I drove 5 hours round trip just to go back to Dr. Sara Myer after we moved away. Calling to make the appointment was a breeze. Checking in at the office went smoothly. Im surprised to see so many negative reviews. I will continue to take the drive as needed just for the care from the staff. Honestly. They took the time to make sure I could have 3 different appointments in the same day. And the views from the waiting room are hard to beat.

At my last appointment I told my doctor that I was concerned that my medication needed to be changed because it’s causing my mental health to decline rapidly. She seemed to be in such a big rush that she didn’t address my concerns just saying that I should call if it gets worse.I called the office to set and appointment and was transferred to triage. I was told if I gave all of my information they would call me back in 24 hours- this was a month ago and I never heard back. I have a feeling that reception just doesn’t want to deal with people. Every time I try to call back the wait is way too long for me to hang on and I’m just getting worse as time goes on. At this point I feel like I should stop taking it and look for a new office.

HIGHLY recommend! Dr. Jurecki is kind and in-tune with modern needs of patients. She is personable, actively listens during appointments and is non-judgmental. Their office has a patient portal which offers messaging; making communications convenient and efficient.

I used to love the practice, but for the last 5 years or so, it’s a revolving door with their staff. I do not feel as if I matter to the practice. After two weeks of trying to get a human being in the phone to figure out what the heck is going on with a prescription and not getting any answers from them, it’s most definitely time to find a new provider.

Very long, convoluted check-in procedure (20 minutes on average). Despite providing them with detailed verbal and written instructions, after each after visit I needed to personally call to retrieve my test results, because they were not forwarded to my physician in a timely manner—which is of utmost importance during an IVF cycle when medications need to be adjusted and timed according to test results. The staff and nurses on location are friendly, but had some rude encounters over the phone.

The best place for women!Amazing Doctor & friendly staff ❤️🙏Love to see you guys always 🥰

Always end up leaving in tears. My concerns are never validated. I always feel pushed out the door with no help or informed about my body/choices. The OBGYN can be an intimidating place as it is, we don’t need staff that makes you feel less than human. Please protect yourself and go elsewhere!

Ive been reading some of the negative comments made and Im truly surprised. Ive worked in the medical field for over 30 years. I have seen some rude behavior in offices, but NEVER at Ob/Gyn Associates. Everyone has always been pleasant with me. They run an efficient, professional business. 5 Stars from me!

Best obgyn practice Ive been too. Always really nice and helpful and listened to and answered any questions or concerns I had.

The staff and medical professionals are so kind and awesome! I have been going there for years, and Ive always had a great experience. I go for a shot every three months, plus my annual exam once per year. The office is always very clean and pleasant (great job on the COVID-19 safety, too!), but its really the staff really make this place excellent for me. They are friendly and so extremely helpful. Highly recommended -- Five stars all around!

This place is a disaster. It embodies everything the city of Erie is known for. That being a giant dumpster fire. The bedside manner is something In between a corpse and A cinder block. Bad organization skills, miserable employees through and through, they don’t return your calls, they just treat you and street you. They have one OB/GYN for Erie covering two hospital Systems. That’s a huge workload and terrible result stem from it. Drive extremely far away from here

When I had my first visit with Dr. Wagner I thought she was having a bad day but when I went in for the second time I realized she is just rude, unprofessional and inconsiderate. I left crying because I didn’t get to ask some of the questions I had regarding surgery for cyst removal. I don’t think she in compassionate when it comes to her patients and I’m never going back to her. You should not work in the medical field if you’re unkind and the opposite of helpful. Save yourself the stress and see someone else!!

I dont usually leave reviews, but if I can spare someone else the suffering... short story - this place is terrible. The other one star reviews are correct.

Disorganized, chaotic, and you have to pay your payment dues via the mail ONLY.

Ive always liked this place the staff is kind & it has a nice Aesthetic however the phlebotomist Abby (White female with black hair) kept feeling for a place to draw my blood & then did it in the spot where my tendons are causing pain to shoot up from where my arm bends to my thumb. so I encourage you to have someone else draw your blood & she should be monitored to make sure shes not doing it on purpose.

Office is nice but they are allowing way to many people in the waiting room and making you stand too close at checkin for Covid precautions. Seats are only 2 feet apart so it’s hard to stay away from others. There were 21 people in the waiting room plus 5 workers. They also have you wait for a long time in the waiting room potentially exposing you more. I had 2 appointments so I waited 30 minutes + 30 minutes for a total of 1 hour in a crowded room. I was very uncomfortable.

Ive been going here for years and the the staff is always attentive and friendly. Dr Warner was a very strong advocate for me when my insurance provider wasnt going to cover my surgery. I always feel in good hands at this office!

Ive been coming here for over 20 years . Since Dr.. Finn retired this practice has really gone down hill . She was the last original Dr. from when I originally started coming out here. They seem to be dropping the ball on getting my biopsy scheduled for my breast . I had the second mammogram and ultrasound done last Tues and here we are a week later still trying to get a biopsy scheduled for something suspicious on my left breast.. I believe this is the icing on the cake I will be finding a new obgyn once this is over... smh...

