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Eyemart Express
1680 Coburg Rd Ste 100, Eugene, OR 97401, United States
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Sh
Review №1

When my son needed glasses for the first time, we decided to try Eyemart Express. The staff we friendly, knowledgeable, and very helpful. They helped him pick the perfect frames. We had 2 pairs of glasses ready in under an hour. I would highly recommend Eyemart Express.

Ca
Review №2

This place is so great! I took my son in for glasses. They were done in less then an hour, the sales lady was so kind, knowledgeable and not too salsey. On the way home I cried because of how excited my son was about being able to see everything clearly. He read every sign all the way home out loud. It was amazing. Thank you.

Me
Review №3

Eyemart, was so warm and welcoming, also very helpful. I ended up buying 2 pair of glasses. They told me it would take an hour for both of them and they were both done and ready to be picked up with in 16 minutes!! Planning on buying more glasses threw them for sure

De
Review №4

I love EyeMart Express! Their prices are THE BEST! YoThey have all prices, $20+! Theres no reason to spent $400 on a pair of glasses. Plus they have 2 for 1 options, too!I always use them, and their eye exams are awesome, too...

Ma
Review №5

Wife and I each bought 2 pairs. They said to come back in several hours instead of the one hour thing. FedEX Shipping to Florence took 6 days with a holiday 3 day weekend but we chose that route to avoid waiting so long. Other wise, things went well with the glasses. All 4 pairs were great. Rebecca was very nice and helpful.

Ja
Review №6

I just love this place. We have had nothing but great service and the staff are friendly and helpful and calming when my husband who had a stroke was trying to explain things to him about his glasses. I’m for ever grateful. I recommend them for your every need.

Ch
Review №7

I’m not a stranger to Eyemart Express. I used them in Texas. What was nice to find was same customer service, I received my glasses far earlier than expected! It was to be at least a week they are experiencing a supply chain problems the same as most has experienced since county. Been using them for. 20+ years and have no reason to change!

Sa
Review №8

I went into the Coburg store with my prescription. I was waited on immediately by a very helpful person who not only maneuvered my insurance but also found me a pair of glasses that fit the confines of that insurance as well as was flattering to my face. I also used a pair of frames that were my arm and they were very accommodating about that. I was told that it would be at least a week unless the parts were in. I got home and there was a text saying that my glasses were ready! I went the next day to pick them up and once again was met with helpfulness and professionalism. I am definitely going back to get my progressive from the store and this company. Highly recommend them!

Da
Review №9

The lady that helped Mr get my new glasses was beyond all expectations. I didnt know if my insurance would help me with my glasses. I didnt even think to ask. She informed me that yes my insurance would pay x amount. Now I have the best glasses Ive ever had. Eyemart express goes above and beyond.

Ju
Review №10

These people are great. And they did a great job making my glasses for me. Thanks

Ka
Review №11

Always willing to help. No charge when my daughter’s prescription changed. They made her new lenses for her frames and they are very nice and super patient.

Je
Review №12

I am so happy with the 2 new pairs I just received. Eyemart Express employees helped me pick out nice frames. The glasses were available quickly. They handled the insurance billing. Thanks so much for making this so simple.

Da
Review №13

My experience @Eyemart was amazing! Friendly staff and I couldnt believe how fast my glasses got done!I will return In the future. So happy. 😊Thank you Eyemart

Te
Review №14

I assumed because of the low prices, Id get marginal glasses and cut rate service too. WRONG! The glasses are great and so is the staff. :-) Terry J

El
Review №15

How’s I have kids in glasses so many years and not know about this place?!!! Two pairs for less than a hundred bucks for his strong prescription in an hour!!!! Bananas!

Da
Review №16

Fast good value service!

Co
Review №17

I went in for an eye exam and new glasses. Eye exam went quickly. They had a decent selection of frames and the lady who worked with me was helpful and patient. The final cost was very affordable and Im super glad I finally have some good new glasses.

Mo
Review №18

Everyone was very professional and helpful! Thank you for the great work!

Ja
Review №19

Very nice place if you need a new pair of glasses very soon. It only took them ~30min to finish my glasses that day. The lady who helped us was very friendly and helpful. A good selection of frames. Though its a little on the expensive side, still totally worth it.

