My ER trip went smoothly. I was seen right away.All the ER staff were professional and caring. I am happy I went to Swedish. I left much better off than when I arrived. Thanks Swedish!

You’re better off just going ahead and running the gambit on death rather than going into the ER here, at the rates they were charging I’d seriously just stitch myself if I needed sutures. The doctor and nurses were great, but by my best guess the doctor was billing out at $15,000 an hour for his time and the hospital charged around $5000 in addition for a small cup of antacid and an ecg. Financial help will give you the runaround like you wouldn’t believe as well. Seems kinda like a rook, though not sure which hospital isn’t set up to take you for all you’re worth anymore.

Completely disappointed and angry! After visiting the ER, I received a called stating there had been a mixup with my culture. If I was interested in knowing my results to come back and have done again. After all the uncomfortable that it was, I would have to go through it again. Due to their mistake!!! Best way to make more money!!!

My daughter went in for a covid last night and they told me they would her results within a couple hours. We went home and the next day around 1 I decided to look up her results since I never got a call. I was told I could find it on MyChart and I didn’t find them on there so I decided to give them a call. I called and someone answered and in the middle of me talking they go “one moment” and transfer me to someone’s else. After being on hold, someone else answered and asks what I need. I was then told they are not allowed to give results over the phone and that I needed to contact medical records. I get transferred to medical records and they try telling me I need to sign a release form and mail it to them. I JUST NEEDED COVID RESULTS I SHOULD HAVE GOTTEN HOURS AGO. I hang up and decided to call my daughters primary care provider which is through providence ( a completely different organization) and see if they were able to help me. Within 5 minutes they were able to get her results up on my chart and she was super empathetic and helpful. I understand right now is a very difficult time for healthcare workers and I’d hate to sound like a “Karen” but seriously Swedish, DO BETTER.

Went in for covid test and chest exrays as I was having issues breathing. I was told by a doctor that works for kaiser that they should do chest exray and give appropriate treatment based off of the exray. I was tested for covid which was positive then I was sent home and told they were not a real hospital and I could be out of quarantine on the 8th of September. I was never exrayed or check out properly. They didnt even listen to my chest with a stethoscope. My friend that is a real doctor said he was appalled and sorry at the lack of care that I received and told me at kaiser they dont treat there patients like they do at sweedish. I will never go back and I will not pay whatever bill they send me. They need a 0 star review

Worst staff ever! I am 16 years old called in because I got a second degree burn just to ask for the wait time since I have work at 6am! When she rudely told me she can’t give that out I said “okay I think I’ll just come in a different day” literally crying balling my eyes out. All I hear her say to her coworker is “Okay just hang up” they don’t care about you nor anyone else. Rudest staff ever. If you want to be scolded at for being in pain come to this hospital.

I really really shocked to see that there are many negative reviews. this is a review for Swedish mill creek primary care labs and imaging.I am specifically happy that I chooses Swedish and I would recommend Dr. Safai for the primary care provider. She is so kind. I can talk with her in Farsi and she ordered me labs for my routine checkups. She ordered me a specialist for my left knee pain along with physical therapy and other testings. I did an X-ray in august 15 and mri on august 29. The technician is so friendly.I would recommend their facility. In my end, I payed Cheaper because the provider is in network and my insurance covered this facility. I did not have to pay a lot.

The couple of time I have drop off my wife for emergency of different kinds they wouldnt allow me to stay or wait or anything. First time I understood because of covid19 but there was a couple in there and they told me they couldnt have anyone waiting because of covid19 and there was a couple waiting in the lobby. Second time I dropped her off to get checked, came back to bring her clothes and they didnt let me go in and the receptionist just grab the bag and brought it to her. This place has bad customer service.

Things they did very good: I was seen quickly and was xrayed quickly for sinus pain.Things they did badly: Did not treat pain, prescribed antibiotics (which im already on) and suggested the pain is caused by chronic siniusitis (for 16 months?) I didnt know sinusitis lasted that long.They DID NOT CARE ONE IOTA about the pain im in.

If youre having a life threatening emergency go elsewhere! I guess breathing isnt very important because they prioritize stitches over an asthma attack. You wont see the doctor for an hour and if you have a second attack it will take 20+ minutes for a single breathing treatment! Its like breathing through a bendy straw for 20 min. Dont count on seeing the nurse and when she came back in for the first time after 3 pages for the second attack (20 min after the first page) the first thing she said was ok, we need to take it down a notch in here.

The doctors nurses. Are great iv never been treated so good and kind they didnt treat you bad because of my addiction they were awesome kind made me feel like a human thank you

I went in about 5 weeks ago not knowing my condition was actually fatal. I was seen within 10-20 minutes after checking in. Then the nurse that took me in, tended to me throughout my stay and was so nice to me. They started running so many different tests back to back for about 2 hours in total for all the symptoms in gave. I was very pleased with the wait time because they did everything in a quick timely manner. Glad I went in because they were able to determine what was wrong and I ended having to be admitted back in to the hospital after being discharged for a week after having my baby. I would definitely recommend their care. Great staff from the nurses, to the technicians, and doctors.