The front desk is so welcoming and friendly. Dr. Scutella is literally the best and very easy to get along with. He takes his time with his patients and is very knowledgeable, and truly cares for his patients. If I could give him 10 starts I would!!

The front desk is amazing, friendly and very helpful. The waiting time is not too long and they squeezed me into a sonogram although I wasn’t scheduled for one instead of making me come back for a whole new appointment. Also the scenery is lovely in the waiting room

It was weird seeing a new provider every visit..like hi, who are you?? But this office did help me have two healthy babies as gestational diabetic. I was impressed with Dr. Thompson and Dr. Scutella. Wasnt impressed with Dr. Wagners bedside manner delivering my second child. Worst experience at 3am. But overall great heathcare.

This place is garbage. Rude, unorganized, physicians dont listen to their patients, staff will lie to your face when they lose your paperwork. Run as far away as possible.

Worst doctors office ever! I was rushed the entire time, was unable to ask questions because the doctors schedule was too packed. Doctor ran unnecessary tests that were not routine and therefore insurance didnt cover it and I had to pay out of pocket for a test to check my yeast?? When I called and asked each woman I talked to was so rude and unhelpful, I was made to feel so dumb for not knowing the medical codes for everything (Im not a nurse why would I??) Cancelled my appointment and will NEVER go back.

I love going here for my appointments. Staff is super friendly and helpful. I feel respected and treated with care and concern. Its clean and well organized. I would recommend this facility to any female I know. Parking used to be free; however, now you must pay for it. On the bright side, its inexpensive.

I’m really not sure how this place remains in business. I had an STD panel done in early October and received a call about a week later saying I needed to call back. I called and left 3 different messages and never heard back. I then received a letter from the health department in JANUARY informing me that I did in fact have an STD. I was appalled at the fact that OBGYN & Associates was aware of the fact that I had contracted something and didnt try everything they could to contact me or return my numerous phone calls.

So i went for my first apt a month or so ago front staff seemed fine and nice but when the dr came in (who was nice by the way) he didnt even know what i was there for. The nurses didnt set him up right he thought i was pregnant and asked if i was feeling any kicking.. I dont blame him he was pretty nice other then in a hurry and when i asked for my hormones to be checked he asked what hormones.. It was kinda rushed i didnt like that and he was worried about me having endo so he had me get a sono but then they tell me a sono cant see endo so im confused. They found something in my uterus and i go back for another sono so hoping they do good on that. Also never got a call about my tests i had to just call the hotline and wait for them to be there. Not a great experience but not as bad as it could be i guess...

The most incompetent, rude, unorganized, and least compassionate medical staff I have ever encountered in my life. Save yourself time, stress, and money and find a different obgyn to deal with.P.S.: don’t even try to come in contact with the office manager to file a formal complaint. She will just have another one of her rude employees call you back over 2 days after you left a message and tell you pretty much oh well and have a nice life. The.Worst.

I love this office and the doctors. They are very knowledgeable and friendly. Anytime I have questions they answer them and I feel very comfortable there. I go to the myrtle street office and the front desk always remembers me and are always friendly.

This is an amazing practice! The providers are all very compassionate and take their time with you. All of the office staff is pleasant and willing to answer questions or direct you to the right person. When you call to speak with a nurse they are very knowledgeable and get back to you quickly! I highly recommend this practice!

Save yourself the trouble and find a different doctors office. I can not imagine there would be a worse one than these guys. For 3 weeks i have called this office about getting the progesterone they prescribed. They told me they sent it to a cvs after i told them i only use rite aid i was told they would correct that so i call rite aid the next day to ask if they did.. they didnt so i decide to try cvs...turns out they did not call it in to there either. They lied about calling in the medication they gave NO CALL BACKS after leaving 3 messages and telling the women at the front desk i need a live nurse they always agree then send me to the prescription line which does NOT call back. Unless you physically show up to the office do not expect they will get anything done. I called 12 different times before giving up on that. I now have an appointment in a new office thank god.

No long wait in the lobby or the dressing room

The office staff is absolutely deplorable and that’s putting it nicely. They are rude and careless. They do not attempt to get all of your information when you enroll as a new patient and end up calling and sending appointment reminder texts to complete strangers. This is clearly a major HIPAA violation. When you call to correct the information they brush it off like it’s no big deal. I wish there were more options for an OBGYN in erie because this place has been nothing but horrible in every way.

Everyone has been very nice and helpful. Convenient to have everything done at one place. Dr. Achenbach is very kind and knowledgeable as well. People tend to forget you have to be involved and talk with your provider. Not sure why there are such bad reviews as this is a normal office with good staff. Also, they do follow the professional guidelines for practice, many people who post negative are just ignorant.

I love my Doc - Dr. Thompson, but the other staff are what drives my poor review. I am very rarely able to get a hold of anyone via phone. The few times that I have been able to get through and speak to someone, I get interrupted, spun in a circle of automated prompts, put on hold etc. During one of my last appointments, the receptionist/ scheduler even asked ME what the doctor meant by the medical terminology and billing codes that were written on the sheet. The office is clean, organized and large, but the staff seem unorganized and could use some more training. My physician is amazing. He is on time, attentive, kind, funny and a great surgeon.

