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Mayo Clinic Health System
Clairemont Campus, 733 W Clairemont Ave, Eau Claire, WI 54701, United States
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Review №1

Went to the urgent care, staff upfront who checked me in were fantastic. The RN at the urgent care check in desk with long hair was so caring and kind. Dr Olmsted was phenomenal, super smart and a great listener, and very thorough. Thank you all for a positive experience at the urgent care.

Na
Review №2

Garbage hospital sending a recent and actively paid account to collections. Ruined my chances of getting a house for my children and I. Recommend sacred heart. If you are going to live or die at least you or your family can live on without such insolent people in care of their health care and credit worthiness.

Fl
Review №3

Nice people they said my birthday was cool and then I proceeded to get a stick in my nose which felt funny and there was also a portrait of a dog which was quit pleasant

Pa
Review №4

Great team of Dr. and staff.

Kr
Review №5

It is usually good and informative.

To
Review №6

Needed a fax sent to Durand to have a rapid Covid test performed on my daughter since Durand is the only place that does them around here. After calling them 5 times to send the fax, they called me back 4.5 hours later to tell me that they dont recommend the rapid test, and will only authorize the test at Mayo. Mayo is only concerned about making money for Mayo, even if it goes against what works best for the patient.Ive since called a Dr. in Durand who authorized the test there. Bringing my kids anywhere but Mayo in the future.

Bl
Review №7

Slapped with a bunch of hidden fees without saying a word and improperly billed my insurance now Im left with a 1500$ bill for things my insurance would have covered had they done their job. Also charged me with facility fees that were not made apparent until they sent it to collections.Addition: Doctor Weisdorf does not care about his patients I was seen looking to get a official diagnosis for a herniated disk I have had for some time. Dr.Weisdorf suggested putting me through a series of test and treatment that would bankrupt me in the process instead a plan to actually solve the problem. Dr.Weisdorf is there to make the the hospital money not help his patients.

J
Review №8

Completely concerned about keeping a body physically safe even at great detriment to peoples mental health. Way over the top COVID-19 related rules. If I could rate them lower than a 1 star, I would.

Bo
Review №9

So thrilled with Dr. Laura Bentley and staff. Today was a first visit to a doctor for my Mummy in MANY years! We were scheduled with a different doctor but that doctor was out sick. Turned out to be a small miracle. Dr. Bentley was amazing. She listened to our needs and got us the referral we needed asap. I appreciate her caring attitude. Lori in the scheduling department was equally amazing. Patient and on top of everything for us!!

Le
Review №10

Poor follow up after Mayo Rochester, Minnesota. Related to a very costly Workers Compensation Claim. Get their money then go.

Ro
Review №11

Very poor when you have an appointment and still waiting after an hour

Th
Review №12

Inattentive, rude, unprofessional and discriminatory. Please, save yourself the trouble and avoid this clinic. At least then some good will have come from my visit.

Cu
Review №13

I have had an excellent family care doctor for years here who has helped me successfully stay healthy.

Gr
Review №14

I have been a lot of places in the world but I have to say Mayo offers the best at what they do.

Br
Review №15

Waiting time wasn’t bad at all. The urgent care receptionist staff aren’t the most welcoming people though. The doctor didn’t give me a prescription even though I have every symptom of influenza. Didn’t even test me for influenza or anything else. I was in and out of the room in 15 minutes, but only 5 of those minutes was spent with the doctor. Also basically told me that I’m making up the fact that I have a fever although I am WELL AWARE that I have a fever as fevers are the spawn of satan. That being said, the doctor was very professional and explained things very well to me. I just despise being told I have a virus and to just go back to the hospital (and waste more time and money) in two days if symptoms haven’t gotten better. Its not like everyone has the time or the money to go back for a second appointment so just solving the issue the first time would likely be a better approach. It’s like pulling teeth to get a prescription if your symptoms are relating to a cold or flu - has been that way for years here.

Go
Review №16

STAY AWAY. Absolute con artists. The healthcare system is a complete joke. Do not go to the hospital unless youre literally dying because they will take all your money and then some for routine care that probably costs a couple hundred dollars in other countries.