Da
Review №20

The personnel at this facility were all very pleasant and proficient. All in all, a pleasant experience. I love my new glasses.

Ka
Review №21

I was very impressed with the staff. They were all very friendly and helpful. Finding and trying on glasses felt comfortable, as I tried on as many as I liked at my own pace. The glasses I tried on were placed in a basket and were cleaned by the staff. I tried on a lot. I found 2 pair of glasses I liked but at the register changed my mind about the 2nd pair. There was no hint of disappointment or frustration on the part of the sales person. The glasses I chose were ready in 20 Minutes!!! I will definitely be recommending and will return there in the future!

Ch
Review №22

I was greeted by Christopher as soon as I walked in the door. He listened while I explained what I was looking for and gave me all the options available. All in total I got two pairs of sunglasses and was out the door in just under one hour. They offered to text me when they were finished, but I chose to wait while they made my glasses. I am VERY satisfied with my experience.

As
Review №23

Great service, extremely friendly and helpful staff. They had my daughters glasses ready in an hour for pickup. Many different styles and colors to choose from. Got two pairs of glasses with frames and lenses for under 100$ with upgraded lenses. Extremely pleased. Highly recommend.

Jo
Review №24

Always amazing service when using Eyemart Express. Quick, to the point exams and helpful staff when selecting glasses. Even during a pandemic and understaffed the day I went in, they were friendly and attentive to those needing services.

Ja
Review №25

Within a minute of entering the store an associate made contact with us. She was very polite and helpful. I picked out my frames, paid for them and left to run other errands. Total time in store was probably 20 to 30 minutes. In 45 minutes I received the text that the first pair was done. My friend and I proceeded to the checkout in the store we were in and before we got to the car, I’d received the text that the second pair was ready. Upon returning we were greeted by an associate immediately and were on our way in 5 to 10 minutes. I love both pairs of glasses! The staff were great and I was impressed with speed of those disinfecting the merchandise and all the surfaces. I highly recommend EYEMART!

Ma
Review №26

I definitely recommend this place! The staff was great. In and out in a breeze, two pairs of glasses were ready in 17 minutes, and the discount frames were surprisingly adorable!

Na
Review №27

The staff at Eyemart in Eugene was excellent, they let me browse until I found a few frames I liked and then helped with how the looked on me, went through all the details with me and were great about it. 17 mins for 1st pair to get done and 27 mins for 2nd pair. all in all a great experience

C
Review №28

Excellent service....10 ⭐ s

Ga
Review №29

I was pleasantly amazed at the service received yesterday at Eyemart Express in Eugene, ORDuring uncertain times of COVID-19 all staff was friendly, professional and respectful of distance & protection of others.I purchased 2 pair of eyeglasses and new lenses and within 33 minutes both pair were ready and fit me perfectly. The price was amazing and included transition of light to dark in them.I will return for future needs! Thank you so much! It is amazing how I did not realize how badly my vision was.Great service and staff!!

Ma
Review №30

Couldnt have been more pleased. Tana really helped me above and beyond.Eyemart has the best prices in town but she found me coverage I didnt even know I had and saved me money. Nobody ever did that before.

Fi
Review №31

I thought they had a good selection of glasses. The lenses were more expensive than I expected. But I didnt have time to shop elsewhere to see. The manager that I dealt with was knowledgeable, helpful and friendly

Su
Review №32

This was outstanding my girl was so nice and she made two pairs of bi-focals in less then 45 min they both fit perfectly I will difinitely do all my business with them thanks so much for the excellent service I am going to spread the word-Susan Potts -Eugene Or

ji
Review №33

I suggest Eyemart Express if you value your time.Great SERVICE !!!! I SHOWED UP AROUND 5 PICKED OUT FRAMES AND AROUND 6:20, 6:30 I GOT A TEXT THAT THEY WHERE READY I PICKED THEM UP 6:45 .I came from albany and was home in Albany 7:30 the staff were multit asking with many others and was very pleasent.

Em
Review №34

Great customer service, selection and speed. Loving my new glasses!

Mi
Review №35

Great prices on eyeglasses, quick service and easy going atmosphere!! Definitely a great place to find quality glasses that are budget friendly! 2 pair of glasses, both finished and ready to pick up in 26 minutes!

