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Fayetteville Otolaryngology
1839 Quiet Cove, Fayetteville, NC 28304, United States
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Sa
Review №1

Had my first visit with Dr. Tang today. While it took over a month to get in, it’s proven to be worth the wait. Dr. Tang’s patience in listening to my concerns and her explanations of possible treatment options is stellar. She utilized both my CT Scans and office diagrams to ensure I fully comprehended the treatment options and chose what I get comfortable with. I ultimately have chosen both the short term relief and long term quality of life treatment plans and feel confident in the decision due to her level of explanation and care!

Me
Review №2

All office staff members are courteous. I was seen in a timely manner. Dr. Tang is outstanding. She is very knowledgeable. She takes time and interest in her patients! I have been extremely pleased with the care I have received at Fayetteville Otolaryngology!

Sh
Review №3

It didnt feel like a doctor visit at all. They made you feel so comfortable and laid back. Im glad we were referred to this office. Dr.Tang you are amazing.

Sa
Review №4

Everything went smoothly. Check in was easy. Everyone was very polite and Dr. Tang was thorough and made me feel like she really cared about my daughter and the issues she’s been having.

Na
Review №5

I had a really good experience overall. The wait in the lobby was a little long. But once I got back to the room the nurse was nice. Dr. Tang, however, is great! She took her time to explain everything to me and ensured that I understood. I wish all my doctors could be like her. I highly recommend!

Ly
Review №6

I am ecstatic with this place! Everyone was so nice and understanding! I had been so frazzled by my grandson who had an appointment that I forgot the custody papers to show Im his legal guardian, that they were nice enough to help me get in contact with his pediatrician who I knew had a copy, and was sent by fax! I also appreciate them trying so hard to get the hearing screening for him, even though they were faced with his ADHD and autistic behaviors. Even though I was frustrated with him not listening they were calm and understanding of his needs. Thank you so much for the best visit ever!

An
Review №7

I absolutely loved Dr. Wiggs. He had to use an instrument to clean wax buildup out of my daughter’s ears. Knowing that this would cause her slight discomfort he was patient and explained the process as well as instructions to her calmly in a way that she could understand. She did great! I’m happy to say that she passed her hearing test!

Me
Review №8

I chose Dr. Tang Based on her impressive credentials. She is very knowledgeable and she takes the time to explain details to her patients.She is very pleasant and patient with questions.I was very happy with the treatment (tonsillectomy) that she didA couple of months ago.

Je
Review №9

Wonderful staff and welcoming atmosphere. Highly recommend. Dr Tang is the best. She is great at listing and explaining everything. If you need help with allergies, earring or nasal problems you can’t go wrong with this office.

Ba
Review №10

Wonderful experience with the entire staff. Very courteous, and friendly atmosphere. Very professional and expedient. I was very comfortable from the beginning of my appointment to the end of my appointment. Highly recommend this team of professionals.

ti
Review №11

Dr. Blanks and her team are very attentive. Dr. Blanks went right to the issues with my ears and laid out a treatment for my problem. Also in my visit I lost my wallet and it was found by the staff and put I a protective envelope.To all of you there, Thank you so much. Means A lot also when a business is honest. Thank you, Tim McLeod

Da
Review №12

Friendly staff, very knowledgeable and prompt. Dr. Blanks was exceptional!!

Ge
Review №13

Fayetteville Otolaryngology is an awesome practice. They are friendly and treat you like family. You will not be disappointed if you choose them for your ear, nose and throat needs!

ms
Review №14

I really liked these folks! Dr Tang was patient with me when I asked all kinds of questions about the processes and about the results of the test which was run. Crystal helped me to feel at ease when I was in the exam room. The lady who ran my audiology tests explained what was going to happen clearly so I knew what was coming. Very nice folks

Ve
Review №15

Dr. Pantelakos was able to correct my 2 month old’s tongue- tie and we are so thankful! He was so kind and patient with him. I would highly recommend him to anyone.

Be
Review №16

Clean, organized office with friendly staff. Excellent knowledgeable physician who took time to listen and address all concerns. Would highly recommend this practice.

No
Review №17

We got there at one the receptionist was rude just because we couldn’t provide a photo ID for a handicap that isn’t capable of doing for himself We was still sitting there at 245 so we finally left we will not ever come back to this location this office is nothing like dr hendley office he always seen and known about The patient this is so disappointed!

