They took me in quickly. Xrays, ekgs and quick turn around. Everyone was very very helpful and pleasant.

I have tried 6 business days trying to get a COVID 19 PCR test done in Manning at Mcleod Clarendon for a procedure being done at the Mcleod Florence. It is a 2 to 3 hour drive to Florence and then I have to go back 72 hours later for the procedure. It takes 72 hours to get the results. So it is impossible to get the test done. I thought if I did it at Mcleod Clarendon it would be in the system. I am 72 on oxygen can can not play these music chairs. Can not these hospitals work together instead of making it such an imposition on the patent which is causing me to just not have the test at all. I have been running around in a circle since last Fri.. The results take 72 hours to process. If i was to go in at 10:00 am the results would not be ready until Fri at at least 10:00 am and I am suppose to be in Florence by 8:00 am Fri. so how an i to take results with me if I have to leave the house by 6:00am to get to Mcleod Florence by 8:00am

As a former employee, I just want ppl to know that McLeod does not pay employees for being out with covid yes even if you get it while at work. And also if they do a covid test you there, youll get a bill for $745

Father was admitted Friday night and Mother passed out in his room . She had to be taken to ER . All staff for my parents were kind , caring and efficient on Oncology , ER and neurology floors

Avoid McLeod digestive health. I have been very sick and in pain for almost a month. Ive been to my family doctor 4 times and the ER at Carolina Pines. My family doctor finally got me an appointment at McLeod. I drove from Hartsville yesterday thinking Id finally get some relief. No such luck I saw Dr. P for maybe 2 minutes. I was in terrible pain and told him that. He didnt care he ordered an egd and Colonoscopy. I went to the office to schedule it and was told that it would be 3 weeks before they could do it. I wasnt offered any help at all they didnt care and had no compassion at all. I have been living on mostly chicken broth and yogurt for a month. My stomach hurts so bad it wakes me up. Ive been having dry heaves and diarrhea. Ive lost 15 pounds in 3 weeks. Im hoping I can find another doctor to treat me

Got an ultrasound here today. The lady that performed it was nice enough. But I never even saw the doctor that apparently reviewed the images. Never came into the room. I didnt get to ask any questions. I was just told they said it looks fine, theres a sink over there where you can clean yourself up, when you walk out of the room take a right then a left and youre in the lobby. As little interaction as possible. I cant recommend anyone ever come to this facility.

I blame this hospital and Dr. Ali in ICU for my Dads death. They ignored obvious signs that he had a bowel obstruction and let him die from sepsis because they waited too long to address the issue

Once again MeLeod continue to disappoints with their professionalism, work ethic and compassion for the patients who need to be seen.Even with the new building as I sit here today waiting hours I see how serious patients are taken. I never ever seen a staff move so slow when the place is not even that pack.Just sad, I can’t wait to move so I can find a better hospital. Watch the front desk and nothing seems to get done but talking, laughing. While you have people with chronic pain on the edge of passing out waiting to be seen.

The doctors are not great, maybe a handful of decent doctors. They need to stop investing in new buildings and invest in good doctors. Florence hospitals are not good and neither is Carolina pines in heartsville. If you can go to PRISMA in Columbia but if you want top of the line care you need to visit UNC chapel hill

Went to imaging@8:50. Appt. @9:05 Registration was at 9:30. Left at 10. No explanation as to why it took so long. I had to ask if I had been forgotten about. Everyone coming in after me left before me. Wait area was empty before I was served. I call this bad customer service. Got to do better Mcleod.

I personally wouldn’t give this Hospital any stars let alone one sta. it has been a horrific, stressful experience after a family member was admitted. She is a fall risk due to amputation and has had a bad case of nausea and diarrhea. After being admitted she has been threaten to be kicked out, poor assistance from nurses. They expected her to be her own nurse on several occasions, we’ve all been disrespected by the doctors. We’ve been called homeless, they have withheld information from us, disconnect our call when calling in for updates. Today we had to drive a hour to the hospital because of a doctor mistreatment. After responding to the doctor mistreatment they attempted to label her crazy and force her to take an anti depressant medicine. I would not recommend ANYONE to go here if you are a person of color and need proper care. They have been referring us to call numbers to file complaints, but no action.

My wife and myself have been treated by the cardiology dept. For over 15yrs. Open heart by passes stints etc. I was treated so well I wanted to stay another week. Have gone to emergency room 6 times. Again excellent service. Stay away from Providence in Columbia my wife was lucky to get out alive. No complaints period. Need an excellent cardiologist go see Dr. Ohm

I have been 7 days and was supposed to be sent home 2 days ago. I KEEP BEING told that I am waiting for my insurance to approve my machine a vac . I call the case worker and asked her whT I can do to help the process I was told nothing. I called the director and the administrator no one has cant to help me with the situation I am going thru . This hospital sucks. Food su KS the only good thing is the nurses

ER Dr Tried to give me a med I told them and him I was allergic to, then gave me another med I was allergic to which is called something else in the south. I ended up at home with hives all over my face and neck and back and head. Thankfully Im a nurse and carry Benadryl, my epipen and cortisone cream. My foot spasmed for 12hrs and its still doing it a day later. On my way home tomorrow to see my primary. I never in life heard of an ER doc that cant do s nerve block or cortisone injection.

