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Compass Rehabilitation Center
250 E Saginaw St, East Lansing, MI 48823, United States
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Am
Review №1

Consistently some of the least competent staff I have ever encountered. If you have the option to go elsewhere, do yourself a favor and avoid the headache of this place.

Jo
Review №2

Compass rehab, they are professionals who know how to take care of your medical needs outstanding organization!!

Be
Review №3

Great staff and nice facility. Dr. Shaheen rocks 👍👍🙂🙂

To
Review №4

Highly recommend! Great staff and services

Li
Review №5

I had a great experience at Compass. The staff there are outstanding and very well managed. I tore my rotator cuff in February and due to COVID-19, I was not able to have surgery until May. Compass worked with me to make sure that I received the best care during a very challenging time. Now, 4 months post surgery, I am about 99% mobile with my shoulder and that is all because of this group. Michael, Jordan and Kristie were so awesome to work with and the whole staff was pleasant, professional and supportive. I highly recommend this group!

Mi
Review №6

Great staff and friendly professionals

Jo
Review №7

Good people, professional in taking care of you.

Le
Review №8

Good place to go for rehab for all your rehab needs.

Ti
Review №9

Dr Wheeler is a great doctor that cares about helping.

Ra
Review №10

Really grateful for their support with my neck issues . Thank you Dr Wheeler and Dr Lemmon

Su
Review №11

I get massages and omm done here. Great services

Ot
Review №12

Went there for my sons testing, staff was cordial. Dr that took test was knowledgeable and friendly. Seemed to know a lot on the test he was taking. Seemed to care about him, good report with doctor.

Ma
Review №13

Dr. Topham and his assistant Jade are by far the most efficient medical professionals I’ve had the pleasure of working with. I would like to thank all the staff at compass health for their kindness and helping manage my pain.

Ti
Review №14

Dr Topham was great. mostly. When he ordered an MRI for me , his assistant kept ordering an xray instead of MRI. It took an extra 10 days to fix this. When I asked why no one called me to schedule my MRI I was told to call them. When I said, I dont know who to call, she said google it. RUDE! And then DR Topham never called with my MRI results. 2 fractured hips. Ive left messages for his assistant, Jade to call me twice, no response. They also owe me money for an over payment, which I never received a call back for that either. So, I am still waiting for surgery and feel I have been subjected to several extra weeks/months of horrible pain because of them.

Ja
Review №15

Im very thankful for the help they have given me!

Ju
Review №16

If you need physical therapy this is the place to go. The doctors there that do spinal injections and other types of procedures are great. Everyone from the receptionist to the nurses to the physical therapist to the doctors are all wonderful helpful compassionate and professional caregivers

Sh
Review №17

I saw the chiropractor there. He is very pleasant and easy to talk to. Very helpful. Will keep going back.

Pa
Review №18

Reception was great. The gals were kind and made us feel welcome. Dr. Wheeler was great and gave all the information for the procedure he will perform for my elderly mother. He was very mindful of her pain.

Ky
Review №19

I love this place. They have the best staff. They are friendly and courteous. The doctors are wonderful.I love getting a massage from there every now and then. PT is amazing and so helpful. An overall excellent environment. I would recommend the Spine Center to anyone in pain that needs help managing it.

Au
Review №20

Dr. TOPHAM and staff are always top-notch.

Co
Review №21

Really clean

Jo
Review №22

I had 2 great therapists...Kierstin and Jordan. I was there for pool therapy, and they did just the right amount of nagging to keep me moving! I was there for 3 weeks this month, and am continuing the exercises they gave me in the pool in my winter residence. ..

Am
Review №23

Seriously the most efficient office Ive ever been to. Appointments run on time, if they say the doctor will be in in a few minutes its normally one or less! I went in for a couple procedures everyone made me comfortable, talked me through it, and again they were very quick to get me in and out without making me feel rushed. The doctors know what theyre taking about, and make sure you have all the info to make decisions on your health.

Al
Review №24

I was hoping to go here for chiropractic work because my back was injured while delivering my baby 3 weeks ago. I was told appointments are pretty flexible so I made my second appointment a week in advance, but with a newborn i wasnt sure if i could make it. I had to reschedule my appointment today and was told I would be billed for cancellation even if I rescheduled. My insurance covers 60 chiropractic appointments a year and Ill be going somewhere else with that $ now. They shouldnt advertise flexibility if its not true.

Al
Review №25

Okay took my mother there

Lo
Review №26

Great place, great care and great staff. Very knowledgeable and professional.

Ja
Review №27

The best place to go for personal, kind and thoughtful service for your back and spine problems. I love Dr. Curt Winnie, Dr. Handsome 🌹😉😄

Ji
Review №28

Dr. Topham is awesome! His whole staff is wonderful! They do a great job on my SI Joint injections.

Ly
Review №29

Kind staff. Clean beautifully decorated offices. Attentive physician.

Sp
Review №30

I had an excellent chiropractic adjustment. There were some billing errors, after some effort they took care of it. Medical billing, in general, is stressful. I was happy with the final result.

My
Review №31

A truly caring staff that goes out of their way to make sure patients are totally taken care of. The doctors, nurses, techs, therapists, and the ladies that work in the check-in area area area all amazing. I live closer to other similar facilities, but will continue to drive the extra miles to go to the Spine Center/Compass Rehab.

