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AFC Urgent Care East Meadow
2310 Hempstead Turnpike, East Meadow, NY 11554, United States
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Ro
Review №1

Such an amazing urgent care! I am beyond happy with the care that was provided today by physician and staff. They were so kind and giving. Brought my son in for a sinus and ear pain. The med tech first took his vitals and noticed he had a fever and gave him water to ease him. Next they wanted to provide multiple tests to see what can be the possible cause and provided medication to help with fever in the meantime of getting back a respiratory panel of possible virus infection. Fingers crossed but I am very pleased with this urgent care. Thanks everyone!!

Ni
Review №2

Came in for covid test (good news in the end :)), no pain was included. The medical assistant ensured me that its a quick and easy process and she was right! The PA was also very caring and the front receptionists were also very respectful. 5 stars for me!

Ja
Review №3

The fastest and best experience for PCR testing. Got my results in 24 hours and am so thankful for the last minute ability to handle the amount of clients they had. I made an appointment easily and it was such a hassle free and easy system once inside. I needed a test for a game and am so happy to receive the tests back in such a timely manner. Everyone was helpful and nice too. Great experience and will definitely be back next time!

Ke
Review №4

My wife and I got married this past march and they offered Covid testing, which is free everywhere, to us and everyone else going to the wedding and guaranteed timing of the results which they did within the allotted time. However a month later i get a bill in the mail for $150 for something that is free everywhere else and other people that went to our wedding had the same BAD experience because these tests are free everywhere else. HORRIBLE!!!

Ma
Review №5

I consistently have a wonderful experience at AFC in East meadow. The staff is always friendly and pleasant. I feel they are the best choice in urgent care facilities.

Je
Review №6

Never going here again. Went for a visit because my chest was hurting and I was having a hard time breathing normally. The PA on staff saw me, and did not do any type of check of my lungs, heart, glands, nasal/ears to diagnose any potential thing wrong. How can I tell a doctor I had covid months ago and was experiencing breathing issues, for them to not even listen to my breathing through a stethoscope? All he did was rattle off a bunch of things it “could be”, allergies, change of season etc. Then says if it doesn’t go away you might want to get your heart checked. Crazy. No care provided whatsoever. $80 copay to have a 5 minute conversation with someone who didn’t even do a proper examination. Useless visit.

Ha
Review №7

Made a appointment to get covid test to travel out the country. Pcr test came in 1 day. No issues at the airport and was able to go to my cousins wedding. Ty!!!

ja
Review №8

The staff was so friendly and accommodating! The wait time to be seen couldnt have been more than 10 minuets. From the front staff, to the medical assistants and providers, I was so impressed with the care they have given. Best urgent care on Long Island. I will be telling my friends and family about AFC in East Meadow!

Je
Review №9

No waiting. Was seen same time that we walked in. Very geniune and caring staff from moment you walk in. Have not had a bad experience here at all w any family member.

ci
Review №10

Literally made my appt on their website the night before. I had an early morning appt. I was taken right in. No wait time. Doctor was right behind the technician who took my vitals. He diagnosed the situation, for I knew why I was there and he agreed. I was in and out in less than 15-20 minutes ! Thats amazing !

be
Review №11

Great experience with the staff, and very clean. We will be returning if we ever need another covid test!

Vi
Review №12

This was my second time returning to AFC in East Meadow and yet again I experienced great care. It was kept clean, and everyone showed pure kindness throughout my visit. If I need medical attention, I will be back!!

Ke
Review №13

Amazing visit. They are so compassionate and caring. We were so late and were made to feel right at home even adding humour. They have best docs and physician assistants

Fe
Review №14

My first time at AFC. I had no wait time and was checked in very quickly. The staff were very friendly and efficient. Waited on queue about 10 minutes to see the doctor. He was very nice and answered all my questions, I never felt rushed through. When I called a few days later for a prescription it was put through immediately.

Jo
Review №15

They do not answer phone or email test results. Patient portal lost password function confusing. Medical staff highly knowledgeable.

