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Ideal Dental of Euless
3010 TX-121 #300, Euless, TX 76039, United States
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Review №1

I hate going to the dentist period. My experience here was the best one ever. In the past I would go to one they would torture and hurt me I wouldnt go back to dentist for another 3-5 years. Seriously! I will be going back after the first of the year for more crowns . Staffwas wonderful and office was top notch with all the latest greatest greatest. I would recommend for sure

Da
Review №2

Everyone is so friendly and professional and caring. They always make sure to do the job with skill making sure the whole time we are comfortable and as pain free as possible. No one likes to go to the dentist but Ideal Dental makes the experience one that is easy, affordable and exactly what you need for that great smile.

Ca
Review №3

First, I NEVER leave bad reviews but stay away from this location! If I could leave zero stars, I would.My husband went to Ideal Dental in Euless based on my recommendation, I go to the Southlake office and have always had a great experience. Unfortunately, we can’t say the same thing about Euless.They overcharged him. He paid $300 upfront, not thinking it would be an issue. Then we got a bill for another $300 plus. I knew at that point there was an issue. We called our insurance and discovered he should have only paid around $180 in total!!! So we called the office MULTIPLE times, always being told we’ll get back with you in 24-48 hrs. We eventually filed a claim with insurance. We were told by insurance and the dental office a refund was going to be issued. Still no refund after 10 MONTHS and today they resent us the bill saying we’re 90 days overdue!So save yourself the time, money, hassle and go somewhere else!

Ch
Review №4

I came to Ideal Dentist t get a check up of everything I need done and she provided me with everything I needed while also explaining everything. I never had that at a dentist before. She explained it in a way that I could understand. That meant alot to me.

Me
Review №5

We are new patients. It’s a clean facility. They accommodate me and my daughter. It’s just a little long wait though but I’m satisfied. The Dentist has a light hand compared to others. She is very careful and nice. I think I will keep them as my family regular dentist.

Ju
Review №6

Dr. Mogali is very kind and explained my needs in a way it was clear to me. Front staff is very professional and knowledgeable with insurance and finances. I will be recommending to others!!

Sh
Review №7

Dr Mogali is very professional and best with her diagnosis! Also her treatment is on point!! Would really recommend this clinic.

Ma
Review №8

I was in tremendous pain and I dont do well with that. So when I arrived I was brought to a room immediately. There I met Isaiah the dentist assistant. Very cool dude. He made me feel at ease which was awesome thanks Isaiah. Then I met Dr Mogali and was very professional and patient with me and my pain. I will admit I was very cranky but she understood the amount of pain I was in. Thank you Dr Mogali for understanding and ignoring my attitude. Then there is Zoe the office manager she was awesome she too undUnderstood my situation. I did apologize to them all and they were awesome. Thank you all for bey yourself. I will be back and have been a long to time patient that is for sure.

Ma
Review №9

It is always a pleasant experience going to the Ideal Dental office at Glade and 121. Waiting room is open and airy and tastefully decorated. Most importantly, the office staff and the dental staff are very nice, helpful, friendly and professional. They take the time to do what needs to be done and to answer any questions a patient has.

Su
Review №10

Wonderful experience today at ideal dental of euless! Alaska was very nice and professional. Would definitely recommend

Sa
Review №11

Love, Love, Love this dental office. The Dentist is amazing and sweet as can be. And she loves her music as much as I do and she can sing too! ( Dr. Montoya) Angela her assistant and Israel are super awesome too. Cant wait to go back to see them 🤩💕

Mi
Review №12

Dr Montoya needs to learn how to talk to her clients, especially parents when it comes down to the cost and offer options to those who needed! She didnt do neither ,she was not polite about it. Not all parents can afford to spit money out all at once. She was inconsiderate and offered not options. I had to ask the front desk. Front desk was more helpful then their own Dr

Am
Review №13

Everyone was friendly and explained what was going on throughout the visit. The doctor especially did a great job explaining things so that I understood and knew what I wanted to do going forward. They didn’t seem like they were rushing me out the door or pushing me to do things. I came here for a second opinion after a bad visit at another place and I’m so happy I did.

