a stroke and was taken care of here.

My experience having carpal tunnel surgery (April 2021) was outstanding in every way. My nurse, Terri Kellerman, RN, was warm, compassionate, and motherly (although I’m about twice her age!), and when she stepped in to help another nurse whose patient was emotionally distressed, Terri showed outstanding empathy. My nurse anesthetist, Octavio Gayton, CRNA, gave me a remarkable presurgical summary of the procedure—a summary that was far more detailed than any I’ve ever had, yet easy to understand. I even had an anesthesiologist—not always the case these days—Ramon Vargus, MD. Dr. Vargus was quite friendly and likeable and showed a nice sense of humor. He made it clear that he was aware of a rare medical condition I have that can cause serious problems during anesthesia—and that he knew how to avoid those problems. With such a team supporting me I went into surgery without a bit of anxiety. And my surgeon, Kevin Shrock, MD, did an excellent job.

The entire staff was caring and very kind. And of course, professional to a T. Im thankful for the care and friendliness they gave. One little flat note: the reports on results of my exams and tests which they gave me when I left were incomplete. Important parts of reports were missing, but the most important is the care. Thanks, team!

If I could give them zero I would they don’t sanitize the waiting room they are not organized staff are rude plus a sick patient can be dying they have you wait 3hrs in the waiting room 3hrs in the back for a doctor this is sad this place use to be the best now it’s the worst hospital next to plantation I’m not sure if they are low on staff or just haven’t gotten use to the volume of people coming in

Absolutely amazing staff here! They go above and beyond for each and every patient even their family members while meeting every clients needs, cares, concerns and even their wants! I also want to give a very special thank you to all the staff on the 5th floor for taking such wonderful care of my mother especially my moms RN Tameka Williams and her social worker Stacy! You ladies are amazing and your a true gift from God himself Thank you for all your hospitality

I have to mention all employes at 4 floor at this time the SW wing , were always supportive and caring with my close relativeShe was there before to.You all great professional thank you Miss Kim, Tamisha ,Ashley ,Juan if I forget anyones name forgive me.You guys are so important in behavioral patients.Behavioral staff workers the greatest!!!

We had about a week long stay in the NICU after our son was born and couldn’t be more grateful for the doctors, nurses, and staff. Truly exceptional from top to bottom.

My son was baker act and was mentally unstable and they gave him meds and released him. He was unable to hold a normal conversation or answer a question directly but they released him without stabilizing him. If anything bad happens to my son it’ll be there irresponsibility of properly giving my son appropriate medical care.

The best health center in Broward, I just moved to the area and had everything the could go wrong went wrong.Taking my kid to Broward Health for school document was the last thing I wanted to do that day.Chantelle was so friendly and helpful that she made a stressful moment less stressful. People like her are the reason I will continue to go and recommend others to go!!!

Thank you staff for taking great care of John Chisefsky on 01/19/2021 from his post op per op and everything in between. To all the nursing and transporters his over night stay staff. The group of ladies at the Main entrance when I arrived at 6 :00 pm was so nice and caring all 3 of them , I dont remember all staff name but here are a few Susan , Deanna Elaine. Ect You made a wife not worry so much when times of surgery and illness is so different . And to his Dr. Kris Chenard who performed his surgery thanks for making my husband happy again.

Horrible bedside manner for covid-19 positive patients. Please do not come here if you are covid-19 positive. The triage lady was insanely rude and said we were wasting our time. That shortness of breath is a symptom of covid-19. When a quick google search shows thats when you have to go to the ER. I wish I knew her name. Skinny older red head white woman.These people clearly do not care. Then the woman that did my ekg started yelling at the guy that took me back in spanish. Saying that covid positive people cant get ekgs because it contaminates the room. Instead sanitizing it like any other room.

Absolutely -100.. upsetting, unexpected and unexplainable. I just observed several key personnel come into work, the beginning of their shifts, entering from the outside of the facility.... NOT WEARING A MASK... AND AFTER BEING VERBALLY CHALLENGED BY THE RECEPTIONIST THAT THEY NEED TO HAVE ON A MASK, CONTINUED WALKING INTO THE FACILITY. YES...I AM VERY UPSET. THIS WAS A SECURITY PERSON AND WHAT APPEARED TO BE A MEDICAL PERSON. Soooo, I call HR, and after explaining my concerns, she blindly transfer the call to Customer Service. Is this news worthy? This is HORRIBLE

I had my first baby in April 1st, 2019. Now Im here with my second one. In both experiences the team was and stills being great, at this time I had a c-section for placenta previa. Everybody is kind, professional an passionate with their job. I love my Drs. Brown (first delivery) Renée Alexis and Alexis, father. Thanks to all my nurses and PCA, Alicia, Jenny, Cristol, Brittany, Rosita (her name as like my moms name), Amanda (like my little daughters name), Cinthya, Shanna... sorry guys if I forgot said your name but Thank you so much for take care of me, daughter and including my husband.