Some of the staff are snobby and rude. I love some of the doctors though. Very slow at giving test results back when you need a call from them. Tried calling front desk I think it was and the lady that answered started with an M I think she was very rude and hung up on me.

Been going there for 26years or more always have been comfortable and left knowing everything I needed to know

OBGYN Associates of Erie could not have been better! The nurse at the front window was so nice and patient with me. The nurse who took me back was concise and the doctor I saw was knowledgeable and no nonsense which I loved! The OBGYN Associates of Erie staff is welcoming and kind! It was a wonderful experience all around :-)

I had a very good experience at OB/GYN Associates. All of the office staff were really friendly, and Dr. Scutella is awesome. I was able to get an appointment to see him as a new patient within two weeks of scheduling. The only complaint I have is that they stopped validating parking so now you have to pay to park in their lot. On the plus side, the view from the waiting room window is really pretty!

Ive seen nearly everyone.... very busy practice. Very caring practice.MELISSAamazingly patient and caring. So many people calling Im sure but took the time to answer health question.😊 Thank you!

Everyone here is so rude and unorganized, from the receptionist to the nurses taking me to my room to the doctor that saw me. Just by walking into the lobby you can tell this place is about quantity not quality. I spoke to my doctor for 5 minutes and she left the room before I had time to ask any questions. Still waiting to get my results that I was told I’d get the day of. When I went to get my blood taken a nurse even had her lunch and phone sitting on the table where my arm was laying. Everyone here is rude to the patients and to their co-workers. I would highly recommend going elsewhere if you can. (As many women don’t have the option with the small selection in Erie) I and my friends and family that go here have all decided to go elsewhere from now on even if that means driving. I felt like the patients are Cattle being pushed through to make a profit.

This is my first pregnancy and so far the doctors have been great but has anyone ever done self pay here besides me? I changed doctors midpregnancy and drive 30 minutes farther because we were told wed get an 85% discount here .. so far Ive been given 4 different prices with the first one being the lowest price and the one I was planning on till I called in to pay and they told me a different amount ... I understand in order to get the discount your delivery fee has to be paid by your due date which is what Ive been trying to do but its been super stressful for me since the price seems to change every time I call ... (so far Ive been given 4 different prices on the delivery ) UPDATE: I talked with someone from the billing department that helped me figure this out ☺ and am pleased with the results. .

I was miscarrying 9 months ago and they just rudely told me its over and I can come back when Im pregnant. Tried to schedule a post operation follow up with them today (Dr. Achenbach did the operation although this was not my choice, I didnt want to do business with this place again). The receptionist transferred me to triage (to schedule an appointment???) and they didnt answer or return my call. I wont be returning, and I dont recommend this place to anyone. Even though I was told I have to follow up with Dr Achenbach, they obviously dont need or want the business so Ill find someone else.

Half of he staff isn’t friendly. Not sure how long it takes to text a sonogram but I haven’t gotten anything in 3 days so that’s pretty 💩💩💩

I would have to say Dr. Thompson is the best DOCTOR at this practice. If he was not there I would second guess this office. There are a few very unprofessional people who have no knowledge of customer service etiquette. Then there are those are very concerning and professional. You have to way your pros with the cons. I love Dr. Thompson.

Great Midwives! Super friendly, helpful and knowledgable. They were there every step of the way and couldnt have been more caring and understanding.

In the past, I have noted that some of the staff was not friendly particularly to my daughters, BUT at my recent visit, every single staff member was a delight and very kind from the desk to the nurses to the technicians! As a customer service professional, I have to say - keep up the good work on improving great service to your patients! The wait for my mamo was a little long, but the technician was fabulous! Dr. Scutella is very experienced and knowledgeable. I feel very confident under his care. My daughters and I have used OB/GYN Associates for years! They are tops in my book!!

If you make an appointment you and get in and out very fast! The lady I had was great to talk to. It was s very informative visit.

I am awake at 345 a.m. and so discouraged. This is the only facility that accepts my Highmark insurance in this area. Huge business, only place to go locally.The facility is clean with modern equipment. You can be in and out quickly. GREAT IF YOU JUST NEED A PAP AND HAVE NO OTHER ISSUES. As a married 32 year old woman, no children, hoping for a family for years,this was the most traumatic experience Ive ever encountered with loss of a pregnancy. One child out of twins now deceased.My pathetic and old bodys fault. My husband being present as well during this visit.I highly encourage all of your medical staff, Drs too, to get sensitivity training and learn how to treat a hurting patient once delivering terrible news, regardless if she be a 14 year old teenager not wanting the child to begin with,or a 32 year old woman that this is all she wants...Just a few examples, The nurse that did my initial prenatal counceling calling the Dr. In front of me asking if she should use the code for miscarriage or vanishing twin Not appropriate in front of me the patient.ALSO LAB STAFF -additional training- the same woman every visit sticks me 4 times then harshly scolds me not to move as I almost pass out... I have been in the medical field for 13 years and treat all my patients with gentleness and sensitivity -every day, every time. Heartbreaking to see medical care everywhere is unfortunatley now going in a different direction similar to this experience...no where else to go.... This has negatively impacted me for the remainder of my life. I will have to continue to be seen here and will hopefully become more numb with each visit so that it hurts less each time...Trish a medical assistant, was the only staff to show me compassion and gave me a hug that I so badly needed. Never change, your patients need you.