First of all the temperature in here is freezing. It feels like it is 30 degrees. They are super slow and very over crowded for this reason. I have been here for 3 hours and I am still in the lobby freezing. Some of the staff are very rude. My suggestion would be two ER’s this is a big city and it needs more than one ER. With two ers you can have one for medical emergencies and one like an urgent care facility.

I just wanted to say that Hanan is a nurses assistant in tower 2 on the 5th floor and she is the most incredible person! McLeod is so lucky to have her and I hope she is able to help and uplift patients for many years to come. She was incredible with my 82 year old mother and I appreciate her so much. Hats off to Hanan!!!

In stayed at McLeod Regional Hospital for 2 days this past week..Everyone was just as nice as they could be.

They have a few bad nurses, they don’t know anything & very disrespectful. They have been mistreating patients, leaving them in their own diarrhea and expecting fall risk patients to care for themselves. Attempting to get help and they make you feel wrong for expecting proper treatment. The process to file complaints is just a bunch of meaningless words & being provided numbers. there’s patients that fear for their safety while in their care.

They treat you great!!! They were really nice to me all staff. The Emergency room, The on nurses are very nice. I havent been to a place so friendly, also the Orthopedics are nice as well they explain everything to you no hold back.I really like that. THIS IS A GREAT HOSPITAL AND I WILL RECOMEND MY FRIENDS AND FAMILY THERE. KEEP IT UP MCLEOD. ( THE CHOICE OF MEDICAL EXCELLENCE)

Mary Ann on the 7th floor on the Oncology floor is an absolutely amazing nurse !! Mcleod sure is lucky to have her ,she has made my stay so pleasant, she has went above and beyond to make sure me as a patient was comfortable with anything I may have needed or wanted ! Her bedside manner is absolutely amazing I was truly and honestly blessed to have her with me during my stay she made me feel so welcome, as I unfortunately did not feel that way my last hospitalization in March! God blessed me with the pleasure of having her as my nurse this time I was hospitalized.And for that I am forever grateful 🙏 thank you Mary Ann you are one of a kind and the patients and staff at Mcleod are lucky to have you ❤ thank you for all your hard work and dedication 😊 you deserve way more than 5 🌟!!! One of a kind nurse ❤

Professional staff with amazing help, dont let the haters fool you.

McLeod is a great hospital especially for the area but I gave them only two stars because they do not move with a sense of urgency. I know they have I’m sure a lot of patients but literally how long it takes for them to see people in the emergency room, the person could have passed away by the time they get to them. This is something that really needs to be addressed.

The nurses are rude and nasty and never have any answers when asked about your treatment and care. They act as if the patient is wrong for coming here to be treated and cared for.

Very unfriendly towards anyone with small kids or kids in general. If youre a parent and you do not have someone to watch your kids they will refuse service to you even though you need medical help. Even if you have documented proof everyones vaccinated. They just simply do not like kids as a parent go somewhere else

ER experience is absolutely horrible. They are so extremely rude. My brother was having an allergic reaction, we told the receptionist and she continued to carry on with a personal phone conversation. Ive had several rude experiences at this facility before, but this was the last straw. I do not ever want to go to any facility associated with McLeod. Their employeesneed to take a serious customer service training course if you ask me. Never coming here again even if it was the only hospital in this area!

The absolute worst medical care in Florence. I am still appalled by the fact that my relative was sent home in worse shape than when they were admitted. I would never intentionally seek medical care at this hospital and will never allow my family to seek medical treatment here again. Dont get me started on the incompetent doctors here, especially the foreign ones. Many of them are downright embarrassing to McLeod. Stay away from here if you want someone sane and competent to help you.

Worst experience ever, Dr’s keep switching my medications for my blood pressure, blood pressure is not going down, won’t discharge me, been here for a week and blood pressure hasn’t changed. Horrible.