Unprofessional staff. 2 nurses came in to get a blood draw from me. Talking about not knowing how to use a new type of syringe 💉female nurse was at home sick the day she was supposed to attend a class. 2nd nurse stated that he was on vacation. They never received info regarding the new syringe. I told them to get get someone else. I was already a hard person to get blood from without having incompetent nurses that were talking about their lack of training like I wasnt there.

The front staff is EXTREMELY RUDE!!! The doctor however was very nice, informative and helpful.

They charged me $3700 for an IV drip. Insurance covered $500. Absolutely unacceptable.

Took my boyfriend here last night for severe abdominal pain and after finding that his white blood cell count was up, which is a sign of infection, they concluded that he was just constipated and sent him home. We are now at another hospital not even 5 hours later because he is now vomiting and his “constipation pain” won’t even allow him to stand up straight. Also at the hospital we are at now the nurse stated that the mill creek Swedish campus is terrible. Wouldn’t recommend if you actually have an emergency and want an accurate diagnosis from doctors that will do any and all testing to figure out the problem. Didn’t even offer him a blanket while he was lying in the bed or put him in a gown. Will not be back.

You need to wait like a month to get appt for this place and they have you on hold for like a hour to just talk to someone who would just transfer you without listening. Going providence instead of this place.

Very sad this place used to take care of you; not so much anymore. I came into emergency during night shift and the nurse tried shunning me for going in public? I called before my arrival and let staff know my circumstances being it is covid right now. How am I to seek medical help without going out into public?! Either way the staff doesn’t listen to you and brushes you off. Tells you to drink water and take Tylenol then sends you on your way. I wasted my time, gas and insurance.

Great Hospital, Emergency services only thought. Very fast services no wait, friendly staff great doctors and in very convenient location.

The service Received here is a joke. The staff is rude not only in person but via phone, they hang up on u be warned. Id rather die than get health care here.

Staff are highly unprofessional and extremely rude.

Worst customer service and front desk doesn’t know how to deal with patients with emergency.

My uncle needed to get stitches and they did not clean the wound beforehand and it got infected and then when we came with him to get them removed they proceeded to give us misinformation so we had to go back and forth between the waiting room and the patient area a few times. I do not recommend going here at all for anything you need

This is a review is directly in response to the non care I received from Bethany Smith. I am appalled at the response I received from someone who is supposed to be a care provider, she is dismissive and did not actually look into any of the issues I had, she pushed me off for long standing bone issues to a physical therapist rather than scanning my back to see if I had additional damage. As well as sinus issues that have been ongoing for over 6 months which are documented and even prior ER visit due to sever congestion.

Absolutely abhorrent service and patient care. They literally could not care less or show it more.

Horrible place very rude nurse. I checked in at the front desk. She asked if I have had a fever at all. I replied yes . And told her I have had a fever for 4 days. She said ok take a seat. Few minutes later the nurse called me in. We went into a room and he asked if I had a fever I replied yes and told him I let them know this at the front desk. He rushed out in a panic and came back with full face mask gloves and protection.Then he tells me in a very rude way that I am putting his life in danger because of covid . I told him that he was very rude and I won’t take that kind of tone from him. I also told him that you need to discuss this with the front desk that I did mention that I had a fever . That is all of the staffs fault. I went in for help and felt completely attacked. This is BS. I had a UTI and needed help. I received fluids and the Dr. saw me. He was nice, prescribed me some antibiotics. After my treatment was done for dehydration I asked to be released. They wanted to do more tests. I said no release me now I am leaving.Then I get a bill for 3000.00 fir some blood tests and a bag of fluids. Screw you guys

Literally walked out within the first 10 minutes after being admitted. Awful place to be a patient at! Horrible staff especially at night save your money and your life and go to a UW medical hospital!!!

This is one of the worst hospitals, my friend went in and she felt like she was suffocating, she had a fever and headache. When the doctor came to see her he already had discharge papers in his hand. He was rude to her and didnt even diagnose her. She found out a week later she had pneumonia.She has gone in before for a migraine she had for 2 days, they were rude to her then also. If you want good care dont go to this hospital.

Very rude awful staff. More stress than it’s worth. These people don’t like doing what they’re doing and really show it. They do not like patients.

The most slow emergency I ever saw! I got in with chest pain, they took me in, put some sticky thingies on, made ECG, mesured my blood pressure and went away. For a half an hour I was alone. Then doc came in, listened my lungs and said I will be ok, but will make x-ray just in case, went away, for the next half an hour I was alone again with my pain comes and goes. After x-rays I was discharged. Claim to the insurance was almost $4k, 3k for the emergency services, which I even dont remember, probably that blood pressure and lungs listening.I will never choose this clinic again!

Would not recommend Swedish mill creek, the nurses showed no compassion and I went there for severe dehydration. They were more concerned with keeping themselves (clean and sanitary) than helping me. Wanted me to wear a mask while throwing up because I was dizzy! The doctor was the only one that wanted to help me. NOT a good experience!

Went in with a laceration and they got it fixed quickly.Travis and Dr. England were both very good and friendly to deal with.