Ive been seeing Dr. Weibel for over 10 years and hes always been very professional. I also quite often see Amanda the physicians assistant and shes always been courteous and has always cared about me as a patient. Theyve helped me through pregnancy issues and I was always able to make and reschedule appointments with ease and I never found the scheduling staff rude. Even though the practice has grown and its a very busy office, I was always treated kindly and I never felt like just a number.

Dr. Warner is the reason I gave 5 stars. She is so personable and actually takes the time to listen to you. She is the best!

Best prenatal doctors I could find. The speed of service is impeccable. The way they treat you is normally amazing. I love this office.

I had no problem with this practice until recently when I had issues with a sonogram. The sonogram supervisor called me and instead of politely telling me they could not help me with my problem I was berated on the phone and left in tears. I work in healthcare and in all my years I have never spoken to a patient or family member with such disregard, lack of compassion, and no understanding of customer service. She actually told me I didnt have to come back and she would cancel my future appointments. If it wasnt for the wonderful doctors at this office I would take my business elsewhere. I sincerely hope that my future interactions with the diagnostic department of this doctors office live up to the wonderful reputation the ob doctors here have worked hard to earn.

First off, the only reason I am giving OB/GYN Assoc. a three star review is because of Dr. Larry Thompson whom I have been seeing for a number of years and wouldnt change him. He has an incredible demeanor and always makes me feel comfortable and answers ALL of my questions. He gets an A+ from me, and I would give this place five stars if it were JUST on his performance and presence.Now for the terrible part which would be a 1 if I could rate separately -- I found out I was pregnant right around Memorial Day. I knew it wasnt official until getting the blood test done at my doctors office. I went to OBGYN, had my blood taken, and was sent out. I was told by friends who also go there that it could take up to three days to get this result back. I called the office to see about setting up my first prenatal appointment after waiting and waiting for results, and was put on hold through triage, left a message, and waited almost 24 hours before hearing from a nurse/doctor. She apologized that no one had called me. She then scheduled me for my first prenatal appointment at the end of June.Ten days later after finding out I was pregnant, I began to notice some worrisome signs. I waited a few more days and called the office to speak to someone. Again, they said they would put it to triage and I would get a call back. A call never came. A few days later, I woke in the morning and just knew in my gut I was miscarrying. I waited about thirty minutes before calling the office. I reached someone, and through tears and a choked up voice I explained what was happening. The woman on the other line seemed to want to pass me off right away, and YET AGAIN I was told the concern would be put through to triage and they WOULD RETURN MY CALL. I have never been pregnant before. I was home alone and scared. I waited 40 minutes to get a phone call back to a woman saying, How fast can you get here? I mean, how fast can you get here safely? We rushed over to the Myrtle Street location. I waited a few minutes before being called back to a sono room where the girl kept saying, I cant really confirm a pregnancy, but your doctor will be able to talk with you about it. I told her straight up, LOOK, I know whats happening, but am I okay? And she told me the doctor would talk to me. I then met a midwife, Kara, who GOD BLESS HER, took me into a room and told me that I was most likely experiencing a miscarriage. She had very kind words, and told me it wasnt 100% certain until my hcg levels were checked every two days and were consistently dropping. They took my blood that day. The girl at the reception desk didnt even know how to schedule these every 48 hour blood tests being one was going to land on a Sunday. She was asking a fellow receptionist right next to her about what to do and the girl literally ignored her same question THREE times because she was texting.....My fiance and I were just staring at each other, confused out of our minds. I went to get my blood taken four times since then (twice being at ACL), and today I realized that no one has called me (nor the ROBOT system) to let me know if my levels are back to 0. This is what really prompted me to write this rant: I was just on hold for 10 minutes, someone answered, and sent me straight to a voicemail where they tell you it could take up to 24 hours to receive anything back. I cannot BELIEVE how unprofessional and unsympathetic this organization is in such a terrible time for someone. I am praying I find a better office because I couldnt imagine going through this again with this same organization. I still have not even seen Dr. Thompson who I feel would have made this experience a little less stinging. This was my first pregnancy experience with OB Assoc and I hope I find a new location before the next time. I have read some other reviews that mimic mine, and to all of you who have had a similarly bad experience, I am so sorry and feel for you.

My first and only choice is on myrtle street for the past 6 yrs , Peggy Boyd is by far the best , always concerned, always ready to listen and as always a comfortable experience , THANK YOU !!

I had an excellent experience with OB/GYN Associates of Erie and midwife Kim Bennett. Shes a wonderful provider who truly cares about her patients. Not only is OB/GYN my first choice for prenatal care, but because of the number of womens health specialists on their team, its my first choice for gynecological care as well.

I was very impressed with the efficiency of my services. I got right in to see the Doctor (Dr. Achenbach) who was VERY nice/polite and took the time to address my concerns. After my exam, I was then taken in for my mammogram. I loved having the ability to have both done in one visit. I would highly recommend OB/GYN Associate to anyone.

