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Brow Spa Threading
MOVED ONE BLOCK AWAY FROM THE MALL @, 10 Lincoln Hwy #102A, Fairview Heights, IL 62208, United States
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Ni
Review №1

The staff were wonderful and so neat and clean. Everyone wore a mask and had plenty of hand cleanser at each work station. Will be back next month!

Ch
Review №2

I was introduced to the brow spa by my best friend I was use to having my eyebrows shaved with a blade My eyebrows stopped coming in so I stopped getting them bladed and since Ive been getting them threaded they seem like they are a little thicker and I have a little more to work with 😊 The women who do the threading are so sweet and kind! I will never have my eyebrows plucked or shaved ever again!!!! Thank you Brow Spa😊😊😊😊😊

Ni
Review №3

I use to like coming to this place to get my eyebrows done but these new younger girls they have hired are not professional. 1. They ask you to sanitize upon entering, no problem. The issue here is they don’t sanitize their hands in between customers nor do they wipe down the chairs in between customers. 2. When asked for something to clean wax off my face (which I shouldn’t have to do, they should) and then asked for some aloe “jay” replied “I already gave you some aloe. Great but the problem is you did not clean the wax off my face and I had to which removed the aloe that you put on my face. She then gave me an attitude and asked “are you ok” don’t use that line as your defense after you know you’ve given me attitude and don’t look back at another customer for reassurance because they have nothing to do with the problem you and I have.

Ma
Review №4

J waxed my eyebrows, she did a great job. It’s a very nice clean place.

Za
Review №5

I love it here! The Salon and the employees always have great customer service! My favorite person to go to is Sammy and I go to her every time! She never disappoints! The only place I go to get my eyebrows done at. 10/10 recommend!

ha
Review №6

Very high quality! Love having my brows threaded and tinted here. I drive about 30 minutes just for this brow spa. Won’t go anywhere else :)

Ma
Review №7

The woman who did my brows felt inexperienced. She was VERY rough and literally tore and ripped my brows. They looked ok at the time, then scanned up BADLY and when you have a line of scabs, it defeats the point of wanting to look your best. Would definitely not go back

Ad
Review №8

I came to get my eyebrows threaded and tinted and did a very well job. Would definitely recommend. I come very often and would definitely recommend!!!!

Li
Review №9

The best place for eyebrow. I recommend this place. Very friendly staff. Love this place

Am
Review №10

I love their service here .. actually the best thing ever I now have eyebrows… I love them … you are my favorite place to come get pampered 😘🥰😍

Na
Review №11

Threading is done very well. In and out very fast. Good manners and service. Would definitely recommend!!!

St
Review №12

I enjoy this business very much I go every other week they have helped me to get the shape I’ve always wanted.

Jo
Review №13

Received eyelash extensions on Saturday and were falling out on Tuesday. Would not recommend for this service.

St
Review №14

Went in didn’t have a clue what I wanted and Neena tinted my brows and threaded them. Never had my brows threaded but easier than wax. Looks amazing!!!!

Ja
Review №15

Brow Spa always does a really great job at brow threading. Fast and professional service.

Pa
Review №16

Worst eyebrow job Ive ever had....she took off way to much on one side and made one completely rounded and one squared off....when I complained she said there was nothing she could do.... I usually love Brow Spa...I left here nearly in tears.. I will NOT be back to this location!

Co
Review №17

Been coming here for years and they have wonderful, and quick service. 10/10 recommend🎉

Fl
Review №18

I had my eyebrows threaded and tinted! They did an awesome job! I will definitely go back!

