My husband has been in hospital several times over the last twelve years or so. This was by far the best experience he has had in that time. The staff were amazing, very caring, personable and professional at the same time.

I had brain surgery here July 2021. I was very blessed to be at this hospital.I could not have asked for a better neurosurgeon. The nurses always stayed checking on me and stayed on my medications. In all parts of the hospital I was in it was very nice and clean especially the neuro unit. I would refer anyone to this hospital.

My aunt recently passed away at this hospital. It was her dying wish to see all of her children and grandchildren in one room before she passed. The administration at this hospital would not allow her wish to be granted because of Covid - 19 protocols. Please tell me what difference it would make for this patient? She was dying and her family was all together anyway. It’s unforgivable and will never be forgotten. My dear aunt left this world without seeing all of her family together. Our family will never understand the decision made by this administration and we will never forget the lasting impression they made.

Giving his hospital a 2 since his nurses were very nice and sweet to my dad but the care was awful! Denied referrals for severe pain in hip or X-ray, MRI or ortho referral. Denied referral for podiatry even though dad hadn’t been seen in several months since confined to bed. Sent home after surgery with exact pain as admitted and PT and home care found him to be able to live independently since he walked once w walker for 75 ft while on narcotics. Been over a week and just now getting home care to eval and PT. Who sends someone home that cannot sit up, use bathroom, shower, dress self or walk much less heat up a meal?!?!

I recently moved her from WI I came into the ER with what I knew was a GI bleed on Sunday , I was seen quickly and taken care of ! The nurses in the ER were awesome ! I was admitted the same day, I had to stay for two nights and had an endoscopy procedure done. my experience there was by far the best experience I’ve had having the Heath issues I have, I’ve been to 2 different ones. Being there I moved here from another state not there long ago, I am in insured and have many establish a primary care Dr or GI Dr for my issues. They were all so friendly and very helpful. They helped me get established with Drs and the proper phones numbers to find a primary care dr, they even paid for and gave me the medications I needed to take home with me . By far the best experience and best nurses and Drs I’ve seen .

Monica at the Maternal Fetal Center for ultrasounds is hands down the nicest lady I’ve met ! She was bubbly and sweet and took her time during my appointment. She went over everything she was doing and made me feel very involved. This is my fourth baby and have never had anyone show this much personal attention during an ultrasound. I’ve never had a bad experience with any of the other techs, but Monica went above and beyond for me.

Had a hysterectomy and my health care team was amazing. Every person I came into contact with, was compassionate, respectful and did a great job. The get well card sent afterwards was a nice touch. Thank you all so very much ❤

Where do I even start? Back in February I ended up staying here about a week to give birth to my beautiful son Kayden. Everyday I was greeted, everyday I was checked on, I was very blessed to have gone to this hospital. Everyone met has been nothing but super kind and caring. Even when my son was born blue in the face, the team got him back quickly, and the NICU got him back on the right track. Four months down the road Ive been here since Friday due to gallbladder issues, I had the same wonderful experience as before. All my nurses are so kind, easy to talk to and Felicia in surgery did a very good job of explaining things and keeping me calm during the procedure. I am deathly afraid of needles, and surgery situations, but Edgewood has completely changed my mindset I dont even flinch for blood draws anymore. I refuse to go to any other hospital except for this one. Not to mention the food is the BOMB!

Sick and completely tired of reading about you threatening and now firing long time experienced health care workers over a shot that dont work, has no long term testing, and more importantly many adverse effects that could leave them dead or forever sick. Its obvious discrimination and all about money! Now testing only the unvaxed when the vxd can get and spread it too!!! Wont ever step foot in this hospital. Look at the low reviews they already have. Now theyll be understaffed more so. Makes no sense for a virus with very high survival rate. I hope it hurts and I hope the experienced ones you fire find a better place to work where they will be valued, respected, and treated as a team unlike this despicable place! Herzog Jewelry and Schneller Knochelmann Plumbing & HVAC whom the board members own will also never get a penny from me or my whole family! Oh are you reporting the adverse effects? Betting not!

L&D nurses, St.E’s midwives & St. E’s lactation consultants are just the very best. This is my second child and I’m so grateful to have such a wonderful place and people to give birth with. Shout out to Pam from Lactation and Kendall from L&D recovery nursing.