I have been sitting here in the er now for 5 hours with my husband who came in with pain from abdominal ascites. We have sat here so long that he now has swelling in both his legs and feet. We would leave but hes in that much discomfort and hate to start over somewhere else but I guarentee this will be our last trip to McLeod. They have let us down every single time we have had to come in the last few months!! We have always picked mcleod over Carolinas but NOT anymore!! Shame on you McLeod ER do better. Someone could sit here and die literally!!! Your staff is even telling ppl they may want to leave!!! What kinda place is this. They could care less

Was brought into the hospital from another hospital. Twice, and both times I was a admitted patient. Was on 8th floor first time and then the 10th the second time and the Doctors running both floors were great as well as the Nurses and Techs on those floors all. both shifts that ran around the clock. I was there at least 5 days each stay.Very attentive and on the ball. Surgeons Dr. Pannu, Dr.Murrell and Dr.Richey are very good Doctors, explained everything and was open to any and all questions and patient with me. Now the out patient staff are a different story. Kept saying masks are mandatory. I have COPD and had to pull mask aside to catch my breath. Lady at booth 1 and at front desk when I went in last to see Dr.Pannu was very ignorant to me. When I got up she sprayed Lysol everywhere and then had a conversation with another staff member for at least 5 minutes who had no mask on what so ever. I didnt notice til other patients in the waiting room told me.to look up. Yup; lady had no mask on talking away with lady in booth 1. All this after getting a COVID 19 test which came up negative or I am sure I would not have got the appointment to begin with. Hence the 4 stars. That minus 1 star goes to out patient registration.

Tonight I arrived at this “Mcleod Urgent Care” there mission should be to strive for excellent patient care ! Well unfortunately tonight that did not happen! Closing time is 8:00 I arrived at 7:55 pull on the door it was LOCKED!! I called spoke with the lady at the front @ 7:57 who said she just seen me when I pulled on the door, but they were not seeing any more patients because they were shutting down! I asked twice are u “denying patient care” she continued to say we are shutting down! Gladly I’m a praying individual and I know that I’ll be fine! What hurts the most is this lady did not know if I was dying, or in serious need of medical attention ! Yes ! I know that you’ve worked alllll day and you’re tired, but when working in a medical facility from the time u clock in until you are off that clock should be focused on “patient care” !!! After speaking to a nurse at 8 unfortunately I still could not be seen because they were now technically closed ! I hope this messages allows each employee to understand the importance of patient care and anytime you can help someone is a blessing on your behalf ! If “patient care” is not your focused then working in a medical facility is not up for u ! What hurts the most is that this wasn’t a dummy mission I was having chest discomfort!

Huge hospital.. some pleasant ppl

Its a good experience

My son was admitted into the hospital by the sweetest er doctor who was very straight forward with the time frame that the tests they done would take a while ! He made sure my son got the help he needed. We went up to peds and all the nurses and doctor were absolutely amazing! They definitely helped his first time being in the hospital better ♥️ I can’t thank them all enough for how well he is doing ! Colton and I thank you all so much

This is just sad.... Family member is in for mental health, I was in the back with that person, came out, now Im not allowed to go back to that person after sitting with them for over 3 hours. The staff are all ride, people who Need to be seen arent being seen and its sad and pathetic service. I wont even comment on the cleaness of this whole place. Im extremely dissatisfied with all of these people and this place.

Hospital is slack been here for four hours in throbbing pain and nothing been done. There like twenty workers and nobody doing but on there phone and walking around. Nice to know you can get paid 13 dollars hour to do nothing.

Loved the nurses and techs Ms Rudy is the best. Thank you 💕

I had good service from all the employees dealing with my injuries. However, they did not send any pain medication with me to the rehab facility so I had two days in severe pain as the facility got my meds from Raleigh. The issues I had was the Social Worker. She spoke with me on my first day and we discussed where I would be going after my surgery. I requested a rehab facility close to my home. I would hear from the staff that I was being moved the next day. This went on for several days. Finically I got frustrated and was complaining. The Social Worker came in my room and told me why I was not being moved today. Fine I understand but I should have heard that earlier from her. (this is my complaint she never informed the person she was assisting with any information). She also told the facility that I was not ready to be moved. This was not true. No issues if you are upfront and honest with a patient.

They have registration at the back of the pavilion do you have to walk all the way to the front to find an elevator that goes up past the second floor. For people who have breathing problems or ambulatory problems this is very difficult. Errantly there was not much for thought put into the layout of the facility. I’ll schedule all further test with MUSC.

Hospital has become very advanced

Wont never go there again. They almost killed me. They gave me meds i cant take even after being told. Doctors are only 6months to 1yr out of school.

We ALWAYS have to follow up with Medical Records regarding those requested to be faxed. Usually the request has to be made two or three times. My husbands first visit was processed through ER. He had been transported via ambulance, a 45 minute ride. During the 7 days he was being watched in ICU, we never had a diagnosis, or even talked with a doctor regarding his condition. I flagged down the floor supervisor, with name badge declaring him a physician. He didnt seemed concerned that we had questions. Didnt even want to pull up my husbands chart, even though there were tests, MRI, CT scan which should have been recorded. We were discharged to a Rehab Center after 7 days. Never was offered followup! Never received a diagnosis. My husbands second visit was processed through a neurosurgeon NOT associated with the McLeod group. We received daily visits and updates from the surgeon, and received the BEST care ever! We were in and out in 3 days, into rehab, and no problems. Guess the moral of the story is to stay away from McLeod group physicians!