J
Review №19

Great place to get brows done! Very reasonable

Li
Review №20

Good service, personal very nice and ☺️ Gentle. Recomendable! 👍🏻👍🏻

Me
Review №21

Alway professional! They do a great job with threading and tinting

Mo
Review №22

I’ve used Brow Spa for years but just now started using this location in addition to the STL Galleria location. Your quality of service truly depends on skill set of the individual servicing you that day. I truly wish there was a way to schedule an appt with specific associates to have more control over the consistency in service.Yesterday I visited this location for service, unfortunately it was poorly executed. Thankfully I didn’t have anywhere important to be following my service 😏Suggestion: if you are pleased by your services, get the name of the associate before you leave so you can reference it in the future. It’ll save you money & a future headache...

Me
Review №23

Great service. Friendly staff and time efficient.

Ke
Review №24

Just finished with my first visit with them, the women were very polite and professional. I went for lash extensions; this was my first time having them done; it was a great experience they made my lashes look great! I also ended up having my eyebrows threaded and tinted; both of those were first time experiences for me as well, and again they did an excellent job. She explained the process and walked me through it as she went. I would highly recommend this place to anyone!

Ke
Review №25

Visiting Brow Spa Saturday for lash extensions, eyebrow threading and eyebrow tinting.Customer service was wonderful. The woman helping me was very professional, polite and quick. The prices are also very reasonable.I loved how my eyebrows turned out, but my lash extensions ended up being painful as she used to much glue. Dried globs were causing severe irritation to my eyelids. I went to a closer salon to have them removed and she had to soak my lashes for over an hour before removing due to the glue being applied incorrectly.

ra
Review №26

This is a very clean place. in a wide open area alos so social distancing is easy. i went for a eyebrow wax n she took her time. definitely payed attention to detail. her name was Sammie. the next time i go in there i will definitely be asking for her.

As
Review №27

This place is the best brow spa. I have been going to them since theyve been in the mall, and I will remain going to them now that theyve moved location! I always get my brows threaded with them, and Ive always been satisfied. The customer service is exceptional, and the new location is beautiful, clean, and spacious. They are clearly taking safety measures to ensure cleanliness and the safety of their customers. Love this place so much!!

ma
Review №28

I have been coming to this spot for well over 5 years. I have used nearly every technician and always leave happy. I do threading and tint on my eyebrows.I now bring my 3 teenage daughters with me every 2-3 weeks. I really enjoy the new location as it is easier to get in and out verses the mall location.

Ay
Review №29

Amazing service definitely recommended getting your eyebrows done here

ad
Review №30

I love coming here I’m never disappointed, the lady’s are really nice and make you feel comfortable.

Am
Review №31

Brow spa moved to a new location outside of the mall and it’s very convenient. Quick services and very friendly. There employers are very nice and my eyebrows are on fleekyyy. 5 stars for me :)

Ma
Review №32

Amazing service and I love the outcome. Showed me tinting to make brows look darker and I live the end results...

Ka
Review №33

Very neat. The lady working was very nice as well. I love my eyebrows and lashes. I feel so pretty.

La
Review №34

This company is no longer in the mall! They have their own location now! Love their new spot it’s big nice and clean! And their always friendly! 🤗 if you’re customer this is the new location and if you never been you most definitely give should a try!!

Br
Review №35

I always come here to get my eyebrows threaded, all the workers here are sweet and friendly. They always do a great job!

Ma
Review №36

Great service. New location is nice! First time having my eyebrows threaded and tinted. Every step was explained to me and made me feel comfortable. Will definitely be back and would recommend to everyone!

Te
Review №37

Great service! Please keep this place open. This was the same one that was in the mall. New place is very nice. Right across from Barnes and Nobles. Same workers as well. Always happy with their service!

Pa
Review №38

Very professional and will do your brows amazing.

Sh
Review №39

I’ve been coming to them for 5 years, they are great and always keep my brows exactly how I ask! I’ve never been dissatisfied! they used to be located in the mall but now they have their own studio and it super nice!