J
Review №17

This is the second time in here in two weeks for same thing. I have pneumonia. Ive been treated horribly since getting here. I was last one to a room even people here after me had gotten a room before me. I was led by a extremely rude lady she didnt bother on making me comfortable at all. The doctor asked why I needed the bed not completely flat. If I could rate 0 stars and if I had my own medical license I wouldnt be here. And if I got mocked by your nurses to get my own medical license. Trust me if I could I would this is coming from me a human being with a disability. I do not like your clinic. Saint Jos is way better.

Li
Review №18

Very friendly staff, but Ive been trying to get ahold of a nurse for 2 days now so I can get my prescription and still have yet to succeed in getting ahold of one. My doctor even left me a voicemail telling me to get ahold of the nurses but it seems quite impossible. Ive been in excruciating pain for a week.

ma
Review №19

They wont do what they have to to process your insurance claim. They say the $10000 bill is your responsibility even when insurance just wants an itemized invoice of services. Then they turn over to collections. When you then again call saying they will p as y with proper invoice of services they tell you again its not our probleem go away and deal with collections. Collections wont toych insurance.

Au
Review №20

I recently switched from Marshfield clinic and Im absolutely impressed with Mayo I will definitely stay with them

Eu
Review №21

Not a good exsperince at all would love to know how to leave my own voice recording of the phone call i received. That no provider can give subutex except to a pregnant woman. No if you are allergic to the naloxone in suboxone.

ja
Review №22

Went to see what their weight management seminar was about and all it was is a bunch of high cost processed food for sale. How is this going to help me lose weight? Insurance wont pay for this anyways. Its all out of pocket.

Ti
Review №23

I fully understand that they went to a new system but this is ridiculous, we waited in line to check in for a walk in urgent care visit for 25 minutes only to finally get to the check in for the girl to tell me to walk across the hall and check in at a different desk, the girl at that desk didnt even look up and just said last name she said we needed to be triaged and to go it down, a nurse came out 3 different times asking for a patient that wasnt my husband because the super friendly lady who said last name gave the nurse in the back his middle name. Once we finally got triaged they said we needed an appointment (so much for walk ins!) And sent us back out to the super friendly (not!) Lady. She spent 10 minutes slapping her computer cursing the new system to say ok now go stand in that line (the original line we stood in for 25 minutes, this time it only took us 20!!). All in all for a walk in appointment it took us an hour to be even get the option for an appointment that we now get to wait 45 minutes to see the dr!!!! I cant wait for the new Marshfield clinic hospital to open across the road!!!!

Ar
Review №24

Friendly staff, with people who saved me from being a paraplegic. I have had many visits with this location and I have to say the staff and doctors at the Claremont location are polite, professional, proficient and pay attention to what you have to say.

Pa
Review №25

Uncaring staff and doctor. They have no idea how to treat chronic illnesses including chronic pain. Theres a huge miscommunication between staff, doctors and patients. Its ongoing miscommunication, not just once. Worst medical treatment Ive had in my life, no exaggeration!

Br
Review №26

Dirty facility. The nurses talk on their phones and dont pay attention to patients and leave dirty blood pressure cuffs in patient rooms.

Er
Review №27

As good as it gets going to the dr

ra
Review №28

The Worst billing department. They keep sending me bills that we already done with it.

Ro
Review №29

Great place for a doctor

Do
Review №30

Outstanding care!

Information
3 Photos
30 Comments
3.6 Rating
  • Address:Clairemont Campus, 733 W Clairemont Ave, Eau Claire, WI 54701, United States
  • Site:http://mayoclinichealthsystem.org/locations/eau-claire?mc_id=&utm_source=yext&utm_medium=l&utm_content=eauclaireclairemontgeneral&utm_campaign=mchsmarketing&geo=eauclaire&placementsite=nwwi&invsrc=mchsnwwi&cauid=110703
  • Phone:+1 715-838-5222
Categories
  • Medical clinic
  • Family practice physician
  • General practitioner
Working hours
  • Monday:Closed
  • Tuesday:8am–5:15pm
  • Wednesday:8am–5:15pm
  • Thursday:8am–5:15pm
  • Friday:8am–5:15pm
  • Saturday:8am–5:15pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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