Mi
Review №18

Emma Bentham, Au.D. is just simply the best Audiologist I have ever had in my 20 years wearing hearing aids. Professional, knowledgeable, and helpful.

Ma
Review №19

Online sign in was quick and prevented sitting in office handwriting everything out. Assistant was friendly and courteous. Dr. Pantelakos is the greatest!!

Li
Review №20

Everyone was so positive and polite. Dr. Pantelakos was very helpful and explained what he found. I go back to get hearing aid.

Sh
Review №21

Dr Tang is wonderful and very easy to talk with. Takes time to explain and answers all your questions.

Ph
Review №22

Dr. Pantelakos was very knowledgeable as well as personable. During the exam he throughly explained each step of the process. The staff was very friendly and helpful. Everyone made me feel comfortable.

De
Review №23

Dr. Pantelakis was amazing. He took care of my nosebleed without my having to have surgery. I would recommend him to anyone with an ear nose or throat problem.

Mi
Review №24

Dr. Pantolakas is knowledgeable, great with my kids and I have seen huge improvements in my sons allergies because of his treatment plan.The staff is friendly and helpful and Im always seen promptly.

El
Review №25

I always am treated respectfully by all the staff and especially by Dr. Pantelakos. I had a dizzy spell as I was leaving today, and they were all very concerned and made sure I was ok, before finally leaving. Thank you very much.

Je
Review №26

I had been having throat problems for a month and the soonest I could get put on the schedule was 2 weeks out. The wait time was about 20 minutes past my scheduled appointment time. Then when the doctor entered the room he called me “Jessica” and my name is “Jenica”. Doctor wasnt very chatty or friendly. He was educated though and gave a quick check up and he said everything was completely fine and so basically my appointment was a total waste of money. Clean office, efficient, but not very warm and welcoming.

Ma
Review №27

The Audiologists were kind and SMART. The staff were accommodating and easy to deal with.The place is so nice. Highly recommended.

JO
Review №28

They did a great job ,and would recommend family &frends

Su
Review №29

Entire staff very friendly and there was no wait time for my appointment . Doctor as always was great and took time to answer my questions .

Lu
Review №30

Dr Blanks and their staff are amazing. They all are very professional and take the time to listen to the patient’s concerns. I highly recommend their services.

Mi
Review №31

Everyone was so nice. Everything was quick and painless. Im kind wishing we had to go back lol It was the most efficient office Ive seen in a long time.

Ma
Review №32

Dr Tang was the best love her personality and the time she took with me. The entire staff was really nice and friendly I would definitely recommend I will make all my future visits here

Ad
Review №33

Pay attention to 1 star reviews. My experience was to see the doctor humiliated my 18-year-old son, and the clinic charges $197.00 despite it. I am crying yet for this terrible experience. He had a blocked nose, difficulty breathing, and it caused a lot of pain in his jaw. The doctor refused treatment and diagnoses even after seeing the images exam of nasal problem that I sent to her assistant. She was extremely rude and made him cry hopelessly because he can’t get a treatment to relieve the excruciating pain. She refuse the professional duty of care when she refused diagnoses a patient in pain and difficult to breath. Faced this rude physician, he was suffering and crying while he was trying to breath the air then she cruelly asserted that his case needed a psychiatrist and a remedy for anxiety. It was a horrible and traumatic experience from this practice. Afterwards, we looked for Rex and UNC and 2 doctors indicated surgery for nasal deblocking. Response to Fauetyville: I claim here because I have psychological suffer with I saw. I feel that I spend money to help him and it causes more suffer. I am feeling guilty for it. You don’t feel nothing for the hopeless caused for him, but I feel.

Ga
Review №34

The waiting area was very nice, clean, and calming. The receptionist was polite and friendly. The back staff were all very nice, professional, and friendly. The exam room was immaculate and Dr. Pantalakos was, as always, smiling, friendly and professional. He listened to my concerns and actually looked at me while I was talking. All-in-all I would rate them as excellent.

Ky
Review №35

The workers are very nice! My doctor especially, made me feel comfortable and was friendly throughout my whole appointment!

Am
Review №36

This place is honestly the best. The wait time to get called back is slim to none, the doctor is right in to see you and your out within no time with quality care. I recommend this place to everyone.

Pa
Review №37

I have been a patient here for many years. The doctors here are just amazing! I would definitely refer anyone to them. Especially to see Dr. Steven Pantelokas!!