I went to see my brother in tower 3 an the guard wouldnt let me in to see my own brother when my mom was in the hospital wid him an I told the guard that and he kicked me out

Twice in 2.5 weeks now I’ve been given an appointment that I arrived 15 min early for to only wait for at least 2.5 hrs and still waiting now, talked to a couple of older Vets who had appointments at 9am and 930, taken back to wait even longer at 1145am and came out at 1pm when I finally got in this room for my “1030” appointment. Obviously no patients time is as valuable as the hospitals, I will never come here again unless it’s life or death. I didn’t expect to have to miss almost a full day of work for a 1030am follow up appointment. Let’s see what time I actually get seen because it’s almost 130pm, 👎🏻

Staff rude & not attentive. I was there 5 days. Bed linen changed once. Bath assistance or supplies never offered. Yelled at by nurses. Tech took blanket my husband was using, wrapped up in it & went to sleep on couch. Debit card stolen by staff member. All of this was reported but no action!

MCLEOD HOSPITAL SO MUCH BETTER THAN THE Carolina Pine Box and Cheraw ,!! Our 2 local bandaid stations..... CHERAW & HARTSVILLE ,,,💯

My son was transferred here in critical condition from an ER. As soon as we got here the Stroke Unit got him stabilized. They took excellent care of him. When he was later put in a regular room, he also received wonderful care. Every doctor, nurse, tech, and therapist that took care of him were amazing. This will be the only hospital we take him to for now on.

MY THREE DIAMOND RINGS WERE STOLEN BY ER STAFF ON 4/6/2020 WHILE I WAS A PATIENT AT MCLEOD MEDICAL CENTER ON CHEVES ST. I HAVE GONE IN PERSON, CALLED, EMAILED AND AM FILING AN ACTIVE POLICE INVESTIGATION. YOU HAVE BEEN WARNED.

This is the worst hospital I have ever been to in my life. The staff is rude and the time it takes for a person to get seen is unreal. They do not seem to care about a persons health. I am appalled at this and will NEVER COME BACK

One of the worst hospitals I have ever been in. Er drs were rude and the entire er department was disgusting.

McLeod Health Florence ER SUCKS TO THE FULLEST!!!! Arrived at 02:25PM and now 07:03 PM and still in the waiting area!!! Unfortunately I had to give them at least a one star to post....😡😡😡

Man This Place Is Garbage I Went In Today At 1:56 With A Possibility of me having a miss-carriage And They Was Calling People To The Back That Wasn’t There 30 Mins And I was Sitting There until 5:15 Before I Decided To Leave. Not Recommended AT ALL

I would like to thank Dr. Dehlinger and the staff that treated my son and finally gave us a diagnosis. You have truly been a blessing to my family. My son was very sick for 10 days, not knowing why. He visited 2 Caresouth locations (Bishopville and Hartsville) along with Carolina Pines Hospital and they all failed him with no treatment at all. Its really sad when healthcare facilities assumes that everybody sick, has COVID-19 and send them out the door without hesitation. People talk about how slow your ER is but honestly I rather be in a facility thats slow being thorough helping people than being fast and throw you out the door as if your health is no concern to them. Again thank you for a job well done.

Came today for dad to have surgery. Were told of course that only one person was allowed to go back in the holding room. Once they came and took him back for surgery myself, my mom, and my sister were escorted to a different waiting area where we were told we would wait until he came out of surgery. After being in the waiting area for over an hour we were told to leave because only one could be inside. I understand their reasons for the limitations on guest because of the virus that is going around but there could be better communication from the beginning. Now our mom is in the waiting area alone.

Nice Lobby

Hospital has very pretty architecture. The nursing staff is very attentive and try to make you feel like family.

Dr vicki is my doctor she cares a lot about her patients i went there couple days ago in pain she prescribed a medecine that worked and the pain was gone

All the Nurses were great, gave gift certificates to a couple. Doctors need more training on keeping nurses and families informed on the patients. No one knew anything about family member till I called administration. My mother said she had not had that much attention the whole week she was there.