This hospital is going to allow nursing students to bring all their germs from the outside world into the rooms of our loved ones. This is not the time to allow students who aren’t licensed and unnecessary personnel into the hospital. We are in the middle of a pandemic and you want to allow STUDENTS to risk their lives. Of course only a hospital with such low standards would allows something g like this to occur. Why aren’t any of the other hospital systems allowing students in? It must be for a reason! So why would you allow something like this to happen. I will be making a report with the Joint Commison as well! I believe this is something that needs to be looked into.

I was recently a patient at Broward General Hospital for 6 days. My experience was outstanding during a scary and uncertain time. Thank you to several staff members/employees who made my stay a better one during that uncertain time. I would like to take this moment to say a special thank you to the following Angels (aka as nurses) 6th Floor South staff members Tommy, Britney, Iris, Amber, Francese and one more I think her name is Christine? PCAs I remember that were wonderful Hopal and Elaine.. (all were extremely professional and kind and caring) Special mention to a beautiful human being and caring soul named Betty Buiey, who is a living Angel, who cared enough to visit me through a window in the emergency room.. and I felt so much better knowing her presence was there!!!! I appreciate everyones help during such a horrible time with Covid-19!!!! Thank you also to Dr Samir Hussain for his caring and wonderful bedside manner during my stay!

My experience with the front desk staff was awful. They give out flyers with incorrect visiting hours and are extremely rude. Dont go to this hospital if you dont absolutely have to.

I’ve been sitting all most 45 min. No call yet, even the floors are dirty. Ask them what took so long said we are trying.i don’t want to come aging to this so called emergency service.

One of the worst hospital stays Ive ever been. Im not sure if they are understaffed, but had to wait an hour before seeing someone and the er room was empty. They couldnt do anything for me. Driving to boca regional hospital.

When would you expect an emergency room to turn away someone exposed to covid with many classic symptoms (but not in distress) and hes asking for a covid rapid test ??? Shocking. I was turned away today and told that unless I was to be admitted they arent offering testing to me .... but to search for an urgent care...

I went in for bleeding out for three months the doctor questioned everything i told her she stated what i told her cant be then had all these tests done that took hours and instead of her telling me she sends in a nurse who says “we cant find whats wrong with you “ then hands me discharge papers. The rest of the staff was nice but that doctor made me feel like she didnt want to do that job atm

This hospital is a nightmare. Avoid at all cost.

The outpatient clinic is very inconsistent and doesn’t respect the patients time. Communication is very poor.

Clean environment. Great customer service.

Terrible service . My husband did an EEG and the report was very late and he got it 10 days after he did it. The Dr that did the report took 10 days to review the study.

I was seen in the emergency room 1/1/2021 Dr Van Smith and Nurse was excellent but the Charge/head nurse Was highly rude and unprofessional and informed me yesterday my prescription was completed called today 1/2/2021 to speak to her and of course I am upset due to the fact I called numerous times and received no call back finally got through to her as I requested to speak to someone over her she hung up!!!! I work in the healthcare industry and I never dealt with someone so rude and unprofessional in my life. I dont care how aggravated or rude I was as a patient I have every right when I was told from her that it was done yesterday. I do not appreciate that I will make sure to not ever go back to this hospital ever again! One bad apple all is a bad apple . Dont you ever hang up on me ever again to make sure that she is help accountable for actions I will keep calling to request a supervisor over her!!! Thats not right at all and so disappointed!!!!

Probably the worst hospital Ive ever been to the Er Docs are extremely rude everything always takes forever, Ive had blood on my bed either on the sheets or on the handrails just an extremely disgusting hospital.

Because theyve saved one of my loved ones lives in 2008 and then recently past few weeks they have saved there life again and for that Im grateful

I’m am really sick and was submitted to the er and everyone was super mean, rude, and combative. Not to mention they were all overweight... you can’t be mean and fat you have to put pick one, you can’t be both

Nice place, good staff.