I had a wonderful experience today with my op surgery. Super quick check in. From front door to gown was a matter of minutes. This is a different hospital from years past.My wife commented well oiled machine. Everyone seemed to have a job and were doing it quite effeciantly. You couldfeel the team effort. From front door to surgery to discharge.Well done St. Elizabeth, well done.

The ER staff on Friday morning the 7th of May were exceptional. The professionalism and attention to detail were world class as well as making my mother and I feel at ease by keeping us informed every step of the way as to her condition, test results and next steps. The ER nurses are some of the best I have encountered and I have traveled the world. After all of 2020 and the stress of COVID 19 you would understand if they were off their game a little, but not this team they should be commended. Thank you all for the care and respect you showed my mother and I it will always be appreciated and remembered

I knew I should have left while still in the emergency room. 🙃The male nurse got mad because he had to remove my IV It was hurting badly and there was a large red area withWelts andBruised raised up when he removed the tape .He put in the report I refusedanother IV.I did not refuse an IV, I told him hed have to put another one in if I needed oneThey mentioned it, when I got my stress test and I told them what had happened. I thought they would put another one in when I got to my room. I know I was supposed to have one and so did they.I was in ER 8 hours before getting a room.Im still waiting for the patient advocate to call me back.Everyone I spoke to wrote a report up and put it in my file at my chart including the Chaplin! Which is supposed to be confidential. All spinning like I was a problem exaggerating facts.I think they are violations of hippa. Their personal opinion of anything said shouldnt be in the records, inaccurate or otherwise.The only nurse I didnt have any trouble with, didnt write anything in a report except verified my covid vaccine.They checked my body and looked in between my toes like I was a drug addicted.Ive never had my body checked like this in any hospital setting. They didnt mention thet in the notesThey arent professional.Im disgusted and traumatized. Im disappointed.They didnt resolve my issue and didnt involve my in my care choices. Theres even more than this but its private.I will update this review when the hospital remedies my records and complaints.

Such loving, caring staff. Could not have gone to a better hospital.

Most of the nurses are great. The insurance people are rude and condescending

This is a joke and a waste of insurance money. Told to be here at 11 my sister was given versed and that has already worn off and still waiting to be taken back to surgery. Only 1 person is allowed to go with the patient many people are just waiting in cars. For a surgery that they said would take an hour and I have waited so far 3.5 hours you think they would open the cafeteria so people could eat. Before we got here we had to take a covid test at a different st Elizabeth facility, they had no record of that happening even though we had received the results. This is truly a joke and someone needs to be held accountable for this waste of time, money and peoples confidence in st Elizabeths in edgewood ability to be a hospital.

There er is a joke. I went in there with a panic attack and thought I was going to die and they checked me and made me wait hours. Its obvious no one there working has ever had panic attack because if they have they would know how serious it was and get the patient help asap. Ill never go there again. The whole staff should be fired making someone deal with that

3 hours and waiting on a nurse to answer the call button. I can’t move to get to the door, because I had to plug in my IV myself because the machine was screaming, dying. I’ve been in the ER for nearly 12 hours at this point, because they don’t have any rooms. I wish they’d never transferred me here, I could have at least stayed closer to home.

Overbooked understaffed and extremwly slow especially between depts they have to fit their inpatients around their out patients took my mom 2 minths to see swallow doc after a heart attack and then another month for tge next specialist hours and hours of wasted time they are inefficient they need to put a Christ and UC over here to compete after they took the hospital monopoly here quality and time gone they know you dont have alot of choice but the nurses wonderful

Last night was a nightmare. I fell down my stairs, ramming my head into a solid object. Daughter drove me to the hospital, I was stuffed into a closet after a 3 hour wait, never saw a nurse NOT ONCE. Had no call button, no blank till the insurance gal brought me one. Was not only not given a wheel chair to exit but was not even walked out. Unacceptable for a fall risk patient.!!!!!

Again saw dr Spellman and again horrible experience- had COVID like symptoms and shortness of breath- came in said your oxygen looks fine just go home- did not show any care whatsoever and did not offer anything to help like a breathing treatment. No compassion - I was discharged the same time they registered me!!

If your nurse is Trish in the ER I hope your not actually sick or hurt she will only make you worse. My 4 yr old son had a high fever so we took him here. The nurse did nothing but be rude and try to force her ideas and opinions on us uneducated. She belittled my wife refused my son a pillow or blanket and was the most distasteful human Ive met in awhile. Please please please remove this nurse from duty or at least interacting with the living.