Mi
Review №14

I, myself had such a complete breach of trust and questionable tactics that I contacted my insurance company and Credit Care account. I have gone into the office on numerous occasions and called for a response. Office manager Zoe has never once returned a promised call.My insurance company and credit care account was charged for service’s they never performed..Blatant, inexcusable and illegal. Investigation has been opened. Be carefulfolks. This is a dirty dirty place.

Ci
Review №15

Everyone is super friendly and do the best they can to not cause pain. I hate going to the dentist.

Wh
Review №16

Everyone is so friendly and professional. I really enjoy coming here to Ideal Dental-Euless. Feel comfortable. Thanks!

At
Review №17

Set up an appointment for a root canal/endodontist visit and they call me 2 hours before saying that they dont have one for my appointment. Waste of time and unprofessional.

Le
Review №18

Always a good experience with Ideal Dental. Recently had to return because of a crown chipping. It was two years old , they warrantied the work without question. My early experiences with dentist put me off for a long time, I have no problems recommending them , I take my kids there as well.

Ja
Review №19

3 time I was told I would receive a call from the office to schedule an appointment, and I did not receive a call. When I returned after oral surgery for the post op exam the oral surgeon mistook me for another Patient.

St
Review №20

Dr. Montoya was great! She fixed an onlay for me that I had at a different dentist. She was thorough and the work looks and feels great. Zoe in the front as also great to work with and explained all my benefits and payment options!

De
Review №21

The dentist and the staff are so nice and I feel 100% comfortable getting my teeth worked on here. It’s nice to enjoy going to the dentist rather than dreading it. Thanks, everyone! I appreciate you all.Update: still absolutely love this dentist and the beautiful work she’s done on my spouse’s teeth! She saved every single one of them. Thank you! *check out her Instagram for before and afters!

ma
Review №22

Wonderful experience today at Ideal Dental of Euless! The staff was outstanding. Dr. Montoya was so personable and explained the procedure that I was having clearly in laymans terms that I could easily understand. I would highly recommend Ideal Dental of Euless to anyone looking for a Dentist.

Su
Review №23

I never recommend this location. Overall my experience with Invisalign treatment took 5 years and didn’t satisfy much. Team looking only money not patient treatment.

Wa
Review №24

Stay away. The dentists were beginners just out of school and their work reflected it. They over charged me for crowns made of inferior materials that quickly had problems. A technical assistant dropped one crown that went down my throat. The dentist ask me to use a bucket to use the bathroom and retrieve the crown. Later the office manager would not honor the guarantee because I did not come in for a required check up that I was not aware. So again just stay away.

ej
Review №25

The female dentist was really great and did a very good job cleaning my teeth. I didnt feel like It was just rushed for another patient to be taken care of. She really took her time to ensure it was properly cleaned and also made sure she answered all my questions before she left. All the staff were also very professional and observed safety protocols. I highly recommend them and have been going there for a while now.

Co
Review №26

Great professional and friendly staff. I felt safe with Covid safety measures in place. The team always treats me like family and not just another customer. Excellent experience!

Jo
Review №27

Great experience I truly recommend, friendly staff and they are all helpful. 5 stars and 2 thumbs up

Ru
Review №28

Very friendly staff! Please dont call me in 30 minutes before youre ready to work on me, gives me too much time to be anxious!!

Me
Review №29

This is a great office! They were so wonderful with my 12 and 13 year old kids!

Li
Review №30

I came in as the first available appointment of the day. I was pleased at how pleasant the staff was. Everyone was so helpful and knowledgeable. I love the results of my work and would recommend them. I also went with their dental care for insurance. Using it saved me big bucks! Idk much info about what all it covers but they can answer questions you have.

Ir
Review №31

Ideal Dentist is one of the best dentists I’ve visitCan’t complain of anything there the bestThanksIris

He
Review №32

They have really gone above and beyond to get me taken care of!! Great service, super friendly staff, and scheduling accommodations.

Me
Review №33

The front office staff makes going to the dentist painless. They are always so pleasant and personable. We are a family of five and the staff is so helpful with coordinating our appointments and explaining our dental benefits. We definitely recommend this Ideal Debra.