Worst hospital on the planet. I first went to their little emergency clinic to try to get help, I get hives frequently so I asked since I was new to the area to call my doctor and to get what they do. After they got off the phone they COMPLETELY ignored everything my doctor said and gave me a different treatment which never works I tried to tell the but they did not listen to me. The next day I woke up and my hives were worse I called the emergency clinic back and THEY REFUSED TO SEE ME telling me to go to the hospital. I went there with an allergic reaction the day of my birthday and the nurse kept telling me I had no reason to be there because nothing was wrong with me. Even though I was covered in hives. I just brushed it off because bad day sat there and relaxed as the IV drip did its thing. I was on my way. Later that afternoon I ended up covered in hives for a third time but they were worse. I went back to the ER and asked what medications they gave me and they told me. It ended up being a medication I had REFUSED because I told them I was allergic to it. I walked back in and that same nurse was standing at the nurses station telling the others I was just there for drugs that there was nothing wrong with me. Mind you they rushed me back because the hives was on my face and my face was swelling, but no nothing was wrong with me. I called that next week and spoke to the administration and told them what happened they said that they would write my name and number down and they would get back to me. They never did. Then I called when I got my first bill talked to them again they promised to get back to me. I called in January they promised to get back to me. All times they told me not to worry about making payments on my bill that this matter would be taken care of. Now were in February I still have not heard from them, and now my bill was sent to collections. I paid the bills to get them out of collections but Im completely done with this hospital.

This is by far the worst Emergency room Ive EVER been too. I was taken by ambulance here and they took me off the stretcher and left me in the waiting room, covered in glass, eye and head bleeding and I’m shaking. They leave me by myself in a wheel chair in the corner with a neck brace on. It took my aunt to say something to nurses to even get me changed out of my clothes as everyone ignore me. SECOND experience was tonight. Brought a friend in at 5 pm and we’re just leave at 1:15 AM. We waited for a PEE TEST! People that came before us, left earlier than we did. They said we where waiting on a doctor and they ended up just coming out with discharge papers. I will NEVER recommend this emergency room to anyone. You’re better off taking the extra mile to Kershaw. Nurses where rude and nonchalant.

The doctor office across from hospital the office with Doctor Brewton he on point along with the nurses n staff over here never no complaints

This place is so slow. Been sitting for 4 hours and they have not seen my son. Say it might be 2 more hours. Let me see them come in here with a kidney store and can not pee.

Mcleod Hospital is one of the only facilities in the area that is equipped to handle numerous medical conditions and or needs; however, this does not mean they are the best. Its actually contrary to their The Choice of Medical Excellence. My first impression of Mcleod was the lack of cleanliness. Garbage cans in the Pavilion entry and waiting area were overflowing with trash. The restrooms were unkept and barely useable. Improvements to their janitorial services needs a much needed face lift.According to their value of person, they commit to giving each patient respect and courtesy. I received less than that. Here I am in a room completely exposed, no curtains dividing the space amongst me, with staff coming in and out without any regards to my privacy. I had to ask them to please close the door. I feel so uncomfortable and under valued.Mcleod of Florence really needs to go back to the drawing table when it comes to patients care, respect and confidentiality. Truly listen to what the community is saying and work towards making some much needed improvements.I could go on, but I rather not. I could not, would not recommend this hospital to any of my family or friends under good conscience. There is some serious work that needs to be done here.I gave three stars to be nice.

Can’t find out nothing that’s wrong with me by the time I leave this hospital the cost will be as much as a funeral will cost. Bad food not professional at all one dr. All he does is flirt with the nurse when he comes to see me ask him a question he don’t know. What. Never again

This place is the worst hospital I’ve ever seen in my life urine on the waiting room floor for hours dirty floors. No organization what so ever. Cardiac patients waiting in the lobby while drawing blood. I waited six hours to have blood drawn another two hours to see a doctor. Pathetic sh!t hole. If I were dying I would not go back

If you have ever had to deal with the slack unprofessional staff in the sleep lab you can relate. Loud, yelling down the hall to each other. Paperwork missing. No organization. Dont introduce themselves or explain what they will be doing which is a violation of pt rights. Tell you to come back between 5 and 530 to get your family and they have not even got them up when you arrive. Very inconvenient to your time. They look like they are ready for bed when you arrive and like they just woke up when you return in the am. Awful. Obvious there is no oversite. Would not recommend.

I have been a patient at MRMC on multiple occasions and have always received excellent service from everyone.

Don’t come to this emergency room! 5 hours later still haven’t been seen probably just pushing us to next shift! At least 2 families have left because they have been waiting just as long & McLeod don’t care! Go to a facility that cares about their patients!

