My experience at the Vitamin Shoppe was outstanding Jason is very knowledgeable and courteous customer service agent he is a credit to your business you should be thankful that you have someone on staff like him!

This store beats GNC hands down. The staff are friendly and actually have knowledge on how different protein combinations will affect the body. Ive been going here for a over a year when I found out they carried the Buked pre-workout series. If your looking to improve your overall health come check it out

Very friendly young lady that helped us and great selection of products.

I am a regular customer at this store. However, on this particular day I went in looking for a good detox due to an upcoming medical procedure. As I was speaking to an associate I asked her what a good detox would be in liquid form due to my medical condition I did not want to add anymore pills to my medication regiment. She needed to ask another associate to ensure she was giving me the correct product and information. Justin who had no clue I was the customer stated He only needs the detox because he needed to clean his system out because of drugs. I was very embarrassed that he would even make this statement assuming that I used drugs. I reported this incident to the corporate office and I was suppose to hear from a DM or GM within 24-48hrs, needless to say I havent heard from anyone and this occurred on Friday, June 4, 2021.

Very knowledgeable. Especially Renee! She knows just about everything! Shes Awesome!!!

Looooove vitamin shoppe! I will go in the store because I know employees will point me exactly where I need to go. Unfortunately, they have recently been out of stock of the things I have needed. Usually at least one thing I need when I go. So since ole Rona, I have been ordering online more, super fast and convenient. I love their rewards program. This store is always neat, and again staff is always on point.

Good Quality Vitamins and other goodies! Very helpful and knowledgeable staff! Love their products and that I dont have to worry about what Im getting.

Clean, organized and the staff was very friendly and helpful.

Always has in stock what I need. Im on a tight budget lately but their quality products justify their prices. I have shopped here for a long time. Very friendly and helpful associates.

I ordered online and only received 2 of the 3 products I ordered. After 3 weeks of waiting I contacted them. The vitamin shoppe had charged me for all 3 products and original claimed they had all been shipped. I was advised that it was labeled as shipped but had not made its way to UPS. I thought it was very inconvenient and a similar situation happened to a friend.

Some of their products are well overpriced by at least $10 but that’s not why they are only getting 2 stars. Customer service goes a long way and during a time where everything is shut down and you see someone standing in line about to almost pee on themselves the very least you could do is be a decent human being and allow them to use the restroom. Instead, the gentleman was extremely rude and went on to say that he won’t lose his job because of corporate policy. Any other time, I’d fully understand but like I said a little human decency would have been nice.

It was great the employees were helpful and cheerful

The Vitamin Shoppe on Morganton road has a lot of items other than vitamins. They have natural hair products like hair dye and beauty products, they have a good clearance section. The staff is friendly and seems knowledgeable of the products. They are not pushy at all. The prices are fair for the product.

Place closes at 8:30pm way too early

Excellent customer service. They never hesitate to help you out. The staff is very knowledgeable, and will let you know if a product isnt something that will work for your needs, suggesting instead something that will, even if it means less $ in sales. I love that they care to take their time with customers and give honest feedback. Ive been coming to this location for years, and havent had a bad experience despite staff changes and renovations. Their baseline customer service is gold standard and their product variety is vast.

Excellent service! Placed order online for store pickup. Order was received, fulfilled, and ready for pick up in less then 20 minutes.

I was pleased with this Vitamin Shoppe location.The store was, first, logical and easy-to-find. Likewise, the staff I interacted with were friendly, and helped me find what I needed. Also, selection at this particular store was somewhat larger than others Ive been to, such that I was able to get some relatively hard-to-find supplements, unavailable at other Vitamin Shoppes in the eastern NC/SC area (yet prices were wholly reasonable). I had no problems with my visit, and will probably return. Good stuff all around.My thanks goes out to all associated with this business. I am grateful for, and have benefited from, your work and service. Keep it up, guys and gals!

