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Dalworth Restoration
12750 S Pipeline Rd #2A, Euless, TX 76040, United States
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Su
Review №1

I love Dalworth Restoration! This is the second time that Ive used the business for flooding and water damage. A competitor wanted to demolish due to water, but Dalworth mitigated the water damage, saving a lot of money and time. The crew was very professional and knowledgeable, not to mention just polite. These incidents are always stressful and upsetting. Dalworth calmed my fears and handled everything until the job was perfect and most importantly, dry! Jacob, Landon, and Zack were the team members that I worked with. They were beyond excellent. Please use Dalworth Restoration if you ever have home damage and need cleanup. They are the BEST and will work within your budget.

Am
Review №2

We had this group come pack and unpack our home after we had water damage. They were very professional, helpful and courteous. Anna helped guide the staff to carefully unpack and place everything back where it belonged! Thank you for doing an amazing job!

Jo
Review №3

The Dalworth crew is top notch. Professional, helpful, caring and understanding. Everyone I’ve had contact with was outstanding. The type of customer service you expect. Highly recommend Dalworth. Thank you so much for making my nightmare a little more bearable.

Jo
Review №4

We were offered the services of Blake as project manager followed up by Jacob and Alex as the professional clean team. They were very professional, polite, informative and helpful!!! They all three understand what being in the service industry means and their actions would certainly lead me to recommend Dalworth Restoration to my friends, family and neighbors, al least at this point half way through their work.John Robinson arlington Texas

Da
Review №5

We scheduled Dalworth to provide a service for our engineered hardwood floors. Nathan and his team arrived on time, performed a test, and determined that the service we scheduled was not appropriate for our floors. Nathan recommended a different service, at a reduced price of the original contract. The integrity and honesty shown us was amazing and not something many companies provide. We will recommend them to everyone we can, and certainly use them for future needs. They were on time, professional and respectful. Our floors look amazing and we couldn’t be happier. Thank you Nathan, team and Dalworth for being honest and having integrity in a world where other companies would have taken advantage. It says a lot about your business!

Ky
Review №6

Jacob and Alex were great! They showed up to my house extremely quick after my initial call. Jacob gave me daily updates on the project and walked me through the entire process. Great work!

Ma
Review №7

We had a water issue at our house, Jacob, Alex, and Vlad did a great job being here on time and getting our issue solved. Dalworth is a good company to use when you need water damage help!Thanks guys! great job.Mark

Th
Review №8

I cannot say enough good things about Dalworth Restoration and their terrific employees.After a frustrating lack of responsiveness from one of their major competitors, I contacted DR and their response was amazingThey were right on time, checked out the situation and recommended the best way to remedy it.After that, they always contacted me when they were on their way, were extremely polite, and to make a long story short, what they suggested actually worked..drying everything out as needed.A big thank you to Corey, Jordan....and Marcos who was part of the initial visit.I will be singing the praises of Dalworth Restoration for a long time to come!

Ke
Review №9

Dalworth Restoration Team from the Euless office helped clean up from a kitchen sink leak that caused some flooding. Professional, courteous, went the extra mile to locate some potential mold hotspots, even left the equipment a few extra days to dry out some cabinets when moisture testing proved there were still a few spots of dampness. Definitely recommend them. Troy, Armando, Miguel, and the rest of the crew were all very helpful and polite.

Ki
Review №10

The water damage team was good and thorough back in June 2021. However, 3 months later the restoration/remodeling team has still not called us back and our bathroom floor is still ripped up. They are not answering or returning our calls--super disappointing.

Gr
Review №11

As an insurance professional I am not allowed to recommend one particular vendor/company. However I am able to provide my customers and non-costumers with a list of companies as a suggestion that they may wish to consider as other clients have used and found success. Due to the Dalworth track record, I always include them as a vendor to be considered. They have completed many task and services with success and continue to be a top contender vendor for consideration when placed in a list of like kind vendors performing the same services.