Tr
Review №34

Great dentist. Very thorough

Al
Review №35

POOR SERVICE! Very disappointed with the service. Waited 2hrs 30min for a cleaning that was not even done. Instead of just asking me to reschedule in the beginning they made me wait that long all along promising they’re about to start my teeth cleaning. Bad customer service. Not going there again and definitely wouldn’t recommend to anyone.

S
Review №36

My worst experience in 40 years since I remember visiting a dentist. A completely money making organization focused on adding services to inflate bills. I had to leave after 1 hour without getting anything done whatsoever to my teeth. My recommendation- stay away from this place as far as you can.

Ro
Review №37

Great dentist and staff who makes you feel relaxed and at ease! Could not ask for a better experience, and will recommend Dr. Montoya to everyone I know who needs work done!

We
Review №38

They are always so pleasant and personable. We are a family of five and the staff is so helpful with coordinating our appointments and explaining our dental benefits. We definitely recommend this Ideal Debra.

Co
Review №39

The staff was wonderful and attentive. It was a bit cold in the office.

Ci
Review №40

Best dentist ever!! They are honest and really try to work with and improve the oral health of their patients. Ive been a patient here for three years.

Ju
Review №41

Im always an anxious mess when I get any dental work done, Dr. Montoya, the dental team, and the ladies who manage the front have done an amazing job in making me feel welcome and relaxed everytime I have come in. I didnt feel any pain when I had my root canal, and they checked on me often to make sure I was comfortable. This is by far my favorite dentist I have ever been to and will continue to go to. Highly recommended.

Pa
Review №42

Ideal Dental is the best place to get your teeth fix,checked, and or what ever is needed for your teeth they also have a great crew working there they make you feel like home.

Ap
Review №43

Great place. All staff was gentle and caring. My teeth aren’t the greatest but I didn’t feel embarrassed or judged. Also, was affordable.

Ta
Review №44

Love this office and staff. Im a huge baby when it comes to dental work and the staff and drs make sure Im ok through out my visit.

St
Review №45

Great service and very safe. Highly recommend.

Th
Review №46

Ideal dental Euless is always a professional welcoming staff and environment to go to most dental offices are scary but the Euless office takes that away with their smiles

Ga
Review №47

Always very nice and professional. I’ve never experienced very long wait times. Would definitely recommend.

Sh
Review №48

Ive been in Texas for only five months which means I had to find a new dentist.Ideal Dental was recommended to me by my son so I made an appointment.The experience I had was nothing short of excellent.In addition, the front desk staff was excellent as well when explaining procedures and made sure I understood everything.I have definitely found a new dentist!

Ro
Review №49

The location and staff are great! Dr. Montoya is very calming, compassionate and an overall amazing dentist! I hadn’t seen a dentist in over five years but she makes it easy to go back for cleanings and fillings. I would highly recommend her to anyone in the area who needs dental work. Nice, modern building and a great staff as well!

lo
Review №50

I highly recommend Dr Montoya at the Euless Ideal Dental location. The entire staff is awesome!

La
Review №51

I heard great things about this office from my family. The office manager Satara was so awesome when I called and requested information regarding my insurance, very informative and bubbly personality. I can’t wait to meet the staff. I’m looking forward to making this my dental home.

Ca
Review №52

Awesome place. The dentist is always very caring and ensures all needs are addressed !!! Awesome staff as well, friendly.

Br
Review №53

We moved to the area last year and wanted to find a place that was highly recommended. Ideal Dental- Euless did not disappoint! They have been very friendly, helpful, and don’t seem like they’re out to get your money. I trust them and would recommend them to anyone!

Ma
Review №54

Great dental office. Staff was excellent, well mannered and organized. The office manager Ms.Harrell got me in and out without a problem even though i was a tad bit late for my appointment. She was very polite and very professional. Thank you guys and i will be refering friends your way!!

