I have been going there for over eight years. Staffs are welcoming and friendly. Office is clean and well equipped. Many choices of glasses to choose and their Staffs are knowledgeable and helpful.

I had positive experiences with Dr. Budner but their incessant billing reminders despite calling and verifying that I dont owe them anything is irritating.I keep getting repeated mails and PayPal reminders asking me to pay different amounts for a service we took more than a year ago. Called them a few times and they confirmed I dont owe anything and still the mails keep coming in.

I was at Dr. Budner office last Saturday almost at the closing hours. They asked me to come back for an eye exam test. I was told that I have a mild correction needed and asked to get a pair or two eye glasses. I can see well, read and can drive very well without glasses. I have never used a eye-ware (except for sun-glass) and I am 59 years old. I was forced (gently) to sit with their guy who sells glasses. My wife and I hesitatingly sat down with him and he started giving me options ranging from $1500 to $700. I was not sure I will need to spend all this money for a problem, which I dont think I have. But I ended up signing for a pair of glass for about $750. The office was closed by then. He ran my credit card and we left. Almost within 15 minutes from the car we called the office and left a voice message (office was closed) to place a hold on the order and that we will need to consult Dr. Budner before going forward. When I called back the office Monday was told that the order has gone and that they cannot change it. The lady was rude on top of that saying you signed that paper, dont you remember and that we are not good customer sort of manner on the phone. This office is just about selling eyeglasses whether you need it or not. I am going to go after them, including to small claims court for refund of my money. I did not need a eye-ware and they pushed me to get one. This is totally unprofessional of this office. I suggest you should consider trying other optometrists before going to this office.Edited: July 11, 2019My problem remains unresolved. I still have a pair of eye glasses I have no use for and was told and sold I need it. I am ready to prove my glasses are useless for me and was sold by this office.

First and foremost, I totally agree with Ms. Whites review. If you are a new patient and looking for an eye exam for contact lenses, I highly recommend going elsewhere. The documents given before the appointment are very wordy, detailed, and in small font. If you have relatively healthy eyes and need an updated prescription for contact lenses, do not provide your health insurance to this office as my health insurance received a bill. During the visit, you are charged a fee, ranging from $165-195, which is separate from the eye exam. To be fair, both fees (but no dollar amount!!!) are disclosed in the paperwork SO read carefully before signing the documents. In the end, this office receives money from your health insurance, vision insurance, and your own pocket. How does a simple eye exam cost over $800? You have been warned!

While technically proficient, their billing practices, disgruntled employees, and poor bedside manner leave something to be desired. I receive solicitation from them via mail and email a couple times a month and a couple times via phone. I was double-charged, because they had to compare an eye with a cut to the other eye and was charged much higher rates than the insurance co-pay. Two different staff members let me know how dissatisfied they were to work there and when I called about the billing issue, they shared the doctor does this all the time and their disagreement with it. The examination of the uninjured eye was literally looking at it with a flashlight and still incurred a higher than the insurance cost to look at it. I have constantly asked for them to stop sending me materials and they do not stop.

I have to share this! I recently was on vacation and lost my luggage, with all my contact lenses and eyeglasses! I was able to reach Dr. Budner on a weekend. He contacted a vision care provider where I was in Bermuda and arranged for me to get replacement contact lenses. So instead of a blurry trip, I was able to see the bright blue seas! Thank you, Dr. Budner!!!

Billing is disorganized. Patient-center care is lost. More like profits first patients an afterthought. Went once never again. Answering negative reviews by blaming patients - instead on cleaning up their internal issues is standard practice here.

Dr. Stupiansky was so helpful with my exam. I never wore glasses before & she made it easy to transition. The optician was great

Our family have been seeing Dr. Budner for years. Dr. Budner is very thorough in all the annual eye exams and discussed in great detail about our vision issues plus risks for potential illness. He adjusted prescriptions until new eye wears finally fitted best for us. This is the kind of vision care I expect from an ophthalmologist.

I had a great time at the office, I was greeted very well. The staff was wonderful. I picked out a great pair of glasses and everything was explained to me clearly. I will highly recommend this office to my family and friends.

Really poor customer service regarding a follow up visit. The scheduler aggressively advise for a 2nd visit when I had no intention of it. Tried calling to cancel the 2nd visit but called within the 24 hour cancelation period because I couldn’t find time to call due to work. When I called the office to try and cancel, the person I talked to seemed fairly new and didn’t know about the cancellations policy so she asked her supervisor. Her supervisor was the scheduler who aggressively advised me to have a follow up visit and I could hear her in the background. She said, “IF HE DOESN’T RESCHEDULE, THEN CHARGE HIM THE $50 MISSED APPOINTMENT FEE.”Anyhow, they basically forced me to reschedule my appointment. I couldn’t go on the rescheduled date either but I didn’t even bother calling because I felt threatened when I tried cancel the first time.Honestly, I would have probably gone back for regular check ups, but after that call when I wanted to cancel, and I can hear that grumpy tone and attitude in the background, would anyone want to come back? Customer service goes a long way and plus, $55 for a missed appointment? That’s absurd.