From Nicole at reception / registry desk to Grace the lovely R.N. & Scott the Physicians Assistant the entire experience was efficient, painless & excellent. Im here visiting from Ca / possibly staying in WA and this was a great impression for this truly beautiful part of one of my favorite states.🌟🌟🌟🌟🌟

Really great experience. I went in for a bowel obstruction - extremely painful. I waited in the waiting room maybe 15-20 minutes, got right to a room, and was able to see a doctor within maybe 30 minutes of entering the overall building. The nurse and doctor were both above board and were able to fix my issue temporarily. Just note - this is an ER and not a surgery center. If you need surgery, go to the big hospital, not the primary care ER in Mill Creek. For non-surgery things, Id recommend them again for sure. Thank you for your help, S-MC!

I just went to this hospital. I went in with a broken ankle, and five hours later I left with a walking cast and an ankle that was not worked on because they referred me to a specialist. No medication for pain despite clear x-rays showing a break. Swedish has a written policy of no prescribed opiates of any kind. So now I lay in bed in pain and wait for the Specialist office to open in two days.The employees were friendly, but often forgot what they were doing.I regretfully CANNOT recommend this hospital.If I could do it over i would go to Providence in North Everett.

This was the BEST emergency room I have ever been to. My wife and I arrived just after 12:30 pm and within a matter of moments before I even finished signing in there was a nurse waiting to take me back. The care and prompt service was exceptional. Each step was clearly explained in terms we could understand. As soon as the staff knew I needed a CT scan I was on my way to have it done. I would highly recommend this facility. I have several health issues that send me to the emergency room on a regular basis, this is the top of the line emergency facility. It may not be a level 1 trauma unit but it is exceptional for all other emergency needs. Will make it a priority to return with any emergency needs for my family. Thanks for the great care.

I am honestly blown away by the fact that this location is still in service. The employees do not care about your condition and they go the extra mile to MAKE IT KNOWN. From the moment they “greet” you, to the moment they “care” for you, these people show such a lack of respect and concern for their patients. I am extremely dissatisfied not only with their service, also with their attitudes and ethic. Doctors are supposed to be people who like doing what they’re doing.. Doctors are supposed to be people who enjoy helping other people, who actually show some sort of interest towards that or at least the slightest bit of interest towards a patients issues and/or concerns. Theoretically, doctors would want patients to get better. Definitely does not fit the companies image that they try to represent, and they definitely do not hold up to good standards in the healthcare industry. I only leave them one star since it’s required in order to leave a review.

I have never, ever gone to a hospital with such horrible people working there. No one gives a damn about you or your well being. Everyone is just going through the motions. I have been and seen others be outright belittled to their faces by the staff. A friend of mine was straight up reduced to tears and do you know how the doctor reacted? Why are you crying? Thats right. Zero compassion. I have filed complaints with Swedish corporate, the Washington state department of health services, and am looking into who else I can alert to this monstrous treatment of the vulnerable people who were forced to go to the hospital for whatever reason. These people are scum.

Fever for my daughter was improperly diagnosed. 105 at our house. 98 when we arrived. After this we were not a priority. Doctor came in after 30 minutes and checked her temperature and it was 105!!! He was shocked. The nurse who miss diagnosed was not thorough. Wont go back as I feel they are not professional. Plus I how have a 2000.00 bill and the experience wasnt worth 5 dollars. Shame on this establishment, as these emergencies need to be better practiced.

Its a confusingly big facility , clean, info/directions clearly posted about this place. My mom recently passed away on one of their campuss. Nursing staff WAY easy to speak w/ and theyre genuine and approachable and eager to help, explain and share empathy w/patients and their loved ones. Passing away here just seems to be part of the plan

I had to go to this ER last night. The medical staff was great. My dr and nurses were just very caring and I was taken care of. The woman that admitted me was horrible. Really rude!

A really superb staff and facility. From bad cuts to major blockages, they work with it all. Even with patient overflow, we got seen quickly. Of course, they need to triage: bad pain vs a cut..pain gets attention.Very caring staff. Have seen their patience tried by patients. They responded well, on the other hand if I were they?...hmmm, wont go there.Between the three of us, Ive lost count of the number of times we have used their services. Nicely located, newer building, plentiful parking, very nice and clean treatment rooms and easy access to other well equipped diagnostic facilities.

I had a decent experience with my son when he had a head injury requiring stitches the doctor and nurse were phenomenal. However I came back for myselfAbout a week later because i exasperated by my broken foot suffered earlier on in the month. The doctor was extremely uninterested and chose toExamine my ankle instead of checking to see if the fracture had worsened. The X-Ray tech was rudeAnd uncaring, and my nurse was damn near unwilling to help me put on my walking boot which at this point was more an accessory than something useful as I was in so much pain I couldn’t walk. Not to mention she didn’t know how to put it on so I had to explain it to her and she was so violent in doing so she caused me so much to pain I saw stars. She then criticized me for asking for a wheel chair when I had the boot but was clearly unable to walk in it. I would not recommend this facility. I had one good experience but this last visit left me questioning my decision to return.

