I want to thank DHR Hospice for the exceptional care given to my aunt the last weeks of her life. Not only were they compassionate and caring, but they were very thorough in educating me in procedures, protocols, and general information to assist in making my aunts life more comfortable during her transition. I received calls and met with nurses frequently, and, not only in reference to my aunt, but inquiring about my well-being as well. They were very diligent in providing grief support and answering any questions I may have had. Although they had many patients, they cared for my aunt as if she was their only patient. I will forever be grateful!

DHR Health Hospice recently provided care to my grandmother. Although my grandmother was only on service for a short time, the team made the process so smooth and were very compassionate. They were available 24/7 to answer any questions or concerns my family had. We received amazing services from the entire team. We appreciate all the guidance that was received during our most difficult time. I would highly recommend DHR Health Hospice to everyone. Thank you DHR Health Hospice!

Thank you DHR Health Hospice for providing amazing services for my mother during her final days in July. We are eternally grateful for the staff including the CNAs Chaplains, Social Work, Nurses, and Hospice physicians. We appreciate your guidance and compassion you all provide patients during one of the most difficult times. I would highly recommend this service to anyone.

We would like to thank DHR Health Hospice for providing generous and amazing services for my father in his final days in October/ November 2020. We appreciate all staff for their compassionate care and providing your knowledge that helped us understand what to expect and manage end of life process.

Worst place for a Covid Patient! Some workers didn’t take care of my dad as I hoped they would have!!! Rip to my daddy who should have been here. 😪💔update: I find It extremely weird how I see 3/4 new reviews posted at same time after I posted about my bad review. Extremely fishy!!! Please becareful to future patients.

What was suppose to be comforting, and supportive palliative care for my grandfather ended up being the exact opposite. My grandfather was in their care for 5 days after an 11 year battle with cancer. In the 5 days, he was never set up on oxygen, even though he was in fluid overload, and taking multiple sedatives. The never bathed him, they didn’t insert an indwelling Foley catheter, they failed to provide medication education to the family. The Foley catheter, oxygen tank, nasal cannula were left in the packaging. Meaning they charged Medicare for services they never rendered. The morning my grandfather passed, we called the hospice to let them know my grandfather was deteriorating. They took 3 hours to show, by then my grandfather was gone. When the nurse arrived I told her I took her too long to show up. Her response, “it’s pointless now.” I wrote their grievance department asking for performance improvement process changes, and a small compensatory amount for my grandmother. After their investigation they deemed “no wrong doing” on behalf of their staff. I had even sent them pictures of the packaged supplies left behind. I also wrote Alonzo Cantu an email to express my concerns since he is the owner and representative of the community, however I got no response. If you want your family treated with dignity and respect and supportive end-of-life care, choose another agency. My grandfather did not deserve to go like this, uncomfortable, hypoxic and in pain. How according, DHR, after all that was billed to his Medicare for services unfulfilled. -Ruby Sandoval, RN, BSN.