This place is getting worse and worse. Poorly ran waiting area wait times outrageous you could die in the waiting area before you can get seen

Cancer Patient - I was treated like a king through my treatments. Drs are informative and have followed up. Records are easily accessed with app and online. I have never had a friendlier experience with medical professionals! Truely blessed to have been treated here.

I cant say enough about the staff at St. E that took care of me Wednesday-Saturday afternoon. Thank You to Everyone hat works there😘😘😘 You are good people!!!

Go somewhere else. They wont listen to you, update charts incorrectly, and dont make mistakes in their mind. All of the 1 star reviews are likely for good reason. Its not a one time thing, its often repeated trashy care. Its disappointing Ive hoped for better told myself itd be better next time but I honestly believe their pretty much hopeless. I think this is my only 1 star review when I read the others I understood. Save yourself the trouble, they WILL NOT acknowledge patient input. You have been fair warned. Good luck.For what its worth Ive been here to have a baby (as the husband), and many many other times. Its repeatedly a disappointment.

Was born here and was called crazy, this is the worse place I’ve ever been in.

I went to this Hospital for a knot in my neck and for a allergic reaction to the medication that Saint Elizabeth in Covington gave me when I got to the hospital my Blood pressure was low 3 time So I threatened to sue the hospital So they did not write my right blood pressure down they are the worst and crooked hospital Ive ever seen in my life My heart was hurting and my blood pressure was low and I almost lost my life due to their mistakes and theyre trying to hide and cover everything up will never go back to this Hospital ever again my advise is never to go to these hospital or the one in Covington I serve a mighty God. They are not going to get away with this I promise you that

My 82 year wife has been in the E-R Room all; day waiting on a Bed , We need Christ Hospital to Build and Open a HOSPITAL Here in NKY. So We dont need to lay on a Gurney All day in the ER Room Waiting for a BED.. JUST PLUM PITFUL HEALTH CARE..

Worse hospital ever. I been waiting on my nurse for two hours and she still hasnt came check on me. I hit the nurse button multiple times and still no answer. I was in total pain. If you ever have to go to the ER make the farther trip to Cincinnati. St Elizabeth by far the worse hospital ever!!!

Sat in waiting room no one in the waiting room and sat for over 1 hour and 7 people come in and took them back and still waited and still wasnt served...This is the worst place I have ever been too...They dont listen to u just want the money...Then they rush u to get out of the room so they can get someone else in the room...

My wife and I had our baby there, and all of the employees were very kind and very helpful. I cant speak for the other departments, but the OB/GYN area was great.

Tried to drop something off to my mother. Elderly 86 year old father was already upstairs visiting. I had called ahead and asked what to do and was told to drop it off at the Main Entrance and go to the desk and someone would take it up. They refused and made my elderly dad (in a wheelchair) come down to get it. 1/29 4:20pm. Girl that greets you.

I had a procedure done in labor and maternity, and all the staff there were so nice, helpful, and understanding. Couldnt have asked for a better set of people to get me through!

If you are a healthy person stay away from hospitals. Im paying dearly for this now.

Got brought in the ambulance with my son and lady at front desk tried to make us sit outside in 80 something degree weather because I have covid when he was brought in for loosing his color and being having purple lips and vomiting.

The team at this hospital saved my wifes life. She had a widowmaker heart attack and lived. From 911 call to angioplasty and stents, it was less than 60 minutes. Her entire chain of care - first aid, EMTs, ER, Cath Lab, Cardiac ICU, and Cardiac Short Stay Unit - were nothing short of outstanding. We are forever grateful for this incredible group 🙏 Thank you, friends! Yall are AMAZING!!!

I come here once a week for my pregnancy now that I am considered high risk... the past two times I’ve come for my ultrasound I have had the tech Lynn W... both times have been terrible experiences where her attitude was off, spoke over me when I was asking a question or just ignored me completely. I couldn’t tell if she just didn’t know the answer to the question or if I was bothering her by asking... either way, not someone who should be working with women getting ultrasounds as they should be positive experiences. ESPECIALLY when the pregnancy is already stressful. The first time I brushed it off to her having a bad day, the second time I realized it’s just how she acts! Someone needs to retrain this women.. no doubt

I liked the Covid test. When I came up to get it They were very nice and helpful. If they are reading this, Good job.

