The comment that the staff is always friendly was clearly written by a staff member because they are as friendly as a pit of snakes. I asked for a report to be sent to a specialist and received a huff and eye roll with a dramatic production of finding a piece of paper for me to write his information on. It’s no surprise that he didn’t receive it. The PA I saw was professional but I’d avoid this place altogether because of the front office. I guess they don’t really have to be personable because they’re the only show in town.

Worst ever

Dr. Fryar was fantastic and very friendly and helpful. She quickly helped me get my arthritis under control and maintained. She has recently retired so I am anxious to see if the service is as good as it has been.

Overcharged me for an office consult that was basically hey put your hand in hot water for a few then cold water 🤦‍♀️ Glad I have to pay over $200 for that remarkable advise 👍

I thought doctors were supposed to be caring. Nothing caring about this practice. Its run like a club either your in or youre not. They care nothing about the suffering patient.

Staff is always freindly. Any call to the office is returned. Dr my husband see is always helpful and sympathetic.

Treated really nice wait was a little long but understandable. Doctor was awesome and still is. Great place.

My doctor electronically requested that this practice schedule an appointment for me ASAP as he wanted me seen somewhere within the month (locally or out of town). When over a week has passed and we hadnt heard from them, my doctor scheduled an appointment in Cleveland. Nine business days later I got the initial call from their scheduler but I never called them back. 15 days later they called.me back again to see if I wanted to schedule. No thanks--with that kind of follow up I can only imagine the wait to actually get an appointment or the service once I get there.

Dr. Herbst misdiagnosed me back in 2007 and even though I was already being treated for Lupus, Dr. Herbst told me I didn’t have it and took me off my Lupus meds. Three years later, I had 3 cardiac arrests due to Lupus complications! I lost 6 years of my life including not graduating from nursing school. Cost me thousands of dollars. Presently, I have a pacemaker, but I lost years of my life bc of a careless doctor!

I saw Dr. Herbst multiple times at this facility, requesting a diagnoses for my joint pain and swelling. He was arrogant, rude, talked down to me, never took any of my concerns into consideration, and never worked up any differential diagnoses besides some very basic things. He kept telling me to wait and see him in a few months, told me I had tendonitis but didn’t recommend anything for it. I ended up going to another rheumatologist at another facility who took one look at me and instantly knew I had Ankylosing Spondylitis. I lost months of my time progressively getting worse even though I was trying to get treatment from him and other providers. Don’t waste your time with Dr. Herbst. He is arrogant and compassionless.

I called to make an appointment and actuallt Could Not Make an appointment b/c I didnt have a Diagnosis. Im a Clinical Psychologist in private practice, and I Diagnose my own patients! Imagine that... But then I see patients who lose insutance coverage- pro-bono. How many providers do that? If anyone in my office EVER spoke to a patient like I was spoken to by this office, wed have a talkThe Patients Are THE Reason WHY Were There EVERYDAY. Got Compassion? Unbelievable.... Dr. David J. Johnson

Watch your bills from this place. They say they sent me a series of bills over a three month period, when in fact they didnt. So without argument on Jan 29 2016 I paid the bill with late payments. Now these people sent me another bill for the same thing, with new late payments. I have my receipts of payment but you as a patient need to keep your records. This place double dips and obviously are incompetent about keeping their records straight. BEWARE, will never go back and this is definitely going viral.