Gr
Review №55

Today, I brought my son in to the office get 4 extractions. He was quite nervous, but after talking to the dental assistant Mark Lopez he felt so much better. Only constant positive encouragement was what he heard. He was ready to get the procedure done. The dentist was superb too making sure he felt comfortable during the entire procedure. Everyone hear at Ideal dental Euless always has a pleasant smile and is very inviting. Thank you Ideal Dental. Appreciate your fantastic service.

Me
Review №56

Dr. Andrea Montoya is an absolute godsend. After avoiding the dentist for years (I had a serious phobia after some bad experiences) and feeling very guilty about it, Dr. Montoya made me feel so comfortable and respected. She helped me handle what turned into more serious dental work than I expected with ease, explaining everything about the process along the way so I could be on the same page. I cannot say enough amazing things about her! If you have any fear of the dentist, Dr. Montoya is your woman!

Sa
Review №57

I was overcharged over hundreds of dollars by their front desk staff. When I asked for clarification and help through the reversal process, I was not given any reassurance or substantial help from the staff. It was not until I had to call a third time and demand an office manager that I was given the approval for a refund. An email receipt was sent to me after that phone call to show that they approved and are processing the refund however it has been over 3-4 business days and the refund has still not been received on my end. To make matters worse there has been no updates throughout this time. While Im sure there are other clients to tend to, it is extremely unfair to charge me and take this much time (at this point two full weeks) to process a refund with money that should have never been taken in the first place, as well as the vague/curt/unpleasant customer service which quite frankly has deterred me from calling more times than I already have. It may be unwise to write this as I am still waiting for my rightful refund; I have for the last few weeks felt stuck and tethered to an office that has my money so of course I am still unable to part ways, I feel this is the most appropriate platform to express my experience. To say that I am stressed out and frustrated is a major understatement.

Be
Review №58

The staff at Ideal Dental are all very professional, attentive and caring. I had a deep cleaning procedure today and I must say the technician was very gentle very little pain associated with procedure. The dental chairs are a little uncomfortable but I am a big guy so maybe fine for most. All my family goes here for dental care. My daughter as a adult commented to me today how affordable they are compared to other dental offices. I do recommend IDEAL DENTAL for all your dental care needs.

Vi
Review №59

Everyone at Ideal Dental were very kind and professional. They were also very clean and thorough. I have been having dental problems for a long time and I like that they were able to come up with a solution to fix the problems rather than harping on how the problem came to be. They were very kind and very quick. Looking forward to my next visit.

Os
Review №60

The front office staff is always friendly when I visit and do a good job of sending out friendly reminders. The hygienists and doctors are very informative and show genuine care. I have not had a bad experience at this dental office and have been going for a couple of years now.

Ch
Review №61

When Dr. Andrea Montoya became my dentist I felt that I won the lottery. Dr. Montoya would take the time to explain all the treatments procedures she would be preforming on me Dr. Montoya took into consideration my concerns and I felt that we worked as a team regarding my dental health. Her professionalism and friendly manor immediately placed me at ease. I highly recommend Dr. Andrea Montoya as a dentist. I have seen many dentist during my life but I never had one truly as invested in my dental health as Dr. Montoya.Chris M.

Ma
Review №62

They are always so nice here. I recommend it.

Ca
Review №63

This is the best dentist office in been to. All the ladies are super nice,from front desk to dentist. Great prices and they will work with you. The dentist was so nice and gentle, and they give you a copy of the recommend work with codes so you can call your insurance to check on coverage. I will definitely be coming back here and would suggest this office to anyone. These ladies rock!

Mi
Review №64

Great and friendly staff, never felt more comfortable at a dentist office before.

De
Review №65

Very friendly, professional and concerned about what’s right for me as their patient. I love the work they are doing to get me a better more confident smile.

Ra
Review №66

Love this location! I havent been to the dentist in years and they made it so easy. The atmosphere is lovely, nice, and relaxing. The staff- I cant say enough! Theyre friendly and put you right at ease. I had x-rays, a cleaning, and a couple of fillings done in one day. I will also be returning as their pricing is absolutely affordable. Give them a ring, you wont regret it.

la
Review №67

I will forever go to ideal dental. I had a great experience with them.