Mi
Review №38

Quick appointment, easy check-in online, friendly staff, efficient nurses, very little waiting. Doctor Pentalakos listened to my problem and promptly handled it. I highly recommend this office.

Sh
Review №39

Staff was polite and courteous. I had only a less than 15 minute wait.Dr. Pantelakos was very professional, knowledgeable and concerned.He listened to me and he gave me a step by step plan of care tailored for my condition.I have no complaints about my visit.I would recommend this practice to everyone.

li
Review №40

Care received was excellent. Appointment time was adhered to and the staff was wonderful. They made me feel very comfortable.

Ca
Review №41

I am please with my experience today. Dr Wiggs was concern, caring and a great listener to what I was saying even though I could not express myself in medical terms he understood. Very please!

De
Review №42

Calming environment, courteous staff visuals used with exam procedure to explain symptoms.

El
Review №43

Very efficient and professional. Dr. Wiggs is kind and caring. Very short wait time.

Sh
Review №44

I was called into the office in a very short time. Dr. Wiggs was professional, very knowledgeable and referred me to the audiologist for further testing. I have been going to Fayetteville Otolarngology forever it seems! I feel very comfortable there.

Jo
Review №45

I was met at the door and checked in efficiently and with very courteous and professional staff.My wait time was less than 10 minutes until I was called back and had my hearing test completed. My wait time to see the provider was about 5 minutes. He conducted his examination in a timely manner and answered any questions that I had. We discussed my plan of care to my 100% satisfaction.If anyone has a need for ENT services in the Fayetteville area, I highly recommend This organization without hesitation. Great experience.

Ma
Review №46

Dr. Wiggs was most thorough and generous with his time in an effort to determine the cause of my medical problem. After a lengthy discussion and painless sinus procedure, the results assured me that his initial instincts about my problem were correct. Fayetteville is very lucky to have Dr. Wiggs practice in their city. Additionally, the staff and nurse were friendly, efficient and professional.

Ja
Review №47

My experience was very positive at the office. I am very pleased with the service and staff. I do plan on returning in the future. I do appreciate the helpfulness of the staff.

Ca
Review №48

Friendly, effective staff. Received care in a timely matter. Covid protocol in place which made me feel comfortable.

JO
Review №49

Very disappointed! Paid $50 copay and they did not clean his ears like i set the appt up for. They downgraded/ put down very expensive eargo hearing aids because they wanted to sell him some $4-6 thousand dollar set from them. Very impersonal! Just a number to them. Quanity not quality.

St
Review №50

Professional and timely. Happy with the service I received today.

Ja
Review №51

Great place and great staff they were so helpful with my 4 year old.

Pa
Review №52

Dr was great but front desk folks need some professionalism instructions. Not happy with them at all

Ki
Review №53

Absolutely love everyone there. Very nice and timely on everything. Dr.Tang is great.

Me
Review №54

Dr. Bill Wiggs has worked diligently to improve my health. He has been very methodical in this process and relentless in pursuing a fix for my sinus issues and inner ear complaints. He got to work quickly assessing my condition, trying medical remediation and then realized i was a good candidate for the in office sinus procedure. With any sinus procedure there is some what of a traumatic anxiety, he walked me through the process step by step prior to the day of procedure. On the day of the procedure, he explain as he work through the process.I will say I would recommend this procedure and this physician. My health physical and mental has improved as a result of the treatment. My quality of life is 100% better than it was this time last year. If you are a candidate for the procedure talk to him, and really consider the less invasive sinus treatment. I am breathing better, have not had a sinus infection this winter and I believe I am even sleeping better. This is a better way to be.

Ge
Review №55

Wow, I have been suffering withthis monster sinus!!!I was Definitely SURPRISED, when l was able to get an appointmentVERY SOON,THANK U SAM:)

Ti
Review №56

I went to see Dr Blanks for a cosmetic consult. She is very warm and knowledgeable, and I felt very informed and at ease.

Ch
Review №57

The ladies in office are always nice and professional. Dr. Blanks was awesome. Couldn’t ask for a better care person for my child. I would recommend her and this office for future reference.

To
Review №58

Awesome place, especially Dr. Wiggs! He is an awesome caring doctor!

Li
Review №59

Great staff!! Awesome team. Thank for caring for my family always.