Li
Review №36

My first time getting glasses here. It was full of customers, but the staff was wonderful. They remained calm and friendly, getting to each customer quickly. I liked the frame choice here AND the better prices. I didn’t even know I could have progressives made in only 2 hours. Always waited at least a week at the more expensive stores.

Ho
Review №37

Fast service with an in-store lab. The best prices I have found anywhere. Knowledgeable, friendly and helpful staff. One could ask for more but that would be greedy. Well done Eyemart.

Ol
Review №38

My first time at Eyemart Express, and I was very satisfied. It was very busy but staff were courteous and didnt make you feel rushed. My glasses were ready very quickly. Overall a good experience.

Ma
Review №39

After struggling to find a pair of frames I liked at another local eyeglass store I decided, on a whim, to check out the selection at Eyemart Express. I was very happy to find a number of options that I liked at prices that insurance almost fully covered. Plus, I received a second pair with a special they were running. Service was great and my glasses were finished in under an hour. I found the lower prices frames are affordable and still stylish - a good option for those without insurance.

Ke
Review №40

Best frames ever! super durable and cute!! people working were friendly and fast! took 54 minutes to get both pairs and they even had 4 pairs to make in front of mine!! love love love!!

Ga
Review №41

After realizing my backup glasses were a couple of prescriptions old, I decided to try Eyemart Express offer of 2 pairs of basic no line bifocals for $72. I was a little concerned about how the inexpensive graduated lenses would work out but theyre perfect, equal to my expensive glasses purchased elsewhere. Granted, the $20 frames required for this deal arent dazzling but if you simply need backup or work glasses, this deal is a fantastic deal. Remarkably, the first pair was ready in 37 minutes, both pair in 45 minutes. Im ecstatic to have reasonably priced spare glasses now!

Da
Review №42

Fabulous frame selections, Great customer service and speedy quality eyeglasses made just for you. Very consciousness of COVID-19 prevention!

Wi
Review №43

It was fast and easy everything went great and they had my glasses back lease then A hour and both pairs was great just like I wanted.I would recommend all my friends and family to go there cause of the work and how fast it was to get my glasses done.Thank you for the great service.

Mi
Review №44

My husband and I have both home in to receive a set of extra glasses (we have kids....). I was extremely happy with the service and the timely manner of things. They said it would take an hour to get both of mine ready and they were both ready with in 20 min. My husbands took a little longer (busier day) but it was still under an hour. Have your prescription when you go in. If you need an extra set of glasses this is 1000% the place to go. They are wonderful.

Ni
Review №45

If i could give zero stars I would. I spoke with an employee yesterday to set up an appointment with the ophthalmologist. She was rude and very curt. She asked me questions and cut me off before I could give a complete answer. I happen to have the BEST insurance but she is apparently too incompetent to look it up and figure it out and simply said they dont accept it. They want CASH. Period.

Ka
Review №46

I am very pleased with the quality of the frames I picked out for myself. The eye tech was so sweet and courteous. She made me feel confident with my selection. I also appreciated the fact that she educated me on the different types of lenses so I could make my own decision based on my needs. The next best thing, they text me in just 58 minutes that my 2 pairs were ready for pickup!

St
Review №47

This location has kinda given me terrible customer service both times I’ve used them. I won’t be back to the company ever again. Not very understanding or helpful. Sorry Eyemart express you lost a customer ....

Mo
Review №48

They are excellent.. The stuff there are super friendly..good selection for eye glasses too.. I love how they handle kids...thank you.

Ro
Review №49

It is one of the best places to go and get frames plus they have an optometrist in the building which is excellent and only an eye exam for glasses with $99 for everything

Ch
Review №50

Excellent staff from the optometrist to the front desk and a broad selection of frames to choose from. I had two pairs of glasses ready in about 30mins. Couldnt be happier about working with Eyemart Express!

Br
Review №51

I recently had a great experience. Excellent customer service, good advice, and great help choosing frames. Glasses were finished in 25 minutes! Will be going back for a 3rd pair soon...just because the price is right!