Ta
Review №40

I’ve been going to brow spa for almost 5 years now. I’ve never had any problem with the staff or my eyebrows because they’ve always been great. Recently they’ve started thinning my eyebrows out real bad even after I had asked them not to. I was so embarrassed to say anything so I continued going to them because the work they’ve done before was so good and never let me down. Tonight I went in for my regular two week clean up again just to clean up not to change anything dramatically. My eyebrows are completely on two different levels and when this was brought to the attention of the worker who did it, she had said she didn’t see anything and seemed completed disinterested but would try to fix them anyway. I’ve never been so disappointed in my favorite brow place. I had some good years but now they’ve lost a forever customer. I wish I could post the picture of what they look like because they are horrible. Over all good service but over time they start to rush and just be sloppy.

Sa
Review №41

I received eyelash extensions, eyebrow waxing, and eyebrow tinting.I loved my eyebrows, the customer service was excellent and the prices are great! I really loved the way my eyelashes looked, but at day 4 I had multiple lashes fall off. I was very disappointed, I loved the way they looked but they didn’t last, they all came off very easily.

Sh
Review №42

I’ve been coming to this place for maybe 3-4 years now and I will never go anywhere else. They’ve never disappointed me. Always super respectful, quick, and their quality is amazing! I recommend for anyone!!!

He
Review №43

Always good customer service and they do my eyebrows perfect! Ive been coming here for 12 years! I get my eyebrows, chin, sideburns and the dreaded upper lip. They do magnificent work!

Em
Review №44

I have been going here for eyebrows over a year. Always happy with the outcome. Love it!

mo
Review №45

Such good service! They moved locations outside the mall and it was very clean and nice. I have been going here for a long time and I love it.

Ke
Review №46

Good service some pain during the threading put it was expected

Sh
Review №47

I’m so disappointed in this place. I paid for individual eyelashes and after a couple hours they started falling off and by the second day they were completely gone! I went back and they are not working with me because I don’t have a receipt!

Ta
Review №48

I had a great experience. They are very professional and do a great job. I will be back.

Be
Review №49

Service was quick and work was neat. I love the brow tinting.

Se
Review №50

My brows are always the rave because of Poonja (sp). Shes an amazing technician who will take care of all your needs.They offer an array of services including waxing (brow, face, and body), and they are incredibly reasonably priced.They have spaced the stations, sanitize between customers, and they wear masks to protect against the spread of CoVid-19. They require masks for service to keep the workers and community safe.They are moving from their space in St. Clair County mall to an area outside of the space. I expect the address to change on this location soon.

Mi
Review №51

First of all, they use Ardell lash trios and charge you $55 just to put them on for you. They insulted my eyebrows as soon as I walked in the door and then continued to talk about how bad they are and made me get them treaded. They are not sanitary AT ALL. She did not wash her hands when going back and forth between me and another gal. She did not wear gloves and put the lashes on her bare hand before applying them to my eyelashes. Long story short, that was the worst experience I’ve ever had and I would 100% not recommend. They are lucky that I gave them one star strictly just because zero isn’t an option :/

Ja
Review №52

Only come here for eyebrow threading! All the ladies are super sweet and do a wonderful job! Never disappointed! Always does an amazing job & never a long wait!

DA
Review №53

Great Service!I love Jay

Ce
Review №54

It was great! Highly recommend! Great people and will be coming here frequently!

Ur
Review №55

I visit the Brow Spa twice monthly and is always treated like family by the girls. My eyebrows are always on point & I receive numerous of compliments every time. This visit I tried the eyebrow tint. The first tint didnt take because I just have crazy brow hair however my technician didnt give up until I had a satisfying color. When done my whole face slayed. I love this place and would recommend threading over was any day. Walk in and give it a try, you wont be disappointed!

Su
Review №56

I always have a great experience coming to Brow Spa. The women are very pleasant and helpful. I am always satisfied with their work on my eyebrow threading, which is why I’ve been coming here for years. I highly recommend them!

He
Review №57

The service was amazing and the people are ready nice. The new salon is very large and looks amazing.

