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Dr. Matthew H Lipparelli Od
462 Idaho St, Elko, NV 89801, United States
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Comments
Ka
Review №1

10/10 would recommend Dr. Lipparelli. I’ve been going to his office for about 20 years now and I couldnt imagine going anywhere else. He and his staff are always kind and I feel like I really know the guy when I’m there. Thank you Dr! :)

He
Review №2

Very thorough and pleasant examination! Wonderful and attentive staff also. Would highly recommend.

Bo
Review №3

After calling to pick up a copy of my RX, I was informed there would be no information given until I made my account current. I was confused, I was sure I had paid in full... I asked her to clarify and was told I had picked-up my items and was going to get nothing else until I paid the balance.First of all, I knew I had recieved my glasses/contacts. Never said anything to the contrary.Second, when I asked her to clarify I was told in a critical voice (again) that I wasnt receiving a RX until they got their money.I was put on hold for about 5min while she claimed she called their accounting dept who backed her up, I owed it and that was that.... apparently theyre the only Drs office that never makes an error.I told her Id never received anything regarding owing money, she didnt disagree. She even said it was an office error by a past employee (although no apologies or explanations).I took cash down immediately (within 20 min).This was not a reason to treat me poorly. His office staff represents him. I was not rude, just surprised.Note: Upon returning from town, I found I had written 2 checks to him 2 weeks apart. They are both out of my checkbook, only the first has has cleared the bank. After 6 months Im really unsure what happened. If this was my mistake, I wouldve apologized and still paid.Mistakes happen and I deserved to be treated with respect.Most of all I dislike my RX being held hostage.

Fa
Review №4

I would not recommend this business to anyone. Horrible service. If you want to get ripped off go ahead and schedule with these guys.

Ki
Review №5

Thorough and friendly. Great care.

Ar
Review №6

He over charged me for everything i called for explanation they refuse to talk to me front desk lady was meanest person ive ever talked too

La
Review №7

Very thorough and very kind.

Information
11 Photos
7 Comments
3.3 Rating
  • Address:462 Idaho St, Elko, NV 89801, United States
  • Site:http://www.lipparellioptometrist.com/
  • Phone:+1 775-753-5353
Categories
  • Eye care center
  • Optometrist
  • Optician
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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