Great staff and doctors! Love everything about this place!!! Very nice.

Very efficient. Love my doctor and being given able to do mammo, bone density and yearly without running all over town!

I currently go here for my pregnancy. I am 32 weeks and have been nothing but disappointed. The only reason i have not switched is because I can ask my friends and family for advice and help with anything. The receptionists are some of the rudest, ill-mannered women I have ever met. I have only once had a doctor that seemed like they genuinely cared (Dr. Dailey). Other than that, you wait for about an hour of the time there and spend MAYBE 2 minutes with the doctor. My last appointment, the doctor was literally walking out the door as I was still trying to talk to him. I am a very polite and patient person, but EVERYTIME I leave here I am in tears of frustration. I am DEFINITELY finding a different practice for future pregnancies. Ive never left a rating on a company before online, but decided to do it with this company because I am so frustrated with this practice.

I have had nothing but good experiences at this office and Dr Scutela and Dr Achenbach are wonderful Doctors!

Doctor literally did nothing for me. Nothing. Told me I have something the er diagnosed me with, without an exam or anything. I dont think a simple cyst can leave me bed ridden for almost two weeks not eating or drinking with fevers. My body has been so tired.Even if it is just a cyst. A test to prove that wouldve put my mind at ease.

Dr. Scutella is the best Doctor there. He has helped me through so much and is always polite and caring. He always takes his time with me and never rushes. He is very thorough with his advice and has never steered me wrong! I couldnt have picked a better OB/GYN!

I am extremely happy with how I have been treated there. They have always made me feel welcome and understanding with all the fertility things I have going on.

I don’t know why they don’t give the front desk a course on common curtesy and being nice. At least a “good morning.” All u hear walking in is the ladies complaining then they open the window with not even a hello. “What’s ur name?” The doctor is awesome, however, the front desk makes u not want to ever step foot in this place. I see that I am not the only one on here that has complaints about them. Why isn’t anything being done? The front desk should know that they’re not only dealing with people but some of these people are coming here for help and we pay A BUNCH of money for this help! Get it together!!

Never calls back with my results. Most of the staff has no clue what they’re talking about. Say they’ll leave a voicemail with my results and don’t. Being a pregnant woman I want to know about my baby ASAP and they are just the worst!

If I could get this place 0 stars I would! The service was horrible, the wait was long, and the staff was unbelievably rude and condescending towards me.Dr. Sarah Warner made me feel like I was a piece of meat, a piece of garbage, and unfit to get pregnant, so why should she even bother with me. An hour and a half wait, to have the doctor spend less than 5 minutes in the room with me, not even look at anything or explain anything to me. We ended up walking out and going to another office for a Sono and Lab work. I will not return to this office!Even the other office on Myrtle was terrible! This is my first pregnancy, Im 36 years old and diabetic. Nothing was explained, or described to me. Everything was routine and done very cold and clinically. New mothers especially should NEVER be treated to this kind of criticism or environment.

As everyone else says, horrible service. Period. They just do not care and now that other places have closed and this is the only place, it is even worse... Erie women deserve better than this.

We followed a doctor to OB/Gyn Associates because we had been happy with the physician who had been with a previous group. Big mistake. We waited an entire month to get an appointment. Four business days before the much anticipated appointment we received a call confirming. Two business days before the appointment we received a letter in the mail stating the need to call the office to reschedule. Unfortunately, we had changed our schedules around the first scheduling to accommodate the appointment and now, despite having what could be serious medical issues, we receive a letter forcing us to reschedule. Unbelievable and very unprofessional.

Service was honestly Great until I got my bill. They bileld my insurance wrong to start and it took MONTHS to fix that. I also apparently asked for tests that were not routine and ended up paying a few hundred dollars EXTRA for a routine yearly exam. I talked to the billing supervisor who hung up on me after that and basically told me there was nothing she could do. Will not be recommending this practice or returning.

Reception staff as well as clinical staff are VERY rude and unprofessional. Had to reschedule my appt FOUR times because they lost my files and info sent over from my PCP. Even at my 4th visit one staff member stated they had my paperwork and when the doctor finally saw me, she told me they still did not have it even after my PCP confirmed it was faxed over months ago for my original appt. Talked to a clinical staff member on the phone to answer some questions a few weeks later and she was extremely rude and condescending. These people have zero idea of how to do their jobs and it definitely shows. WOULD NOT RECOMMEND!!!!

I have been going here for over 10 years. My experience is always very pleasant. Getting in and out of the office is always quick. The doctors are very professional.

The staff and drs here are amazing! They brought me through such a difficult time facing infertility and even fixed my fertility issue so Ive had 3 more healthy pregnancies. Dr Achenbach is a saint. I also love the view of the bayfront from their office waiting area.

I called to make an appointment. The lady seemed to have no clue as to what she was doing. She gives me an appointment for a week from now. Then she calls me back and tells me we have to reschedule for a month later even after I told her Im 33 weeks pregnant I could have my baby by then. I would NOT Recommend this place to anyone.

