user
James Mark Salon & Spa
9105 Bruceville Rd, Elk Grove, CA 95758, United States
Appearance

Comments
Cr
Review №1

I’ve been going to James for over 20 years (even before he opened James Mark) and love his salon! James Mark Salon is beautiful and keeps up with the trends. No matter what service I use it’s always excellent. I just had the best hydro-dermabrasion facial I’ve ever had there from Anh and a quick hair trim by Ashley. Both fantastic! Highly recommend for any service.

Ji
Review №2

Finally decided to stop by this salon and I very much enjoyed the experience. I called to make an appointment and received email and texts which I like. I was greeted upon arrival and met with Jenelle. We had a brief consultation about what I was looking to get. She gave me a beautiful haircut that included a wash and blow dry. She was very friendly and I will be returning.

Ki
Review №3

I just want to give a Big shout out Thank you to Julie!! You did a fantastic job of bringing LIFE back to my hair. Feels so healthy and bouncy. All of the products and advice you gave is spot on. Even the what you called “dusting “ over the dry ends, It almost looks a little longer and yes it lays much nicer!!! Again thank you for taking the time. Oh almost forgot. The color is outstanding!!! Kim W. I was your 4:30 appt today, Friday 7.23,21

An
Review №4

Julia is an amazing hair stylist! She listened to my concerns and worked with me to achieve the look I was trying to achieve! The mushroom color and blend of baby lights camouflaged the gray hairs I have been battling for years perfectly! She knew exactly what to do!

Je
Review №5

Rachel is great. She always does an awesome job.

Ly
Review №6

Alexis was super nice and made me feel comfortable. Her cut and color was exactly what I wanted. I feel refreshed and beautiful. Thank you

Sa
Review №7

Compared to other places ive been, this has got to be one of the best. Good lighting, clean interior, great staffs w/ amazing personality and very informative if you have any questions (keep in mind, i was one of those last minute customers and we all know how it feels to have last minute customers right before closing). Tools used are up to standard. Easy communication. Went in for a highlight, they didnt have the color on hand BUT we manage to get close to the desired color thanks to one of the staff who was able to blend the color on the spot. Very impressive in my book. Pricing? Id like to say that its about right with the service provided.

Ju
Review №8

My first time at James Mark salon. Had a great experience everybodys friendly and professional. I was pleased with my haircut. Im really picky about my hair and James did a great job. Ill go back again.

Ra
Review №9

Each time I go into James Mark Salon my Lexi always makes my hair so beautiful... I leave with shiny new highlights and NO more gray!!!Lexi knows how to blend the colors perfectly making my experience with her perfect!!!Since Lexi has been working her magic on my hair, I have received many compliments on my long, beautiful, healthy hair.Thank you Lexi , I will look forward to my next hair appointment!!! Keep up the great work!!!

Mi
Review №10

I love this salon! It’s very clean and pretty inside. Julie was amazing with my daughter and gave her the best haircut! I will definitely continue to go to her!!

Li
Review №11

Professional and fabulous, this salon has met my haircut/color/styling needs for over 10 years. I am always pleased with the results. My hair has continued to stay healthy and soft with their advice of care. I cannot recommend James Mark Salon more highly!

li
Review №12

This salon is very professional my hair was dry and over styled from doing my hair at home when I started going. They have slowly transformed my hair it is now healthy and shiny. They are very honest at every consultation. They are worth every dollar plus more.

mo
Review №13

I was looking for a style for my age group, I’m in my 50’s and my hair was long and heavy. Tessa, gave me amazing layers and lightened the heaviness! My hair looks amazing! Thank you Tessa!Rosy

Su
Review №14

This salon is great! High quality service great value. They listen to you....

We
Review №15

Tessa was great! Perfectly nailed it and delivered what I wanted. Will definitely go back.

