John is the best! He was very quick and thorough in laying out all my options. Best experience hands down. Highly recommend Murray & MacDonald and particularly John as he’s helped my family for years, and truly understands all the nuances to the insurance game. Go see them!

Kimberly Kerin is honestly the best! She did everything she could to assist me in getting the most appropriate policy. I would say Im an annoying customer because Im too indecisive but Ms. Kerin never let me feel as if I was bothering her. I would recommend everyone looking for car insurance to this company just so they can get the chance to work with this awesome person. Thanks Kim!

John Vokey is literally the most helpful insurance agent ever. Dealing with complications between the carrier like a boss, this man can handle any problem. Absolute legend.

Kim was extremely helpful in my unconventional situation and very resourceful. I would 100% recommend Murray & MacDonald as well as Kim Kerins. Best insurance experience to date. Thank you Kim for your assistance.

I spoke to Kelly Amorim to review and quote my insurance requirements. After a extensive phono call asking questions about my existing insurance that I have never been asked in all my years purchasing insurance. After the phone call I sent her copies of my existing policies for her review and reference. The following day less than 24 hours I had quotes on my Home owners, car and umbrella polices. All were less than I was currently paying for and in some cases a better policy. Thanks Kelly

Kim may be the best customer service professional I have ever worked with. Any time I call with insurance needs, I’m taken aback by her fast response and her detailed memory of my personal policies and situation. She has probably worked with hundreds of clients, but she makes me feel like I’m the only one she has.

As pleasant an experience as any. Kim was professional and explained all in a simple and precise way.She wax terrific.Rick Johnson

I have used this company since 1995 for auto & house insurance. They have always responded quickly & efficiently to all of my requests.

This is the first time in my adult life that I have worked with an independent agency and what a fabulous experience. For the last week I have worked with Kelly A. to change over all (4) insurance policies in an attempt to save money. She was fabulous to work with since this all still had to be done via phone or email due to COVID. She was clear what documents she needed, she was very responsive and timely through her emails, she quickly answered all my questions and saved me money! Even the last day we communicated, I had missed her morning email and she checked in later in the day to see if we were OK because she hadn’t heard back from me. She clearly cares about her clients and I am looking forward to meeting her when the office reopens!All customer service employees should be like Kelly!

Murray McDonald and there entire staff is courteous, professional, efficient is all my dealings with them !!John Vokey is by far THE BEST in his field!!I highly recommend themVictor K

Kim Kerins is my all time favorite customer service representative.

Always helpful with questions or insurance related issues.

Another easy and helpful experience with my long-term insurance agency.Today Account Manager John Shelott was helpful, pleasant and efficient in addressing my needs.

Efficient & accurate service!

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