Kh
Review №58

These beautiful ladies treated me and my wife wonderfully before the holidays. Making us look our very best. Thanks Ladies

De
Review №59

Customer service is always great here! I’ve been getting my eyebrows threaded here for the last 4 years and I wouldn’t go anywhere else! Everyone here does an amazing job! Love this place!

Gr
Review №60

Best experience Ive had on my eyebrows! Been coming here for years and wont be going anywhere else.

Ti
Review №61

I really love coming here, this is the only brow place I come to. I literally travel here just to get them done. The service is excellent they’re very quick and professional. I would definitely recommend it, 10/10. I have been with them for about 3 years.

Je
Review №62

Always come to here for my eyebrow waxing and tinting! Only place I will go!

an
Review №63

Loved them ever since they opened their location in the mall. And I still do!!

Je
Review №64

The staff is always very friendly and my eyebrows are always done nicely no matter who does them at this location!

La
Review №65

So far very happy, I got lash extensions today for my wedding in 5 days. The tech wad so nice and said to come back if any of the extensions popped off. They are individually set which Ive not had before. Should last 2-3 weeks Ill let you know if I needed them to be fixed before the 2 week mark.

Jo
Review №66

The service was great! I have only been twice and I have had a great time and experience. They are very quick and my eyebrows look great!

Al
Review №67

Great Service always provides excellent care and good pricing

Ra
Review №68

Always come out looking amazing! They are super receptive to my opinion —and I’m very picky! LolI live 72 miles away and have been coming every 2-3 weeks for over a year! They have always done a wonderful job and we’re very professional! Definitely recommended! 🥰

no
Review №69

I love bra spa, I wouldn’t go anywhere else for my facial needs. I’ve been going there for a few years now, they’ve always been friendly and very professional. I recommend them to all of my friends. Definitely 5 star in my book!

it
Review №70

Wonderful work EVERYTIME! Never disappoints me :)

Am
Review №71

Best place to get your brows done. Less painful than waxing and lasts much longer! I come only here every month to 2 months to get my brows threaded and tinted. I am always very satisfied with their work! Thank you ladies for enhancing my look :)

Fa
Review №72

My first experience here was awesome! Ms.Romana was extremely nice & helpful! She gave me the bet customer service and she was gentle. When she threaded my brows they didn’t hurt as much as it did when I went to a different location by Sprint outside of the mall. I recommend them and they’re so professional and caring!

Ma
Review №73

Super nice and super fast. All the women are super nice. Been coming here for years and is definitely a trustworthy place with great results!

Ka
Review №74

Always an amazing experience! My eyebrows always end up looking perfect. I’ve been coming to them for about 3 years now and I wouldn’t go anywhere else. I recommend it to all of my coworkers. They are wonderful!

Ni
Review №75

Wonderful service. Nice ladies

Ka
Review №76

Great service very good with lashes

Ta
Review №77

Love, love, love this place. I was having some eyebrow issues and no one seemed to know how to correct it. I went here and the manager seemed very knowledgable so I felt comfortable letting her thread my eyebrows. She did an AWESOME job!! And she showed me this eyebrow powder for some of the lighter spots and it was amazing!!! I love it!! Great job Brow Spa!!!

li
Review №78

I am a frequent customer for the past 3 years. My last visit was the absolute worst, the lady was rushing too much and under my eyebrow red. She was rushing because she was putting eyelashes extensions on someone else. They should start doing appointments for eyelash extensions since they do take a while so they don’t rush and hurt their customers like they did to me.

Ma
Review №79

My favorite place. moving outside the mall to 10 lincoln highway by sketchers i’m gonna follow them they are # 1 threading place in the area!!

Au
Review №80

We have been coming here for a year now and this is by far the best place in the area. I have always been very happy

Br
Review №81

They do a wonderful job! I have been going here for about a year now and I have never been disappointed! I live over 45 minutes away and it is worth the drive! Love coming here!