When we first arrived, nurse Hope was great! She made sure my mom got back to a room so they could start running test. She even came back to check on my mom! Very sweet and caring nurse. You can tell nurse Hope cares for the patients and isn’t just there to be there. However, once we got back. The doctor seemed to take his time with every single thing. No one had an update for us until 12:30AM and we got there around 6:30-7PM. Jessica the nurse was very unprofessional and seemed as if she did not understand none of our questions. She NEVER came in the room with an update. Even though they have a sign that states “one of our staff members will be in every hour to update you on your progress.” We had to ask other nurses on the floor for an update. The first time Jessica even stated”I won’t know nothing. You all will know something before I ever will.” Why would anybody say this to a patient? Just very unprofessional and seemed as if she did not care. You mean to tell me you don’t chart notes for your patient the entire time your patient is there? The room and hospital was very dirty. It just seemed as if no one cared. Jessica even bought in a dirty cart to do my mother’s blood work. It had someone else previous blood work on the cart. Jessica also was very slow with answering our questions. She also just seemed to just be “there.” But never was she attentive to her patient nor my mom questions and or concerns. I even asked to speak the director and she never gave me her information nor informed the lady. Being that I work in the field, I was very upset with the care my mom received from the time she got an room until her discharge. I would not recommend this hospital for any type of care at all. This was my mom third time going to this ER within the same week! And hopefully this time she has the right answers so she can start her recovery.

If I could give this place 0 stars I would, u lose a love one close to u, then they belongings gets stolen, administratives don’t handle things like they suppose to, please be aware of to the people on the floor nurses and housekeepers, they will steal your family or whoever that is sick in the hospital values, be careful what u send to the hospital of the love ones that’s there sick or dying, hate this hospital the worst hospital!!!!!!!😢👎🏾👎🏾👎🏾👎🏾

A doctors staff can make a good doctor look very bad. My experience with them today was horrible. The appointment my mother had since October had been canceledor not set up and apparently no there thought we needed to know that information. So we made the hour trip to be there at 8:15am only to be told that she didnt have her schedule for a procedure today. If someone at the doctor office would have only return I e of my 3 phone call yesterday this whole issue could have been avoided. You know maybe the need to learn this word COMMUNICATION. If there was that, there would no issue.

My late husband received the best care at the end of his life, in the ICU.

Good emergency room, better than Sumter!

My niece had a terrible virus in December 2019 and she got really dehydrated so we took her to the ER. First of all they should have a separate area for children so everyone is not packed together. The staff in the Emergency Room on a Saturday dont move with any sense of urgency at all. Everyone walks incredibly slow and theyre more interested in gossiping than helping people apparently. It took about 4 hours of waiting for them to prepare a room for my niece as she was severely dehydrated.When a room became available an elderly lady was cleaning it very slowly as we waited on her to finish cleaning it. The lady who led us there didnt bother to help her or offer to find another room instead of waiting another 20 minutes. She seemed only willing to do the bare minimum. I was gonna help the lady clean myself after waiting 4 hours but luckily a gentleman offered us another room that was available.All in all the people in the E.R. need to move with a sense of purpose when the place is full of ailing people who need help and they need to at least pretend like they care about people. They need to do more than just the bare minimum and help each other. Once my niece saw a doctor and was moved to the Pediatric area the nurses and doctors were much better in how they treated her. I appreciate their help in getting her back to hydrated but I hate that it was such a nightmare in getting to that point. McLeod really needs to look at how things are done at hospitals like the Greenville Memorial Hospital. The experience there was the complete opposite. Learn from these reviews McLeod and get better.

This would have been a perfect visit, except for Dr. Debra L. Wheeler, who refused me my ARVs. Otherwise, my nurse Alyssia and my nurse tech, Lindsey were spectacular. They were very attentive to my needs and my care. Unfortunately, one person can make an awesome experience, terrible. And as long as Debra Wheeler is an employee here, I will not step foot in this hospital. Ill go to PrismaHealth/Richland first. But if she wasnt here, or if shed just approved my meds, like her shift replacement did, I would have given this hospital 5 stars.

Love my oncologist Dr.Tazi.Best cancer Dr.there is.Love him.He really cares about his patients.Makes you feel like one big family.My hats off to Dr.Tazi.The Best in the world.

My great aunt fell down the stairs at her house and we rushed her here. She had a hole in her intestines and her kidneys failed. Even her lungs collapsed. She was put on a machine that breathed for her. The nurses were hard to find and when you found them they were sitting around talking. They clearly did not know what they were doing. One day they took out the tube that gets her to breathe. We came to see her and she was struggling to breathe. We asked the nurses to come help her and they said It was normal. Around twenty minutes later she coded and had to be resuscitated using CPR. This cycle repeated 3 times. She died three times. There is no excuse for this. I hope my great Uncle sues the pants off of everyone in that building. We had to transfer her because yall could not do your jobs. Then we were told she had brain damage. Then one nurse told us she didnt. This cycle repeated 2 times until we were finally told she didnt. Its so sad to have such a nice building with worthless nurses and doctors. The only thing I found satisfactory was the Starbucks.

Take my advice stay clear of McLeod! Especially ER Dr. James. I think she must have gotten her degree from some remote island. Example of the ER, I was struck by a semi truck and these dumdasses MISSED a broken vertebrae in my back and neck. Surgery to the tune of nearly $250,000 at a hospital in Atlanta. Dr. James was not attending that day but miss diagnosed problems my wife was having. WTF!