Ev
Review №12

Dalworth is our go to company when it comes to mold remediation and water damage clean up. We recently had Dalworth perform a mold remediation project. This has been the third project we work with Dalworth and we are always pleased to work with them. Andy, Ashley and Saul are excellent to work with. Very professional and responsive. We had great communication during the project at all times and results were above our expectations. I highly recommend working with them.

Cl
Review №13

Will was the absolute best!!! We called for what we thought was just a minor problem, but turned out to be much more. Will got here within 20 minutes of our call. Will was honest and told us what needed to happen instead of what he thought we wanted to hear. He didn’t try and hard sell us in to anything, just a flat out honest appraisal of what we needed and price. He was a professional through and through. Less than 15 minutes after the appraisal and signing the contract, the techs are on the way to come start the job! ON A FRIDAY AFTER 5 PM!!!! I can’t talk Will and Dalworth Restoration up enough!!

Ry
Review №14

I cannot say enough great things about Dalworth. Working with Robyn Kent and her team on getting the water remediated was a pain-free and easy process (for what would have otherwise been a huge headache). Their level of professionalism and knowledge gave me confidence in their work and the final results were great. I would use Dalworth again and highly recommend their work.

Er
Review №15

Highly recommend! I am extremely pleased with my experience with Dalworth. I had a mold issue in my bathroom as a result of construction oversights with the shower install. Kurt helped us to remediate the mold issue. He was extremely thorough and professional. Kurt clearly explained the remediation process from start to finish and delivered excellent results that exceeded my expectations. I would definitely use Dalworth for any future restoration needs.

Ya
Review №16

Jacob’s crew and Miguel’s crew were prompt and answered any questions we had! That followed up on time and we’ve been happy overall.

Jo
Review №17

The folks at Dalworth Restoration far exceeded our expectations. My family and I had the unfortunate experience of a water loss in our home. The response time of the project manager and the technicians was not only prompt but, they notified us when they were heading our way.Our project manager was Kurt, and he lead the team with confidence and knowledge to get my home dry.Kurt provided me with what to expect, how the process would go and communicated with us daily! Kurt also helped guide us through all the difficulties with our insurance carrier.Dalworth is the only company we would trust for restoration needs.Thank you!!!!!!!!

Je
Review №18

Dalworth Restoration did an amazing job for us when we had pipes freeze and burst. They were there fast when so many others needed help with the big freeze. They gave exceptional customer service while removing a ton of water and got us back to a normal state. I cannot speak more highly of them.

Je
Review №19

We had pipes burst in our school building during the storms in February 2021. Dalworth was in charge of the mitigation of the water, and restoration of the building. I couldnt have asked for a better team to work with. They know what they are doing and go above and beyond to work with their clients. They have made what is a very overwhelming and stressful situation so much less stressful. They have walked me through the process step by step, and the communication was top notch! I would definitely use them again, and would highly recommend them to anyone who could use their services in the future!

Ri
Review №20

My home was affected by the Dallas freeze in February. As a result, mold had developed. I contacted Dalworth Restoration amongst others. Dalworth were not only responsive, they worked with a hygienist to help certify the mold had been removed. They did a professional job and took special care of my home during the restoration and remediation. I would highly recommend them!!

E
Review №21

Ashley Cannon and Andy at Dalworth were so professional and nice to work with. Just overall impressed. Theyre pricing was also very competitive for my mold removal as a result of the tx winter freeze. And they worked quickly. I would use again easily, but not really. Lol. Thank u Ashley and Andy!

Da
Review №22

Jacob & Kole were great! Very professional, thorough, and friendly. Would trust them in my home anytime.