Avoid this hospital for emergencies.I arrived at the emergency room with severe abdominal pain due to kidney stones on a slow Tuesday afternoon. They make everyone wait for a ridiculous long time to be treated although ER treatment rooms were available. Another man was rolling on the floor screaming in pain in the waiting area for the same of time Approx. 1hr later I finally received pain medication.After CT and diagnosis they gave me prescriptions and the CT report to take to a referred physician. They did not give me the required cat-scan CD the physician needed so I had to return the next day to pick-up (another unnecessary). I drove to 4 different pharmacies up to Palm beach to get the medications that we’re out of stock, until I found one that could fill the script, only to find out the prescriptions were not signed by the doctor and I could not get my medication ...Very unprofessional, untrained and uncaring facility !I feel patients are not treated with the respect or consideration they would give their own family.I would go to Holy Cross in the future if I ever Had another emergency.

Worst hospital ever, rude nurses, dirty inside, smells weird, very bad energy, you might as well stay home

Horrible, horrible care facility! Despite all details given to nurses and doctors when admitting my mom on Tuesday due to a minor fall, that she can NOT tolerate ANY pain medication beyond just Tylenol as needed, the night doctor gave her not one, but two doses of oxycodon (sp?) throughout the night which left her extremely nauseous and vomiting all day yesterday and left her too weak for me to be able to take her home. But instead has to stay another horrible night in that awful facility! The nurses on staff are horrible and everyone points fingers at anyone else and no one can tell me how this could have happened or who is responsible! I was there all day when they admitted her and all day yesterday, but who is supposed to care for your loved ones during the night!!

Staff is amazingly helpful and compassionate to you and love one needs

The worst hospital experience I have ever had. The staff was hateful, unorganized, would not listen, lied about the answers I gave at admission, wouldnt update my meds from 3 years ago, and kept me from having emergency surgery. The hospital discharged me while I was in pre-op waiting for surgery for 3 hours. They gave no reason to me or my doctor and forced him to draft discharge orders.

We got there at 10:30am it was 3pm when the nurse told me she didnt have any time to give me any status/information after multiple test run. Told me I would have to go and find the charge nurse. This was the 1st time I asked a direct question. I fully understand the stress of the job, but consideration patients in the ER is overlooked. After, communicating with the charge nurse directly things started to get resolved.

The care here is horrible. My sons admitting dr does not return calls to staff, other drs and has been unresponsive. How can a dr not discuss any treatment plan with a patient. How can it be thst not one single dr has even told my son his diagnosis. I had tocall the nurse to find out. Im discussed.

Worst Experience I’ve ever had in a ER ever. There was a clear disregard to my concerns of pain and discomfort. I can see through the “Blood pressure and heart monitor” facade of care. No testing, no concern...

Every one talking in good maner good taking care by doctor and nurse my treatment was under doctor abdalla she is aslo very good in talk

This is the worse hospital I have ever been to. If you are sick? Do not go there. The staff on the 9th floor are rude and clueless. Especially Myrda, the nurse. Not sure how she pass her nursing tests. She doesn’t know anything about her patients. She’s there just to collect a paycheck. Please go somewhere else if you really want to be taken care of.

Its sad that you dont provide a washer or dryer for the Covid patients especially when they have diarrhea

DONT COME HERE. THEY WONT HELP YOU.I came here for a emergency port flesh because I have cancer and Im trying to get established at the moment and they denied me. Lied and said I dont have pain or discoloration on my neck. To get a regular doctor. I was so mad because Im in pain looking for a better hospital now to help me. 🚮 IM NOT FROM FLORIDA. AND THEY SAID WE CANT HELP YOU 😡😷

Was pleasant

Going to this ER was the worst experience I have ever had. The Nurses did not take me seriously. The doctor did not communicate to me any test results or give me an opportunity to ask questions. I spent 6 hours there and was never checked on or asked if I had questions. I was there for severe abdominal pain and I still had to get up and walk to the nurses just to find out what my test results were. The nurses were crowded together laughing and watching a loud episode of family feud. The only available restroom was filthy and covered in urine. It resembled that of a jail cell. In the end, I never got a real answer on my pain or was given any antibiotics. I now have to begin again with a different ER as my pain is still present.

A really stressful, terrible experience. I had to call 911 because I was extremely faint and fatigue. ( I am 23 years old) I got to the hospital and the people in the emergency room literally joked to each other about another COVID patient. (Which I did not have) they left me in the room being extremely weak with no help and attendance until I buzzed the emergency button. That alarm went off for 5 mins without anyone coming. I feel extremely let down. There was only one nurse who I felt truly professional and cared. I’ll only go to memorial regional from now on. Even if it’s a further drive. It’s not worth the neglect at Broward.

