Such a helpful and welcoming environment. The staff are caring and really show interest in what you have to say! I’m so thankful for these folks!

I worked at this location for a little over a year. The staff frequently spoke about clients and their very unique and private situations in an open environment. I found this to be, not only unprofessional, but unethical. ACS’s mission is to assist and aide soldiers and their families for a better quality of life while serving the greatest country on Earth. The staff create an illusion of understanding only to subsequently badmouth, mock and demean their clientele for their own amusement. They even degrade the assumed education levels, of those men and women in uniform, seeking assistance, in public government documents. There are a few good eggs in the bunch with a genuine heart and passion for their job and the mission overall but most do the bare minimum.

All the support you could hope for, all on base!

Customer service and sense of urgency need improvement. Great opportunities for soldiers, just a lot of hassle to go through.

Absolutely the most difficult and unhelpful. I had to legit reasons for Aer. And the main person there said they will not help out at all. 11 years in Army, had a few over my career never had any issues until here. Truly, sad. They treat you as if you are an annoyance to them. Definitely not the right people for the job.

Amazing staff!! This is the building to go to if you need assistance with something. There are so many programs in this building that its mind blowing. This should be a stop for every soldier to make while they are here!

As a new soldier, I’ve had to use ACS on several occasions. Every time I go, the staff seem unapproachable, as if they are being forced to work there, if that makes any sense. I’ve gotten turned down several times for very basic requests, such speaking to the immigration officer or being able to use a scanner. At this point, everytime I go in there, I expect to be disappointed. It’s really disappointing as they preach about helping soldiers and offering soldiers different programs. If I could make a single constructive criticism, it would be to teach your staff to develop intrapersonal and actually smile once In a while.

Kind of dumb to be closed on the weekend. Only time people have off from work and Im sure no one ever has problems on the weekend. Makes since.

They are so helpful. And there are many resources. Especially the employment readiness department was super helpful. Definitely take some time and see what resources they have to offer.

EXTREMELY RUDE WORKERS, If I could give 0 stars I would. I just went in to find out more information about what programs can help me with my process of leaving the army and the lady at the front desk was insanely rude, I wish I got her name but I was So upset I just left.

SUPER RUDE STAFF! Worst service I have ever seen in my entire Army career, if it were up to me, I’d have every single one of the employees fired.

I give up... im currently deployed in Afghanistan out of fort carson.. trying to call ACS to get a hold of AER and another department... i continue to recieve voicemail response... seems like the AER worker is always gone or just not answering the phone... 2 weeks now trying.. definitely not trying to call this location ever again....

Its very helpful service, I like to go there to print out my paper work. All free!!! print and cope . For using computer is 30 mins, but for print your paper work is enough time. Dont forget bring your ID card . 100% ID check.

A must visit as soon as you get here lots of helpful stuff going on in here.

Extremely helpful individuals that will do anything to help soldiers.

Great staff very helpful and a clean facility.

They helped me financially when I loss my father

Great help from them

Rude director.