Ca
Review №52

WoW, wonderful service and so easy. I was a bit nervous, as this was the first time I didnt have insurance. What a good deal they had. Had two pair of progressive glasses with added tinting for $126 within 2 hours.

Mi
Review №53

Outstanding service and Quality , I no longer go anywhere else , Best Employees as well ❤️

De
Review №54

I was visiting from out of state and did not expect to buy glasses at this location. While visiting daughter I just wanted her opinion on frame. Eyemart made it extremely convenient for me and glasses were ready by end of day...and since I had a flight the next morning that was extremely important. I really like my new glasses/shades. I highly recommend

Ca
Review №55

I received excellent and fast service that was very affordable. They replaced the lens in my old frames and I bought 2 new pairs because the price was so affordable.

St
Review №56

I was pleased with the selection of eye glass frames they had in stock. And even though I had already used my insurance at another, less pleasing retailer, they still gave me a sizable discount on my second pair of frames. Overall, I left 100% satisfied.

Ka
Review №57

Im giving them a five star for now because 1) I like the glasses, 2) they were the best price in town 3) they arrived ahead of schedule 4) everyone was pleasant to work with. Still remains to be seen if the glasses hold up. So far so good, 2 days in.

Am
Review №58

The ladies were really nice and patient when it took me a while to finally decide. As I was leaving to run other errands while they made the glasses for me a queen of all Karens came in. She yelled and pointed at them, resembling an obese and rabid hobbit. The floor staff somehow was even able to stay calm and keep and a soothing voice while asking the Karen some clarifying questions.Those poor women didnt deserve to be treated so poorly and i hope that women was banished from the store.

Je
Review №59

Really help me out my wife had brain surgery an couldnt be there an they help me out where I was able to get my wifes Glasses thank you so much for the love an compassion

St
Review №60

Got 2 glasses for price of one with bifocals. Great service and so helpful

Da
Review №61

Great customer service! My glasses were ready in less than an hour.

Sa
Review №62

I was really impressed with the customer service and the safe practices during this time of concern. Everyone was so friendly and anxious to help.

Mi
Review №63

Eye Dr on site makes it perfect!!! 2nd time getting glasses there. Highly recommend! Who wants to wait 2 weeks to get new glasses???? Not me! 2 pairs in less than an hour! Helpful staff, very friendly.

Om
Review №64

Hats off to Christopher S. At the Eugene, Oregon store. He is a real service hero.While vacationing on the Oregon shore, I lost my glasses on the mud flats while clamming. We looked but the tide came in before we found them. I called the closest Eyemart Express and was delighted that they could make new ones in just a couple hours. Not only that, but Christopher had them shipped right to our campground! The drowned glasses were only three weeks old, and were replaced and delivered at no cost.Thank you Eyemart Express and Christopher for superior customer service in a day when customer service can be a rare commodity.

Ti
Review №65

Very happy with my our recent visit on 10/1The employees and Dr. were very attentive and went out of their way to answer and accommodate us.Probably the best eye exam Ive ever had.I will return when its time for new glasses.

St
Review №66

Everything was great very helpful. I was from out of town so they mailed them to me. Only problem they set .y bifocal to low. I am getting use to them however.

Vi
Review №67

Friendly staff , fast service, Pleasent Pleasant to deal with very understanding and very clean along with covid-19 protection for customers. Highly recommended for the price and the service to everyone looking to purchase glasses especially those unlimited incomes without insurance, this is the place to shop.

Ro
Review №68

Always helpful & I walk out seeing a lot better than when I walked in! The last 2 times Ive been there they work wonderful deals & I always end up with 2-3 pairs of glasses. Im a very satisfied customer!

Ca
Review №69

Great service from the front staff. Would have given 5 stars if I hadn’t had to get one of the two pairs of lenses recut. I purchased 2 pairs, not the cheap deal but not high end either. One pair was great from the get go. The second made me drunk instantly. I’ve been wearing glasses over 40 years, so I knew they were off. I returned the next day, they compared the two sets and had my new lenses in and on my face in under 30 minutes. Very satisfied customer here. I’d definitely recommend them if you’re looking for new glasses.

tr
Review №70

Love the fast track on my glasses and i buy one get one greatly appreciate i go there from silverton only i wish there was one more closee to me

Ka
Review №71

The staff was friendly and knowledgeable. My appointment was on time and efficient, without feeling rushed. Highly recommend.