CONSUMER BEWARE!!! $$$$$ A real money pit! Basically just know that when your insurance says theyll cover the hospital care here its only the hospital itself & not some of the Doctors services that automatically come in and assist are covered. They will run one test after another just to drive up your bill as well, using scare tactics. I found out, after the fact, that some of the service providers, like in the lab Drs, that work in the hospital are not covered by (Aetna) my usually really good insurance even though the hospital itself was covered. 3 out of 4 claims denied because of provider ( / Dr.) is out-of-network. $8500.00+ For 6 hours of care only to be told I probably pulled some muscles. And if something serious would have been wrong this is not an actual hospital for overnight care which means I would have had an ambulance ride to stay overnight somewhere else for something that requires real hospital care. What a rude awakening and wake up call! Oh and as far as the service itself- mediocre when someone was around & not too busy, even though there was hardly anyone there during their slow time. Im giving it 2 stars because the young doctor and nurse were really nice (but not much help) when I did see them the few times I saw them. I suppose I should give the nurse a break because he was telling me he was in the middle of a lawsuit that started out just like what I came in for and that person hit their head on the hospital toilet when they passed out and he was their attending nurse (just 1 of the scare tactics mentioned). Ugh- if I only knew what I know now.

Completely humiliated and demoralized by Stephen W Bretz. I am still trying to recover from the shock of what happened. I will never go back to that hospital again. I was picking up vibes from the nurse who looked uncomfortable around him, she was very nice to me.

Absolute waste of my time I do not trust Swedish for something as simple as checking my temperature. If there was a negative rating I would use it

Awful and very disrespectful admin/ front desk staff. Nurse did not introduce himself and was not at all sensitive to my friends needs or pain (nurse John, RN with the glasses). The Dr. as well did not introduce himself (Dr. Stephen Bretz) and inflicted pain upon my friend without warning and didnt seem like he could explain her diagnosis very well..? . Spent a good 5 hours in the exam room with few and far between visits from nurse and Dr. Being in the ER is very unpleasant itself but the treatment received here made us feel like a burden, not like a patient youre supposed to be caring for.

From the front desk help, the nurse, the doctor and the girl that did the x-rays, not one of them smiled or even acted like they wanted to help. Long wait for nothing, we ended up leaving because after 4 hours of waiting on an x-ray, we had to find somewhere else to go. I have never experienced this kind of care from any Doctor, ER or walk in clinics. None of these people should be working in healthcare. I get why they have such a poor rating.

Whether youre seeing primary care, specialists, or the Emergency Department, the level of professionalism and care youll receive at Swedish Mill Creek will leave you feeling confident should you need further care. Though they arent a full hospital and dont have a trauma unit in the ED, they are capable and knowledgeable enough to handle many medical issues. In my experience with this medical facility, they do everything in their power to help you, and if they cant they know where you can go for the next step.

I have Never went to an ER and had to wait an hour to even be seen when I was In the most pain II’ve ever been in. Finally a doctor came in and basically acted like it was no big deal and was gonna give me Tylenol and I’d be fine. He treated me like a pill seeker and did not want to do any tests what so ever. Awful place!

Stay away from ER if you dont want you or your loved one in pain for hours without any care. They follow attend the patient in order of check-in, not by priority. If you are in cause of severe pain. Be ready to be in pain for hours before they attend you.Brought my 4yr old son with severe stomach pain and crying.waited an hour for them to call us.inside emergency we waited another 1hr to get attention.all this time my son was in pain.and you know what they did.They came and slide closed the door of our room! how rude!But im not happy with the wait, lack of compassion, and kinda cold treatment that we got from the staff there.We are in EMERGENCY CARE goddamnit!

DO NOT GO HERE UNLESS YOUR ARE DYING (AND MAYBE NOT EVEN THEN FOR ALL i KNOW)I made the mistake of going here in the wee hours of the morning due to a racing heart. I have diabetes and my Grandmother died of heart complications from diabetes, and my heart rate was elevated even when I tried to sleep at night, so I just wanted to make sure I was not having a heart attach or something. i did a quick search, and found The Mill Creek Swedish clinic was open and near me .Long story short, I was there for like 20 minutes and it costs about 4500. They barely touched me, and made me feel stupid for even coming in, and yet thought they needed to bilk me for everything I had.I wrote two letters of appeal for a discounted bill, not so much because I couldnt pay it, but because of the injustice of it. Is this what our healthcare system as become? They did one blood test, listened to my heart, hooked me up to an EKG for 2 minutes, and that was it. 4500 dollars and 15 minutes later.....I was out. OMG. After they refused to lower my bill at all, I paid the whole thing...the entire amount on the account, but I just received a letter today....apparently THEY DID NOT QUITE BILK ME ENOUGH! Somehow, 92 dollars was left in there, so instead of writing to me about that....THEY SENT IT TO A CREDIT AGENCY, even though I paid the bulk of the bill in good time....I could have paid 50 a month for months, but I paid it off in one chunk...the whole amount, but that was not good enough.Absolutely horrible. avoid at all costs. Again...if you are dying, and have no choice, I suppose you could come here, I am not sure about their actual medical skills, because they were not used on me, but I paid dearly for trying to make sure there was nothing serious wrong with me.