Cr
Review №16

Amazon staff and super personable! I love the staff’s energy and ambiance. Help me out right away even though it was busy, it didn’t feel like I was waiting a long time. Thank you to this team for all the help!

Pa
Review №17

Was met by a very cordial young man. He was efficient and effective in gathering information for us as were were not from the USA and the form was more tailored to US residents. The test was painlessly administered by a young lady who was cheerful and also efficient. No issues what so ever. Our certificate was ready within 24 hours and we are so grateful. Stephany and Kim

Da
Review №18

Great Urgent Care spot. In / Out quickly but not too quick where doctor actually spoke, took time and understood my issues. Office was clean and presentable. Overall will go back here in future. Also a plus they stay open late to 11.

Lo
Review №19

I tried several different locations to get a rapid covid test to no avail. A friend told me about AFC and I was able to walk in and within 15 minutes have a test administered and within another 15 minutes had my results. The personnel were all professional and thorough. The entire process was easy and I would highly recommend them.

Kh
Review №20

Very efficient. Great customer service

De
Review №21

I showed up about 9:40pm and even at end of the dayEveryone was pleasant to deal with. The PA on callwas extremely efficient to the point. Even suggested where to go that late of night. I would definitely go back, if needed to.

Cy
Review №22

First time going here. Front desk staff wonderful and very helpful with problems I had after my appointment with medical provider. Was told a prescription would be sent to my pharmacy. Never sent. Called 0800 next morning and was told it would be sent. Not done. Called again at noon and only with the assistance of the staff member who answered the phone was my prescription finally sent. It should not take 24 hours to send a prescription under any circumstance

Ki
Review №23

The entire staff was extremely nice and made sure I was comfortable the entire time I was there. The whole facility was extremely clean like it had only just opened for the first time. Will definitely be going there from now on for anything

St
Review №24

So refreshing to be greeted by a happy, competent, friendly, eager, staff.This is how all businesses should be run, unfortunately only about one tenth of one percent are. This is one of them. Keep up the good work.This is my new go-to clinic that I hope I don’t have to go to.

Ke
Review №25

Staff was nice and I was seen very quickly.

Jo
Review №26

I’ve been going there for awhile and this experience was horrible. They let me wait in the patients room for about an hour. And then this Asian doctor comes in with a attitude. Like I’m bothering her. I have bronchitis. I’ve had it before. Feeling very tired and congested. She says she doesn’t here any congestion. She wants to take an x ray of my lungs. I know my body. I told her I need antibiotics. But she says only if she sees my results of my x rays. I don’t think she knows what she’s talking about. This place is off my list.

Fr
Review №27

Amazing turn around time getting us our covid results in 24 hr in order to get on cruise ship in Bahamas. Staff went above and beyond to make sure lab got results to us quickly. Thank you so much. We will definitely refer you to our friends for travel needs.

Ca
Review №28

I was extremely impressed with the very professional and immediate attention that everyone received.. I highly recommend and. Other walk in medical centers could benefit from them.

Te
Review №29

AFC urgent care took such great care when I came in experiencing abdominal pain. They set me up with a CT scan at zwanger and made sure all the paperwork and necessary medical information was handled so there was nothing I had to worry about when I got to my scan. They also called to check in and see how I was doing. Highly recommend!

Ri
Review №30

Needed COVID tests for travel purposes and couldnt have been happier with the process. It was quick and efficient and the Doctor put a rush on the results knowing that I only had 3 days until the flight. The office was spotless and staff was very courteous. I would definitely recommend AFC Urgent Care.

Ch
Review №31

AFC is the best Urgent Care chain hands down. Terrific team members and doctors who care and are patient and attentive. And extremely quick turnaround on Covid tests. It is better than the rest out there.

Pa
Review №32

I wish I didn’t have to add any stars to this place!Do not go to this place! They told me 30 Minutes it’s been 2 hours. When I asked the nurse how long, she gave me an attitude and told me that if o did not like I should leave because they’re very popular and basically did not matter if I leave! Unbelievable!

Ms
Review №33

This is a great establishment with great workers.First, you are greeted warmly at the front desk when you check in.You are seen quickly which is very important.I will continue to go here whenever I feel the need to because the staff is great and I get what I need quickly.