If you ever have to go to the hospital this is the place to be! Wing 4 West is the absolute best Ive ever seen. Being a former firefighter and medic I known first hand what it takes. They treated my grandmother like their own. Highly recommended and if you have the option request 4 West!

Friendly and great hospital. Drs, nurses and employees are excellent and caring. They explained to me what was going to happen during surgery and willing to answer questions. The only thing that needs improving is the food. 😁 .if you want the same service but better food try broward county imperial point hospital. Both hospitals are owned together.

Awful service & rude staff

This 5 star review is specifically for Dr. Timothy Ryschon. Hes such an amazing physician and we especially enjoyed his quirky personality. He took really good care of our 13 month old and explained everything he was doing and why he was doing it which we really appreciated. Hes really great with kids and would highly recommend him!

This is the best emergency room! From the minute you walk in the door to the minute you leave the staff were all very kind and concerned! You dont feel like your just a number even through it was very crowded upon arrival. Even while you are waiting in the waiting room you are well cared for. They made sure to keep in great communication our loved ones waiting too. The hospital was very efficient and compassionate; compared the other hospital emergency room experiences.

My mother was staying in this hospital for her illness. And she said the nurses don’t know how to take blood from her they caused a lot of bruising and were constantly waking her up to take her blood. When I picked her up. She had dried blood all over her pants . Very disappointed with this hospital . They aren’t profesional and even the professionals don’t do their jobs correct. Don’t recommend .

Usually this hospital has rude staff but today has shown me the hospital is really trying to improve their culture. My husband was admitted today and the staff was very nice and empathetic. His RN Michael in the ER was above and beyond caring. I hope Broward General continues to hire staff like this.

I am not an us citizen and asked the receptionist if the treatment would cost more than 200$. She reacted like yeah, everything is alright. Dont worry.Later on she said for non us citizens, they charge 1500$. So broward medical center scammed me. If i had proof, i would sue them.

Great security until they don’t accept a military ID as proof of ID(lady at service desk tells me that it’s not an official ID) and won’t let me in to visit my family member that got emitted. We sat in the ER for 5hrs after being brought in by the ambulance. Then was emitted and haven’t seen the doctor since the day prior in the ER. On top of all that me nor the family member have been getting updates on the health status or any of the lab outcomes and it’s nearly been 24hrs..

Hospital personnel to patient communication at this hospital is HORRIBLE. Told to arrive at 7:30 AM for surgery and no food or liquids after midnight. I waited NINE hours in pre-op without food or water before I was sent in. At one point, they werent even sure who was supposed to be taking care of me! I am diabetic and had not eaten for 21 hours and kept slipping into hypoglycemia - sweating, light headed - but the nurse couldnt do anything about it. I was radically dehydrated from the sweating and was not able to be given fluids. Because I got to the room so late from surgery, there was NO DINNER ORDERED so I had no food. This is 19 HOURS with no food or water. My husband finally went out to McDonalds and brought me back a Big Mac while the night nurse brought me graham crackers and juice to get my blood sugar up. Is this how a hospital should be run? I developed a urinary tract infection from the lack of hydration. It was not treated at all. NOBODY told me basic hygiene needs were on a shelf on the other side of the room at the bottom of a tub. I couldnt see they were there. Nobody mentioned that i should be using a thing to keep my breathing up so I didnt catch pneumonia. It was sitting on the shelf with the tub and Ii had no idea what it was so I ignored it until one of the AIDES that takes VITAL SIGNS asked me if i was using it. if no one tells you you should be doing something, HOW do you know to do it? HOW do you know something is available if no one tells you? I was in severe pain and dealing with having to pee every hour and it was extremely difficult for me to get out of bed so I wasnt in any condition to be asking if I could get a toothbrush The ridiculousness extended right up to discharge when the day nurse TRAINEE CUT OFF MY ID BADGE and the transport person refused to take me to the exit because he couldnt scan my wrist band. Even after leaving the hospital, the communication was awful. The woman who did a follow up phone call was obnoxious. I finally told her everything was wonderful just to get her off the phone. I felt bullied by her and the PT person who accompanied her on the phone call.There were a few high spots. The women who creates the ID badges when you enter is very friendly. The night nurse Patty and the pre-op nurse Jeff went way beyond the call of duty to try to make me comfortable in an impossible situation.All in all, the place is horrible. If I have a choice, I will never go back there.

Have had good experiences with the excellent and professionalism of the medical staff and their personal.