Sc
Review №23

Jacob And Armando helped me. Professional efficient friendly. Outstanding job and thankful they were there to help

Ah
Review №24

I scheduled a job with Dalworth Restoration. Josh and his team were right on time. They inspected everything very well and provided an amazing service. They were professional and helpful. I will definitely refer them to anyone who needs work at their home.

st
Review №25

Troy Guel was very professional and did an amazing job working with our house of water damage. He was on time straight to the point and good value for everything. So appreciated for his time and energy-Stanley George

Ra
Review №26

Dalworth performed a very valuable service for our church after Hurricane Laura in August 2020. They were able to salvage the majority of our contents and transported everything back to their facilities for evaluation, cataloging and cleaning. Cody, Josh, Lisa and crew were very easy to work with and took care of our needs after our city and our church were devastated by a major hurricane!

Mi
Review №27

Dalworth and Brian Cane set the bar to another level. A+ service in all regards. They helped my girlfriend through a trying insurance claim. Great communication. The workers were top notch too.

Ch
Review №28

Update: Once I posted this review they fixed the issue and did a great job. Unfortunate that it took a bad review to get their attention, but I have to give them credit for coming through.Original: NEVER post reviews, but I do not want anyone else to have the experience my wife and I did with this company. Please do not use them.We had Dalworth Restoration perform mold remediation services in February with both sides understanding Dalworth would clean-up the mess they made (ie: dry wall and door frame removal, wall scratches, repaint, etc). They have managed to ignore us for four months now and we continue to live in a construction zone with exposed nails and wires on our walls.I have called so many times just trying to SCHEDULE a date for them to fix it, but they stopped picking up calls from my number and won’t return my voicemails. My wife tried from her cell phone a couple of weeks ago. It was a new number to them, so I’m sure that why she got through. The customer rep told her they didn’t have anything in their system for our house regarding the rebuild project and said she needed to check on something and call her back. Of course she never asked for a call back number and we never got a call back.I have dealt with a lot of bad contractors, but this has been our worst experience by far.

Li
Review №29

Bennett Wilson was a fantastic person to work with. He helped us all along the way. Bennett made a difficult situation much better. He was very professional and friendly. I would recommend Bennett to anyone needing restoration services!

Ja
Review №30

Because of the line of work I do, Ive seen several jobs that Dalworth Restoration have restored to pre-loss condition, but Ive also seen behind the scenes with what all they have to do to get the job done. Ive seen them move equipment with urgency to mitigate loss in both commercial and residential disasters, springing into action, helping the homeowners and business owners deal with the situations and calm them down in moments of crisis. Ive seen homeowners in tears because of the loss of their homes, and how the team at Dalworth Restoration will console them, help them understand the process and encourage them while doing the job. They end up making friends with many of the homeowners they meet and Ive even seen them hanging out with Dalworth workers like theyre a part of the family. Basically you can tell when a company really cares about their customers, and every time Ive seen an interaction behind the scenes, with Dalworth Restoration, it shows they truly care. Id highly recommend Dalworth Restoration to any of my friends, family or colleagues if they encounter a disaster at their home or business. Ive just seen way too much happening to have one shadow of a doubt that they can handle the job, no matter how large or small it may be. Ive seen entire churches burned from the inside...huge scaffolding and massive truck-mounted desiccants working around the clock. And Ive seen small setups of fans and dehumidifiers set up in residential spaces to handle the most minor flood. Plus they treat the small residential customer with the same level of care as the director of a large commercial building. It may also be worth noting that many customers Ive spoken to myself say that their home or business looks far better after Dalworth Restoration leaves the scene than id did even before the disaster. Take it from someone who has seen them hard at work since about 2008. this company is the real deal. Im writing this because I hope people wont make the mistake of calling some nation-wide franchise. You never know how one owner will take pride in his franchise, vs how another one will who looks at it as just a job. The guys at Dalworth Restoration have much more at stake. Their entire brand and name depends on what they do here in the Metroplex. They dont have any other branches propping them up. They have to prove themselves on each and every job...and they do.

St
Review №31

Our building took quite the devastating hit with both fire and water damage. Some of it was a complete gut and rebuild. Josh Hobbs and the Dalworth Restoration team were able to handle all the details...the whole process went in a timely, professional manner and they got us back into our new building. Wed use them again in a heartbeat.