Fr
Review №60

Everyone is so nice an willing to help if you have any QUESTIONS. AN DR.Pantelakos leaves no stone unturned. He checks you out good an then will ask you if you have any questions. An to be sure an call about any you may have forgot to ask. GREAT PEOPLE ALL THE WAY AROUND AN PLACE TO GOOD

Je
Review №61

Ive been coming here for years they have been so kind and caringAnd they listen toAnd they listen to the patientAndI haveI have done rhinoplastyAnd allergy shots Ive had to have tubes in my ears they have been nothing but kind to meI really would acceptHaving my family coming here

Ca
Review №62

I have been getting preventative Botox for a while now and I have never seen a physician as detail oriented as Dr. Blanks! She makes sure it’s perfect every time and I’ve always had a great experience! I’ll never get Botox anywhere else!

Ea
Review №63

Great and wonderful service from start to finish. Always treated with the highest regards by staff and doctors.

Ji
Review №64

I have coming to Fayetteville Otolaryngology for 20 years, first when my infant son needed tubes in his ears. The quality of doctor and nurse care has always been and continues to be second to none! (All personnel are friendly and knowledgable!) Saw Dr. Tang today and she helped diagnose some recurring vocal issues. Her professionalism, kindness, and knowledge are fabulous! Could not ask for more!

Cy
Review №65

I love the atmosphere the wait time was less than 15 minutes. patient time with my Dr blank was very enjoyable . understood and listen to everything I asked that I had questions about.

Ta
Review №66

I have always had such a great experience at Fayetteville Otolaryngology! I saw Dr. Tang months ago for myself and witnessed how wonderful she is and how much she cares for her patients. I just recently took my son to see Dr. Wiggs for tubes. He was so friendly and eager to help my son. The audiologists were so friendly and made us feel so welcome! Thank you, Fayetteville Otolaryngology!

Br
Review №67

Staff is very direct, short with answers, seems in a rush. No warm welcome. Check out lady the friendliest. Doctor too direct could use softer words to soften the blow when delivering diagnosis but very detail.

Sh
Review №68

First time there. Dr. Tang and staff was very nice. Appointment was at 1:20 and I was out before 2 with a cleaning of one ear, as well as an audio and pressure test done. Thank you Dr. Tang! This is my familys ENT now!

SC
Review №69

Its always a pleasure going to Fayetteville Otolaryngology. Everyone is kind and helpful. Dr. Pantalocus is very patient with my special needs daughter.For that im very thankful.

Ri
Review №70

Dr Wiggs has helped me before and as I was quite pleased with his ability have now asked him to help me again with complete confidence in him and his staff.

Sa
Review №71

I been going here my whole childhood until my teenage years and after all this time now going back it’s still the best doctors office I been too great job

Ir
Review №72

Friendly staff very helpful Dr. Tang was awesome . She made sure I understood my hearing testing result.Made sure. I left knowing I had been well taken care ofThank you

Ch
Review №73

Friendly staff, very helpful were able to resolve my problem within minutes.

Pa
Review №74

Going to Fayetteville Otolaryngology has always been a delightful experience. Emma Bentham is just the best, a professional in every way. I have always found the staff to be polite and helpful. Everyone goes above and beyond to assist patients and visitors.

Sa
Review №75

My son has come here for about 2 1/2 years. Dr. Wiggs has taken good care of him. I would recommend him to anyone.

Je
Review №76

I had ear pain for a few days and called around Fayettville to get an appointment with an ENT. Every place was booked until August except this one! I was SO glad to have gotten an appointment when I did (within 2 days!). The office is super clean and new looking. I saw Dr. Shan Tang and she was so pleasant! Their office staff was very quick and efficient and I was in and out within 30 mins. So glad I found this office.

le
Review №77

Needed an urgent appt.. facial swelling.They got me scheduled. Was seen in a timely manner and avoided a visit to urgent care/ER. THANKS!

Mi
Review №78

The staff was very friendly and helpful during every visit and good at answering my questions and I really glad that I chose this facility to take care of my needs

Kr
Review №79

Dr. Tang is absolutely amazing. She had my son feeling all better once she got his ears cleaned.

Ma
Review №80

Great visit! Helped a great deal! Dr Tang is awesome!