Made a 2 hour drive so my daughter would not be alone to give birth. Went down to cafeteria to get something to eat and employee told me I could go in just to keep my mask on. Was looking at stuff and kitchen employee was very rude stating that since I didnt work here I couldnt be in the cafeteria. Think you need to talk to your employees on how to talk to people instead of being downright rude. Cant leave as a precaution in case something goes wrong and yet have no way to get anything to eat.

I’ve never been more uncomfortable with a hospital. Unfortunately I had to come through the emergency department after testing negative to covid & the flu due to being severly lightheaded and unable to catch my breath and when I asked them to sanitize the KEY PAD before I use it she told me she didn’t have anything to do that with 😳 I knew then to turn around and call the health department because how In the world is that a “safe place” when there’s a pandemic and you can’t even offer a sanitized pen at a HOSPITAL. Do yourself a favor and drive to UC and get better care.

Just call this place Elizabeth. Theres nothing Saint like about it. God forbid you get sick without insurance. They have teams of high priced lawyers waiting to slap you with a lawsuit for thousands of dollars. American health care is a joke. Medical bills are the number one reason for bankruptcy in America and Elizabeth is no exception. Just die...Im told thats cheaper. You could go somewhere else...but they have a monopoly in Northern Kentucky. These practices should be illegal. There is a reason there are so many small law offices up and down Thomas More Pkwy...

I came today for an Echocardiogram of my heart, been breathless at times, Ive also had a device implanted in my chest just two weeks ago. Today after my Echo, I was leaving and I got winded and sat down in the ER for a split second, was instantly interrogated on why I was there even though I had the covid screen sticker on my jacket and a medical wrist band on my hand, I attempted to explain I just had an echo and was out of breath and taking a break, I was chased out of there by the nurses. I think Im officially done with St. E after that. I am not going to be used as a dollar sign then treated like a criminal on my way out. Go to Christ.

Was scheduled for 6am surgery at Cincy Orthopedic. The lady was very she was very hateful. I just wanted to make just wanted to make sure I was at the right place. The lady in surgery area said, Oh well, youre gonna to have to wait now. The lady called security on us. I ended up calling the hospital. This was just a horrible experience.

Nurses were absolutely amazing and the Dr was very soft spoken gentle and talked to you not at you.

I wasnt impressed with the bed side manners of the Nurses or Physicians either one on duty here.They treated My Cousin indifferentely after they found out She needed re-hab.

I feel worse than when I came in. I feel so bad I cant make it to the pharmacy to get my meds. The girl who took my money gave me blankets. The concierge gave me water. No attention from drs or nurses. They did not treat me as a whole person. I had many symptoms, including call 911 level blood pressure that were not even considered. Every answer they gave me was talk to your family Dr about it. I cant get into see a family Dr for a month due to the Covid backlog. Thats why I went there. I was treated well there the last time. Very inconsistent. Hope and pray you get a good Dr and nurse.

BEWARE:Do not go here or accept medical advice from this staff (or any St. Elizabeth affiliate) - especially surgical recommendations and advice - if you value your health and livelihood. Incompetence is an understatement. There is a genuine disregard for quality and accuracy across the board, and the mentality runs deep within the St. Elizabeth network.You’re dealing with an organization that grew so fast that hiring decisions were made carelessly...with more emphasis placed on acquiring quantity rather than quality.The staff here was not thoughtfully chosen; both staff and patients are part of a numbers game...and it shows...through the consistent medical diagnostic errors, which have resulted in countless unnecessary (and in turn botched) surgeries/procedures.Im not exaggerating when I say you’d think some of these surgeons didn’t even attend medical school. Don’t believe me? Chances are if you’re reading this, someone you know or love has been affected by the incompetence that is the St. Elizabeth Health Network. Ask them.

Over a 3 hr waitNursing staff was very rudeThey had critical patients in the lobby and claimed they had no bedsWill never return to this location

I came in to get lab work done. There was an older gentlemen with gray hair name Steve that was working the desk. He did not even acknowledge that I was standing there. He was looking at the computer screen when he finally said something to me he didn’t even look up at me he just said can I help you. He asked my name and told me to have a seat. As I sat waiting my turn I watched him treat everyone else who came after me the same way. He complained to one of the text doesn’t anybody else do blood work. I observed him pulling down his mask while he was looking at this phone then he called I assumed it was his boss and talked on the phone with his mask off. Someone came in that their doctor sent them in for a COVID test because someone from their work was positive for COVID. He called to make sure he was suppose to take them.We can not come into the hospital without getting our temp checked and wear a mask you would think the workers would abide by their own rules.It would be nice to be treated like a person with kindness and not like a bother just because you are checking in.Once I got to the lab tech she was great. This was at the Edgewood location.