It
Review №16

The service is amazing!! I love my balayage!! I recommend James Mark Salon and spa to everyone. They are truly artists with hair coloring. They are absolutely amazing!! Very professional. Thank you

Ni
Review №17

Alexis was amazing!!!! I hate going to a new salon usually because I feel I never leave loving my hair. She changed all that she was quick and really great at what she does. My hair feels and looks amazing! Thank you!

Cy
Review №18

James walked a newer gal through a new technical of hair color but then he left before it was completed. I went in for brown color with auburn highlights. I came out looking like Ragedy Ann. Mistakes happen but then he accused me of altering the photos of my hair or doing something myself to my hair after I left, when I sent him the pictures later that night. I did not pay for the service as my hair took multiple corrections to do away with the awful color. And they also tried to charge me an extra $100 for this new technique that I never asked for nor approved.

An
Review №19

Absolutely amazing! I love my new hairstyle. The owner himself James did my balayage & curtain bangs so good. I’m in love with my hair. They were clean , fast & friendly.

AM
Review №20

James did my hair he is real good I got color Brazilian blow dry and a cut I feel beautiful again thank you James and your team

Sa
Review №21

I got my hair done with Alexcis, and she did an amazing job! I asked for a balayage and it was done within 3 hours for a great price and my hair looked and felt so great. She was also super nice and professional, I will definitely be coming back.

Vi
Review №22

I love Alexis! She did the best job, and she’s so down to Earth and personable!

je
Review №23

Julie did an awesome job with my color and cut. The salon is expensive but I love my new stylist Julie.

Ke
Review №24

First time appointment with Alecxis. She did a great job on my color repair. She listened and offered knowledge advice.

re
Review №25

Friendly staff.. Alexis has improved my hair texture and listens and executes hair desires/goals !

Je
Review №26

I’ve never been here before and I’m so glad I did! Julie was great! She took her time to get my color right and it turned out perfect.. I don’t usually treat myself like this so it makes what she did even more fabulous! The only think I didn’t like was how she was treated, I finally had to ask if she was new or something because the guy kept telling her what to do and just riding her butt... So other than that I will see her in 3 weeks!

Ma
Review №27

Im feeling so sad and upset to see the results on how she left my hair.

Fr
Review №28

My opinion may not be fair since I stopped going years ago after being dissatisfied with the service.So I won’t say no more and ask to be removed from future review.

Al
Review №29

I had a hard time finding an appointment for a balayage, but this salon had me come in for a consultation same day and my appointment in less than a week! Great staff and service, loved how my hair turned out, would recommend to a friend.

Ru
Review №30

I was very satisfied with my service & my stylist.

Ka
Review №31

Always leave feeling like a million bucks James is awsome

Ly
Review №32

Went to get yellow out of my hair and it looked beautiful when I left. 1st time I washed my hair with theur product my hair was yellow again.

Lu
Review №33

I came into this salon hoping to get my hair done. The stylist was Alexis, or something like that. Having black hair, knowing that getting a vibrant color was out of the question for me in one sitting, I asked for a grayish ombré or balayage or anything do able for me. Boy was I wrong?! First of all, the owner suggested that I could get a blonde highlight, which we shot for then the stylist said that she could do a vibrant blue on my hair(which is what I originally wanted, but did not think possible until she said she could do it!) She didn’t even give me the hair cut I wanted and messed that up as well! When I went back to talk to the owner about how much my hair did not come out the way it was promised to me, nothing was done to make it right!!!!!! They were even gonna charge me another hair cut for fixing the messed up cut Alexis gave me. Please please do not waste hundreds of dollars at this place!! Just horrible service.

Sh
Review №34

Amazing service and only goes by appointments. Love the hair wash.

Ma
Review №35

James and his team are professionals in hair and skin care. I’ve been a client for over 20 years and will continue to be well cared for and pampered.

