I had an awful experience. I was scheduled to have my sleep study done today, I showed up for my appointment on time, checked in and sat in the waiting room for 30 minutes. After they took back three or four patients, they came back out and told me and another Gentlemen that they couldn’t take us back because they didn’t have enough staff. It’s mostly frustrating that they didn’t call us in advance to tell us this, and instead I wasted my time Preparing for the appointment, driving to, And waiting for the appointment. I do not like when people waste my time, because I do not waste others time. Now I have to Call and reschedule my appointment. Which entails taking more time off work, And wasting another perfectly good evening. I would recommend that you take your business Elsewhere if possible.

Posting for balance. Had a good experience here. My sleep tech, Angel, was very nice and accommodating, she even came in to ask if there was anything she could do after I was still awake a few hrs into the study. Cable tv, wi-fi, Sleep Number beds, though the mattresses themselves arent all that nice. Wake-up is early, but its not a hotel, after all.

I was supposed to have a sleep study here but will not be due to ableist discrimination and failure to uphold their own covid policies.I made a request for a disability accommodation to allow me to actually successfully complete the sleep study. I was told it was against the rules due to covid, which is understandable. I informed them though that I would likely be unable to complete the study without the accommodation, and asked if there was anything that could be done that respected my needs and all of our health. They asked to call me back.They called me back and said the supervisor had said it was “like candy at the movie theater” and that people broke the rule all the time and got away with it. That they wouldn’t grant my request but that if I broke the rule I would likely get away with it.This is ableism. Rather than accommodate me officially, this office hoped to shift liability and responsibility on to my shoulders. In this they also revealed they do not particularly care or invest effort in enforcement of rules they insist are necessary due to COVID. They are in effect willing to allow people who do not need an accommodation to potentially increase chances of covid transmission, but not accommodate a disabled patient.This is shameful and important information both to patients seeking care right now without accommodation (they are willing to risk your health and are not following their own covid policies) and to those who need accommodations (they may not accommodate you).