The ICU was outstanding! However, after 3 trips to the ER and treated very poorly I would not recommend this or any McLeod facility. I will take my chances at the local vet next time.

The staff in the heart / vascular ICU were outstanding with my uncle. The nurse was very patient and caring and kept us informed, answering all of our questions. I think Dr Hazelwoods roll there is also one of ministry. Although they were not able to save my uncles life because of multiple problems, the staff was very supportive in our decision to remove him from life support. They made this process easier because of their care and counsel. After my uncle passed, Dr Hazelwood sang a hymn over him. Never have I experienced such a caring doctor.

I work there and I can’t stand there workwhat ever you do not work there they only train you for work so I gave it one star

The nurses were great to me! There is this one male tech who pulled and pulled the rubber band tourniquet until it gave me a rub burn with trying to draw blood. My arm was black and blue around that area. Then the new doctor comes in and sends me home right in the middle of hurricane Florence. I told him I live in a danger zone area and you are sending me back there in my condition. I have a server bowel obstruction and it had not resolved yet when he threw me out. His answer to this problem was to hand me a 12 page listing of shelters.. In my condition you want me in a shelter? Seriously!! When family and friends called to talk to management they hung up on everyone...even my kids.Food is horrible... Who eats sweet tomato soup? It was sweet like koolaid! Chicken salad sandwich was chicken on hard white bread and a mayo pack.. I dont even know why they ask what you want for your next meal because they never bring you what you order.Id like to say that the nurses were great..

Save yourself time, effort, frustration, rage and more. If you are looking for quality care do not go to the Digestive Health facility here. I am sick and my life is suffering. My work is suffering, my family life is suffering, my sleep is suffering and my quality of life is terrible right now. Here is the process I have had to go through: I have an appointment, have to wait 1 week to get my results, have to wait 1 week for a follow up appointment for them to schedule another procedure that is a week out then a week for the results, a week for the follow up appointment. Do you see where I am going with this? I have been trying to figure out what is wrong with me FOR MONTHS. The straw that broke the camels back today, I spent 5 MINUTES....FIVE MINUTES in the with Dr today just so he could tell me the same thing the nurse told me over the phone A WEEK AGO and for him to tell me he was going to schedule me a surgical consult. So now I have to pay $50 for an office visit for him to tell me the same thing the nurse told me over the phone. WHY?! could that not have been done a week ago when my test results came back AND NOW I have to wait another WEEK for my surgical consult. No compassion, caring, empathy or urgency for someone who is sick. My father was in the army we moved around a lot Ive been to several hospitals, had several different doctors, nurses, admin staff but I have never been treated like they didnt care and like I didnt matter and like my health concern was no big deal. This place is just the worst.

Let my Grandfather die confused and alone. Well never forgive you.

One of the better hospitals in the region. They are better equipped than most of the other hospitals.

So, my mother is passing in the hospital and the hospital only allows one visitor for the duration of the time she is in the hospital. So being that her husband was her first visitor, none of her children (myself included) can visit her. She wants us to visit, but the hospital won’t allow us.With the recent release from the CDC only 6% of patient died Soley from COVID. So to stop people visiting their dying family members and to allow people to die alone and afraid, without family is not only wrong but inhumane.

My husband Herman was a patient in the cancer center for a year and a half. He was always treated with respect and compassion. I can’t say enough praises for this department. Not one time did we ever experience and person in a bad mood. The same goes for Mcleods Oncology office as well. They all made a very difficult situation a very pleasant experience. I have since loss my husband to his battle of Liver cancer. But I know he’s not suffering any longer . I want to Thank McLeods for hiring the most compassionate staff I’ve ever dealt with. I personally was in healthcare for over 45 yrs prior to my retirement. Thanks again

The level of care has taken a downward spiral since 2009. You have doctors thats more concern about Medicare rules, than the patients health. You have nurses, especially on the third floor observation main tower that dont take the time to communicate with the patient or the patients family members and administer medication to the patient. When asked about the medication the nurse seems to become frustrated that someone is actually questioning their judgment.

I had a heart attack 2 days after Christmas in 2017 I had a 100 percent blockage and needed two stents. While I was recovering they found lung cancer I have been operated on tumor was removed and three lymph nodes . Which two came back positive for cancer so I had chemo and radiation I could never say enough to say how much the cancer center means to me. The Doctors, nurses, and everyone that has helped me through this scary time in my life. They all treated me with care and genuine compassion and the follow up is just amazing. My Surgeon does my ct scans and watches me for anything that pops up he is the best Doctor and an amazing human being. My radiation oncologist and medical oncologist are two of the best Doctors at what they do, they helped me through the treatments and have stayed by my side from start to finish and are still watching over me.And now for the nurses at McLoed they are some of the best nurses that you will ever find the cancer center nurses are the most hard working and compassionate ladies ever. I have had a lot of complications from the treatments I have had done, so I have come in contact with a great deal of different nurses there and I can tell you this they all are top notch and the best at what they do. And they are a very big reason this hospital is the great hospital that it is. Thank you McLoed you guys saved my life and may God bless each and everyone of you wonderful folks.And to the Cancer Center coordinator Tarra she is the best she has been with me through this ordeal from start she is a wonderful lady caring, compassionate and she is very good at her job. Thank you to all the folks at McLoed you are the best.

