This entire office staff is rude and never in 7 years of customer service/retail experience have I ever had to repeat myself so many times - have all information half entered and stored.APPT CALLS IGNORED for over a week. They’re never answering calls or rushing you off the phone with half answers.I had a seizure - it’s been over 2 weeks and still have not had appropriate testing done. I’ve still not had the dr give me any kind of return to work dateSo now my job is hanging in the line with literally mine and my PCPs hands tied waiting on this office.This is NOT concerning dr al-Qasmi but rather another dr in the building and the front desk staff.When I spoke with hospital administrative services they received completely different info than I have received and still no solution or progress was made.I’d rather drive back down over an hour to Detroit to see real professionals who actually listen & care.

I found Dr. a Al-Quasmi to be very patient and kind, as well as an exceptionally good listener. Hard to find! I had only seen him once in the hospital 4 years ago. Upon my recent return with much testing that has been done, Im praying for a possible R/O with MS.Only time will tell, and if you just ask, you will receive.l🙏Highly recommend, as one who will accept/acknowledge responsibility....if provided.Thank You, Dr. Al-Quasmi.☺

Refused to service a veteran with a traumatic brain injury over a couple hundred dollars.