Gl
Review №32

Josh, Bennett and the extended Dalworth team are number one in the business! They go above and beyond to make sure our many properties are taken care of. These guys are the water damage clean up experts! With their prompt and professional service they will always be my number one contractor.

Ru
Review №33

Troy Guel, with Dalworth Restoration showed up at our home this afternoon, on the same day we called about a water leak. He was excellent to work with, explained things to us, and was extremely professional and courteous. Id recommend him and Dalworth to anyone in need of help with water damage repair!

Ka
Review №34

Original post:Arrived at our building at 6:00am to find 2-3 inches of standing water from a broken pipe. Frantically called water damage companies. Dalworth responded quickly and arrived on site within 3 hours with a crew and equipment to start damage control. Their entire staff was professional, helpful and understood our need to return to business as quickly as possible. They went out of their way to accommodate our requests that allowed us to resume normal operations. They worked late nights and Mother’s Day evening! We are so thankful for their help and professionalism during a crisis!

Ke
Review №35

Andy and Ashley were very professional, timely, honest and great communicators. I highly recommend them and the Dalworth team.

Ch
Review №36

Troy Guel and His crew did a wonderful job of setting up dryers to help us restore our home I really appreciate Troy and his crew for what they did to help us wonderful job thank you

Mi
Review №37

You cannot go wrong with dalworth. They work hard and as quick as possible. Very professional and helpful through each phase. They have a highest standard in the business and return the best results. Andy Rials is such a helpful and professional person he was always giving me updates and making sure everything was going smoothly. Also not to mention the remediation team was also super helpful, professional and friendly. Saul Sanchez was such a hard worker and did such a great job and making sure everything was going smoothly. Along with Fermin Roa who was also very helpful and a GREAT worker. They came in did all the cleaning up to standard got a consultant to test make sure we were all cleaned, then when it passed on the first try when it came time to cleaning the work area both Saul and Fermin stayed later to do extra cleaning. It was much appreciated. They took care of my house and treated as their own. I couldn’t have asked for a better company. Thank you Dalworth for being helpful in a hard time. 10/10 will always recommend.

Ca
Review №38

Jacob & Vlad we’re we’re very professional!Explained what they were doing & answered every question I asked!!

Do
Review №39

Ive referred Josh Hobbs and the Dalworth Restoration team multiple times to friends and clients when theyve experienced disasters. They always call to thank me for making the introduction.I particularly admire how Josh has led the team to become involved in their home community and make a difference with 6 Stones Mission Network to help restore homes, and enrich the lives of students needing school supplies and Christmas gifts, too. Josh is also a leader in the Hurst Euless Bedford Chamber of Commerce, where he was top performer in a membership drive, and he serves the restoration industry as Treasurer of the Restoration Industry Association.Doing business well while also serving his community and his industry. That helps separate Josh Hobbs and Dalworth Restoration.John F, Arlington, TX

Fr
Review №40

For the last seven+ years, I have worked with Dalworth Restoration, Cody Baker, and his crew, to repair and restore the two churches heavily damaged by storm and flooding. They arrived quickly on the scene to mitigate any further damage. The repairs were done in a timely manner and with excellent workmanship. The church membership with both churches were pleased by the professionalism displayed by the staff and worked on the day-to-day basis. I commend Cody Baker, Ken Archer, and the entire crew of Dalworth Restoration for helping me help the church have a place to worship and fellowship. There is no other company I would bother calling other than Dalworth Restoration. My rating: 100+% approval. They proved worthwhile to call and work with. Reverend Dr. Frank Alegria, Pastor, Lakeway United Methodist Church-Pottsboro, Texas. Blessings.

Ra
Review №41

Troy Guel and team did a great job. In and out quick and kept the place clean.

La
Review №42

Troy Guel was awesome! Professional, swept up after himself! Kind and courteous!

Jo
Review №43

Our office complex had a small fire that required complete remediation and reconstrution. Josh Hobbs and the Dalworth team were very responsive to all the complexities and challenges that such a large loss entailed. Would definitely use them for any remediation and restoration needs again - both large and small.