Li
Review №72

Extremely disappointed. I broke my glasses and heard there was a quick turnaround and low prices here. My glasses cost over $300 and they wont be ready for about another week. In the meantime Im forced to use an old prescription and glasses that are driving me crazy. Not good service in my book.

Jo
Review №73

Great selection and prices. Very helpful and knowledgeable staff. Daniel was awesome to work with. Will highly recommend!!!!

Pi
Review №74

Wonderful customer service excellent people and very high quality in glasses. Theyre very quick and efficient. They have a wide variety of frame to choose from and the prices are great for any size pocket. And they have good hours. And the warranties are absolutely amazing after you get to glasses you have 30 days to make sure that they fit well and the lenses fit your eyes correctly. And if you get the scratch resistant on the lenses you have a one year warranty on that. I feel that the Eyemart Express has the best quality the best location and the best people working there way better than any other place Ive been to Walmart and a couple other eye places and Eyemart Express tops all of them.

Er
Review №75

Someone was available to help me right away and stayed with me from selection process to pick-up. Then I ran a quick errand and they were ready to pick up in 30 minutes. The price of the exam AND the glasses were very reasonable! And the service was outstanding... Doesn’t get better than that!

Kr
Review №76

I walked in middle of the day in Friday just to scope out the place. Looking around I realized they had hundreds of glasses for me to choose from so I proceeded to schedule an appointment. I was able to schedule for next day. Shopped around for frames with the help of the associates - and left happy to come back. Came back saw the optometrist who was very friendly, and knowledgeable - got my Rx and walked into the lobby to proceed with the purchase of glasses. They had a sale for the second set, I was pleased to hear about! Once I made my selection, the associate walked into the lab (which is in the same building) and came out with my glasses 20 minutes later. It may not seem like much - but to be scheduled so quickly, but such friendly staff, and to leave with my glasses SAME DAY I was shocked. I suffer from headaches daily, and I honestly wanted to cry knowing things will get better from here on out. It’s the little things that really make the biggest impact. Thank you guys.

S
Review №77

Thank you Jesus!I awoke Saturday morning to find out that my puppy had gotten a hold of my glasses and chewed them up, Thank God the right lenses was still in tact and I was able to find Eyemart Express in a Google search for same day glasses. I called and by the grace of God there was a cancellation so I got the slot, I got an eye exam and two pairs of glasses in about 2 hours. Thank you Jesus and Thank you to everyone there at Eyemart Express who helped with my glasses...

Li
Review №78

Our family came in the store three different times.We worked with three different people.They were all superb.Happy that we went, we cant wait or either glasses to come in.

Mi
Review №79

Unbelievable how fast they were. So. helpful with no hassles or hang ups ..will definitely use them againMakes me pause to think why over the years other places Ive gone took so long to get my glasses to me and at three times the cost just for one pairWere they running around testing them out ?I digress ...these people are no joke......

Im
Review №80

The staff was nice and went the extra mile to help me get what I needed. My glasses were done in 24 minutes. My glasses fit and look great. I can see good again. Thank you for the awesome service. I recommend them.

da
Review №81

The customer service was excellent they where very professional and got me and my friend a great discount on our glasses I would recommend going there if you need glasses

Ka
Review №82

The eugene location was amazing they had a wide selection very helpful courteous staff the went over pricing and looked up my insurance for me, when I didnt have my card. When it came time for my glasses they said an hour and they would text me when they were done, we went across the street for dinner and both pairs were done in under 20 minutes They were amazing I highly recommend this place

Ro
Review №83

I was able to get help fast and easy. The staff was very friendly and helpful and I will certainly be back and recommending this place to others!

Am
Review №84

So incredibly quick and helpfull!! I was told my glasses should be done in 2 hours or sooner, and they were done in 24 min!! The staff was very helpful and kind, and Daniel was very amazing.