Vi
Review №36

I made the decision to try James Mark Salon & Spa and very happy I did. I met Vivi, a young woman whos main goal is to please her clients. Shes personable, caring and a joy to be around. Cant wait to get back and have her work her miracle on me again!

Lo
Review №37

I already have my next appt scheduled!!

Ja
Review №38

I wanted to love this place. My friend talked me into coming here telling me of the wonderful service that would be provided to me and that wasnt. Id like to say that I respect hair stylists since I studied to be one and my sister makes a living on this profession. We walked in with our two boys they werent being rowdy just talkative and giggling. I understand that this establishment is not for children but the owner shushed them. My friend left with our kids and I was assigned to a younger hair stylist. The entire duration of my Service he kept reminding her to hurry and take her lunch so that she could help him with his next client. This was a $65 cut/wash and style that he made her rush through. I wanted to leave he mad me feel unwelcome and uncomfortable. I wont return although they younger stylist did a great job. I write this review because I went to a salon in my town full of women who have done hair for decades I was worried that maybe they wouldnt do a good job but they made me feel important and each stylist happily tended to their clients without being haggled. I left feeling great, welcomed and happy with my style. I wanted this review here so that hopefully this establishment could be more accommodating to their customers and not tell their stylists that their paying customer is not as important as their next client especially during the Service in clear ear shot.

Ap
Review №39

Service was wonderful and relaxing.

Fa
Review №40

Love James Mark Salon, James is fantastic with cut and color.

Je
Review №41

I love James Mark Salon! They are great with color and Ive always been happy with my cut. Ive been going there for 10 years with great results.

Ci
Review №42

From the minute you walk in you are greeted by friendly staff. Bailey is great and listens to what you are hoping to achieve whether it’s a different style or your usual cut. I have never had to wait because of being double booked or her going over on another appt! Couldn’t be happier with the Salon and Bailey!

Ca
Review №43

As usual, very professional, excellent haircut. Thx JB....cfw

Ch
Review №44

Vivi always does a fantastic job! She consults before each session begins as well as during the cut. I appreciate the time with her - very personable and talented!

Ma
Review №45

James Mark Salon is one of the few things I do to take care of myself. I am greeted personally and by name when I walk in, and I REALLY love the mini massage on my shoulders and neck and scalp before I get my hair washed and cut. James is excellent at color and style and I appreciate the fact that all the stylists there are up on current products and styles. The salon is clean and trendy. Highly recommend!!!

Ch
Review №46

I love James Mark Salon!! I always feel pampered during my appointments! James does an excellent job with my hair color and cut! Ive been coming to this Salon for quite a few years now and am never disappointed. Everyone is friendly, kind and helpful. I never come away feeling anything but fabulous!! Thanks James Mark Salon!!

Su
Review №47

I cannot say enough good things about James and his staff. They are so courteous and helpful. James makes all of his clients feel welcome. He also knows color, and is one of the few stylists that can cut curly hair. He is knowledgeable about products without being a product pusher. The reason this salon has been in business for over ten years is a superior combination of technical expertise and people skills!

Ka
Review №48

Love this place! My go-to hair salon person was Hillary but she was always full and I’m more of the drop in, last minute kind of person. (Thanks to my work schedule) now I’ve had Rachel for the past 3 years, or more, and I wouldn’t dare go anywhere else.

An
Review №49

I LOVE this place and especially my favorite stylist Bailee!! I always get compliments on my hair and she always does an amazing job. She’s also super chill and fun to visit with!!

Ma
Review №50

I have been going to James Mark Salon for several years, and it is amazing. I have had appointments with different stylists, and they are all extremely proficient in haircare. The environment, friendliness, and James himself makes it even more exceptional.

Ni
Review №51

I always have the best experience here! James and the girls are absolutely wonderful. My hair is thick and heavy and so much work, they are so amazing and knock it out of the park every time!!!!

Ma
Review №52

First time visiting this salon I got a wash and trim. I was skeptical but it turned out to be really nice my ends were perfect!

