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Bellevue Healthcare Snohomish County
2031 Broadway, Everett, WA 98201, United States
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Pa
Review №1

Came in and worked with Shannon. Got some rental equipment for my wifes recovery. Amazing service. Will definitely be back.

DU
Review №2

THIS PLACE IS THE WORSE PLACE EVERI TURNED IN PAPERS FOR SUPPLIES NOW THE LOST IT OR THREW IT AWAY THE STAFF IS NOT VERY HELPFUL AND OR DINT HAVE A CLUE WHAT THEY ARE DOINGBOTTIM LINE THIS PLACE IS THE PITTS AND I AM NOT USING THE WORDS I REALLY WANT TO USE !!!!! DO NOT RECOMMEND YOU GIVE THEM YOUR BUSINESS!!! PERIOD

Me
Review №3

Chris did a awesome job . Chris was friendly and kind to the elderly and very knowledgeable about the bed. The thing that stood out about him is that he was very prepared,hardworking good attitude and it went very well with his well groomed appearance . He moved quickly but took his time and the bed was set up in minutes. Thank employee of VISITING ANGELS CARE .

Me
Review №4

Josh on the phone and Chris with the delivery were both fantastic. Thank you very much for great service, especially on a weekend!

Ka
Review №5

Chris did an excellent job installing the hospital bed for my mother. He explained everything about the bed and made sure we understood how it works before he left.

Sa
Review №6

Chris was very helpful with setting up all the equipment and explaining how allot it works. There is a 24/7 number if i have questions or concerns. My family has used Bellevue Healthcare several times and we are never disappointed with the level of service.

Ly
Review №7

Chis was on time, fast yet respectful of my walls. He also helped me make a purchase of the bed side table. Stacy made it happen with no fuss.

Li
Review №8

I needed a portable patient lift for my husband, ASAP. The staff at the Everett office were able to accommodate us quickly and very professionally.Chris delivered the equipment to our home “special delivery”, as promised, that evening. Chris took the time toInstruct us on how to use and maintainthe equipment and battery. He is very knowledgeable and was very professional. Bellvue healthcare hashelped us out multiple times thesepast few years. It is very comfortingto know I can always rely on themto deliver whatever medical equipmentI need. A big thank you to everyone.

Be
Review №9

I had a wheelchair cushion that was leaking air and I took it in to see if they could fix it because these cost over $400. They took it to the back and found the leak patched it up and didnt even charge me. Thank you so much. Great customer service

Su
Review №10

Chris delivered us a new/replacement oxygen concentrator.The alarm on the previous machine would go on( high pitched sound and red light)The customer Mary Coupe called about6:30 this evening and @8:00 Chris was here....He showed us where the levels should be set, how to clean the filter and was very polite and professional.

La
Review №11

Gentlemen was very polite and informative. But he pulled in on the lawn and left leaving tracks. Ruined the area. Instead of asking to move a car do he can get in better he decided to ruin the yard.They apologize and ask if they can help us with anything. Yes you can, fix the drive where your employee ruined. Kinda simple fix, if you really mean what you say.

Ro
Review №12

Chris delivered front wheel walker and bedside table. Was professional and courteous... And cute!!

Ka
Review №13

Chris and Michael were professional, on time and did an excellent job with our chair delivery and installation. Well done.

Ed
Review №14

Chris, was so helpful and very polite. Fast and efficient. 5 star and plus for him⭐️⭐️⭐️⭐️⭐️☄️

Be
Review №15

Chris came into Terrace Hope AFH, let me tell you. This guy was fast and friendly. I can tell just by other people reviews, this guy is for amazin

Ro
Review №16

Very fast and knowledgeable in his craft. BHC is lucky to have Chris. Very bright woker

Ba
Review №17

Thank you very much to driver, Chris A., for being so professional with my 94 year old Mom. Chris was very helpful in setting up her oxygen and did so in a safe, clean manner during our pandemic. Thanks again, Chris!

Ma
Review №18

Chris and Jordan were great. Went the extra mile

Ch
Review №19

We have used Bellevue Healthcare Everett on several occasions over the last several years. Brent and his staff go above and beyond to make sure your questions are answered, you have everything you need and the customer service is outstanding!

Jo
Review №20

Chris delivered a transport wheelchair and did an excellent job explaining how it works.

Pr
Review №21

Chris was our delivery guy fron hospice, and was very kind and informant. Hevy happy with the service.

Ha
Review №22

Huge thank you to George in finding the perfect lift chair for a family member who was coming home after having a stroke during Covid19. It was so difficult to shop for chairs in person and by relying on George’s expertise and knowledge on the phone he helped me find the perfect chair. From time of order to delivery and installation at the house was a week. The personal service was greatly appreciated vs. ordering a chair online and having the box left on the porch. Highly recommend George and the team in Everett!

ch
Review №23

Chris was very helpful and explained everything well.

La
Review №24

Ordered a toilet seat booster over the phone for standard seat. I sent my husband to pick it up since I can’t walk. They had the items I ordered at the front desk but replaced the standard size with elongated without informing him. He signed a form stating non refundable not knowing the wrong size was given to us.I left msg on voice mail stating they made a mistake and should exchange without paying twice. Will update stars if resolved.UPDATE: After much discussion this company finally replaced my booster seat with the one I originally ordered.