Ji
Review №34

The staff here was extremely helpful and courteous. Everything moved along quickly and test results were back a lot faster than expected. I’d highly recommend!

Jo
Review №35

They did a great job on my son’s head when he got hurt at the park. In and out in less than 1/2 hour. I thought he’d need stitches but they used glue which was way less traumatic. Very nice staff and they were very sweet with my 4 year old.

da
Review №36

I made an appointment and was seen on time for a Covid test received my rapid within 15 minutes the PA who came in was very nice. It was very clean and everyone was very nice. I’ll be back again

Ra
Review №37

Very professional and courteous at front desk. Nurse practioner if Im correct ,was more than helpful she took her time in explaining different medications uses for my condition ..she explained in detail even more than my primary doctor. Very pleasant experience

Pe
Review №38

Very friendly and intelligible staff that know how to bring the best outcome for patients needs!

Ki
Review №39

Easy online booking and last minute testing. Super fast yet attentive staff. Highly recommend for any urgent care needs.

Ke
Review №40

I just walked into this place 40 min before closing with left sided chest pain, left arm numbness/tingling and leg cramps.I was told by the pathetic front desk person that they close in 30 minutes and therefore I cannot be seenThe whole place was empty with 3 staff members laughing behind him. Then laughing as I walk out because I said this was ridiculous.How do you turn away a patient with chest pain!! What is wrong with you, this is a port excuse for medical team. These people need to be fired. Unreal, 6 years working in the medical field I’ve never seen anything like thisI went to city md in Levittown with a line out the door, they were closing in 20 minutes and still saw me!Called the site 7 times to get a mangers phone number and they never picked up the phone. Unreal I could be dropping dead in the parking lot and they wouldn’t even have cared.

Ar
Review №41

The people there were very kind. The only thing was i had to wait for a very long time to get tested and I got the wrong test done but that’s understandable since there’s a lot of patients that are getting tested. Overall the employees were very kind and everything overall was great.

Al
Review №42

I like to visit AFC East Meadow because the staff is kind and responsive. The doctors and other tech staff immediately understand the patients needs. There is a human touch. The facilities are clean and safe. I truly recommend AFC for either regular or urgent care.

Br
Review №43

My appointment was at 11:16 I waited till 11:30 to be put in a room, completely fine that’s not a bad wait. I seemed to have someone very new but very niceI was getting a rapid covid test and I was swabbed at 11:40… I’ve done this before and they come back within 15 min. I noticed the time at 12:15 and heard no one in The hallway. I waited longer assuming someone was going to come in. Finally at 12:30 I got up and looked around and saw only one person. I thought maybe I should give more time there were a lot of people before me. Finally at 12:50 I got up annoyed and walked to the front desk saying I had not been helped, she told me they were out to lunch. That the place is closed between 12 and 1… the woman was extremely nice made me feel a little better but the amount of time I waisted just because they forgot me in the room before taking lunch… extremely wrong. Idk what would have happened if I didn’t finally say something.

Pe
Review №44

Needed a COVID PCR Test for a flight (72 Hour requirement). Called around to some of the more recognizable named medical facilities. None of them could guarantee the results in time for my flight. Called AFC East Meadow. Test was scheduled and performed with ease. Got my results back in 24 hours (less time than promised). Very professional office that understood exactly what I needed for entry to another country. This could not have been a better experience.

St
Review №45

No one ever seems to answer the phone. They even have a chat page but no response. 11am on a Monday morning, no answer for a simple question in regards to insurance that cannot be found on their website.

al
Review №46

I was seen quickly by a pa, who confirmed my diagnosis and wrapped my wrist. Good visit, pleasant and caring staff. Ive used AFC in farmingdale also and theyre good too. Ill be back...hopefully not too soon!

Ma
Review №47

Went for a time sensitive COVID test. They were professional and efficient. All done I no time at all!

El
Review №48

Dan at the front desk was amazing. So friendly, personable and engaging. The doctor and nurses were wonderful as well. Exceptional customer service.