My experience with OB/GYN Associates of Erie was awful and upsetting. The doctors I dealt with act as if they have better things to be doing and therefore speak as quickly as possible. You see them for maybe 2 minutes total and this is no exaggeration. However, this wasn’t my main issue. My issue was being billed for services I did not agree to.I had my 12 week ultrasound. The tech used the abdominal ultrasound for all of 10 seconds before she said ‘take off your pants, we need to do this vaginally’. To me, this didn’t mean a separate ultrasound fee, it just meant she was relocating the probe. I get my bill and was charged for 2 ultrasounds.Mind you, this technician was aware I was a self pay patient. She led me to believe this was considered ONE ultrasound. She convienientally left out the part about the extra fee. So now I have an additional $250 to pay for a 10 second ultrasound that didn’t even work.I called billing. The woman was rude and not interested in helping resolve the situation. She told me to write a letter. There was nothing she could do. She only repeated to me that ‘you had 2 views’. So I had her cancel my next appointment and I will be switching to a doctor who cares about their patients.Save yourself any additional stress during your pregnancy and do not trust OB/GYN Associates of Erie with your prenatal care. I will continue to fight this extra cost. I will send a check in $250 short of the balance they say is owed with a letter attached explaining why I’m refusing to pay for the abdominal ultrasound. I also intend to send a letter to billing. I’ll pay what I actually owe and will not accept being overcharged and neither should any of you.

Got referred here by my small practice, usual OB/GYN, so someone could schedule surgery for a troubling ovarian cyst. Ive had symptoms and reoccurring pain for three months. Then four months, as the doctor I saw sloughed me off and told me to schedule surgery by calling in. Two weeks later I was told that was simply not how its done and he had never told them I would be scheduling. I saw another doctor in the practice that turned out could not even help, they called that one a clerical error. It has been five months now. I found Dr. Brzozowski competent and friendly. He slated me for surgery in early November, but inevitably it was cancelled three days before my surgery date, and pushed one more month out into December. It has been nearly half a year of dealing with the pain and uneasiness where it could have ended over three months ago.I also must note the surgery scheduler, Carolyn, is unprofessional at best, and talked down to me the duration of this endeavor. She was unhelpful and unwilling to clarify why my surgery was canceled and instead avoided my questions. I have never been talked down to and treated like an idiot to such a degree, or for such a long duration of time, by someone who claims to be a professional. We were forced to talk to the HR CEO in order to avoid her completely and actually keep my second surgery date in place after another attempted cancellation.Do not go here if you can avoid it. You are a number, not a human, and there are too many people going in and out the door to get the care you deserve.

I love this place! Soooo much better than my last OBGYN! Never a long wait and everyone who has waited on me has been very friendly.

I have never done a review for a Dr. Office before but i feel the need to. Never have I ever been so disrespected as I was with my visit today.! I was scheduled at the office by my infertility dr and upon me arriving realized that I should have never been scheduled for the testing I needed done bc I had never been seen there before. This was all turned around to be my fault. From the Ultrasound tech, PA, and Phlebotomy tech I was treated horrible.! I refuse to go back to this office for anything else in the future.!Apparently none of the girls I dealt with have ever struggled with infertility. Not everyone was ignorant. The receptionist and nurse I dealt with were very friendly.I drove over two hours to have the testing done and refuse to go back in the future.!

Absolutely the worse office I have ever been to. Not only do they have 20 doctors that know nothing, but all of them have told me something different with my pregnancy, an are very rude an ignore me if I have a question. I DO NOT reccommend this place. None of them are helpful, there all horrible horrible horrible, an never sit in an listen to you, they just come in an leave . Totally unprofessional. They dont care for their patients their all based on the pay. SICK.

The staff is very nice.

I dont get the sense that these people care about me or any of their patients.Once when I was checking out, the woman processing my paperwork stopped to talk to the woman next to her. They were complaining about a patient whose doc told her to get in asap. The woman literally said I swear, sometimes I think wed just be better off without patients.!!!Um, you wouldnt exist without patients.When I had a miscarriage, they sent me to the ER. at the ER they were like, why didnt you go to your doc? (because, you know, there were actual emergencies, like knife wounds and and old man having a heart attack.) Then it took forever to get a follow appt. Gee, thanks for caring.When I was sent to a specialist at Cleveland Clinic, I couldnt get OB/GYN Erie so send my test results. When they did it was only half.Good luck scheduling an appointment - they come up with all kinds of Rules to put you off. Today its She only takes New Prenatals on certain days. Im not a new patient. Once I get in to see my Midwife, I like her. But the support staff is a bunch of a-holes for the most part.

Ive been through two difficult pregnancies and the doctors and nurses have been wonderful. Dr. Stull is my main doctor but doctor Scutella delivered my 2nd daughter via C-section and both are wonderful. I live an hour away and it is worth the drive.

I am extremely upset and hurt by this group of doctors. I went to them because they specialize in PCOS. I get told they can give me the number to a bariatric surgeon and a nutritional counselor but refuse to give me anything to help with ovulation. That is the samething I have heard from every doctor that I have seen thus far. What the hell do you know that specializes you or the practice that others dont if your giving same advice.