Ka
Review №44

Dalworth showed up right on time - just as promised. They quickly dealt with the situation at hand, which was to dry out a couple of walls that had gotten wet during a flood in our home. They were professional, told me exactly what to expect newxt and even helped me clear out the closet so they could get to things easier.They were FAB-U-LOUS!

St
Review №45

Lavaris, Troy, and his crew were very professional. Mitigated the water damage and mold then removed the items from the house. Cleaned up everything in the work area. I would use them again.

Al
Review №46

After a pipe burst in my attic in mid-December, I called Dalworth to help with the clean-up & restoration. I have nothing but great things to say about Lavarus & his crew who came out to deal with the water mitigation, and I wish I could write two separate reviews here. They arrived within a couple hours of me calling & were very thorough in their work. Lavarus communicated what the process would be, and I felt taken care of during what was a stressful time & one in which I had no idea what to do. The next step would be the restoration.That was December, it is now April, and nothing has happened with my house. I paid for the water mitigation bill on time & have been ready to schedule & pay for the restoration for a couple months now. The last time I heard from my new Project Manager, Ken, was March 1, and that was only after 3 weeks of trying to get in contact with him through phone calls & email. I finally heard back after reaching out to someone else in the company. At that point, he said they were swamped but would get to me that month (March). I waited patiently the entire month but heard nothing. Now it is almost mid-April, and I have both called & emailed again simply asking for an update & an estimate of when they might be able to begin, but I have gotten no response.I have zero confidence that Dalworth is going to be able to help me at this point. I also did not receive the project manager’s report on my house until late February… over 2 months after he wrote it, which has ended up causing some issues with my insurance claim.I have been shocked at the unprofessionalism & the lack of communication in this second phase, and it has made an already stressful situation even more stressful. I have been willing to be patient, & I understand that they are now swamped with business from the mid-February winter storm, but I have been waiting since December, and all I expect as a client is professional & clear communication. If I had been informed in December that the restoration wouldn’t happen until the late spring or summer, then I could have at least mentally prepared. I have to assume that they are bumping larger jobs ahead of me at this point, which certainly doesn’t seem like a fair or honest way to do business. Needless to say, I am extremely disappointed in how Dalworth treats their customers & would not recommend them to anyone.

Vi
Review №47

Cory and Justin came promptly, got right to work and were professional and courteous!

Br
Review №48

Troy Guel. Excellent customer service

Ja
Review №49

Presley Insurance Group has used Dalworth several times and continues to dispatch them first for our clients due to their quick response times, and ability to remedy damage right away! Bennett is the guy to call!

He
Review №50

No estimate, billing dispute but no return call. Representative actually laughed that three rugs were so damaged they couldn’t be cleaned! Just plain rude!

We
Review №51

Alex and crew were super awesome! As a first time homeowner I had no idea what to do with all the water damage I had in one of my rooms in my condo caused by leak in a pipe, and it was a scary experience for me. They were very professional, helpful and full of wonderful advice. They came to my rescue and they made me feel better letting me know step by step what the process was going to be in the whole restoration & construction process. I cannot thank them enough, they definitely were my angels in this process, greatly appreciate everything, very thankful & full of gratitude! Thanks & Many Blessings, love & light to Alex, his son and Cesar.

Ry
Review №52

Dalworth Restoration hires 3rd party contractors that dont know what theyre doing. Had them install laminate hardwood floors after water damage several years ago. To this day I cant believe what terrible of a job they did and I paid them in full. They nailed down a floating floor upstairs. All the trim is cut poorly. They cut the columns I built to fit the floor in. They asked for more trim material because they poorly managed their cuts and wasted material. This place is a joke.

Gi
Review №53

DO NOT LET THEM DO ANYTHING UNTIL THEY GIVE YOU AN ESTIMATE. I cant stress this enough. They did water mitigation on my house. They said not to worry, they would deal directly with my insurance company. They wanted thousands more than what the insurance was willing to pay. I paid them what the insurance gave me plus my deductible but it did not cover the invoice. Now they are threatening to put a lien on my house. They never gave me an estimate for the work. If I had received an estimate, I would have laughed and told them to go away.