I had gallbladder surgery here, my surgeon was outstanding, the nursing staff was excellent and my experience was very positive. Very grateful patient.

Going to the hospital is never fun, but the doctors and especially the nurses who cared for me during a 4 day stay here were AMAZING. From the ER to the Progressive ICU and the related people I dealt with, I would definitely recommend McLeod Regional Medical Center over any other hospital in the area.

This is the worst hospital to go to in SC. My sister went to see a doctor for her leg,and literally have been there for 9 hours without seeing a doctor. When you get to the back the nurses and doctors are on their cell phones, engaging in random conversations. Most of them act like they dont know their jobs or act like they are high on drugs. I absolutely hate going to this hospital. I regret using them as my go to for my delivery. If you need to see a reliable doctor please go to MUSC because you will be on a 12hr shift with the doctors and nurses if you go here.

Cooooooooooooooooooooooooooooooooooooooooo this place is the best hospital ever its the best place ever cool cool cool cool cool lalalalala lalalalala lalalalala haha it is the best place Hospital ever this is my story because I went there and they helped me and it was the best place they gave me sticker and it was the best200

We waited 2 1/2 hrs to get a room the the doctor said she couldnt deal with my daughters situation right now, so they sent us back to the waiting room, so family, we had to go through a different door to get to the back to where there were no rooms over just curtains covering the bed, the whole time at the hospital took 5 hours, my daughter had a virus. But nothing back took surgery or anything, so why will we meet yall for 5 hours, things to make it so bad, I had just got off of work before I brought her to the hospital, so I was exhausted, we were in the back, my daughter was sleeping in the bed, I slept next to her and after they took blood and her urine they made us get come from out of the back and into the waiting area again, we were the only patient, my daughter was the only patient they did like that, very unprofessional, very inconsiderate. And ridiculous long waitnot to mention the hospital has dirty floors the walls are dirty everything is old the bed linen was dirty not the bed we laid in but the bed they ask her to take her blood pressure in I will never go back to this hospital as long as I can help it

Awful medical staff. I consistently hear stories about McLeod that are terrifying. Insanity is a hallmark of this hospital.

My deceased husband and I were patients at McLeod many, many times. We NEVER had a bad experience. They have always been my choice...my only hospital. The staff are absolutely wonderful, as well as the physicians. I cannot say enough about Dr. McKay, Dr. Pavy, and Dr. Player. They are wonderful and compassionate. I have read the other reviews, and I cannot believe that people had that experience. All I can say is that it is definitely not typical of this hospital, and if you are in need of great medical attention, then you should choose McLeod in Florence.

This is not the place you want to have a major surgery at. I have a story to share. I’ll be back when I get it all together from the notes I was able to keep on my phone. But I’m telling you this place must have gone downhill or something. Nursing staff and CNA staff need to be disciplined, many need to be fired! and they need to decide if this line of work is something they want to stick with because as it stands patients would be better off with new nurses rather than this sorry, lazy, whining, negligent bunch.

I 100% feel like because my baby didnt live, they werent concerned about my proper care. Ive been in pain for hours & no order has been made. I also feel like they could have saved my son. Just a horrible experience. Need new staff

I had an appointment with Dr. Fanelli (McLeod Dermatology Associates) this month. I called the day before my appointment to confirm the time. I was shocked when I got the office voicemail stating that the office had closed down in February! Honestly, it wasn’t that the office was closed, it was that they never called to notify me. I would have driven almost an hour to get to their office. A courtesy call would have been professional.

I normally love this hospital, but it seems as though their ER has been extremely understaffed as of late. We had a miscarriage in their ER and it was 7-8 hours before we were even taken back. Now my grandmother has fallen and we are in the same situation. Maybe I am missing something but I just think that a top notch facility like this would have better staffing.

I am 69 years old and this was the first time I have ever spent more than a few hours night (2 nights) in a hospital. The professionalism of the staff was very impressive. The facilities were first class. Follow up was very personal and attentive to my recovery status.I would recommend anyone who seeks a state of the art, ,caring and trustworthy medical facility to go to McLeod.Special thanks to McLeod Family Medicine and Doctor Jason Heilemann for starting the detective trail to finding the root cause of my medical condition.