Di
Review №25

My mother bought a cane August 12. We returned and received a receipt saying they would refund our money but they only write checks on the 20th of every month. My 87 year old mother has called 2x this month and was told they Wilson into it. Finally went in with her today at 1:30 and spoke to the manager Brent. He was going to get back to us today. They are now closed and we didn’t get any call. We will be escalating this so she can get her money back as was promised.

Di
Review №26

Got all my medical supplies here over the last 5 years. Ive had both hips and a knee replacement. Recently, I got a travel wheelchair, CPM mobility machine, and hot cold therapy machine. Everyone has been friendly and helpful. Their customer service is the best!

Em
Review №27

Trying to get a hold of this place by phone is a nightmare

Mo
Review №28

They helped us immediately with the oxygen consentrator answered all my questions and wanted to know if there was any thing else we needed explained the pricing was fair very pleased with there service

Mi
Review №29

Over the last two years, we bought our electric medical bed, hoyer lift, shower chair, standing frame, tilt in space wheelchair, and many smaller items here. George has helped us with our purchases and him, Duncan, and Kenny have all been to our home to help us with setting things up or resolving concerns.When our standing frame broke, they replaced parts and then it broke again. We had to wait a long time to get it replaced due to the manufacturer but we were taken care of. When our medical bed broke, it was out of warranty but Kenny was out the next day with new parts to fix it.We are very grateful for all of the employees who have been there for us. Everyone we have encountered has been friendly, knowledgeable, and caring. Recommended.

Mi
Review №30

Anytime we need a medical item we call or go to Bellevue Medical in Everett. They give me the best pricing, excellent pricing, but most important thing is the customer service. You can’t get that at Amazon.

Ry
Review №31

Sure wish I could give zero stars. Terrible about returning calls to customers or upholding promises. Took a year and a half for them to suddenly start offering replacement masks for my CPAP, which should be replaced every month, and every time I asked about it they insisted it would be taken care of. A year after my last contact with them, started getting automated phone calls offering the masks. Spoke with a person to get them to stop calling me ( have been using another company that actually cares about their customers) and just got another automated call a month later. This company simply does not know how to follow through on promises.

W
Review №32

We rented a wheelchair for a few days from out of town. Super affordable, threw in a cushion for free and were very kind to us. Cannot speak highly enough of them!

Al
Review №33

They repaired moms chair for free and were super friendly and nice Great experience would definitely recommend

zo
Review №34

I bought a generic knee brace on Nov 19th from a very unhelpful gentleman. My questions went unanswered and he seemed incredibly uninterested in helping me find a good fit (which may be bc this is not his forte, but he did not express that at the time). He did give me a referral but it was to a place that needed a script-& I told him I didnt have one, so he knew this-& only provides custom orthotics and prosthetics. My spouse has been incredibly sick for the past eight weeks and acutely ill the past two weeks), and Dec 5th was the first opportunity I had to get away and return the item. Their return policy is ten days, which I obviously surpassed, and the gentleman I spoke with, while sympathetic, would not return the item. Now, I understand that it is not their policy to return items one week after the return period, but he explained that he would have made an exception if it was a smaller timeframe, meaning that it was an option at his discretion. He does not know me, so of course he cant verify my story, but if it is discretionary, then based on his opinion of the situation why would he not return the item ($44) contingent upon the information I provided? He could have. Would he have returned it if it was only three, four or five days? This is a medical supply company. Surely they could (since they obviously do in other cases) make this happen? Just disappointed in the overall experience unfortunately. The second gentleman did, however, provide me with a referral to another supply place that could help me, which was great as they were able to provide me with what I needed-so thats a plus.

Do
Review №35

BH is the wheelchair provider for Providence Physiatry in Everett. The Physiatrist prescribed a wheelchair for my mom a month and a half ago, and no wheelchair. There seems to be an inability to communicate in a timely manner with Providence, with, I believe, blame shared between the two offices. Therefore, we cancelled the order.

jo
Review №36

I got rejected by their sales rep.for trying to replace my old manual wheelchair! Their reason is, profit margins from Medicare are not high enough to sell them. So much for friendly hometown service!

Ba
Review №37

Outstanding service, knowledgeable, assistance and affordable! Thank you!

We
Review №38

The service was not good got a prescription from my doctor for a walker the person who helped me called my case manager for the approval last friday spoke to him today and he said that he was waiting for call back he never called her back again he called one time and sat in this for foir days I will be going somewhere else to get my walker the service there is bad

Ke
Review №39

Very rude and impatient. Have no respect for customers nor military personnel.

na
Review №40

I sat on small toilet

Information
22 Photos
40 Comments
3.3 Rating
  • Address:2031 Broadway, Everett, WA 98201, United States
  • Site:https://bellevuehealthcare.com/
  • Phone:+1 425-258-6700
Categories
  • Medical equipment supplier
  • Medical supply store
  • Mobility equipment supplier
  • Oxygen equipment supplier
  • Wheelchair rental service
  • Wheelchair repair service
  • Wheelchair store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
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