Ja
Review №68

Best dental office ever!!!! The whole staff is great but the office manager, Ms.Harrell, is a shining star! She’s so polite and helps get you in and out! I recommend the office to everybody!!

su
Review №69

Been coming here for all my dental care for past 3 years. Great service.

Ia
Review №70

I couldnt be happier with the people at Ideal Dental. They are always super nice, and do excellent work.

ND
Review №71

God bless Dr. Mayes. He took such amazing care of my 79 year old father. He was thorough and patient, asked all the right questions and set expectations. His staff was super friendly and I was grateful for the availability of a bilingual nurse, Adam who was also very thorough and did a great job translating.

Ry
Review №72

Excellent! I highly recommend Ideal Dental in Euless. They are your one-stop shop for friendly, thorough, and professional service. My first appointment was amazing. Not only did I get x-rays, consultation, and a cleaning, but they also took care of my infected tooth, same day. What a difference from other dental offices. Everyone was super nice, the facility was modern and clean, and the billing was reasonable and honest. What more can you ask for?

ya
Review №73

I love the front office staff at this location, they where very helpful with arranging all of my appointments and explaining payment options. This place was highly recommended by my coworker and they did not disappoint!

Iq
Review №74

Bushra was really awesome and helpful. My appointment was super fast, I was in and out quickly! I recommend this place to everyone!

Sh
Review №75

I love going to this office, and I don’t think I have enjoyed the staff and services from any other office as much as I do this one. They are so polite, professional, and welcoming. I will continue to come to this dental office as long as I stay close enough to get here. This is the best dental office I have ever been to.

Nh
Review №76

Very good place to have my dental health taken care of. The front desk people were very nice and helpful!

Ke
Review №77

These wonderful professionals are considerate, kind and very thorough. They help me throughout any of my pains and problems to a wonderful set of chompers😁 Thank you for everything you do!....Still using Ideal, they always help me.smile!😁

Sa
Review №78

Quick service and friendly

Rh
Review №79

The entire staff is great! From the time you walk in until the time you leave. I let the dentist know how terrified I am of the dentist and she assured me that I wouldnt feel anything and Dr. Kapoor kept her word. I highly recommend the Euless office.

Ga
Review №80

I had a great experience at Ideal Dental today. I am very pleased with my visit!The facilities are super nice and so are the staff. Victoria and Dr. Do were awesome at keeping me informed of everything they were doing and why.I left their office happy and well informed!Thank You!

Ty
Review №81

Great experience, very friendly and competent.

Ja
Review №82

First time I go to a dentist and I actually didnt hate it! Staff was very friendly, I took my little niece with me and they were very friendly with her also, they put a kids channel for her and then gave her a toy which made her very happy. I called yesterday and they found a space for me today, I was able to walk out of there with a smile on my face. Most important of all they worked with my financial situation and were able to give me a better price. I will definitely be coming back here and will tell my friends and family about it too. Great Service ! :)

H
Review №83

My last visit to Ideal Dental was probably my most pleasant dental visit ever. The staff made sure I knew exactly what needed to be done as well as cost and options. Dr. Scottie Nguyen was by far the best dentist Ive ever had work on my teeth. He is professional and knew exactly how to numb me up to make my visit as painless as possible. He fixed me up quickly. He has renewed my faith in dentists.

To
Review №84

I was at Ideal Dental today, and I was pleasantly surprised with the very first visit there. The front desk ladies were super sweet and welcoming. I then met Dr.Scottie and assistant Victoria who great with me.I had a few so to speak demands right up front. I expected for them to try to talk me out of it and intosomething very different from what I knew I wanted.They were not only very friendly but efficient in caring for me. They were upfront regarding cost and time which I was very comfortable with.Thanks to all at Ideal dental for a great experience.Toni Gee

Ho
Review №85

I have been going to Ideal Dental, at the Euless location, for about two years. I recently had some major dental work done, receiving two partials. The girls up front, Janessa, Bushra, and Sartara, are very kind and informative, and assist you with such professional traits. Dr. Montoya is a blessing!! So glad I have found such a caring team and great dentist! Dr Mayes, the Oral Surgeon, did an awesome job also! Have been so pleased with my treatment there.

