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Crescent Insurance
7430 US-42 suite 108 & 109, Florence, KY 41042, United States
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Da
Review №1

I want to thank Crescent Insurance for being so helpful, flexible and responsive under very tight deadlines (my doing not theirs) in assisting me with my Medicare questions and plan information. With their assistance, I was able to confidently make my Medicare Plan selections. I would definitely recommend their services to anyone that is trying to navigate the Medicare maze.

Sh
Review №2

They were very knowledgeable about the workings of Medicare and helped walk us through the process. Outstanding service and attention to detail. Made a potentially complicated process very easy. Appreciate all of their help. Would highly recommend Crescent Insurance to all.

Ma
Review №3

My first experience with Hans was two years ago when he helped my sister. I hung on to his business card because he impressed me so much with his knowledge, professionalism and true willingness to help her understand the ins/outs of Medicare. So naturally when it was my turn I called for an appointment and was not disappointed. He now has a wonderful young lady to help clients navigate through any problems they may have. I have never seen 2 people more willing to help and educate their clients so that they can make the best decisions for themselves. I am so happy!!!Margaret Ugarte

Ja
Review №4

Extremely knowledgeable and customer friendly. They really lookout for their clients best interest.

Be
Review №5

I highly recommend Crescent Insurance for those needing some guidance navigating the Medicare waters. We were moving my in-laws from out-of-state to this area and so needed to get them new Medicare insurance without the benefit of having gone through the process for ourselves. Hans Engelhardt is very knowledgeable and explains things in a straightforward manner, and Lisa Kloeker is very helpful with the process of signing up. I believe Hans is licensed in something like 17 states (including IN, KY, and OH locally) and so can potentially help even if you have parents or in-laws that are out of town. And you dont pay a fee for any of this.

Mi
Review №6

My wife had a procedure done at St. Elizabeth Hospital as an outpatient.The procedure was supposed to cost only $ 275.00 according to insurance coverage. St. Elizabeth charged us $ 275 - 15% if we paid at the door. So we did and so far so good. But we got another bill for$ 391.00 from St. Elizabeth a couple of weeks later. We didnt think this was right but we paid it, when we discussed this payment with Hans and Lisa at Crescent Health Insurance and they told us the the procedure should only cost us $ 275.00, period. It is stated in insurance policy.Hans and Lisa asked us to send all the bill and they will fight for us.So we sent all the bills. By George, Lisa and Hans fought for us and got our money $ 391.00 back. St. Elizabeth sent us a check. They did a great job for us and we appreciate them very much. I always wonder about St. Elizabeth bills that we get. St. Elizabeth billing doesnt seemed to be right a lot of times. When we pay at the door, I dont think St. Elizabeth sends a claim in to insurance company. But anyway Thanks to Lisa and Hans they made it right for us. Great and terrific job batting fur us.I cant say enough about their professionalism.Thank you guys!!!!

Ru
Review №7

Han’s and Lisa are wonderful and so helpful. I would definitely recommend you contacting them for assistance.

Ma
Review №8

Lisa/this office is UNBELIVABLY FABULOUS! I had a problem with SS sending me a dropped notice, (in error). Called in the afternoon, got an appointment to see her the next morning - she got on the phone & sorted it out plus got me signed back up with insurance, after I was dropped by my previous co, due to SSs mistake, all in less than 90 minutes! The Crescent Team knew exactly what to do to take care of me - extremely knowledgeable.

Ka
Review №9

Wonderful experience!!!!! So helpful!!!! I needed help with my uncle and they were a answer to prayer!

La
Review №10

Hans did an exceptional job for us in finding the best program to fit our needs. In my opinion he was sincere in making sure we signed on for the program that served our individual needs. I would recommend him to anyone who wants who is in the market for insurance and what’s an HONEST opinion. I my opinion he truly cares for his customers.

Dy
Review №11

Hans was very helpful I had to find affordable insurance for my father I called several agents and he was by far the most caring and knowledgeable thanks again Hans

Li
Review №12

Hans is the most caring and knowledgeable person when it comes to Medicare! He definitely makes Medicare make sense! Nathan, who takes care of individual health and life insurance, knows his stuff too! I am more than blessed that I was introduced to this company!

su
Review №13

As a Certified Senior Advisor, I have been working with Hans and Crescent Insurance for many years. I have referred many clients to him including my own family, friends and neighbors. They are the best ! I trust Hans completely!

Ju
Review №14

Its very important and intimidating decision choosing your Medicare Advantage Plan Hans was great showing me all my options and whats the best for me personally. He doesnt pressure me to choose one over the other. The best thing...all the professional advice is free.

Je
Review №15

Hans was very knowledgeable and cares about his clients. He made the Medicare process extremely easy. I will definitely recommend him.

La
Review №16

Very knowledgeable and dedicated to helping customers.

Ka
Review №17

Medicare insurance help. I just wanted to let everyone know that I took quite a few peoples suggestion and called Hans Engelhardt at Crescent Ins in Florence. He was very knowledgeable about Medicare and helpful in answering any questions I had.

An
Review №18

Both Hans and Nathan are extremely knowledgeable, friendly and helpful. They respond to messages in a timely manner, answered all of my questions and facilitated my new insurance. I highly recommend them to all of my clients.

Information
100 Photos
18 Comments
5 Rating
  • Address:7430 US-42 suite 108 & 109, Florence, KY 41042, United States
  • Site:http://www.nkymedicare.com/
  • Phone:+1 859-283-5433
Categories
  • Health insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:8:30am–5:30pm
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