I was at this ER with 15M baby supper high fever and after we checked in the nurse pulled us in and could not even do the proper signs and left. No one showed up for 45min and went out the room to complain and was told they have other priority and Dr will be there shortly. After another 30min the so called Dr showed up and my baby didn’t want him to touch him. He asked if I gave him any medication and I said yes Tylenol but not helping and he said keep giving that and if it does not help bring him back.. hello, I just did that ..., what a waste of 2 critical hrs (11pm to 1am) it was. As they say, insult to injury, after 10 days $1,980 bill followed me.... stay away from this ER!!!!!!!!

I’m pretty sure the doctors here rode the short bus to school when the were young.I was misdiagnosed even though I told them what the issues were while being completely ignored. Then they wanted to run a bunch of unrelated tests I’m assuming to run up my costs.Just got my bill for checking blood pressure, pulse and lungs with stethoscope. $850In my opinion this hospital is wholly incompetent.

I’ve had mixed visits but over all these guys are the best compared to what it use to be in the past. I won’t go anywhere else

Never have I had such a horrible experience. Treated like dirt and was diagnosed confidently by Dr. Antjony young when exam was even provided. How this place is calling itself a hospital is beyond me. Please do us all a favor and shut down

The ER is fast about getting you back some of the nurses however leave little to be desired. The doctors are great though and will answer any and all questions.

Got in quick. Immediately. Ive been here 2 times. The staff is friendly and prompt. I felt like everyone cared. Very fast service. I will come back (hopefully I dont have to)

This hospital is slow and Im tired of hearing people that work here laugh and talk about race, and how there life is I really dont care. They are understaffed or maybe they all sit at their desk and bs. My daughter came here found out after x-ray she broke her ankle they said give her ibuprofen I took her and was right back because she was in so much pain they ended up giving her Vicodin which they could have done in the beginning. She now needs a neck brace but they wont. We were told by a doctor that he was getting papers ready but ended up helping another patient...dont get it?

1 ⭐ for the lab. This hospital is new and nice inside. Do not go to the lab here. I had the worst experience here - it took over an hour for three lab draws due to lab tech chatting with co-workers - patients and various other things that didnt include her job duties. Ill never go back to this lab.

This place is a joke! the staff is rude, uncaring and condescending. I went there for a huge lump in my left breast that caused massive pain, redness and a fever. After a long wait in agony the doctor finally arrives, she did hand examination of my breast, pointed out the mass (which was the whole reason for me being there) she stated that she couldnt do anything for me there because they didnt have a ultrasound machine to examine the lump. What kind of hospital doesnt have an ultrasound machine?! She told me to go to my primary care doctor to get a referral to be seen somewhere else. I was discharged with no antibiotics, pain meds or anything to regulate my fever. I ended up going to providence where they immediately did an ultrasound, drained what could be drained from the area, gave me antibiotics, medication for the pain and a referral to a breast surgeon. Turns out I had a major infection brewing that could have went into my bloodstream and end up being fatal. Swedish just needs to shut down because they are a waste of time and space, I will NEVER go there again!!!

Terrible and very disrespectful Staffs on the phone and at front desk, medical assistants awful. Recommend should go some where else.They need a basic training for customer services.

About 5 years ago I went to this hospital because I was having heart palpitations. I explained that I had a panic disorder, trying to be honest with them, but told them this did not feel the same. They then asked me thought they should do. I said i did not know, because I was not a doctor. They then gave me a drug test. Well after being treated like I was a drug addict I told them I wanted to leave. They released me and the discharge paper said that I was agitated. I scheduled a doctors appointment with my normal doctor and told her what happened. She could not believe how I was treated. She gave me an ECG and put me on a beta blocker. On 12-8-18 I had a massive heart attack at the age of 42. I was treated at Providence on Colby and they save my life, along with the Everett Fire Department. I am just writing this review to show that not everyone is there for drugs.

This is the third bad experience our family has had with this facility and, frankly, I dont even see why they bothered to build this hospital. The people that work here are consistently rude and obnoxious, with a general uncaring attitude. They thought my son might need a blood transfusion but, because they have NO ability to do this procedure at this hospital, he had to be shipped to Providence. I am gobstopped that a hospital emergency room is unable to provide blood in an emergency. This seems like a pretty standard thing for any emergency room Ive ever been in. Next time...straight to Providence.

Twice we took my mother to emergency room and always was so quick shes done in 50 min in and out.Nice kind staf. We r looking to transfer her now to have here primary doctor in Swedish.

Today I had the WORST experience at this place. I was having SEVERE abdominal pain and pressure to the point that my breathing was restricted. The pain got so bad at one point that I started screaming for help because the pain had changed and something bad had shifted in me. At that point I REALLY couldnt breathe and I started yelling for help because access to a call button wasnt provided to my bedside. I had multiple medical staff walk past me, look at me and continue walking. At one point my mother in law went out and started searching for someone. A guy came in and told me Ill tell your nurse he walked out and I never saw him or my nurse again. I started losing my coloring, labored breathing and STILL nobody would respond. After almost 20 min of begging and yelling for help I was finally provided with pain relief and oxygen. The complete negligence I experienced was/is uncalled for. What if I suffered cardiac arrest or completely stopped breathing altogether? The staff were incredibly RUDE to me as well, non sympathetic to my being in severe pain and labored breathing. Please, if you experience something severe enough to require an ER visit then drive an extra 10 min north and go to Providence Everett. Im done with Swedish. Something bad could have ended up happening to me and I was seriously treated like I was a drug seeking mental basket case who was just randomly yelling for no reason. Completely unacceptable, terrible patient care.