Da
Review №49

Made a 4pm appointment for a covid test, they made me wait in a crowded hallway full of other people coughing, walked out at 4:30 (30 mins after my appointment) without being seen. Would not recommend, I had a much better experience at CityMD.

Gi
Review №50

The facility was the best! We are pleased with their services, everybody is efficient from the customer service to the medical staff! Keep up the good work guys ! I recommend this place if you want to experience excellent service!

Pa
Review №51

The Staff was very cordial and extremely helpful. AFC Urgent is definitely the best urgent care facility bar none

Sa
Review №52

Very professional. Nice nurses and doctors. Went in for covid and antibody testing yesterday. Not a long wait at all. Waiting for my results now

Je
Review №53

Super courteous and prompt service! I was in and out within 30 minutes with all my questions answered and everything taken care of! Highly recommend !!!

St
Review №54

The staff was professional and courteous and explained my health situation very competently. I would highly recommend this facility if urgent care is needed.

Ti
Review №55

Had to get a covid test. Everyone was courteous and professional. Easy in and out.

Ro
Review №56

Very pleasant front desk staff. Clean. Was seen quickly. Would definitely recommend.

Gi
Review №57

I was visiting family from California and wanted to be tested. I have been to many Urgent care centers to be tested and this one by far is the best in terms of helping one with encouragement, respectfully talking to you, they made your visit excellent without all the anxiety that come with this type of visit

Sh
Review №58

Thank you Jason and AFC team for taking care of my elderly parents when they came in for Covid testing. You went out of your way to help my mother who had to come alone by taxi and does not speak English proficiently. She was nervous but you made the process calming.

Da
Review №59

It was pretty steady and they were taking cAre of everyone pretty quickly. The front desk worker made sure I got the help I needed. Did not get her name. Thank you so much!

GL
Review №60

They were very nice and professional. I only waiting about half an hour the most. Before get in seen by a Dr.

La
Review №61

I’m very impressed. Extremely pleased with the professional and caring service given at AFC in East Meadow. The very patient and calm woman with blonde hair at the front desk, (I think her name is Paige), and the rest of team are friendly and they listen to your concerns, but most of all, knowledgeable and confident in their operating system. Everything went exactly as promised.

ci
Review №62

Best place to get medical help and the doctors and management was able to help me get an appointment to see a specialist. They even followed up by calling to see how I was doing … thank you guys I appreciate it

Ch
Review №63

Very fast very clean very nice people highly recommended I will be using this urgent care all the time

Jo
Review №64

The PA I saw was really helpful and knowledgeable. He was clear and listened to what I had to say. He efficiently worked out a treatment plan and I was on my way as soon as possible.

Wi
Review №65

The place is nice and clean. All the employees are very friendly and nice. I will definitely recommend anyone to go for any of your urgent need.

El
Review №66

This place is unbelievably great!!!! Staff were VERY helpful and professional! I wish all Urgent Cares provide this kind of service and professionalism. When they said “ expedite” they really meant “expedite”!Thanks again guys!

Ri
Review №67

Fast, clean and courteous experience. I would recommend this place.

To
Review №68

Service was quick and friendly. Scheduled on line. Very little wait time early con the morning.

Le
Review №69

I liked that there was minimal paperwork, not a long wait, the people were very nice and answered all my questions without feeling rushed...

Sa
Review №70

I chose AFC urgent care because they have good customer service which means a lot to me and I received good care I couldnt ask for more I personally recommend everybody to AFC .

El
Review №71

While everyone was very pleasant and respectful and there wasnt a long wait at all, I had a routine PCR Covid test done for my job even though i had been vaccinated already. They called me at work the next day and told me i tested positive. I was made to leave my desk immediately and get put of the building. I was humiliated and scared out of my mind and started calling everyone I had come onto contact with from the past 5 days to make them aware. My job reported the results to the Dept of Health who called me and told me it was impossible for the lab to have gotten my results back that soon and they would investigate.The following day I got a call from their manager telling me they gave me the wrong results and I was actually NEGATIVE for Covid. They were SO sorry and assured me they would find out who called me and they WILL be spoken to. Somehow, that didnt make me feel any better. I had been a nervous wreck for 2 days. I went and picked up the lab results from them and in 3 different places in a large bold capitalized font it read NEGATIVE. Id still like to know how this happened.