St
Review №86

The lobby is comfy and the staff is friendly. Dr. Abdi and Victoria gave me two fillings without pain. They were gentle and made sure I was comfortable every step of the way. Kathy was also fun while taking care of cleaning my teeth. I was able to get everything done in under two hours and I never felt rushed. I will definitely be coming back.

Am
Review №87

I give this office 5 stars!!I have had very bad experience with dental offices. The dental assistant Miranda was so delightful! She made me feel so comfortable. She always checked up on me to make sure I was okay, you can tell that she genuinely cares for her patients. I was very nervous to meet the dentist my first visit but Miranda talked very good about the dentist before meeting her. Now that I have met Dr. Hain she is a very great dentist and talks to you on a level you understand.

Ma
Review №88

Very helpful and friendly staff.

Zo
Review №89

I take my 1 yr old here and they are absolutely amazing with him!! Its in-and-out, and all of the staff is sweet with him, my favorite is hearing Hey Mr.Man! Im so beyond happy to have yall as my sons dentist!!

Re
Review №90

I had a filling on my right upper molar with Dr. Hojas which he recommended my first visit. The treated tooth became sensitive and I had to go back there twice already but I could not see him so his partner Dr Chan had to see me. She tried to fix my problem but my tooth remains sensitive until now. Her partner billed me $60 the last visit for which she did not even fix the problem. I have excellent insurance and I can pay but in return I expect excellent and competent service!

ti
Review №91

I went to my appointment today at Ideal Dental as a new patient. The staff was very friendly and knowledgeable. Being that I am terrified of the dentist, they made me feel very relaxed and calm. The Dentist is very gentle and exceptional as well. I like that she is very thorough and explains what is going on every step of the way. Ideal Dental rocks!!!!!!

Th
Review №92

A great experience at this office. All the office staff were nice and accommodating with our schedules during the busy holiday season. They even called and offered to reschedule us to accommodate 2 different appointments we needed to be done on the same day instead of coming twice. Jorge, our technician, was very nice and made my son feel at ease. Will definitely be choosing this location as our permanent dental office for our entire family and I will be recommending them to our friends.

Do
Review №93

Had a very good experience. The staff where very professional and provided me with excellent customer service. This is the best dental office i have been to in a while. All the Doctors are willing to spend the extra time with there patients who may have extra concerns or questions that they may have. I would recommend this clinic to anyone who is looking for a new dental clinic.

Ni
Review №94

Going to the dentist has never been one of my favorite experiences but I must say that the team at Ideal Dental has made my visits the very pleasant. The staff goes out of their way to make feel at ease. They are one professional team that take pride in what the do. I HIGHLY recommend Ideal Dental to anyone looking for new Dental Group.

Ty
Review №95

Great and friendly service

Ch
Review №96

I would recommend Ideal Dentist to all my friends. It was my granddaughters first time so she was so scared but they were wonderful with her they walked her through all they were going to do with her and she left there with no fears of the dentist. Then it was my turn and they told me all that was needed to be done with out any hidden fees. They have a wonderful staff,

Pa
Review №97

Great first time visit! The office is clean organized and friendly!

Br
Review №98

Wonderful team, and very personable. I had to get some work done, and they were very affordable/timely with getting me in!

Ge
Review №99

I love this place. I was a walk in and they allowed me to wait for an appointment for a teeth cleaning. George was friendly and joyful. Everyone was so nice and accommodating.. The doctor was polite and genuine. I would highly recommend this location.

Br
Review №100

Nicole was great and made sure I was well taken care of! Was able to go back not even two minutes after I arrived and was done within 20 minutes after! Nicole even set me up for free whitening trays! Great staff all the way across the board and Nicole was the MVP!!!!! I loved it!!!

Information
13 Photos
100 Comments
4.5 Rating
  • Address:3010 TX-121 #300, Euless, TX 76039, United States
  • Site:https://www.myidealdental.com/euless/
  • Phone:+1 817-571-3368
Categories
  • Cosmetic dentist
  • Dentist
  • Dental implants periodontist
  • Denture care center
  • Endodontist
  • Oral surgeon
  • Orthodontist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:9am–3pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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