Just go across the river you’ll get better heath care. I dread coming to this place, it’s embarrassing the people they employ. Regardless of political affiliations your healthcare providers should not be talking about their politics opinions in front of patients. It creates biased medical care and is very unprofessional. I recommend Trihealth they have better providers

The cancer center is gorgeous and inviting.

Takes forever for anything to get done

I really really dont like this hospital, Im 34 weeks pregnant, also have given birth here and Everytime I have been there for any check up or anything the nurses are very rude and act like they hate their job. When you ask them questions they act like you should already know, this is the worst experience you will ever have if you go here to deliver a baby.. Im sorry Mamas but your better off staying at home..

I have one word for this location DISCRIMINATION.

The ER wait time is ridiculous my 3yo son fell and ripped open his ear and was bleeding a decent amount and they said it will be anywhere from 1 1/2 to 3hrs wait time to be seen. What kind of Emergency room is that?

I usually don’t leave reviews, but I felt this was truly necessary. I delivered my daughter at St.E Edgewood 9 days ago & I can honestly say it was the best experience I could have possibly imagined. The nurses there were over the top with their care, attitude, knowledge, etc. I felt so comfortable & safe the entire time. Also, they took exceptional care of my newborn as well & I knew she was in good hands! I would recommend this place to deliver a million times & will definitely be back for my future deliveries. Thank you St. E!!! (:

I had both my aged parents in St. Eads hospital at the same time and although maddening at times the doctors and staff could not have been more helpful. Most importantly, they made Mom and Dad feel safe and comfortable and not afraid of all the testing and hubbub of medical issues. They were always willing to take the time to explain both what they were doing as well as what was to come next. We were welcome to visit and the cafeteria food was even pretty good. Thanks so much to the good folks from St. Elizabeth Hospital!

The 7th floor Urology Depth is FANTASTIC, OUTSTANDING care and understanding of my situation...Dr Wyenanelt Jr was extremely understanding of my situation, I want to send a special thanks to Dr Englands Staff and Partners...also a special tanks to Katelyn G,Candy, Chrissy, Abigail T, Michelle, StacyN, Rachael, Monica, Irish, Leo,, Brandi, Lauren, Sam, Lee, Amber and Joel...youALL were EXCEPTIONAL...Thank you for the care and understandingMELODY ELAMFloor 7 Urology

As a phlebotomy volunteer, I feel truly valued and I feel like I am important to the phlebotomists. It is a fun and energizing place to be. I also feel very cared for as a podiatry and pulmonary patient. The doctors have my best interest. they care first then cure.

My brother is on 6 weeks of iv antibiotic therapy so I go stay with him everytime I get a chance. I have to say most of the staff have went above and beyond to make us feel comfortable. He is in 1A and I have to give a special shout out to a few nurses. Brandon Martinez, Lizzy (unfortunately Im unsure of her last name), and one third shift nurse, I didnt catch her name, have been extra amazing! They have went out of their ways to make my brother comfortable. They even check in on him on nights that they arent assigned to him. They really go out of their way to make my stay comfortable also. They really dont even have to worry about me, but they do. I would give 5 stars but there is always room for improvement. I think the staff should communicate a bit better and housekeeping needs to improve. Most come in and just take garbage. A couple weeks into being there causes some mess that needs swept and disinfected. Other than that, it has been the best experience Ive had at a hospital in a long time. Keep up the improvements!

Staff was amazing with my 4 year old daughter, everybody was great, but especially our nurse. She was so good and kind with my daughter, making her miserable experience being sick just a little better! She was working around 9pm on a Tuesday! Her name was patrica I believe! Very happy with how we were treated and always appreciate a good, kind nurse!

Never really been a big fan. Bad experiences. However it is close by

They dont listen to you at all

Wonderful hospital with a great staff

My wife gave birth to my both kids physicians and nurse practitioner everyone are all perfect and lovely God bless your handwork.