Me
Review №85

I had a fantastic experience here. The staff is awesome. The glasses are cool and modern. Only area I see for improvement is, they could have called to verify my insurance when I gave it to them the week prior, rather than waiting until I was there on a Saturdayand realizing they couldnt verify it on a weekend. But it all worked out fine.

re
Review №86

My daughter and I had an extreamly easy time picking out glasses and then an extra pair on a deal. We got her scratch protection lenses and with those came free tinting so we turned one pair into sunglasses! All for a very reasonable $100 We had her prescription faxed over and had her glasses in less than an hour!!! Fast and kind service! I will be purchasing my familys glasses here from now on!

Ki
Review №87

This is my go to place for glasses for about 8 years now. the crew is friendly and helpful and go out of their way to make it a good experience. this time I was told it could take up to 2 weeks to get my glasses due to a backup from a broken machine. they texted and called me the very next day to pick up both pair of my new glasses. awesome service. I also saved about $150.00 by going here and not using my insurance at a different place. I highly recommend eyemart express

st
Review №88

Everyone was extremely nice and they had both pairs done in less than 1/2 an hour!! First time getting glasses and they made it an even better experience then I thought it would be!

Pa
Review №89

With my daughter helping me choose frames and an associate helping me with choosing readers, I was in and out in less than 30 minutes. My glasses (both) pairs in less than an hour. Very happy with how they turned out. Im getting lots of compliments on my glasses.

Le
Review №90

Very good examen glasses look great and feel amazing

De
Review №91

I took my 92 year old mother to get glasses at Eyemart Express. My moms glasses seem to disappear or break at the memory care facility where she lives and thaIm finding she is in need of new glasses and backups. The staff at Eyemartw lovely. My mother was quick to choose two frames. We already had her prescription so it was easy to set the bifocal line and send us on our way.We went for lunch. Of course mom couldnt read the menu. I received a text that one of two glasses was finished in 28 minutes. Another text came shortly thereafter. We were thrilled. We headed back and mom had her new glasses fitted. The entire process was very calm and easy. I really needed her to have new glasses as soon as possible and Eyemart Express certainly fit the bill for me. Although there wasnt a huge selection of glasses available for the 2 for $76. deal, it was better than I expected. Eyemart Express had been recommended to me and Im very glad that I followed through on the advice.

Er
Review №92

Staff is so nice and positive! Even though theyre busy and overworked they do such a great job and are extremely helpful!

Ra
Review №93

Staff and doctors where nice and thoughtful! They did a great job and very quick too!

Se
Review №94

This place thinks this kind of online assessment is appropriate to have employees use before hired on. Just a tedious quiz with the same questions written over and over. Wasted my time.

Ne
Review №95

This place is wonderful😁As soon as I walked through the door, I was greeted an helpped. After going through the process, which was thorough, and did not take long, with my order of 2 pair, I received a text a half later that one was already ready, 20 min later the other was ready I love them, my glasses work great

Ka
Review №96

Fast and friendly service. Daniel was delightful and went above and beyond to help this indecisive shopper choose a sunglasses frame. And I love them! I highly recommend Eyemart Express.

Ju
Review №97

I just came in for the 2 pairs for $38.71 deal. I didnt even add any upgrades to them and theyre the best glasses ive ever had. Plus, even though they were super busy, they had both pairs ready in about a half hour. I was extremely impressed. I also love how they offer free tune ups a year long warranty on both pairs. Amazing deal. Great service.

Ke
Review №98

The staff are very nice they worked with my insurance to get me great glasses after years of dollar store readers having the glasses that are made for me makes life so much better in focus

Am
Review №99

I’m so impressed with the selection and service that we received at Eyemart Express in Eugene. My daughter needed new glass, and the staff helped us find 2 pairs that she loved. The process from deciding on what glasses that she liked, mind you picky teenager, to having glasses made was quick!They make glasses in about an hour. Of course we took advantage of the buy one get one for $10 special.Thanks again ladies for being professional, knowledable and sweet to my daughter through the process.Highly recommend!

Je
Review №100

I love my new glasses and plan to order a couple of more pairs soon. Fast service.

Information
5 Photos
100 Comments
4.7 Rating
  • Address:1680 Coburg Rd Ste 100, Eugene, OR 97401, United States
  • Site:http://www.eyemartexpress.com/get-glasses/Eugene/97401
  • Phone:+1 541-485-0303
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
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