I have been a customer of Family Care Hearing for several years and have been very pleased with everything they have done for me. I have severe hearing loss and they have continually helped me improve my hearing ability. I have just completed a visit with Family Care Hearing today and it was very informative and positive as usual. We discussed with a factory doctor face time about the newest device available to replace my 4 year old device. It was very informative and helpful in making a decision to advance to that device. I am very pleased that they do all that they can to make my 75 year old quality of life better.