Ma
Review №54

Extremely happy with the work done in my residence by Dalworth. Their communication was top notch as I had some scheduling conflicts that needed worked through. The workmanship was better than I had expected due to prior experiences here in town, and the fact that the gentlemen doing the work really cared about my opinion and satisfaction made this a fantastic experience. My house looks like new again following all the water damage! I will certainly be calling on Dalworth again if work is needed on my home.Thanks Dalworth!!

Va
Review №55

Very pleased with the service at Dalworth. The remediation by Andy’s team was great and Dave Naes and Josh Ayers were the best in bringing this project to completion. I can honestly say that I would work with Dave and Josh again. Lisa and her crew packed up so carefully and put everything back in the EXACT place!

Je
Review №56

Jason McKee was our Superintendent for our home reconstruction and he was an absolute pleasure to work with. Any time we had a question about something, Jason was there to answer or find an answer. Lisa and her contents team were all fantastic people to work with, they helped pack everything in our house and then move it back in and unpack it. I would definitely choose Dalworth again.

Da
Review №57

Lavarus and his crew were great. I was stressing on how I could clean up the water damage and Lavarus and his team got there and immediately went to work. The worked with State Farm to get the estimates in and completed the work on schedule. Megan and Kelly kept me updated and billing and what was happening. Great group to work with!! Thank you Dalworth!!

Ja
Review №58

Dave Naes Project Manager for our restoration is indeed a very special person who we were most fortunate to have the pleasure of knowing and to be in charge of our home. He has done an amazingly outstanding job who I would highly recommend to everyone! Lisa who was in charge of the contents of our home, I found to be extremely helpful I would have trusted her with my life, which at the time is actually the feelings I was experiencing. I really felt like I didn’t have to worry about a thing with Lisa and her entire crew. Megan was some one that I could always count on to get the ball rolling and stay on top of things with enthusiasm. I know if ever needed I would without hesitation contact them again and will highly recommend them to anyone in need.

Di
Review №59

Think twice before contracting this company. Awesome at rug cleaning. So I contracted them to clean tile, marble, seal it all, clean air vent, dryer vent, etc. No sealant applied to grout. Air vent and ducts still dirty after their second visit. AC guys questioned if work was performed. Asked Dalworth to come back and test grout and view my vents, they declined.

Je
Review №60

During a time of stress, Cameron Culpepper was able to answer all of my questions and calm my uncertainties while shedding some light on an unpleasant situation with our home. He is very knowledgeable of the business industry-wide and all of the moving parts that go with it. Cameron handles his customers with care, respect and ensures that you are taken care of to the best of his ability. I would definitely call this company for any restoration needs!Great service!

Ja
Review №61

Wade Henry and Josh Ayres were excellent Dalworth supervisors and superintendents. They, and their crews, were extremely professional, prompt, and polite. All the Dalworth employees were the best I have ever worked with on any projects. I recommend them and all their many services.

Sh
Review №62

Great experience from start to finish.the Dalworth team was responsive, compassionate and great attention to deal. We highly recommend themBased on our experience.

Ha
Review №63

They claim 24/7 emergency. I called at 3:30 am told they would call back in 15 - 20 minutes. After several call backs at 5:30 am I was finally told the truth. “They don’t get in the office until 7 am. They will call after 8 am to schedule a tech visit.” So they don’t have 24/7 service.I immediately picked an alternative, called, and 55 minutes later they arrived prepared to do the work.

Cy
Review №64

My condo was flooded from the unit above me and quickly turned to mold. Dalworth had to take back condo to studs! And believe them when they say it will look exactly like it did before! Excellent communication and and the finest work!Highly recommend!CBeller

Be
Review №65

Very professional, did a great job cleaning our area rug. It looked new when they delivered it back to the house. Highly recommend!