My grandma was in here & it was horrible. She was complaining of side pain & the ER doc acted like she was making it up&it was all in her head. She was later diagnosed with Pancreatitis. While they were doing X-Rays she was dropped & the staff never told us. We found out b/c my grandmas head was bleeding by her Frontal Lobe. My mom (POA) asked what happened. We were told she was dropped while being transferred from the bed to the X-Ray table. My mom lost it & wanted to know why she wasnt told, why she wasnt cleaned up & why they didnt test her to ensure it didnt cause a head injury. The next day we visited my grandma was in tears. She told us the male nurse watching her that night told her we were taking her to a nursing home & didnt want her anymore. My dad confronted the guy, and through our questions he remained silent. We left for a few hours & when we came back my grandma was out of it. My mom went to the nurses station to ask what she had been given. The nurse on duty had given her Morphine (which she was allergic to) & is in her file not to give her. I brought her a blanket in & wrote our last name on it in large font with a sharpie and the next day it was gone. I asked what happened to the blanket & was told the linens were taken that morning for laundry. I never got the blanket back.My sister had her son here in 2018, and that experience was good. Which is why I give it 3 stars. The nurses were nice, caring & knowledgeable. They were reassuring, and kept a close eye on my sister. So maybe the nursing staff has changed for the better since my grandma was in this hospital in 2015.

The nurse GABBY WAS the BEST NURSE EVER WHO HAS EVER TAKEN CARE OF ME EVER. She is God Given to her patients. Shes the best. She sat and talked to me when I was really scared. Thank you Gabby. bless you for your kindness and help when I needed it and no one cared but you. And best side is Alexa. The sweetest by far. Every one was always to busy for me. But she was there always. So thank you ladies for your kindness and help with me. Sharon Lathrop

I had a appointment at the maternal fetal center. Monica did my ultrasound she was amazing!! We laughed and had fun she made me feel so comfortable and I just had to post a review about my experience. I hope if anyone ever has an ultrasound they have her because she was just great. Thank you Monica!!!

Everyone was so helpful!

I was on the cardiac unit for three days. The staff there including the doctors, nurses, and transport staff were amazing. I was treated like gold. I have not been in a hospital inpatient stay very often in my life but I do think this is the best place I have ever been in. I will be having surgery there next week and although I am a little nervous about that I know I will be in good hands. I can only say thank you to all the staff for their awesome care!

I spent this past weekend in the hospital for pneumonia. The care I received during my stay was excellent. However, they sent me home on insulin for my diabetes as oral medications werent keeping my levels controlled. I have never used insulin before and was give very little education on how to do so.I was told to check my levels before meals and dose with a fast acting insulin according to a sliding scale based on my levels. The sliding scale wasnt in any of my documentation they sent home with me. I had to call and get it over the phone. I was never told how to deal with highs and lows between meals. I was never shown the proper way to use the prefilled injector for my slow acting. I managed to figure that out on my own but Im still stumbling through between meal lows and highs.Maybe I should have asked more questions, but I was sick and overwhelmed and exhausted and never should have been sent home with medication that could potentially be deadly if used improperly without the proper education. Based on my care during the stay, I would love to be able to offer a higher rating. Unfortunately I cannot due to the danger of the situation I was sent home in.

Do not go there.

Best hospital to have a baby!

Trust the bad reviews. They are there for a reason. This is truly what health care in Kentucky has become. Go across the river if you care about yourself, or loved ones.

Worst experience Ive ever had here. I usually feel very confident and well cared for in my care team if I have to visit this ER. I know it was a very busy night, but I have never been treated so badly and made to feel so unimportant. Only time I have ever left feeling worse than when I walked in

I delivered a baby at St Elizabeth in Edgewood KY the other day. It was such a great atmosphere and their team members really made me feel cared for and relaxed. Dr.Martin and I were discussing a book and he came back the next day and had went out of his way to order the book for me and ship it to my house. I was amazed at their hospitality.

My mother was admitted in the middle of the night and was treated like a queen. Total well care, beyond anything that I expected. I thank everyone from the initial night nurse, to transport to dietician, etc... Bravo! Thank you for making a scary situation into a delight and care.

They let my wife drive home 14 min after receiving morphine. Found her nodded off in the driveway. Moral of the story its ok to drive impared if a doctor gives it to you. Danger to public is just collateral damage. St. E could care less.

This emergency room alone is the worst. Didn’t even get a cup of water when I was there. Unprofessional. I didn’t even get a Covid test when I came in.