Ch
Review №82

I’ve been coming here since high school and now that I’m out of my parents home lol and in the Army whenever I come back home to visit I be sure to come here! Very friendly, fast-paced, and clean!

Yo
Review №83

I was always scared to get my eyebrows threaded because I thought it would hurt this was the first place I came to try it and I absolutely love it I no longer wax, every time I need my eyebrows done this is the only place I trust! I also love getting their lash extensions they last me about 2-3 weeks. prices are reasonable and staff is friendly! I highly recommend Brow Spa in Fairview Heights!

ka
Review №84

I have tried several places to do my eyebrows, but this is the best place BY FAR. Everyone that works here is so kind and gives their best to each client. I get my eyebrows done every two-three weeks or so by this place now, and refuse to go anywhere else. I highly recommend this bra spa to everybody. I have never walked out disappointed! 😁

Ri
Review №85

The atmosphere is very humble and the customer service is great. Ill recommend this place to all my family and friends. Ill be back for sure.

co
Review №86

Best place I’ve been too! They know what they are doing! I come here every-time from Nashville TN when I Visit! Recommend for sure!

Ad
Review №87

I have been coming to brow spa for the last six years and have never had any complaints. The employees are all very friendly and do an amazing job. If youre looking for a quick place to get your brows done for a reasonable price, I would definitely recommend you check out brow spa in Fairview Heights!

My
Review №88

Very professional I’ve been going here for awhile now. GREAT SERVICE!

Br
Review №89

Love this place and the ladies in it they are amazing only place I will let touch my brows. Have never had a complaint dont think I ever will. I can go to any one of these ladies and come out very pleased.

Br
Review №90

First time here and they did an amazing job! I would definitely recommend them! I got my eyebrows tinted and they look amazing!

Ti
Review №91

Brow Spa quickly became my go to spot. Price for threading the brows is decent, and theyre always done perfectly. I will not go anywhere else to get my brows done.

Al
Review №92

This is the place to go to get your eyebrows threaded. They are so professional, friendly and as fast as one can be. I would recommend anyone to come here. And they do so much more than facials. Dont be fooled by competors, that arent professionals.

Sh
Review №93

I have love coming here. Friendly staff and great service! Excellent service each time and I have been coming here for over a year. Would highly recommend.

Je
Review №94

I love the brow spa! I drive an hour just to come here and get my eye brows threaded because they are amazing! Very friendly!

Sa
Review №95

Ive been coming here for over a year. I absolutely love it. They listen to what I want. Im always in and out.

Jo
Review №96

I was just wondering how much thread cost for eyebrows and the place looks clean💗💗💗

La
Review №97

They were so nice and they did an amazing job. Perfect shape and color. Highly recommend.

Sa
Review №98

Very satisfied with a warm sense of welcoming. My mother absolutely Enjoyed herself

Ra
Review №99

I won’t go anywhere else to get my eye brows done. I always trust the lady’s here, and they do such a great job!! 10/10 would recommend

Br
Review №100

Ive been coming to this brow spa for the past 4 years and each time has been a great experience! The people are so sweet and welcoming I will never go anywhere else!

Information
36 Photos
100 Comments
4.8 Rating
  • Address:MOVED ONE BLOCK AWAY FROM THE MALL @, 10 Lincoln Hwy #102A, Fairview Heights, IL 62208, United States
  • Site:http://browspa.com/
  • Phone:+1 618-624-0355
Categories
  • Beauty salon
  • Day spa
  • Eyebrow bar
  • Medical spa
  • Permanent make-up clinic
  • Plastic surgery clinic
  • Training school
  • Waxing hair removal service
Working hours
  • Monday:10am–7:30pm
  • Tuesday:10am–7:30pm
  • Wednesday:10am–7:30pm
  • Thursday:10am–6pm
  • Friday:10am–7:30pm
  • Saturday:10am–7:30pm
  • Sunday:10am–7:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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