I have not been back for something around 3 years. I found myself confused as to which physicians stayed with Obgyn Associates and which are with McGee Womens. I came across these reviews as I was looking for a new OB and I am posting this late review because after reading the others left I decided that being responded to by someone in a positive way...or at all, is the best thing Ive seen come from the office since I have been there last. I suppose Im angry that the poor care has led me to avoid going to the doctor when I know how important it is. That, i feel, says something very UNhealthy about this office. I find myself uninsured with the ability to self pay, however these multiple accounts of misbilling have me uneasy. I too had the experience of misread test results which Im confident to say because I also recieved multiple answers from multiple people, therefore, someone is incorrect. How sad it is that still I dont know what the true answer is.I too had the experience of what I feel was a case of being brushed aside. I was on the verge of bleeding to death in my sleep while I was a patient. After several days of reporting symptoms to the office who informed me it would stop, I was told that the bleeding was impressive by an ER doc who called the on-call OB. She immediately performed a procedure to stop it and told me just prior I had lost almost half of my blood. I still feel disgusted when I think of having to receive the transfusion and how upset it made me that had someone listened to my multiple calls with urgency that what I was going through was not normal I would not have to deal with someone elses bodily fluids running through mine. The receptions are unprofessional and disrespectful. The physicians I delt with judgemental. I second the idea of negative stars.

This place is awful! Good luck trying to get them to call you back! They CANNOT RETURN A PHONE CALL TO SAVE THEIR LIVES!!!! They dont even deserve 1 out of 5 stars!!!!

I have been with Dr. Weibel for the past 20 years more or less and Amanda NP. I have never had an issue with getting an appointment and upon arrival the reception staff are swift in registering me and I am usually back in a room and see the health professional and out the door within 45 min at best. Sometimes a little longer if we get on a subject of interest. All in all I have to say that between Ohio State OBGYN, Cleveland Clinic Infertility, Toledo OBGYN & Infertility and numerous other offices, this facility is my favorite place for my gynecological needs.

They didnt take care of me properly when I was pregnant and develop hematoma. They cous me to misscarriage and almost list my life bleeding to the poing when embulance came to get me .

Multiple times I have called and they never return the call. Dr is always in an appointment with someone. And everytime I call the receptionist keeps putting me back to the selection of what number to choose for my need. They are no help at all. And I stressed to them multiple times about my problem Im calling about. Im about to just drive 30 min to the office and demand to talk to someone.

Most unorganized, rude, unhelpful group of people working the reception. If you need to call in be prepared for short tempered remarks and general rudeness. They made me very uncomfortable when they couldnt figure out their own system. Making and rescheduling an appointment took almost a half hour! I have very little faith in this office! I want my old OBGYN back!!

The doctor told me i am crazy and mental i wouldnt recommend them to anyone

I had such high hopes for this Ob/Gyn after hearing such good things from friends/neighbors. However, my experience was a nightmare. As many other reviews have mentioned, the staff are cold and unhelpful, both in person and over the phone. Bedside manner was also very poor. I was addressed as Kiddo throughout my appointment, which was highly degrading.I had a procedure done and I was explicitly told that my insurance would cover it (which I now know was a mistake on the part of the person who said this, since the office does not call your insurance and check coverage for you, so they have no idea what your insurance will or will not cover until they submit the claim later). Now, 2 months later and Im still receiving bill after bill for different parts of the procedure: hospital facility usage fees (because apparently some samples were sent to a hospital lab), pathology service fees (for the technicians to actually test said samples), fees for seeing the Ob/Gyn at their offices, etc, etc. This was an optional procedure that I would have never undergone had I known it would cost me this much money.I also was never given any explanation of said procedure, its pros and cons, or its expected outcomes. It was just referred to me as something we should do to be safe. After doing some research after the fact, I have learned that it is actually a controversial procedure and with all the information beforehand, I would have likely not chosen to undergo it. Throughout the procedure, all my questions were answered with only the most basic and juvenile facts, again, pretty insulting for someone who also works in the health field and can handle an explanation a bit more advanced than you seem to have a lumpy-bumpy. I still have not been able to get any information on the results of the lab work that cost me a fortune since it was sent to the local hospital. Ive called multiple times and the receptionist refuses to put me through to the doctor, nurse practitioner, PA, or anyone for that matter. Ive just been simply told tests were inconclusive, but you should have nothing to worry about. Thanks, but Ill be taking my business elsewhere.

I would love to tell my story but theres not enough space here...they made me and my baby suffer...they are lacking sympathy and education. My baby was overdue because of this place. You can only argue so much about when your lmp is . no dr or nurse should tell you when they think you are due unless they know that your overdue baby is just really big...i will always resent this group...my delivery? Because my daughter was #7 for the day they were upset with me? Thanks for making my only experience unhealthy and miserable not to mention i think my baby has delays because of their sloppy mistakes.

A long with other reviewers this place is strictly quantity and not quality. My wife had an ultrasound today and we had an appointment to get results immediately afterwards with dr.daly. I guess a pa came out and said your going to have to make another appointment because dr.daly. is to busy. I am so upset right now because my wife is stressing out and all they want to do is jerk my chain. Used to like this place. Thinking I will need to change offices after this snafu. Really upset.

