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CVS
1215 Merchant St, Emporia, KS 66801, United States
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He
Review №1

So disappointed in this store and the new manager Amanda! I have been a long time customer shopping 3-5 times a week! I’m in the top1 percent of savers!! I have been a manager at another store. And tonight because I was unhappy that a pharmacy didn’t have a pill cutter or allergy medicine. I was rude cause the shelf’s have been empty for months, and I watched a drug deal go down in the store. But today this manager didn’t even check my rewards or credits and when I called her on it she gave me a deathly glare and I said do you not think the managers should do their job just as good as my regular employees?!! Shouldn’t I be able to complain to manager with out be kicked out of the store and my transaction canceled! I will continue to file complaints until something is done! This is a small town and customer service is key!!! I am friends with several employees and I called the old manager immediately after leaving the store and he was outraged! He never heard of a customer getting kicked out for complaining and trying to get my rewards on my account! This chic needs fired!!

An
Review №2

Mariah shouldnt be working customer service!! She is rude and is definitely not a people person. I was having trouble with my package and wowwwww never will I come to cvs again

Ka
Review №3

I love cvs, always nice and polite

Ma
Review №4

Does not have a trash can for customers to throw trash way.

Am
Review №5

The customer service at this CVS location is really poor. So many times I’ve gone there with complaints and they never attended to me properly or even followed the protocol that customers are always right. The cashier called Natividad was so rude to me and never apologized genuinely for her rude actions. She embarrassed me in front of other customers because I had not cut my coupons and rudely told me that I need to cut them before hand before she can attend to me. That’s the sickest and rudest customer service I’ve ever experienced. Other staff as well as the manger are not willing to get to the bottom of customers’ interest. This is sad.

Do
Review №6

Once again, I have left the CVS pharmacy upset, this time close to tears. I picked up a prescription that I have been filling there specifically to get a particular manufacturer of the generic, as ordered by my doctor. They gave me the wrong one, and I didn’t discover it until I got home. I will not be able to exchange it, so for the next 90 days, I will have to use a medication that has not done well for me, since my insurance will not cover it again until then.They have erred in a similar fashion so many times before at this pharmacy that I had stopped going there. I gave them another chance a few months ago because they had a generic that I hadn’t tried. Now that I have decided I can tolerate the one they had been giving me, I am back to square one with something that did not do well in the past.If you choose to use this pharmacy, my only advice is that you call before you go, you ask two or three times to make sure they have the right medication for you, and double check before you leave the pharmacy, opening the package to make sure it contains what you think you are getting.

se
Review №7

Great people and super nice store!

Qu
Review №8

I went in last night and bought a hair clipper set right before the store closed on March 30th. I decided to go to the store this morning to exchange it and get a cheaper one. The package was unopen, unused still in all of its original content. A gentleman named Tim was very rude. He stated that the company policy is no returns, even for non essential goods. However, which did not make any sence, he offered to exchange it and take the expensive set back but not refund my money. I understand the need for the policy but im obviously not sick and a lysol wipe wouldnt killed any bacteria on this thing. ITS BRAND NEW.

Ve
Review №9

Love this place, staff is friendly, store is very clean. About the comment that its pricier... Sign up for the extra card. They always have specials throughout the store and the extra bucks you acrew are great, you can use them like a gift card.

Su
Review №10

Prices are high for the area. Great location. Convenient to campus & downtown.

Ji
Review №11

Was told it would be an hour wait time for my one medication. Ended up being a 3 hour wait instead, with no explanation as to why.

Sh
Review №12

Love this place, staff is friendly, store is very clean. About the comment that its pricier... Sign up for the extra care card. Between the app and emails I always have a 20% or 30% or coupon that is storewide. They always have specials throughout the store and the extra bucks you acrew are great, you can use them like a gift card. I prefer CVS over Walgreens

Wi
Review №13

Never had a problem polite and helpful staff

B
Review №14

Best place to go & get your RX

Ch
Review №15

Clean and friendly place. Love the sales!!

Jo
Review №16

Polite staff, average selection, but more expensive than average.

Li
Review №17

Good pharmacy

Kr
Review №18

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Information
11 Photos
18 Comments
3.5 Rating
  • Address:1215 Merchant St, Emporia, KS 66801, United States
  • Site:https://www.cvs.com/store-locator/cvs-pharmacy-address/1215+Merchant+Street-Emporia-KS-66801/storeid=10294?WT.mc_id=LS_GOOGLE_FS_10294
  • Phone:+1 620-340-0121
Categories
  • Drug store
  • Convenience store
  • Cosmetics store
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–9pm
  • Friday:8am–9pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Service options
  • Online care:Yes
  • Drive-through:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations
  • Haag Pharmacy1400 W 12th Ave, Emporia, KS 66801, United States
  • Walgreens1502 Industrial Rd, Emporia, KS 66801, United States