Cant even get an ultrasound done because I have my son with me. What a joke. What do they expect people who dont have dare care or people that work to do.

If I could give zero stars I absolutely would. I got to the hospital at 7 after being sent by my doctor for back pain and other issues. Dr thought it was kidney stones, at 1030 when those test came back negative she was going to send me home so I questioned what to do since the pain was still a 7 at best. 1130 rolled around and she wanted to do more test. Fine whatever. I had been moved rooms where no one checked on me l until 130 when the nurse came in and had no clue what was going on. I asked to be discharged because clearly they had no idea what was going on with me. Absolute joke and a complete waist of time with no answers 7 hours later.

When a convict is prioritized over another patient that has been waiting in the ER waiting room for 2 hours this is horrible service.

I had been going here for many years, service had always been decent. Recently I went in for pain in two places, the nurse physically checked both places and ordered a hospital visit for these areas to be checked out. I went and never heard anything back, I called for a week begging for an answer and the last thing in my chart was We will have a doctor call you back. That never happened. Now the hospital wants me to pay a bill for something I never got an answer on. When I dispute this I was offered a 10% discount, then a 25% discount because they could see how screwed up my charts is and that no one gave me an answer yet. Then later I was offered a 50% discount. Im tired of being offered discounts, I WANT A FREAKING ANSWER!!! PLEASE!!!A similar thing happened with St. Elizabeth last year and I had to dispute a $1,250 bill stating I never received help from a doctor (sound familiar?). It took them 7 months to review my chart and the bill before they conceded that I received no help and did not need to pay the bill. GET IT TOGETHER ST. E. Please, people need help and good communication is key. Reach out to your patients with answers, thats why we pay you. For help in the form of verbal response over the phone or in person.

Mixed review. Staff was amazing, saved my husbands life. Billing is a joke. They had all the info to bill VA but never did. Now bills are going to collections ruining our credit.

I think this place is under appreciated. Ive only lived in the Northern Kentucky area for a few years but I can tell you the care you receive here (compared to Bathesda and some others) is significantly different. Ive had to go through them for multiple occasions from when I was pregnant, loss of my pregnancy and basic care. Each time was warm welcoming and attentive. Even emergency room visits are impressive with how quick you get in and out. My most recent visit is the reason for the review. I went in earlier this morning having complications from breathing to find out I had the flu. They got me in within maybe 15 minutes and were super attentive. The nurse helped get me comfortable during the wait and I was out within maybe an hour and a half. It seems like a long time but its what I expected with the flu season being so bad right now in the area and the test took 30 minutes. These people are great and I recommend this place.

A nurse has not been in this room for nearly 3 hours. No update has been provided even though the request was made hours ago. Excessive loudness. Choosing this hospital was a new experience. I question the choice. Would like to contact patient advocate but no number available.

What can I say. I was very well taken care of. The Doctors and Nurses.kept me well informed of the dos and dont before and after my surgery. i especially what to tip my Hat to a nurse by the name of Amanda who took care of me if the Heart surgery recovery ward after my surgery.what a great attitudeshe had. i had open heart surgery and was back to work in four weeks. i was told it would be 6-8 weeks. It was all due to the excellent care and attitude i received at the hospital.

Unexpected heart issues resulting in open heart surgery - outstanding experience from beginning to end. Dr. Toltzis helped identify the issue and execute testing to determine necessity. Dr. K Miller performed an angiogram to further investigate the depth of the issue and see if stints would be advisable solution. Dr. V. Schmelzer performed open heart triple bypass surgery - all of this in the span of 2 weeks.EVERY nurse, nurse practitioner, doctor, employee and volunteer we encountered along the terrifying way was attentive, compassionate, knowledgeable and nurturing. We were in exceptionally capable hands that not only addressed the cardiac illness, but also the emotional and associated needs of the patient and the family. We could not be more pleased with the pre-procedure/hospital stay/post-procedure care and treatment. Would recommend anyone with cardiac needs to the St Elizabeth facility and care team!

This hospital is phenomenal! I have been treated with so much respect during a very difficult time in my life. I cannot say enough great things about this hospital, especially the labor/delivery and the NICU. Thank you, St. Elizabeth!

Dr. James Stewart and Emily are the best! I am so very thankful to be taken care of by them.