Dont be seen here. The doctor that I liked and was seeing left here and now I think I know why. Saw another doc here for joint pain and I dont think he even came in contact with me once during the exam and has left me in severe pain while referring me to a specialist. Cant wait to get in there so I can be treated by an actual doctor. I understand that a Family Practice phys. will not always be able to diagnose you but they can at least deal with the persons condition to the point that they can. Quack.

I went in Yestersay, because my PCP told me to do so and she believes I was having a reaction beyond normal to antibiotics I am taking, the nurse comes in and asks me questions and as I’m trying to explain she gets irritated with me (the staff are stuck up and rude) accept the ladies at the front desk , they were professionally nice. I was seen by Dr Doiche(or however you spell his name) and he did not do anything but look in my mouth ..: I was shocked after I explained my symptoms when all they did was check my blood pressure, weight and height ... aside from looking in my mouth . They were not busy what so ever ... I was litterly the only patient back there perhaps now I see why . I would strongly advise not going here because it’s a waste of time and money . I am now having to go to a different hospital with symptoms that are now different and worse than what they were ... Lab should have been done ...Thanks for disregarding and neglecting my concerns .

Do not go to this hospital after 6pm! They must do shift bids there. My vitals were taken by a new nurse trainee, and I mean new. He thought the blood pressure cuff was a tourniquet, cut the circulation in my arm off so bad the capillaries in my arm and hand ruptured. My arm was dark purple and was deeply painful. The so-called training nurse paid no attention (had her back to me) when I complained, told me to be patient without even turning around. The trainee was then directed to insert a needle to draw blood. Won’t go into how awful that was, I have the deep bruises to prove it. A phlebotomist finally came in and did the job right. There are some good folks there, I’m sure. The phlebotomist, the doctor to name two. Still have the bruises and the broken capillaries and it’s been several days...

Absolutely awful work ethic on the doctor’s and nurse’s part. They were unfriendly, LAUGHED at me for concerns, and were super judgmental about medical history. I will never, ever go here again. Left feeling humiliated rather than helped.

The ER staff was amazing. They were so nice. Ive never had things move so quickly in the ER! Felt very cared for.

My PCPs office sent me here on a Saturday. They were concerned my sinus infection they were treating me for wasnt clearing up and getting worse. Fantastic staff. 1 ER MD, 2 PAs, 2 nurses 1 radiologist & 1 radiologist tech. They were amazing. Treated me promptly and with the utmost respect. A bit too much medication to kill the pain but I guess I needed it to lay flat for the CAT scan. Antibiotics changed and sent home with my preference a non opioid pain medication for home. Highly recommend.

In and out in 30 min doctor was extremely considerate and helpful

Want to be rushed in & out? Go here. Want to be made feel like your illness or injury is your fault? BAM! Right here for you.Its great to be in & out, terrible to be blamed for something you cant control, made to feel crazy for being emotional, and even better to leave and then have to go to another E.R. hours later because they cant do their job.Seriously unless youre bringing in someone you dont like, dont go here.

The only reason I would give it a 1 star is the front desk ladies were incredibly fast and down to earth. On the other hand the Dr. That saw me wrote a garbage dr. note that basically came across like screw this guy for wasting our time... oh btw... it was a note I needed for the military.... and they dont like fishy doctors notes. And it was very poorly written. (Where these people get their education) So imagine explaining that to the leadership.

Charge nurse at the ER was VERY rude. I called to check on a client of mine who was taken to the emergency room. Whenever a client is transported we send an emergency packet that has consents to release information. She refused to tell me anything until a second set of consents was sent. I appreciate the adherence to HIPAA standards as I also am cognizant of this at work daily, but there is not reason to be rude and dismissive.I always cringe when I hear that a client was transported here instead of Providence.

When i went in there 3 times and they treated me like i was pill seeker. First time was fine the next weekend i couldnot get in to see Dr. Till the l could get in . The 3rd time they did not hardly, doc came in took a look at my chart and decided i wanted meds they were left the room the nurse came in with meds and follow upwith dr.

I have been to every emergency room in Seattle with different people. This is one of the little known best places I have seen.They had the patient in the room immediately even before they got all the info and the nurse had permission to put them on a nebulizer for breathing even before the doctor got in there. Multiple people were in attendance getting info and working together. The PT or respiratory person (not sure which) who was waling patient down the hall with a monitor took a cup in case urine was needed to avoid a second trip down the hall.This particular month I was there 3 times with various people and myself (my first time in ER except for a broken wrist) they are extremely good. But the working relationship they have with each other and the permission staff have to do things ahead blew me away.This is the way an ER should be run. Due to the fact it is not well known it was not over crowded and we were in and out quickly but they have all the equipment needed for treatment.Also have computer access to med records if you are a poly clinic patient and I assume swedish.

We went here last night after my neice who was visiting hurt her arm roller blading. No lines, we waited maybe 5 minutes in the waiting room and even once we had a room everything was done so quickly, we where in and out in under an hour. However I want to thank one nurse, Rene. She was so fantastic and kind to my neice. She really calmed all of us down and even made her giggle. Rene was professional and had the single most amazing bedside manner I have ever witnessed in a hospital setting. You will be lucky to have her on your team should you need to visit here. Thank you, Rene.

Was in this facility this weekend and have never been treated worse by hospital staff. The nurse who checked me in after the paramedics was so cold and could have cared less about my situation and she treated me like a peice of garbage. The doctor however was very nice after he ran a cat-scan and some other tests and found something WAS actually wrong, unlike what the nurse may have assumed. Would not recommend going there unless you have a broken limb protruding out of your body that they can actually see. Very uncaring and disappointing. Zero stars

My boyfriend went there because he has the flu and is diabetic and they denied him because they don’t like his insurance. Are you serious you’re an emergency room?! Get real! Don’t bother coming here they’d rather see you die than them go without money. Providence is much much more accepting and friendly, sad when you have to say that about an emergency room.

Sent my daughter home who could not even stop dry heaving. Not eating at all. Providence is taking care of her now.

I went into the hospital due to a concussion and told them multiple time that there was chemicals that I had in my mouth but it was washed out, that I never drank it. They told me that they needed to draw blood due to the chemicals and I said no beacause I didnt drink anything and that I had a huge phobia of needles. I asked if they could wait for my mom to get there and they had my boyfriend leave the room and had security push him into the lobby while 8 nurses and security held me down on the floor and sat on me and forcably put me on to the bed where they pinned me down from all sides twisted my wrist and had the nurse named Phil put his forearm on my neck using all his weight to choke me while they put a needle into me WITHOUT ANY consent, I tried everything I could to get him off of my neck and in the process accidentally scratched a nurse while I frantically begged them to let me go and stop. I couldnt breathe at all and it was the most terrifying experience of my life making my phobia of needles 10 times worse. They had asked my boyfriend to leave the room so they could assult me. Then after they took my blood they left me in the room alone screaming and crying from my panic attacks so I tried to have my mom or boyfriend come in because I needed someone there for me that I wasnt terrified of and so I asked the desk lady if she could have them come down when she said no they all tackled me again saying I was trying to leave with me screaming that I wasnt trying to leave I just wanted my mom, they then started ripping off my gown and putting their hands on my bare butt and legs ripping off the shoulder part so my breasts were exposed all while the same guy that choked me earlier put me in a head lock and made me gasp for air and almost made me pass out from lack of oxegen when my mom came in and then he let go of my throat but continued to put me on the ground when my mom saw she said what the hell are you guys doing and ripped them off of me but continued to treat me terribly. I will never be returning there and nobody should. I will be filing a lawsuit.

I came in an ambulance, and this was the rudest, least responsive emergency room staff that I have ever encountered. The nurse refused to give me shots in my right arm (Im left-handed) because she already put it as left arm in the computer. I was treated for a huge, very deep cut, and she also refused to give me tylenol because she already checked me out in the computer. So I left with literally no pain medication at all despite 7 shots and 6 stitches, no verbal information on how to care for the wound (just a generic handout), and no information about whether I should return to have the stitches removed or not. She also didnt even tell me that I was checked out, I was just standing in the room waiting to sign papers or something, and she returned a few minutes later and was just like oh, you need to leave. Just absolutely ridiculously lacking in bedside manner as well as any sort of communication or information. Oh, did I mention that they stitched me up, THEN did x-rays, then decided there was still glass in the cut, so they re-opened the stitches to dig around in the cut. Then they werent able to find whatever showed up on the x-rays, so they just stitched me back up and told me to see a podiatrist...

I went into the ER because I was 5weeks pregnant and I started spotting and having cramps...i waited an hour for the ultrasound,sitting in the room crying,scared not knowing whats going on,it took the doctor 45mins to come tell me the horrible news.....i had to wait all that time not knowing what was going on inside me,absolutely the worse ER experience Ive ever had....and Im from vegas!!!you would think they would give a damn about a pregnant woman experiencing a miscarriage

This place is just awful, from the MDs to the Social Workers. I wasnt feeling well mentally and instead taking my life I was told to go to the ER. Yeah OK. I did big mistake. I was told by the MD that I was cleared to go home and he said to me that it wasnt like I was going to jump off a bridge or something. That was very rude. I felt worse when I left the ED then when I came in. What the hell.The social worker was even worse telling me basically I needed to get help some place else and sent me home. Im so glad that there are professionals who really dont give a sh** about anything but making money. Please do yourself a favor and find somewhere else to get taken care of. This place is just awful.. STAY AWAY!!!!!!

A good emergency department. But should have more equipment for things like endoscopy.

I have been to this emergency room multiple times over this past year and I’m shocked by all the bad reviews! Most recently was there this past Saturday with my son who was extremely ill. They had us back in a room before we had even finished checking in - Ran a rapid flu test and did a chest X-ray, gave my son his first dose of antibiotic and we were out of there in about an hour! As a mom, the worst thing is sitting in a busy emergency room waiting room with your sick child- I’ve never had to wait longer than 10 minutes to see a Dr., everyone is always extremely kind and professional. I drive from Everett to Swedish just to avoid going to Providence. Now THAT hospital is a joke. This Swedish isn’t a trauma center, so if you’re having a serious medical issue I would go elsewhere, but for everything else come here!