Am
Review №81

The only issue I have with this clinic is when they called and made my appt it was set for 1:20. The lady specially said not to show up any earlier that than. I filled out all my registration paperwork online. I get here, wait 30 minutes and eventually I asked what is taking so long. The lady tried to tell me my appt was at 1:50. She even went as far to prove me wrong by bringing the fee ticket to me to show that my appt was at 1:50. The lady flat out said my appt was at 1:20 over the phone. I even put it in my calender to make sure my work schedule would accommodate while I was on the phone with her. To top it off, the gentleman in the waiting room said the exact same thing. His appt was at 1:00. But nope, he was wrong too and his appt was at 1:40. There is obviously a disconnect somewhere and I just felt like the lady was all about proving me wrong. Other than that, the clinic has been great.

Jo
Review №82

I just love it there, nice friendly and fast. They make my daughter feel so comfortable while she is there. So worth it.

Am
Review №83

Dr. Tang has treated my daughter for years and she is a great doctor.

Jo
Review №84

The staff was good with the covid prevention. They also were quite friendly and professional. The doctor kept me informed of what he was going to do. Also he had a great bedside manner.He was gentle and not rough. Altogether 8/10

Ra
Review №85

Everyone here is so nice. My appointments are always on time and I’ve not had a negative experience there at all.

Am
Review №86

Dr. Blanks and her staff are amazing. I’ve always felt comfortable with the services I’ve received there. They are informative and knowledgeable about their products. I am very pleased and will continue to see them for cosmetic services.

Wi
Review №87

Dr. Blanks is amazing. She takes pride in her work, very knowledgeable and a perfectionist. Makes you feel comfortable and more like family than a patient.

Ta
Review №88

Staff are very friendly and professional . Treatments provided have been very effective and minimized headaches and allergy related breathing issues. Highly recommended.

Ja
Review №89

Dr.Tang et al are the best! Very professional and friendly. Dr. Tang is very gentle and personable. She has an excellent bedside manner. I have the upmostconfidence in her abilities. I would highly recommendFayetteville Otolaryngology .

Do
Review №90

Great visit Professional and very nice staff enjoyed the visit Dr Blanks very knowledgeable

Be
Review №91

I was able to.get answers to the questions that I have had for many months. Thank you so much for everything you do to help people like me.

Sh
Review №92

Never had a bad experience. Dr Pantelakos has a wonderful bedside manner, caring, and concern for his patients.

Mi
Review №93

I was seen before my appointed time and everyone was friendly and helpful.

La
Review №94

Fayetteville Otolaryngology has a kind, organized, wonderful staff. The facility is extremely attractive and clean. Dr. Blanks is extremely knowledgeable and informed me throughout the entire session. I was very satisfied with the service and they ensure follow ups to check in with results. They keep social media up to date so I’m always aware of services, events and deals! I would definitely recommend visiting this clinic or checking out their website, Instagram or Facebook for more information. You won’t be sorry!

An
Review №95

Started comming here back in 2016 for my youngest son with tubes. Moved away in 2017. Came back late 2018 and my son had some ear problems. The first Dr was amazing. Shes not here anymore but we have Dr Pantelakos. Hes amazing and cares about his patients. If anybody else in my family has Ear Nose Throat issues or sinus issues we will definitely come back here. Check in is easy. Staff is amazing. Highly recommend.Thank you!!

Gw
Review №96

I have been going for years, and they always are prompt with their service. Emma is great E.T.The staff overall are great.

Ja
Review №97

Catie Jo does a wonderful job every time I see her! She is an excellent aesthetician and really takes her time to meet all of my needs! I love the monthly specials they offer and come regularly for services!

Je
Review №98

Was referred by my physician. Check in/New patient registration was easy. Appointment went well and nurses and Dr Wigg were all excellent.

Ma
Review №99

A very friendly, professional office. Always enjoy my experience with them.

Ki
Review №100

Always love Dr. Pantelakos, he is the BEST!

Information
20 Photos
100 Comments
4.2 Rating
  • Address:1839 Quiet Cove, Fayetteville, NC 28304, United States
  • Site:http://www.fayent.com/
  • Phone:+1 910-323-1463
Categories
  • Audiologist
  • Allergist
  • Otolaryngology clinic
  • Medical spa
  • Otolaryngologist
  • Plastic surgeon
Working hours
  • Monday:8:30am–12pm
  • Tuesday:8:30am–12pm
  • Wednesday:8:30am–12pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–12pm
  • Sunday:8:30am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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