Ch
Review №72

Everyone at the East Meadow Urgent Care was great. They were very efficient and handled everything related to my health issue. Thumbs up!!

Ju
Review №73

Paige and Darleen are absolutely amazing! I would recommend going to them for any problems or issues. They take their job very seriously and are always willing to help.

Si
Review №74

I love the fact that you can do all the paperwork online so it’ll save you a lot of time the day of your visit. My visit was quick and it went well. Staff was super sweet and informative. Will be coming here again.

Gi
Review №75

They were EXCELLENT👍🏼👍🏼. The staff was very friendly & professional. Dr. Dan was very attentive & knowledgeable of my symptoms & final diagnosis.

Ch
Review №76

Couldnt ask for a more seamless process to get checked out and tested. Staff is professional and courteous. PA/assistants are knowledgeable and fully explain issues and questions you have. Definitely recommend.

Su
Review №77

I went to AFC urgent care for a rapid covid test. Even though I had an appointment, I did have to wait. Not long. About 6 people in front of me. Went quickly. They were friendly, explained everything and were quick once I got in the room. Very pleased. Expected the worst and was pleasantly surprised with the staff and wait time. Recommend highly

Ca
Review №78

This place was the worst!! There was such a long line to see somebody, they didn’t differentiate a “sick line” with the people who were traveling and needed COVID testing….after waiting 30mins on line I took my sick son to the e.r. I am very upset with this urgent care.

Do
Review №79

The staff is cool but the guys up front don’t have very good people skills and roll their eyes with any questions you ask. The PA Emily is super nice and walked me through what was wrong with my foot and was very clear in her diagnosis process. The manager is very nice, but all you other patients need to stop stressing them all out. They’re people not super heroes. Before going in here prepare to hear some ignorant customers who doesn’t understand the concept of life to be yelling for no reason. The receptionist Daisy was super nice and greeted me with a masked smile. If it wasn’t for people like these three, healthcare wouldn’t be as efficient.

V
Review №80

On June 4 2021, My daughter had a fever of 102 degrees so we decided to take her over to AFC urgent care in East Meadow. Before heading there my wife called the office and a receptionist stated that although they would be closing at 10 pm, they would still see us once we got there. At 10 pm we arrived and saw that there were three other patients in the waiting room, but the entrance door was locked. We saw two male receptionist dressed in black scrubs working behind the glass window. I was carrying my daughter in my arms but I stood outside patiently waiting thinking that due to covid they were only letting patients in slowly. The two male looked up twice and went back to doing their paperwork. After 10 Minutes of standing outside with my 2 year old wrapped in my arms , my wife called the office and there were no answers. At this point we were getting impatient so we knocked on the window at which point the people on the waiting room spoke to the two receptionists. Both patients in the waiting room actually got up from their seats and went up to their window and pointed to us but they gave us no kind of acknowledgment nor paid attention to our knocking at the Entrance door. Mind you, the glass entrance is directly in front of where they are sitting! As a parent seeking medical attention for their child this really enraged me. The lack of common decency from people who took an oath to help others. But also as a father I knew it was pointless to stand there and my child would fare better the faster she received medical attention. My wife and I are both first responders for the city of NY and it saddens me to see that people who took an oath to help others, no longer take that oath seriously. Even more sad to know that a parent holding his 2 year old standing outside on the sidewalk, knocking on the window couldn’t even get a simple acknowledgment from staffers who work in the medical field. All they had to do was tell us they were not taking any more patients, but I guess common courtesy is no longe common,, especially at AFC Urgent Care.

Je
Review №81

We were able to walk in and get PCR tests in less than 30 minutes. Results were available less than 24 hours later as promised. Great service!