Worst place ever. Instead of them letting me come in for the concern of my baby they make me go to the ER.... waiting for hours.!! 😠

This practice deserves negative stars.The phone system is a complete mess. You choose the option to make an appointment and you listen to music for three minutes before it kicks you back to the main menu again. When you do get through to someone, they are rude and interrupt. They have 0 concern for you because, lets face it, they are your only option. So where else are you going to go?My pharmacy tried calling them twice to get my refills approved and they never got a return call. It took me two hours to get through and talk to a person to get it cleared up.From the way they treat you when you walk in the door, to when you see someone, they treat you like cattle. You are just a number to them.They hand you a beeper like in a restaurant. You feel rushed through the appointment.My family member lost her two day old baby, and when she went in for a check up, they asked how the baby was doing. Who does that!?!?They see so many people, they dont know you from the next person.... Very dangerous when you are dealing with peoples health.Shes had complications after this as well, and had such a hard time getting through it was ridiculous. They are horrible at returning calls. When she finally got ahold of someone, they treated her like crap... Showing complete disregard for her concerns.All of this is so sad, because before my group of doctors at Bayside OB/GYN joined this nightmare of a practice, I couldnt say enough good about them.If you are going to have a monopoly and be the only place a woman can go to for OB/GYN services in Erie, you need to step it up and get your acts together. Women deserve better. This is so far beyond unacceptable, I dont even know what to say.

As others have noted, the staff was rude whenever we called with concerns...on several occasions.Very impersonal. They make you change doctors after every apointment. Found out we were pregnant and they handed us a bag full of pamphlets and sent us on our way. When you walk in they hand you a buzzer like youve just entered olive garden. We often felt misinformed on what was going on, or why procedures were being done. Dr. Daily and Dr. Thompson are wonderful, but they need to not be associated with this place. Its the 5 minute oil change equivalent of OBG offices.

Hated Dr Sarah Warner. When asked if I could do vbac, she explained things using words like catastrophic discouraged me that my uterus might rupture. She also had me lay down to hear the babys heartbeat for a few as in like 3 seconds then just left me there. Hubby helped me get up which the other doctors do after they examine me.

Many of the staff are rude the doctors always seem in a hurry theyve canceled my sonograms past 2 months Im a high risk pregnancy when they were through st Vincent I had my oldest there Dr B delivered him and all in all it was a amazing time now they are just low mixing up paperwork, canceling appts with no notification to the patient, so rude I called bc I was almost late for a appt in was 3min away the lady who answered my call said well sorry you will need to reschedule if u are not here I flipped out bc I live a hour away how is that even right luckily I made it just on time to have to stand in line for 10min I wish I had a OBGYN who did high risk nearby but no such luck yet

I have been a patient of Dr. Scutellas for 12+ years. He literally saved my life. I had been without health insurance, and so let my gynecological health sit on the back burner...well I was told that our local Planned Parenthood would take appts without insurance, for free and that was wonderful. Anyway, my pap was so abnormal the NP immediately scheduled me for a LEEP and a cone biopsy with Dr. Scutella. Again, I was not charged a penny. I was told that had I gone another year without a pap, I definitely would have gotten cervical cancer. He took me on as one of his permanent patients. We worked out a payment plan for office visits until I obtained insurance.He has been with me through ALL my abnormals (which is every pap), when I suddenly developed severe groin pain he DXd a uterine fibroid, and just this past week I had another LEEP.He never rushes my appointments, he always takes time to talk to me, to answer my questions, to suggest treatment options and he doesnt leave the appointment until I feel comfortable with what weve discussed.I have also never had a problem with any of his staff--they are always helpful, courteous, discreet, and kind.Some people I have seen are complaining about the pager/number system they now use. Its for HIPAA compliance, its not designed to make you feel like just a number. There are so many doctors/PAs/NPs in that office that the waiting area is consistently full. If they called people by their first names they will always have more than one Mary, or Susan or insert-name-here. By associating you with a number and a pager, they are protecting your privacy and ensuring that they are calling the correct patient back to the correct appointment.I cant express how happy I am with this office.

This place seems great unless you actually have issues with your pregnancy. A lot of the sonographers do no take there job seriously and are rude, I was misdiagnosed, by a sonographer and which had I not been could of saved me a lot of trouble. Thankfully for Magee womens hospital they were able to literally save my situation.This place is strictly quantity not quality. If they cant take the time to care about each persons situation they need to either hire more staff or take less people.Theres one women in the NST room, which whom I had the best experience with out of the two, short blonde hair, usually tied back, short in height shes usually always working Thursdays. The other women who works in there is TERRIBLE. Long straight brown hair, skinny, and takes everything you say in one ear and out the other. I hope to write there names my next appointment and edit them back into the post.I pretty much prefer to travel the two hours to Pittsburgh to get serious care and I do. If you have a high risk pregnancy this place is an absolute joke.

I feel bad because I do love some of the nurses here- however they can not provide quality care with the amount of women they provide care for.