Ra
Review №66

Received great insight and customer service from Cameron. He was knowledgeable and helpful in a situation where I had no idea what to do. Very personable, helpful and conscientious to his customers!

Ji
Review №67

Dalworth responded very quickly when pipes broke inside Button Memorial United Methodist Church. They did a wonderful job of cleaning up the water, found plumbers to fix the broken pipes, and cleaned the flooded carpet. The only hiccup was the claim for our insurance, which was fixed quickly. Highly recommend Dalworth.

Ar
Review №68

They were prompt, courteous, and explained how the process was going to work. After that, they did everything according to the schedule they originally proposed. Good communication and very reliable.

Ja
Review №69

We are currently in Restoration process after a water leak in our office Attic. 5 offices were soaked when we came to work Saturday. Called Dalworth and could not be Happier! Cameron Culpepper is an awesome Project Manager, he is very knowledgeable and answered all of our questions. The clean up crew ( sorry i forgot your guys names) were fast and worked with us so we could stay open during business hours. Thanks for the great service so far guys.

Ra
Review №70

A for service...F in completing and finalizing paperwork for insurance claim which delayed repair after services performed

Ma
Review №71

Mr. Justin Miller is great to work with! He answered all of my questions and explained the process thoroughly. I highly recommend Mr. Miller and the team over at Dalworth Restoration.

Ja
Review №72

My oriental carpets look like new! Dalworth takes such good care of them.Great job

-M
Review №73

Highly trained, courteous, friendly and professional staff. Alex and his crew were awesome. I highly commend Dalworth Restoration.

Te
Review №74

Thank you Dalworth and Robyn Kent for you prompt attention to a flooding issue at our business. The employees were on scene the same day we called for assistance and handled everything including the insurance quickly and efficiently.

Li
Review №75

Very professional and kept with time commitment. Highly recommend.

De
Review №76

They always do an AMAZING job when it comes to cleaning my rugs there the only ones I trust with my rugs ☺️

Sh
Review №77

If I could give them a zero rating I would. I would NEVER hire this company again in a million years. They have no respect for your personal property and their pack up crew was rude and could care less if they destroyed your belongings.

Ja
Review №78

Dalworth is the best contractor I have worked with. As a consultant in the industry, I do not often encounter restoration contractors that are ICRA certified and knowledgeable of medical requirements. I would highly recommend Dalworth to any person or corporation requiring the services they provide.

CL
Review №79

Driver just passed me doing 90 plus mph on 114 after a major accident just yesterday shut the highway down. License plate LJJ 5883 or something like that. Drive Safer and you will have more customers.

Ma
Review №80

They never came out.

Su
Review №81

They worked on my home in McKinney and did a decent job but no updates were given to me during the work. Then, they left abruptly and were completely out of reach everytime I tried to reach them to get some of my questions answered about what they had accomplished, what are my next steps etc. Really unprofessional after payment.

Ni
Review №82

Recently reached out to Cameron to recieve a quote for future work. Cameron advised me of what would be the best option for me and gave a very affordable price! Very knowledgable and responsive to concern. Highly recommended!

bi
Review №83

Very sorry work came to the warehouse where i work due to Covid 19 cases and the entire warehouse is still dirty does not look like it was touched

Ca
Review №84

They picked up & returned all my rugs clean & fresh for affordable fee.

Ja
Review №85

They advertise a free estimate, but when I called them and told them that we had damage from yesterday they said it would be a $150 charge to come out and provide an estimate. When I asked about their advertised free estimate, they said you have to call the same day the damage occurs. Not sure why the distinction is relevant, but in any event, they are appear to be deceptive advertisers and that would make me question any quotes/work they might provide.

Sc
Review №86

We callled Dalworth and they had someone at our house in 20 minutes. Cameron Culpepper did a 3D mapping of the effected areas and explained the process so we knew exactly what to expect. The clean up crew was there within the hour and did a wonderful job taking care of the problem. We put a lock box on the front door and had our house back in 4 days.Inability of one of the two clean up crew to speak English was the ONLY difficulty we had (misunderstandings while trying to rearrange 4 rooms created enough frustration that I felt something needed to be said). Please note I still rated them 5 stars.Would I use them again? Absolutely! Best in the business as far as I am concerned!

Ch
Review №87

Thank you guys for all your hard work.

Pr
Review №88

Too busy and somewhat unresponsive

Li
Review №89

We had a a pipe bust and called dalworth, Michael and Kurt were out here within the hour to help. Within the next couple of hours we had all the stuff to make sure everything would start to dry asap. Once all the drying was done we were put in contact with Brian who was extremely helpful throughout the flooring process. Jason was also very knowledgeable and always easy to get into contact with to answer all our questions. Overall I am extremely thankful for all the time and hard work all these guys put into making sure everything was taken care of quickly and professionally. I would recommend dalworth to anyone

ro
Review №90

Kurt was courteous attentive to my concerns and gave me several Solutions it was a good experience way to go Kurt.

KA
Review №91

Dalworth Restoration did such a great job when my washer drain did the unthinkable,(became clogged and leaked water over much of the house), but Cameron and the different teams made short work of cleaning things up! They placed large fans and dehumidifiers throughout the house, came out every day to mske sure the drying process was progressing as it should and that the equipment was working properly. They all explained everything thoroughly, and withing 3 days all was dry. Arturo Murrillo was the technician I saw most often, but they were all so pleasant and easy to deal with; I wish I could remember everyones names, they all deserve compliments. Arthur and Kurt came and picked up their equipmentioned today abd both of them spent quite a bit of time in directing me as to how to proceed with the insurance company from here on. Before they left, all the furniture was put back in place and, except for what the water had damaged, one couldnt even tell anything had happened.Dalworth Restoration made the whole ordeal so much easier to deal with.I highly recommend Dalworth for any restoration!

Se
Review №92

Cameron was very informative and gave me the best price! I highly recommend him!

Re
Review №93

You cant beat Dalworths customer service, and Mr. Cameron Culpepper is a perfect example of that. I had the pleasure of having Mr. Culpepper as my service technician. I found Mr. Culpepper to be very knowledgeable, and he provided me very specific and detailed information that would give me optimal results for my issue with mold. While my issue is frustrating, it is lessened when you work with professionals that understand, and are able to walk you through the process without it becoming more overwhelming.

TH
Review №94

Hey u guys give Dalworth a call ,they r Super Company. We had water loss & called in am & they on the scene in 2hrs .the young Supervisor had wisdom about the job !!!

Sh
Review №95

Dalworths rug cleaning service is excellent. My Persian rugs were picked-up on time, labeled, cleaned, returned and placed on new rug pads that they cut to fit. The rugs look great!

Re
Review №96

Alex was very professional and did an excellent job in a very stressful situation.

Pa
Review №97

Kurt was superb professional thughtdful excellent service

Sa
Review №98

We contacted Dalworth Restoration as requested by our home owners insurance company for water damage from our A/C unit. The respresentative on the phone was very polite and they answered any questions that we had and promptly set up an appointment for a specialist to come out and review our damage. There was very little laspe in time for the specialist to arrive at our house. Once there the specialist was very informative and explained each step of the process of restoring our house. He implemented the restoration quickly and was able to save the house from additional damage. He walked us through each pricing item of the restoration and was very knowledgable on the services and what we needed for our house. He returned each day following that to make sure that the systems in place were working correctly and that there were no further issues or more damage. I would definitely hire Dalworth again and would recommend them to family and friends.

Sh
Review №99

Great job

Ni
Review №100

Great service !

Information
100 Photos
100 Comments
4.4 Rating
  • Address:12750 S Pipeline Rd #2A, Euless, TX 76040, United States
  • Site:http://www.dalworthrestoration.com/?trk=GMB
  • Phone:+1 888-778-9693
Categories
  • Consultant
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
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