Love this store, been having a very rough week and stopped in twice. Bought magnesium oil for my sore muscles and it works like a.charm. Then Sunday Della helped me out. Best customer service ever experienced in a supplement store.

Has everything you need in vitamins and more

The staff was very busy answering calls and answering questions. They signed me up for a free points card. This place is the only one I can find what I needed so Im happy. Thanks!

Thanks to the staff for always being so helpful and so knowledgeable. They are certainly my favorite in Fayetteville NC. Thanks

Nice array of vitamins. The staff is very friendly and really helpful. Of course this store is a little pricey, but I was there with my mother. We really enjoyed looking around at all the merchandise with out feeling, watched or hounded by sale staff.

Talk about hateful. When to pick up a pickup in store order 10 hours after I placed it, for a single, in stock item. Both employees leaning on the counter. Walk around looking for a bit then walk up with my invoice on my phone and ask to pick it up. “Did you get an email, if not I don’t know why you here..” I love being talked to like that. They then told me it was in fact or do stock regardless of what the website said. And that it might be tomorrow, and went back to leaning on the counter. I called customer service. Had a refund in 5 minutes and didn’t have to deal with Trevor anymore. Bought it online somewhere else for almost 20$ cheaper.

Every time I go to this shop, the people are so friendly and helpful. They really want to know your concerns, so that they will be better informed in how to help you find the right product(s).

Today Jason at Moganton Rd helped me. When I told him I bought my vitamins online. He checked price and price matched on the spot! Amazing customer service. Way to go above and beyond. Signed up as a member. They will get my business in the future.

Prices are a little on the higher end. which is to be expected. however the smell of the calming oils (etc.) by the front door are a little over bearing. little confusing find the checkouts, the store set up is a little different than the norm. not a bad store though.

Enjoying the semi annual BOGO sale going on now!

Live this Place and the STAFF!! VERY HELPFUL. EXCEPT THE HOME OFFICE WITH MY HOME DELIVERY. IM NOW NOT GETTING. CAUSE OF THE CHANGES MADE ABT GIVING OUR BANKING INFO ON THE PHONE. Even made it not work for me when in the STORE. NOT OK WITH THIS!!

Workers are friendly and very helpful.

So your clerk gets upset with the customer because I didn’t want $3 in change!!!!😖 intentionally went out to my car to get $0.06 so that I wouldn’t have $.94 change.. then you gonna put my money on the counter, excuse me I put money in your hand. Put my money back in my hand I don’t care, you needed change for your drawer anyway!!!! It’s small but how you gonna get mad, then talk trash to the other employee in the store... !!! 😠 I always get great service when coming here.. go home, if you don’t want to work!! (The guy with the Mili Vanilli dreds flipped over to one side) ... your customer service sucks!!!

Best place to find herbs and vitamins. Knowledgeable friendly staff and a nutritionist is on staff

Nice spot... The staff was knowledgeable and helpful.

I have never been to any Vitamin Shoppe that the people were not very helpful. This one is the same.

A place to go for your vitamins and supplements

They always have what we need for our nutrition needs

Staff was not helpful. Did not greet anyone when ppl walked in....an employee walked right past me while he was on the phone and didnt bother to ask if I needed help with anything. I walked right out. Disappointing.

Have everything you could need for healthy lifestyle..but the prices are on the high side..same product is at least $3 cheaper anywhere else

Confusing place to find exactly what you need Pricey Only place I know to get vit/min supplements outside the big stores

Professional staff, great products, great rewards program

Best customer service Ive encountered in Fayetteville. Renee Thanks again for your help :)

Plenty of vitamins to chose from but too expensive.

I went in to restock on protein. Staff was friendly.

Very friendly and knowledgeable employees.

Incompetent staff took 45 minutes to fill a kombucha. Lack of initiative.

Very HELPFUL Staff

Very helpful

I go here to get my Black seed oil!!

Has almost every kind of supplement

Very knowledgeable

Great service

Awesome place