We moved to NKY 3 years ago and I had planned on using St E for our familys healthcare - now I would never consider St E and will always cross the river.  In August 2019 I had a common surgery, I have no significant health issues, take no prescriptions. Yet my care was so poor, I consider myself to lucky to be alive.  My blood pressure was critically low for an entire day and I only received nursing care, no MD checked on me. Also,  I had one important note in my file: Allergic to adhesives, I also wore an allergy alert bracelet, but the anesthesiologist used adhesives on my back resulting in my entire back being covered in a horrible, itchy rash which only resolved weeks later with oral steroids.  So many avoidable mistakes were made, communication,  MD supervision etc...  was none-existent.   I wish I could trust St E but all I can say is STAY AWAY!  do not go there!  It is worth the drive to Cincinnati.

When I was admitted for terrible head pain and left side paralysis. After CT Scan showed it was not a stroke. They put me in a room with no pain medicine or anything for my head pain. I Had an IV port in my arm with no IV hooked to it. When the nurse came in to see me, I asked her for some ibuprofen or something. She said the Dr. Didnt leave any orders for it and they wouldnt be able to get orders until the next day. That if I had some in my purse to take it. So, I took Advil from my purse. The following morning I asked them if I still needed IV port because it was hurting really bad. So, the nurse went in the bathroom, didnt wash her hands, grabbed a piece of toilet paper, came over to me and held the toilet paper on my arm and pulled the IV port out. Im pretty sure that this is not how it is supposed to be done. This was on a Friday evening into Saturday. The Neurological Dr. Came to see me Saturday afternoon and wanted to get me an MRI, but the hospital couldnt do it until Monday. To me that is just rediculous that a patient in a hospital paying thousands of dollars to be there would have to sit and wait to get an MRI until Monday. This is a hospital for Christ sakes. He said I could go home and come back for MRI on Monday. That is what I did. They ran no other tests while I was there. They didnt try to figure out what was causing the pain or paralysis. Later, another Dr. at another facility did find out that I had swelling of the brain due to an infection and was treated with antibiotics.

Went to the Emergency room this morning because I fell in the parking lot and hit my head. They got me back and into a room quickly. Got a cat scan and x-ray. Saw the Nurse first and then the doctor. Had to go to the john. They showed me were it was and left me there. Gotback to my room wait a long time. Patched me up and I released me and Mike got me to the car. I was made to feel not wanted anymore.

There are some really excellent people working here, but there is a serious lack of communication among staff members and the patients are the worse for it. If I have a choice, next time I will not return to this ER. On a side note, I spent the night in the ER and between 3:00 am and 6:00 am the staff was chit-chatting loudly about the cases they had seen that night.

Went to St Es emergency room Sat, Aug 25. Severe head pain, blurry vision, unable to breathe or walk properly, tightness in chest, constant abdominal/back pain. Numerous justified reasons but I should have first gone to my mechanics shop for treatment. Give my invisible ER doctor credit (thus the one star review) ; an EKG implied that I was not suffering from major coronary. Sts treatment plan for me... I was told to go home and I was to schedule some other type of test!

I work in healthcare and I have never been more disgusted by the treatment of patients here.

I went in for difficult breathing,vomiting and headaches. I was given oxygen and admitted. They did a ct scan of my brain for the headaches and found nothing just gave me medication. They gave me medication for the vomiting but did nothing about my breathing. They told me I wasnt breathing right and to relax when. I got home. When I was released I went to another hospital for a second opinion. I found out I have blood clots that I am now being treated for. This hospital could have killed me. I see they have a new pretty fountain they built. Instead of decorating the hospital treat patients probably before you kill them with your ignorance.

Ive had multiple surgeries and they are the best,I like Laurie p. She made things easier

I was very disappointed with the care at this hospital. The nurses in the ICU are all extremely rude, and lack any type of compassion that youd expect from an INTENSIVE CARE unit. Hours would go by and not one staff member checked in. We would have to go searching for someone every time something was wrong. Breathing problems, beeping ventilator, no one came in to see what was going on until we grabbed the first person we could find in the hall. Nurse Bethanne was probably the worst. She couldnt be bothered, was very rude when we asked any questions. But the staff in general was very unfriendly and unprofessional to say the least. Would sometimes wait over 10 minutes to be buzzed in, and when they finally did answer they were very nasty about it. Im convinced the outcome would have been very different if we wouldve gone somewhere else. I wouldnt recommend taking anyone you care about to this hospital.