The staff were caring and listened to what we had to say. They gave my friend the pain control he needed. He has ulcers on his legs that have been worsening in condition for months and after the visit to the ER we learned more about his condition and were given more adequate care than we received at Providence.

Was treated and given medication for nausea and vomiting every 5 minutes.This small hospital seems to have a bad reputation, give it some time. I dont see how most patients hate it here. Have you ever worked healtcare? Its stressful, yet professional.The EMT PEOPLE ALWAYS assume drugs are the cause...

THIS IS THE WORST PLACE DO NOT GO HERE THIS IS THE SECOND TIME THEY HAVE SENT ONE OF MY KIDS HOME SAYING NOTHING IS WRONG AND BOTH KIDS ENDED UP ADMITTED TO ANOTHER HOSPITAL ON DIFFERENT OCCASIONS. MY SON WAS TOLD HE HAD KIDNEY STONES WENT 3 TIMES TO ER IN 2 DAYS IN PAIN HE ENDED UP WITH SERIOUS BACTERIAL INFECTION HOSPITALIZED FOR WEEK JUST THIS LAST FRIDAY MY DAUGHTER HAD SEVER STOMACH PAIN NO SCAN DONE JUST WAS BLOOD AND URINE TOLD SHE HAD A VIRUS SUNDAY HER APPENDIX ACTUALLY RUPTURED SIMPLE SCAN WOULD HAVE FOUND THIS ON FRIDAY WAY TO GIVE THE MINIMUM STANDERED OF CARE SWEIDSH WE HAVE DOUBLE INSURANCE SO NO EXCUSES!!!!!!

Terrible design inside. No privacy , super expensive non private experience. Diagnosed my daughter with wrong temperature. She had 105. Nurse at check in

Had a miscarriage. Stupidly declined painkillers from ObGyn. Went to this place, and was given an invasive pelvic just for shits and giggles. Received no pain medication before or after being violated. Had miscarriage at this ER the night before. My husband has to drive a long way to a 24 hour pharmacy to fill prescription for painkillers. Took taxi to and from house to ER because 15 month old daughter was throwing up, and husband was taking care of her at home. I understand liability, but jesus h Christ, I have just been through the trauma of losing a baby, I am in the worst physical pain ever, and then had to wait more hours to receive relief. So, while I agree this place will see you fast, and if you dont need pain relief, sure go here, but if you are a poor woman who ends up tragically living my experience, I strongly suggest you consider treatment at another facility. When a patient shows you the taxi receipt that is time stamped, they probably can be trusted that they actually took a taxi to the ER.

Very fast! Always in & out before you know it! Friendly, smart staff as well!

Been to ER twice this week (not fun) but the staff was courteous and attentive to my needs.

For Bandaides & Sprains ONLY....This review goes to NO other Swedish facility. Ive been to two others & hold them in the highest regards. But this one is for maybe the locals? Because if you come from the other side of the freeway or farther north you get treated differently. How so?... a smirk, a jab in the back of the throat with the thermometer, a social comment about your health insurance, and a big ol sign that basically says if u dont like it leave. And i did! Very agitated with virtually no medical direction. The Nurse couldnt take her eyes off her monitor said my medical condition was about choices. I called her a few as i dressed as quickly as i could. Amazing, she took away my pain. Unfortunately i was in serious need of medical care and when i finally arrived at another Swedish facility they recognized my condition, treated me with the respect & dignity anyone seriously ill deserves. They saved my life. This other place in mill creek? You need a social resume these days. This was the worst & potentially dangerous so called care i ever received. Clean house!

People dont care. Ive called this number and they made an excuse that is number represents all of swedish when it should be their direct number told them my problem but they wanted to do their own things because no one shows up at night so they use this time to socialize and goof off. Disgraceful. Disgusting and unfortunately standard for many in the medical field they make too much money to care.

The ER staff was awesome (super warm and helpful) and the process was seamless. I am glad that, in our haste, we chose to go here.

Ive been to this ER for kidney stones 3 times now. Each time Ive been treated with no empathy and no respect. This round was even worse. I am on extended release pain meds for other health issues that Ive been dealing with nearly my entire life. The nurse and Dr decided to try and give me a lecture about pain meds while I was in the middle of the pain. I couldnt believe they were seriously treating me like a drug addict. Unreal how they apparently are so concerned with someones use in drugs because they care about them but they have no problem watching live in the worst pain someone can go through. This staff ER is a joke. Most nurses as ass holes to call a spade a spade. They shouldnt be nurses in the ER if they apparently have no ounce of empathy in their blood and the last thing they want to do is actually provide help. I wont even get into how long they let me sit in pain in a room on my own and how long it took to get a ct scan. Avoid this ER like the plague. Go to Evergreen instead.

Came in with severe pain and they went to work immediately to get me comfortable. Even got a follow up call from the nurse practitioner next day to see how I was doing.