Ja
Review №32

The physical therapists were mostly run-of-the-mill. The facilities look great. Its a really fancy building. The doctor told me the same thing Ive heard before which is what do you think you should do as far as back surgery goes? As if I were the doctor! I stopped going there because one of the women that works the telephones and sits at the front desk is a total B. One of the most unfriendly people Ive ever had the displeasure of having speak with in a healthcare setting. Im not kidding when I say it was bad enough that I dont ever want to have to go back there for anything. Shes the one with short spiky hair. Its grayish.

ta
Review №33

Nicole is a really good OT! So glad she was still working there!

Ja
Review №34

My only complaint is I didnt want my massage to end. Definitely recommend any person looking for a massage, especially pre-natal. I had Laura and she was calm, trustworthy and relaxing. As soon as I got up my hip pain was gone, which had been my biggest problem being pregnant.

Sh
Review №35

I love this place! If you live in mid-michigan you should go to this clinic if you need Physical Therapy, Acupuncture, Massage, Pain Psychology or need a great doctor to help you manage your back or neck pain. I have many friends who have gone to this clinic and I would recommend it to anyone!!!

Br
Review №36

Great work on my back, thank you Dr Winney

Je
Review №37

Love Dr. Wheeler and the Physical Therapy staff. Sensitive to your needs, realistic in goals and will still challenge you to get stronger

Ch
Review №38

So I have had the terrible experience of dealing with Ashley. I called to simply have my x Ray results (from 9months ago that I was never given results on) sent to my doctor. As I called after my mother (she tried to call and help as I was at work, but they wouldn’t talk to her because of hyppa law) all I said was “I’d like my results sent to my doctors”.. she asked my name and birthdate. And clearly immediately knew who I was from just speaking with my mother. This was her response “you know you could have gone to McLaren to get your results right?” Then as I ask what was the point of me starting with dr Winnie if I’m not going to even follow up with him about my results? Her response is “well it says here he recommended PT did you ever follow up with that?” Then I tried to respond and was cut off by her loudly talking over me saying “just give me the fax number so I can send it” needless to say I had to hang up before I got out of character. It’s unfortunate to have my mother who was trying to help me be treated rudely by a receptionist as well as me feeling like I can’t even get my results without being a burden. I will never go or recommend anyone here strictly because of the stubbornness and rudeness of Ashley. I really hope you guys do better! Like Alexus! She’s great!

To
Review №39

Best Doctor

Mr
Review №40

Physical therapy department is great, as well as Dr. Wheeler who did my back injections.

Je
Review №41

Top notch staff and facility. Every single person I encountered was outstanding.

To
Review №42

Friendly and on task staff. great physical therapists and very nice pool/gym for therapy. the most superb rehabilatation center in the mid michigan area.

Ch
Review №43

I I loved Dr. Vincent - excellent at asking questions and very professional.I am rating this facility a 3 because of my experience with their PT staff. They work in teams and I found the lead team member inexperienced when she did my evaluation. Despite my telling her that I had vertigo, she referred to my vertigo as neck pain. There was no neck pain. She said thats a matter of temrinology - I dont think it is. She also had me do exercises that caused 4 episodes of vertigo within the evaluation, and left me in a room alone to get water rather than calling a staff member. Very unprofessional.

Be
Review №44

Its where to go to get the est help with many aspects of my physical health.

Ka
Review №45

Went with a friend staff was very courteous and helpful.

va
Review №46

I dont know when it became okay for medical professionals to place greed over health and welfare but it appears based on my experience Compass chose Greed over the Hippocratic oath!s not above this tragedy.I was told to arrive 30 early which i did. I completed my forms before I got there, had my id and heath card ready, brought my most recent xrays, ct scan on cd. AND I was asked to pay before even seeing the doctor! HOW IS THAT OKA?!?! The front desk folks were wonderful , welcoming, efficient, friendly, professional and helpful. I as in the waiting room for 10 or 15 minutes , then called back to an exam room where I waited 30 minutes past my appointment time!!! I finally wrote Dr. Topham a note and left, my time is valuable too. This is NOT acceptable as a way to run your practice day to day! You may have fantastic programs and docs but your GREED hurts your patience as much as their injuries! Shame on you Compass!! Compass owes me my money back!! Shame on You!!!

Co
Review №47

Fast, friendly, informative, clean.

Li
Review №48

Dr. Topham is very thorough. Trying hard to find my problem.

RV
Review №49

They work wonders here

Pa
Review №50

These crooks charge $60 for my medical records to be released to me. Lol

Da
Review №51

Friendly and efficient staff, very little waiting.

Ke
Review №52

Everyone is friendly and professional. I recommend it.

Ri
Review №53

Very good in all regards

Ba
Review №54

If you want to be charged four grand and have no relief go here.Rude and incompetent.

ra
Review №55

The therapist there are knowledgeable and friendly

Le
Review №56

They are on time for the scheduled appointments and the staff is friendly

De
Review №57

They are very wonderful

Ri
Review №58

Nice people

Sa
Review №59

Very friendly people.

Ja
Review №60

Clean, efficient

De
Review №61

Very sensitive to my health issues

Li
Review №62

Service was good

Ti
Review №63

Awesome place

Ma
Review №64

Nice

Ti
Review №65

Good people

Ma
Review №66

Great!

Information
8 Photos
66 Comments
4.5 Rating
  • Address:250 E Saginaw St, East Lansing, MI 48823, United States
  • Site:http://compass.rehab/
  • Phone:+1 517-337-3080
Categories
  • Acupuncture clinic
  • Physical therapy clinic
  • Massage therapist
  • Sports medicine clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible lift:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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