Cr
Review №53

Bailey is amazing. She makes you feel so comfortable and she takes her time. She always makes sure you are happy. The salons atmosphere is relaxing and everyone is very friendly.

Su
Review №54

I’m 63 years old and you can imagine how many salons I’ve frequented! Every time I walk out of this salon I feel good! Bailey never rushes and I believe all the stylists here truly love their job and are willing to help each other if needed. Prices are fair!

Ca
Review №55

James and his crew were absolutely wonderful to my daughter s and me. Would definitely love to visit again next time I am out West. ❤❤

Se
Review №56

I highly recommend this salon!!! The atmosphere was great. For years when getting my hair colored I have never gotten the actual color that I wanted until yesterday. It was my first appointment and Nichole did an amazing job. My hair has never looked or felt better!!!! Thanks Nichole!!!

Vi
Review №57

I love and Highly recommended this salon. Hilary is the best!!! I have been going to James Mark for over 7 years!!! Even though I only get my hair done about once every 6 months it always looks AMAZING. Thank you to everyone at the salon for always being on point !!!!! °•○●☆☆☆☆☆●○•°• :*

Li
Review №58

James is the best!

Bo
Review №59

I have only had good experiences in the almost two years I have been going to Leah at James Mark salon. The pre-mini message is relaxing and I she gives a really good hair cut.Bonnie

Pi
Review №60

Excellent, going on to two years with this salon and the best hair stylist, Bailee Howard, I have been treated so well and very well respected. Love the staff and the salon. I would recommend you stop by and explore the wonderful experience Ive had. Thank you James Mark Salon.

La
Review №61

Bailee is so good! She gets it right EVERY time, well, of course she was trained by the best! LOVE THIS PLACE!

Ki
Review №62

Was able to get my purple redone and I love it! I totally recommend Bree, she does a wonderful job. I will be back again.

Lo
Review №63

The staff was very warm and friendly! Coming back again! Highly recommended! See Vivi! 😊

Ga
Review №64

I have been going to James Mark Salon for over two years and I always come away looking fabulous, my hair stylist is Rachel and she is fantastic

Ma
Review №65

Great service and I was very happy with my color and cut.

Me
Review №66

Always great seeing Bailey! My hair looks fabulous!❤️

Ma
Review №67

James does an excellent job with both my hair color and cut. I highly recommend him.

Ma
Review №68

Great haircut with Brie! Great salon - positive vibes!

Ka
Review №69

Professional on latest techniques. Great color and styles

Kr
Review №70

Comfortable setting. Excellent staff. Fantastic products

Em
Review №71

Bad service , Mark the owner had his assistant work my hair and he left. She did bad !! not going back.

Me
Review №72

My long beautiful hair was chopped off into a style my hair would never work with. It was also over processed so badly it was broken and frizzy. The owner was rude and could have cared less he actually followed me from the store yelling and acting like a fool telling me my hair had always had this texture, and this was the first time he had seen it.It has been a year and I am still trying to get my one length hair back, not to mention all the products I must use to try and smooth the frizzy mess.

Sa
Review №73

Anthother great haircut

Pa
Review №74

First time for highlights knew i could trust James so delighted with results!!!

Ma
Review №75

Not a place I will ever patronize again or recommend.They did a Groupon promotion and it was terrible.

Di
Review №76

Love it. !!!!! I always come away feeling great about my hair

Lc
Review №77

The staffs are nice

ro
Review №78

Always wonderfully skilled styles!

ra
Review №79

Love this salon!

Ma
Review №80

Terrific place!

Information
100 Photos
80 Comments
4.8 Rating
  • Address:9105 Bruceville Rd, Elk Grove, CA 95758, United States
  • Site:http://thejamesmarksalon.com/
  • Phone:+1 916-691-2000
Categories
  • Hair salon
  • Day spa
  • Facial spa
  • Waxing hair removal service
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations