Love this office! Every time we go it’s less than an hour appointment. Everything is wiped down and sanitized according to COVID 19 standards. My kids have been seen by Dr Young and he is amazing with them. They also love the employees who work the front desk and Dr Young’s nurse is very good as well. We will always come to this location. Thanks for taking great care of my family’s needs.

I was referred to this office by urgent care. My entire visit was less than 10 minutes, I was not asked about my work history or anything that could have contributed to the issue with my ear besides ear wax! Thank goodness I went for a second opinion and found a phenomenal Doctor WHO ACTUALLY TOOK THE TIME and now my ear is on the road to healing!

My husband saw Dr. Hood for ear wax removal and had a great experience! The front desk staff was very friendly and got him right back. Dr. Hood came in almost immediately, examined his ears and assured my husband he could resolve this issue. I highly recommend this office!

I KNOW MY REVIEW WILL BE TAKEN OUT AS DRS. ONLY WANT YOU TO READ THE POSTIVE LIES! THESE PEOPLE HAVENT ONE CLUE ABOUT INS.PLANS THEY TAKE ,SO IN ORDER TO HELP YOU THEIR AFFRAID OF WORK SO YOU GET HUNG UP ON! I SUSPECT THIS MUST BE A PIEDMONT DR. AS THEIR THE VERY WORST EVER!!!!!! RUN FROM THIS PLACE!

Dr Free is a great doctor. Always listens to my concerns and gives honest professional opinion without trying to push anything. Highly recommend.

Everyone was pleasant from the time I walked in until I left. Great Doctors! Great Staff!

Dr. Hood is wonderful! He was very concerned listened with care and headed right in the direction of finding out what is going on with me. I did not have to have multiple visits a lot was accomplished in my first visit. Thank You!

Very easy check in online. No forms to fill out. Quick and easy and polite

Office was very clean and comfortable. Staff were very friendly and helpful. The technology use when checking in makes things go more smoothly and less paperwork to fill out. We saw Dr. An we was very professional and had a wonderful bedside manner. He was very good with my son and explained things very well so he wasnt afraid. He also made me feel very comfortable and informed. I would definitely recommend this place to everyone. We had a wonderful experience and look forward to future appointments with them.

My 1 year old had a post-op appointment with Dr. Hood at the Fayetteville office. The office is an hour from my home. I was going to be 30 minutes early, but was caught up in a traffic accident on Grady Ave, about 8 minutes out from the office. I called to inform the office that we were going to be about 10 minutes late to the appointment due to the accident. My husband and I both took off work to take my daughter, since I am 8 months pregnant. Once arrived, they wanted to reschedule our appointment and told us that they had taken another patient back during my daughter’s appointment time. My husband and I both were highly annoyed after sitting in traffic, driving an hour, and informing the office that we would still be there when we heard her appointment needed to be rescheduled. My husband got loud, but stayed respectful about it. He just wanted the doctor to see our daughter due to her ears bothering her after a recent tube procedure. We ended up arguing with about 6 receptionists while the doctors hid behind walls. No one communicated with the doctor that we were still coming to the appointment. The receptionists acted like wild animals with no home training. One with a mole on her forehead threatened “my a**” (whatever that means). I am obviously very pregnant, so that should explain how these animals were acting. They asked us to leave, in which we did not because they are only receptionists. Finally the doctor said he would meet me in the parking lot for a quick check up. He never apologized for how his team acted and I didn’t expect him to. I will never be back to this office unless I feel like driving an hour to see the zoo animals they have working there.

Wonderful relationship with AudiologistLynda Lanson and the introduction to new hearing aids. Dr. Free did his job well alsocuring the ear infection before getting to the point of testing for hearing loss. Thank you!

Due to the lack of audiologists in our area, I relied upon family to recommend someone. THIS is the place. We needed this all to be done remotely, which Ms. Lanson, Lindsay, assured us was almost as good as coming into the office. We emailed Lindsay a hearing test performed at a big-name brand that was offering a free hearing test. Lindsay used those results to give us a number of choices based upon my husbands daily situation. Work in an office? Dine out often? Have regular large family gatherings? Everything was taken into consideration. Once the choice was made, Lindsay ordered the hearing aides, had them sent to her office to program them and then sent them directly to us, along with different choices of in-ear buds and wire-lengths to ensure the perfect fit. Lindsay then visited with my husband in an hour-long session, first by telephone and then on line, via the app that comes with the your purchase, fine tuning the hearing aides, explaining all of the features and ensuring he understood how to best use those features, such as the Blue Tooth connection with your phone.My husband could not be happier. First, they are much smaller than ones were were shown at that other place. You have your choice of colors so that little tiny ear piece blends in with your hair color. The wires that go into the ear with the earbud attached are clear. I really couldnt see the hearing aide at all, until my husband said he was wearing them and showed them to me. I had to look closely to see them!They are fully rechargeable, so no batteries to buy. That means there is no battery door to break and no fiddling with those itty bitty batteries, which can be difficult when someone has arthritis or is visually-challenged.And his hearing...he should have done this ages ago! The TV volume has gone from 30 to 8, I dont have to repeat myself constantly and he doesnt have to guess, often wrongly, at what I actually said. I know that he doesnt feel quite so isolated because he cant hear everything that is being said.All in all, we couldnt be happier with the results! We both highly recommend ENT of Georgia South-Fayetteville. I imagine your in-house visit will be just as good, if not better, as our remote experience. Thank you Lindsay!

I was referred to Dr. Hood by my PCP. I had not met him before. I have seen him two times. As well I have seen 2 Audiologists at the ENT of Georgia South-Fayetteville office. I have had positive experiences with any doctor my PCP refers me too. I was not disappointed in Dr. Hood. I had a good experience with both Dr. Hood and any staff I interacted with in person or on the phone. I felt as though both Dr. Hood and the 2 Audiologists I saw there saw me as a person, not treating me as though I was exactly like the last patient, or exactly like the last patient with the same symptoms. Dr. Hood was patient, listening to my problems that sent me to him, as well as checking the audiologist reports and my current medications. After offering suggestions, he wanted to see me back in 6 months to see if the symptoms had resolved. Since they hadnt he did an exam, again listened to my explanation of symptoms and compared both hearing tests on the second visit he offered a diagnosis based on what he could see and what I told him. His explanation was helpful and his suggestions I know are good as I had a similar experience over 23 years ago. I was of course, not glad to hear it was the same thing in the other ear, but he had a comforting way of explaining to me based on what he saw it was not likely it would cause extreme or complete hearing loss. That was good news to balance the diagnosis. I would recommend Dr. Hood to anyone who needs his specialty. I feel like it was a positive experience. Dr. Hood was professional but still kind and compassionate. I will definitely see him again if needed.

Interesting facility. Doctor was straightforward but I had to ask him what treatment he was giving me because he didn’t share voluntarily. Also I’m having to continuously follow up when I was told staff would follow up with me after I completed my prescription regimen which I finished last week.I feel much better though after taking the medication prescribed but I really need a follow up appointment.

First time going to ENT of Georgia south and I have to say my experience was a great one. Nervous because I was taking my newborn to be seen, I highly recommend this office. From being greeted by the friendly staff at the front desk and being so kind while getting me checked in to having a wonderful experience with Dr. Hood. Dr. Hood was very professional and concerned with the problemsy newborn had. Everything was fixed that day in office and I do not have to return. However, if I ever need to see an ENT again, I will certainly be back.

Went in for a routine visit. Next thing I know I get a bill for 500 dollars because what the doctor did was extra and insurance doesn’t cover it. Beware of what they are charging you and your insurance. They will not tell you what they charge you.

Dr. Hood is wonderful... He listens and has awesome bedside matter... He is better than my PCP in listening and caring for his patients. When the husband asked questions he will explain everything to you and in a non-doctor language when my doctors now days expect you to know exactly what they are saying... My echonoligst and Dr Hood keep each other updated since one has to get one issue under control... Wonderful wonderful doctor and would tell everyone to see him if they need to see a ENT doctor... BTW... the office staff is wonderful and very respectfully... Thank much and see everyone soon at my next appointment!!! 😄

Dr Cerenko is the best, great bedside manner and genuinely care about his patients. Office and staff are professional, personable and courteous. I have and will continue to recommend ENT of Georgia South - Fayetteville to family and friends.

Efficient , thorough , caring!

Dr. Hood was very knowledgeable about my condition. He could answer all of my questions. He had reviewed my chart ahead of time while enabled him to help me understand what actually happened during a sleep apnea event. Thanks, Dr. Hood!

To whom it may concern:I have been very please with the office staff. The nurse and doctor Hood was also very nice. I would recommend this doctor anytime.

Excellent place to receive medical services. The receptionist is efficient and pleasant. Dr. Free is thorough and exhibits concern for your medical issues. I would highly recommend this facility. It is worth the travel time to get there.

Ive seen a lot of ENT Doctors and Dr. Hood is the very best. He takes good care of his patients and doesnt rush you through. He answers any questions you may have and does whatever he can do for you and your situation.

I have been to Dr. Hood before and called recently to set up an appointment. The young lady who answered the phone informed me that there were new prices . Instead of the usual 125 dollars for the visit and cleaning of both ears,it is now 150 dollars for the visit and 40 dollars per ear. So much for a discount for self pay. Now for almost double the amount I will find an alternative. Its hard to believe that for the same services as before they are now double the price.

Love the staff and my doctor. They always go out of their way to make sure you get in when needed. Called this morning because of a sinus infection and felt horrible. My doctor saw me by 2:00. Easy , quick and great team. Dr Free is easy to talk to and makes you feel very comfortable besides being very knowledgeable and professional. Highly recommend.

Great service! I was seen right away and the staff was extremely professional. Highly recommended!

This was my first time at this office. The experience was great! The staff was friendly. The service from the doctor was super impressive. I was in and out of the office in less than hour with great clarifications on my symptoms and next steps. I would truly recommend this ENT to anyone!

Dr. Hood is great. Listens to all concerns. Does not rush you.Demi, medical assistant, very friendly and nice!

I am repeatedly impressed with the professional, clinical care at ENT of Georgia South-Fayetteville. Dr. Ceranko and Dr. Lanson are top providers in our area. I recommend them for any type of ENT need, especially with concerns in hearing loss. Trust is essential with any medical provider and they always prove themselves...every time.

My husband went in because his ear felt blocked. The doctor pulled a plug of wax from his ear. Then he ran some kind of test.The bill was $677.83 We thought there was a mistake. But no. We thought this was too high for a simple service. We wont go back there.

I was billed because they said I was self pay. I had to call and advise them they had my insurance information. They started the process of billing my insurance. Otherwise all else went well. Thank you.

Dr. Hood and staff were very accommodating. He listened to my issues and examined before assessing a treatment solution. Good first visit.

Absolutely loved Dr Hood and everyone else I met there. He was able to provide a great alternative to the medicine that was causing issues. I also did not have to wait more than 10 minutes to see him. Very good experience here.

The receptionist was wonderful! She had a great attitude and helped me through the process of the new check-in procedures. Dr Hood was also great and gave some options of changing medications before considering any surgery procedures. He was gentle with my ear pain and explained everything before implementing it.

Dr Free was phenomenal to work with (pre, during, and post surgery). The surgery center and staff were also excellent. The surgery was flawless. I would highly recommend Dr Free and ENT of GA South.

Very caring and professional group. Dr. Lanson is very thorough and caring. Great group!

I love the allergy tech Rebecca. She’s super friendly and helpful. I feel like we are besties each week. Great Service!!!!!

The entire staff was very professional and outstanding from start to finishDr. Ans professional experience is world class and knows how to provide the best treatment with minimal recovery period.My 4 year old was up and running 2 days after his surgery because of Dr.An and is sleeping much better after the procedures.I highly recommend Dr.An if youre in need of a specialized physician.

Staff was polite. I was able to get in right away. Dr Hood was nice, he listened to my concerns and explained what he thought was going on and about the treatment. I have used this practice before and have been very happy.

I love to go see Dr. AN and his Assistant. They both show the upmost respect for any and all issues I have and explain everything that needs to be done in a way I can understand. I asked for the best and with him and his staff I have it. Thanks, Connie Smith Hood 🤗😊💔💔💔🏆

Dr. Cerenko was awesome! The staff was friendly and professional. The office was very clean and quick. I can now hear for the first time in over a decade! Very Happy!

The staff was amazing. They really worked hard to get me the medications I needed. My doctor really listens.

I really enjoy my visits with Dr. Langston. She is very proficient and very personable!

I was happy to be able to get an appointment the next day.Dr. Free zeroed in on my problem right away. Everyone was friendly andEspecially kind. I highly recommend Dr. Free.

Dr. Lanson their audiologist does a great job caring for my hearing aides. Dr. Hood does a great job in providing care for my ears, nose and throat. I highly recommend ENT of Georgia South.

I found the staff and Dr. Hood very pleasant and very thorough re the hearing test and Dr. Hoods examination findings.

This is the best E N T that I have ever seen. Dr Cerenko is the best. On a scale of 1 to 10 he is an 11. I have recommended him to my Mother and some friends and they are very pleased. The staff and Nurses are very nice and professional. I would recommend E N T of Ga. to everyone. Dr Cerenko is the best!

The entire ENT of Georgia South office is taking great care of all three members of my family.

They’ve always had great doctors, waiting times are not long and they’ve done a lot better for me than my primary care doctor for addressing issues when it comes to my throat and sinuses. They provide excellent care.

It is always a pleasure to be among friendly, caring professionals who know how to get you in and out promptly. Thank you for your service.

I have been a patient of Dr An, I was told that I had fluid in my ear and he said he would put tube in my ear, he never did this was several visit to know avail. I seen my primary care physician, after his visit and the first thing she said you have fluid and infection in your ear, I was treat. Every time I visit with Dr An, it was you need a hear aids just about every time. My last visit again hear aids, and told me he was giving me Singular and I ask if it would harm my kidney he said, I dont know, I am going to the CVS pharmacy and no prescription he never given me anything for my ear. And true, now I am in need of a hear aids. I will never see him again. I will not refer him to anyone.

I got in quickly. The wait was short. The doctor was attentive. I would recommend this office for anyone looking for a good ENT.

Timely and very professional.

Organized, courteous, helpful. Dr Free was great.

Had a very positive experience at the Fayetteville office, as usual. Dr. Hood and his staff are always great. I would recommend Dr. Hood of ENT of Georgia to everyone.

I have been seeing Dr. Cerenko for nearly two years at this location. The entire staff are always kind, helpful and accommodating. Dr. Cerenko is certainly one of the most personable ENT doctors I have seen (and I’ve seen quite a few all over the state). He explains everything thoroughly and goes above and beyond to ensure I am as comfortable and informed as possible. I am so thankful to have found Dr. Cerenko and his stellar team!

I needed to see my Doctor today . He was not in today .After being a good listener to my situation. Right away I was offered an appt to see a doctor on staff. The quality of doctors at this location is above reproach . The quality of the support team . Mostly women . Needs to be recognized . I was processed beautifully respectfully and professionally. 5 Star review YES Marjan Grace Phillips

The staff is wonderful! Dr. Hood is patient and thorough. He’s treated all my family members with excellent results!

Dr Cerenko is the best ENT doctor ever. He has saved my wifes hearing and her life. Everyone at the practice is so nice and we have been patients there for over 10 years. Highly recommend Dr Cerenko

I have been going to this place for years . Dr. Hood and staff are really nice and friendly . I would this office for your allergy needs.

Dr. Hood took good care of me. I had to have an area in my right nostril cauterized due to frequent nose bleeds.

Great staff and very friendly. Feel like family

I had a very good check up visit today. The front office personnel made everything pleasant.

Dr Hood was nice and knowledgeable but his front desk staff, especially Yolanda was extremely rude and more than spoiled the whole experience. We wont be coming back to this office. Its is wonderful if your Dr is great but its just as important how you are being treated by his staff. Do not recommend!

Everyone was friendly and professional. Dr. Dozier was thorough and explained his findings and recommendations so that I was confident about all of it.

Nice folks! very caring and professional! would recommend to anyone!

Every one in the office is so nice, professional and caring.

Dr. hood was great he made my 7 year old daughter and I comfortable .He gave me his honest opinion concerning her care..

Dr. An and his staff are amazing! My surgery and overall experience has been great.

Doctor Free was on schedule, took the time to listen to my concerns, offices were convenient, clean and in a safe location.

Awesome people. Awesome doctor! Great bedside manner!

Actually saw the MD early!! Time spent with physician adequate and staff very friendly. I would make appt with this ENT office again!

Sara did her usual outstanding job of checking out me hearing aid - short-notice when we were back in town visiting. Great team an ENT of GA - Fayetteville.

Can not say enough wonderful things about this practice. Dr. An is awesome and medical assistant April is the best. If you ever have a problem and you call her she is right on yop of it getting the problem resolved. Dr. An is very knowledgeable about everything and I have not second guessed anything he has said or needs to do to get ny daughters problem straightened out. I would recommend this ENT to anyone.

DANIEL SEARCY,JR. (11-22-29)First time I have seen Dr.Free and was impressed with what he did for me. Spray for post nasal drip stopped it first time but I stayed on it for another day and think that was too much as it caused swelling which is gone now. Ointment for my ear pain has helped but still have some pain feeling like a rash. Im right at 90 so I expect some thing hurting. I see Dr Free again on the 23rd. Bart Searcy

The staff at this facility was friendly, professional, knowledgeable, courteous and attentive to my needs. Highly recommend.

I love Dr. Schrenko.. He rebuilt both my ear-drums... Friendly nurses and helpful over the phone

Professional, knowledgeable and customer service oriented. They take the time to explain everything and answer all your questions/concerns.

Dr. Cerenko and staff are always professional and courteous. Would recommend ENT of Georgia to family and friends.

Dr An and is very thoughtful and caring person Im glad hes doctor

Staff and Doctors are awesome, but The wait time to see the doctor is outrageous.

I was very impressed with the professionalism and care I received from Dr. Paul and Nurse Kailey (sp?). In fact, Dr. Paul may have the finest bedside manner Ive experienced in all of my 62 years. This started with him introducing himself simply as Paul rather than condescendingly addressing me by my first name while introducing himself as Dr. so and so as so many physicians do. His analysis was spot-on and Im doing much better thanks to his care and medical talent.Notwithstanding all of that, Ill probably not return to this office because of hostility directed toward me by one of the registration clerks: I was given a tablet to register as a new client by the clerk in question. The section on ethnicity is something I didnt want to disclose and I couldnt find any method of omitting it. I asked for her help and possibly a paper application but she told me it was not possible and that I had to provide it. I then told her that Im a non-hyphenated American and that my race shouldnt matter (Ive since learned that this may have an effect on procedures and medication). I asked for a supervisor but she didnt find one for me. Im actually of Spanish descent but decided to put down Asian or something arbitrary. I then told her that in honoring my wonderful African-American friends Id put that down. She immediately scolded me and told me I was being disrespectful, her being of that race. I realized that was I said might have been construed as such so, although I thought she could have responded more professionally, I gave her the benefit of the doubt.The primary issue was when I returned to the window to return the tablet. I told her that I figured out how to omit race to which she glared at me and called an associate over to take the tablet, telling her that she couldnt serve me. I mentioned this to both Nurse Kailey and Dr. Paul. Dr. Paul wants me to come for a return visit which I was prepared to do until leaving the office. I glanced back at the clerk area, intending to smile and wave but found this clerk with arms folded and a major scowl on her face, staring me down. I dont know that Ive ever had anyone give me such a dirty look.I hope that you can understand where I dont want to be met with such hostility when visiting a doctors office so Ill regrettablly be going elsewhere for ENT services.Sincerely yours,Ralph Trapaga

I was treated very good and I love the treatment process.

Comfortable atmosphere, friendly staff, Dr Hood is excellent! Will not go anywhere else! Got a next day appt.

Dr. Free is great, my ears feel 100% better!Staff was very nice!

Wonderful experience at ENT of Georgia South of Fayetteville. Friendly staff and we love to see Dr. Hood.

Dr. Hood is very kind and was able to know exactly the steps we needed to start in the diagnosis. All the staff we encountered were kind.

Everyone was friendly and very helpful. Dr. Lanson was great to work with.

My husband and I have been coming to ENT of GA for years. The doctors are outstanding.

Fast and complete. In and out before my scheduled time.

I had an office visit last month and paid my copay at that time. They are threatening to turn my account over to outside collections if I dont pay them another copay. I have spoken to both my insurance company AND someone in the billing department who have both told me I dont owe anything because there was an error billing the insurance. Since then I have received both a text and an email saying my account is past due and it will be turned over to outside collections. It is a shame when incompetant office staff can chase patients away from good doctors.

Very professional and courteous. Minimal waiting time to see the doctor at the scheduled appointment.

I was treated well and was provided great service.

Hes informative, detailed and doesnt waste time. Ive been going to him for 3yrs and have not a single complaint.

As usual a very pleasant experience with Dr Dozier Hood, and staff!

I had a very good first time experience.

Friendly staff and good doctors. Overall a good experience.

Wonderful experience. Highly recommend this practice to you.

Friendly staff. Attentive doctor.

Excellent staff from sign in to exit.