Ma
Review №82

The People there were so kind to us ever since we stepped through the front door

Ho
Review №83

This location was fantastic. Very friendly staff and extremely accommodating. It was clean and everyone followed protocol. I had two appointments at 2 different times for myself and child 90 minutes apart. They were able to take both of us at the same time which made my life so much easier. Would recommend to anyone.

Mi
Review №84

Very professional and kind staff! Great experience!

ly
Review №85

Very professional. I had appointment for Covid test required for travel. I had some difficulty uploading docs required. Staff was able to have me prepare documents in an alternate way. Appreciate the understanding. Medical staff professional as well.

As
Review №86

AFC is a great urgent care to visit. Not only was it clean and properly set up to follow Covid restrictions, but the staff was extremely friendly and pleasant, from the front desk to the medical assistants and doctors. I will definitely be returning for future medical needs!

jm
Review №87

Its been 6 days and I still have not gotten the results of my PCR test or my Antibody test. They will not give the results over the phone.3 stars for the staff, they are all very nice. -Update I did call and got the results but had to take another test a few months later and again I never got the PCR results.IF you do take a test at this place do not order the PCR test. I think its just a money maker for them since they order the test but never bother entering the results. I do not want to have to call them to get the results entered to the website. 50 % of the time you call the phone says to press 9 for other options and 9 sends you to the start of the message.(P.S. Check your insurance company statements to see what the insurance pays them for the PCR test)

Vi
Review №88

Your staff was absolutely amazing I was in and out very quick with no problems whatsoever. The gentleman up front who checked me in was quick and professional as well as the doctor who came in and saw me, and the sweet nurse who did the test for me.

De
Review №89

Whole process was very easy.Staffs were nice and friendly.

Su
Review №90

Quick n easy. Nice, friendly professionals. Highly recommend!

Di
Review №91

Very unprofessional. I was there at 11:45, and there was a sign out the door saying the office is closed from 12-12:30. The door was locked well before 11:45. I went to wait in my car to come back at 12:30, and they had changed the sign to 12:30-1 then. At 1 when i came back, there was a line and ppl were saying they has appts at 12:30, etc. So unprofessional!

Ka
Review №92

DO NOT GO HERE IF YOU ARE FROM OUT OF STATE!!!! Went in to get a covid rapid test. said they would take my out of state insurance back in OCTOBER. just received a bill of final notice in MAY. This is my first and only bill. They charged me over 400 dollars for a covid test. did not even make a claim with my insurance. very unprofessional.

El
Review №93

I have been to other urgent care facilities and not that they were bad, but the treatment I received at your facility was above all others. The staff greeted you so professionally and everyone was very courteous and caring. After my visit yesterday, your facility will now be my new go to urgent care.

Ka
Review №94

Great experience! Amazing staff from the front desk to the doctors and PA’s everyone is amazing!

Sa
Review №95

Staff was extremely friendly (shoutout daniel front desk), making an appointment was quick and easy :) I was in and out 😝

Pa
Review №96

They were excellent !! It was for my 4 year d and they made her super comfortable !! She had a bee sting and they took her on right away !! Highly recommend !!

Ly
Review №97

The Urgent care office was very thorough and everyone I met was friendly and made me feel comfortable. My son has visited AFC in the past and I will return if I need to.

ko
Review №98

Phenomenal experience, From Front desk Dan to the Nurse and provider Eric, super experience and I recommend everyone who needs urgent care to stop here in East Meadow.Thank you for being there

Ma
Review №99

Fast testing and results. Everyone working there was very nice and really understood what we needed. I would recommend them to anyone needing a Covid test for travel or other reason.

Br
Review №100

Fast courteous professional friendly reassuring and helpful staff...ehatever theyre getting paid, they deserve a big fat raise

Information
12 Photos
100 Comments
4.8 Rating
  • Address:2310 Hempstead Turnpike, East Meadow, NY 11554, United States
  • Site:https://www.afcurgentcare.com/east-meadow/?utm_source=GMB&utm_medium=organic&utm_campaign=EastMeadow
  • Phone:+1 516-531-6492
Categories
  • Drug testing service
  • Urgent care center
  • HIV testing center
  • STD testing service
  • Walk-in clinic
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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